Indraprastha Gas Limited [IGL] Complaints & Reviews

I have registered for gas pipeline connection in August 2018..but noone came to visit to my home for meter installation and for connection purpose till now.I have already contacted their customer care but rather than resolving things they always told me to wait for 2 days.The connection has been delayed for more than 10 months.i have already paid the registration fees
But they are not taking any action regarding the connection. The...

Total installment is rupees Rs 6000 with that I paid 1000 in the starting and the remaining amount Rs 5000 which I am paying in installment since 2 year and the amount is still is added in the Bill please confirm this issue regarding the installment.
Take action regarding this issue which i am paying additional amount of our bill and please let me know how many more installment is left....

My Total installment due amount is RS 6000 which in the starting we already paid 1000 and now the total due is Rs 5000 which is charge by igl on monthly basis 500 per months we are paying bill since 2 year still they are charging their monthly the installment.
Please resolve this because the due amount we already paid if not then let me know what’s is your procedure regarding this....

I have two concerns regarding knowledge park CNG gas refiling pump.
Most of the time Gas pump not running with full gas presser
They are not running with full strength after 7:30 PM

When we asking for it, they are misbehaving. I shared evidence to "Manjoor Ahmad" (IGL representative) multiple time in this regards. rather then resolving issue he block my number.

Kindly pay attention on our request.br...

Respected Sir/Mam
This is to inform you that i am making this complaint 2nd time as it is upto your disapointment that my 1st comolaint was totally unresponsive.
The gas pipe is been leaking from las 5 months, i have already mailed for this to you however there was no such fine action was taking in favour of the same.
I herby request the concerned authrities to take necessary steps for the same.
Regards
Active...

I am following up for new connection with Mr Praveen at Officer city 1 raj nagar ex, ghaziabad. Words have no value to IGL, initially he promised me get is done with in 10 days after filling form, later he promised to have after BP number, now BP is received, he is saying contractor is busy in doing pending work. What the hell is this. What kind of service they will provide in future if present is so pathetic.
Regards
Amitbr...

Respected sir/mam,
I have registered complaint on 11th june 2019 but its been 4 days now none of the executive came for resolution of complaint. They keep telling we will come but till date no 1 entered the house. It a major leakage in pipe line and very risky too. I have small kids at home, not able to cook food for them.
Please take it into your consideration and get it resolved soon if possible.

Thanks n...

I have already paid a bill of Rs. 595.98 on 29/03/2019 but you have added Rs. 500 in my arrears when I have already paid the bill through PhonePe.
My BP no. is [protected].
I have received an amount of Rs. 1821 which should be 1321 . Can you please let me know why this amount is so high.
Please help to resolve my bill.
You can check payment done from HDFC bank.
I have also attached the screenshot below....

No gas connection has been installed in my house. I have been calling every week for the past one months to the IGL guy named Shamsheer. He keeps on making excuses. And nowadays, he doesn't even receive my call. How can you people be so irresponsible!
Do I have to bribe someone to get this done????

And my connection is still awaiting installation. Now, I don't want the connection from igl and will also not refer to...

Sir/Ma'am,

I have applied PNG connection with BP No. [protected] and already completed all the formalities in the first week of April but still not get any connection.
When I contacted customer care, they replied me that everything is ok and will connection soon. But after 53 days, I still not understand the reason for delay.
I need this connection urgently as I already surrender both LPG gas cylinders on voluntarily...

My BP Nois .[protected].I have submitted the entire fee in mar 19 and feasibility study was succesfully done for my house yet no connection has been installed till date even after 3 months.

After repeated calling the call centre as well as earlier mails no resolution was done and only a lead no was given which is[protected] and told to wait again.

Very Very poor customer care.Please install my connection at the...

Dear Sir/Madam, I have applied the gas connection two year ago, pipe line and meter installed, No supply started till time, At the time of booking I was deposited Rs.2500/-

Daily i am receiving the EMI alert SMS, Please advise what i will do, No one from IGL confirming the installation of gas line.

MY BP No. is [protected]

Shyam Arora
A-257, Phase-2 Chattarpur Enclave New Delhi-74...

No gas connection has been installed in my house even after full payment is made. I have been calling every week for the past 3 months to the IGL guy. He keeps on making excuses. And nowadays, he doesn't even receive my call. How can you people be so irresponsible ! I want the connection to be made as soon as possible. If your company is unable to do so then refund the payment....

I had applied for new connection for Sector 137, Noida.
BP number is [protected]
CA number is[protected]

I have been regularly following up with local installation staff Dipesh and also his supervisor Gulab Singh but they either don't pick up the phone and then don't call back or when they do pick up the phone they just ask to send the information again!!!
So far they have not done anything.
br...

I have applied for IGL connection almost 6-7 months back, although somebody came to my place to check whether connection can be given or not and they said everything is ok they will come later for installation and till date no one has come or no phone we received regarding this connection. I have tried calling various customer care numbers in which most of the time customer care executives said there is some server down issue so call after...

I have paid the 6000rs for installation in nov 2018 and till now i am chasing customer care who cares nothing. My bp number is [protected] but no one is coming to do the connection. I will be posting this on twitter as i am really frustrated after following up with customer care. Pathetic customer care, they are not aware of anything and just know typical 2-3 sentences....

Hello,.
F 110 nandgram ghaziabad roshan

I m very disappoint on work of igl gas pipeline workers., they are liers and not doing work as per time its 2 months over still construction on road is not over they came to put a pipe connection to our home they took away cemented tiles and didn't kept and fix on roads as they told we will do it quickly but 2 months are over. People having trouble in crossing the area and dust...

Hi team,

I have applied for the igl connection last september’18 and chasing installation guys from december but they are deceiving every time you make a call. It’s almost 10 months now and still it is not installed yet. I have shared my details like address, bp number many times with the igl executives but no response. Now i’m going to tweet this on twitter as well with all the conversations i had with executives. Looking...

Today, i talked to your customer care representative ms pinki kaushik regarding temporary discussion. Due to server being down my request could not be completed. But i am greatly impressed the way she very politely handled my request and assured to complete the task as soon as server is restored. Such staff are asset to the organisation. I wish her well.
My bp no is [protected].

Surendra singh
Dy general manager...

Dear sir/mam
Please provide a good service for customer i have applied for igl connection at last year, but even connection has not installed may i want to know how can trust on igl, as many taking time insuted and their has not good respoce.
My bp number is [protected].
I request you to please take action on this issue if possible.

Regards
Suresh kumar
[protected]...