Indraprastha Gas Limited [IGL] Complaints & Reviews

Sir,

Yesterday i. E. 17.07.2019 approx 19:17 i visit to your cng refilling station at sector 5, bawana industrial area, sector 5, holambi khurd, delhi, 110039, during the waiting time my wife asked for the washroom/ toilet at the station, but, it is regretted that the washroom/toiled was completely closed. As, it was the matter of the safety of woman/dignity, i asked about the same to the staff available at the station but,...

Since 2 days i am calling mr. Himanshu but he is not picking phone so who is responsible for loss of 250 connections required in south delhi. Why igl have shared his contact no when he never used to pick phone. This is clear cut case of carelessness and loss of interest and business. So requesting you to assign some responsible person for south delhi business and share his details. 1st time u have seen that person neither picking phone not...

Hello sir this side rakesh kumar.. Address. Eg-131 inderpuri, n. D.- 110012
I applied for 4 png connections in september 2018.. But there will be no revert of such application.. All the cheques in advance had been cleared.. Since nothing happened i started complaining to your customer care.. They gave many numbers regarding that.. They told me to directly contact to the person which may be helpful but they were not..

Your...

Bhim singh
[protected]
Bp number - [protected]
Address - cb-5 c, 1st floor, dda janta flats, hari nagar, new delhi - 110064

2 month happen went is now till gas connection not connect with stove. And they first only money take for with me. I send so many complaint to igl company and his after i didnt get any response from igl. And work were delay

Please help me
Thank you...

Sir I am mrs nafeesa begum owner of the house b1/64 yamuna Vihar informing you that I applied for the gas connection only for the top floor i.e 3rd floor but this man Sanjay Kumar is trying to install the gas connection on ground floor n 2nd floor by collecting illegal documents from the tenants without letting me know about the truth kindly take action at the earliest....

Hi,

I would like to complaint that during the installation of the igl pipeline, the person had damaged the water pipeline at my place.

The installation guy (S) punctured the water pipeline with the nut bolts and now it’s causing thr leakage at my property.

I called the installation guys a couple of times but now they are not answering my calls so i thought the best way is to reach out using...

Our gas connection was cut due to delay in payment and as we stay out of station when we came it was a shock that we had no gas connection. I had made the payment long back but still was not connected. Yesterday i registered a complaint and no is [protected] but since then no one has attended for last 24 hours. Even now we phoned and person was unconcerned. Please expedite this and save us from harrassment. This is the third time i have complained...

I applied for igl connection on 8th of November 2018 for my residence in L-13 kirti nagar. Inspite of so many reminders, calls toll today I.e till 28 th June 2019 I don't get my connection. Pls solve my issue.i also got my BP number in the end of November 2018.pls help me so that I get my igl connection quickly.people in the same area applied later get their connection....

I have applied for a new connection in my apartment. It's been close to 6 months and the connection is not complete yet. This is the case when the pipeline was already existing outside my kitchen and there are a number of other apartments availing this service.

I have been trying to raise complaints through emails/ customer care numbers ( which in most cases they don't even pick) but to no avail. Seemingly typical govt dept...

This is in regards for the IGL PNG Connection B.P. No. [protected] at my residence. i am writing this mail to you regarding a discrepancy of Payment done on my account.

This IGL connection is setup at first floor of my house and from almost 2 years we don't use this IGL connection, So, I requested IGL team to disconnect the connection temporarily and for wrong bill on below dates.

17/11/2017 --Your Service Request...

I am renu chauhan, r/o plot no. 141, 2nd floor, shakti khand - iii, indirapuram, ghaziabad bearing igl png connection b. P. No. [protected] at my residence. I am writing this mail to you regarding a discrepancy of payment done on my account.

In the month of february, igl representatives came at my home for disconnection and told that my bill was pending for rs.4253/-. I issued them a cheque favoring igl for the date of 9th march...

Gas leackage from anaconda pipe, i have reported on friday (21-jul-2019) (3 days before), continious leackage at my home but still not resolved by igl. I complained more than 10 times in 3 days but still i am waiting for service and got response every time that i will got service in next 1hour. Still waiting for service.
Who will be responsible for this if any casualty happens in society?...

I am residing in dlf ankur vihar... Applied for gas connection in 2018 as per commitment done by igl people that gas inflow will start by march end... June completed no response in few houses in my building gas connection completed... I am waiting called hundred times in their call center they are just not responding shared local technician number mr mourya but no body is picking phone and ready to complete installation... Reminder are coming...

I had booked my connection under bp no. [protected] & amount of advance for booking of rs. 6000/- paid on[protected]. No installation is done till today. Many times i had lodged complaints, informed to the concerned linemen, also many time at customer care. They sent person for site report, igl people send worker class to my residence for the site report, then sr. Person also visited and promised me for the installation thereafter they had...

Sir,
This is regarding bp no. [protected]. I am fed up with the igl customer services. I took this png connection in feb 2019 for that i received a bill in apr 2019 on my registered mail id. It was a estimated bill of 791/- not actual bill, no meter reading was shown. After that i am waiting for my next bill till now. No meter reading uptil now has been taken, and when i asked they noted down the meter reading verbally. Now, my bill...

Sir,
I an residingh in flat no. E - 8, Suraksha Apartment, Abhay Khand-3, Indirapuram, Ghaziabad, U.P. 201014. My business Partner no. is [protected] and I am using PNG service since September 2014. I have since vacated this premises and shifted tp Gaur City -2, Greater Noida (West). It is, therefore, requested that my PNG connection may be disconnectec forthwith. My dues, if any, may adjusted against the security deposit and balance...

Please refer to Our BP no.[protected] .With the due regret, this is to bring to your kind attention that inspite of repeated reminders, no installation for gas pipeline has been done in our flat.

Our case is pending since 2 and a half years and we have already submitted the amount for the same. Please do consider the case as it is matter of shame for such prestigious company.

Please look into the matter and prompt...

BP No. [protected]
The current bill generated seems totalling 1347 which you have sent through mobile.
But the bill amount as depicted in bill format is 2581.78 due date being 7/7/2019 .
Through mobile you are writing PENDING as on date i.e; 15/6/2019 and threatening for disconnection. I guess as we pay bill bimonthly and the last bill we paid in May, hence it seems 7/7/2019 is right due date.
Kindly make it clear...

BP No [protected] temporary disconnection from ground level is being denied due to line connected for two houses by IGL at the time of installation and asking me to pay for modification for the fault committed by IGL for connecting the other house with my line. Modification should be done by IGL for their fault. Place of doing needful they are closing my complain without attending to it. My house is on demolition and any damage to the line...

Last mail dated 08.06.2019 from IGL after a prolonged similar communication, however, no progress till date:

Dear Sir / Ma’am,

Thanks for writing to us..!

We regret for the inconvenience.

We have acknowledged your request. We would like to inform you that same has been forwarded to concern department, it will be attend shortly.

For further assistance, Please call...