Indraprastha Gas Limited [IGL] Complaints & Reviews

My bp number: [protected] got installed in november 2018, and since installation it keept leaking as installation checks were not done and our lives were at risk for nearly 3 months.

I want to raise complaint against complacent nature in which igl connection was installed and also want to know who would be responsible if something misshapen had happened.
On top of it, i have been charged for the leaked gas, which is around...

We have taken a gas connection for about 2 and half months and yet we haven't got any notification about the billing. Kindly tell us how can we pay the bill. It has been happening for a long time.in our flat everyone is getting a bill. But we get to know that we are even not registered. However there is a connection but we don't get any kind of billing....

I had applied for a gas connection approximately one year back and i have paid the full amount as well. I have made many complaints to igl and they provide me with different mobile numbers to talk to. I have been trying these different numbers for quite a while now. Earlier they used to say that they will do it or they will give someone else's number. Now, the numbers provided to me are either switched off or the person has got a transfer...

Please note my bp number [protected] applied in january, 2019 & payment of rs.6000/- done on 26/02/2019 but till date no gas connection provided for any reason. I have called customer care al least 35 times but no help. One support centre number of mr. Inder provided but i have talked to him at least 5 times in last 15 days but still no response.
I request to kindly provide png connection on top priority. Is this the right way to treat...

I have applied for new png connecton on 18.03.2019. But till date the connection is not given even after 2 months. The pipe line is already there upto my kitchen. Than i am unable to understand the hitch in giving the connection. This shows the lousy customer unfriendly working of the company. Please also let me know the government agency for sending my complaint urgently.

Arya bhushan jetly
F3/20, first floor,
Sector...

Sir /. Madam
Myself vijay singh gusain resident type 3, quarter no. 63 mandoli jail complex delhi 110093. Your engineer came to my house to connect igl connection to my stove but there is some serious gas leakage problem rise when we use gas stove, so we can't use the gas stove properly
You are requested to solve my issue as soon as possible nd we want to replace my single burner with my double burner gas stove...

Sir
I have one shop situated at rz-5, shop no. 1, indra park, uttam nagar delhi 110059,
Your field person has installed gas pipeline on grunt of my shop. This space required to be use for installation of ac outdoor unit, without ac no body can sitting in the office so i request you please uninstall pipeline from my shop.

Thanking you
Pragya bharti
[protected]...

Sir,
My igl domestic gas bp no. Is [protected], niti khand-i indirapuram. Ghaziabad. I am shocked to see gas bill of rs 70773.37 vide invoice no. [protected] dated 27.04 2019.
I am regularly paying gas bill in the past with following details :-
Invoice no.[protected] dated 06.03.18 from 16.12.17 to 18, 02.18 = rs 1050, invoice no.[protected] dated 03.05.18 from 19.02.18 to 22.04.18 = rs 1033, invoice no.[protected]...

Dear sir, my bp no is [protected]. I have applied in feb'19 but till date despite several written and verbal reminders connection has not been installed till date. Kindly look into it. I have met mr. Subodh in noida office of igl company. He assured me to get the connection installed by 14 april. After that i again talked with him on 15 april, then he replied connection will be installed within 3 days. Now he is not picking up my phone. My...

I am from modinagar, uttar pradesh.. I have called the so called supervisor so many times regarding the gas line pipe issue as we dont want to share that gas pipeline with neighbours. And your workers has connected the neighbours gas pipeline with us widout our permission.. I have called supervisor to cut that pipe or whatever they have to do. But they are delaying and giving lame excuses.. Take immediate action otherwise i am going to deactivate...

Hi,

I was charged rs 7800 for igl connection out of which 1800 rs was advance payment which was supposed to be adjusted in igl bill from 3rd bill onwards.

But, now when i speak to customer care to adjust this amount in my bill, the agents denies to adjust it and says it should have been adjusted from 1st bill onwards.

I am fed up of this service and looks like i am cheated for 1800 rs.
br...

Despite repeated attempts to reach igl customer care, they have not yet started the gas supply at our home.

It's been a month since we have initiated the request. Kindly expedite the process and clarify the reason for delay. Else we will have to escalate the matter to higher authority.

— it appears they are expecting some bribe for the same. Please look into the matter at your earliest....

The staff at pul pehladpur outlet generally does not returns the change i. E. One or two rupees. Today at about 08:30 pm my bill was for rs. 287.45 but the person at the pump was adamant to charge rupees 288/-. I offered him to pay the change of rs. 287/- but to my amusement he insisted on having rs. 288/-.
This is totally uncalled for and unprofessional behavior on the part of the gas station. Further, this goes on to harm the reputation...

With reference to BP no.[protected], gas connection in terms of pipe fitting and meter installation happened on 24.12.18. We were supposed to get gas supply in another two days but we are still struggling for the same. Everytime I call to customer care, I get no response.One of the most worst services I ever received.

Now I again placed a complaint and shocked to know that my connection completion is on hold by the customer(that...

I am from modinagar, uttar pradesh.. I have called the so called supervisor so many times regarding the gas line pipe issue as we dont want to share that gas pipeline with neighbours. And your workers has connected the neighbours gas pipeline with us widout our permission.. I have called supervisor to cut that pipe or whatever they have to do. But they are delaying and giving lame excuses.. Take immediate action otherwise m going to deactivate...

I have registered for new connection for png on 3rd of april, my bp no.[protected] but till date i had called many times to the customer care team for the status against my registration number but neither anyone visit at my place nor anyone given me any correct guidance or information regarding delay.

Somebody suggest us to join the igl for the same but i think we should not recommend anyone if it is the type of service provided...

Igl (Indraprastha gas limited) team contacted me two weeks back, after a very long request for new connection from last four months. They had to install a ney png connection at my home in dwarka, but i was not at home then. Since then, i have been calling them for the same, but no action has been taken till date. They take more than a decade for this new png installation. Kindly get this new connection installed urgenly.
Bp number...

This is to inform you that i have applied a new gas connection in dec 2018. Now april 2019 but still connection not installed. Almost 5 months gone already. I have received a call from executive but every time they lying we are coming but still not visit yet. They also not pick up my phone. Person name:- montu mobile no.[protected]. I request you to please resolve this issue asap...

Dear sir,

I am having a gas connection with bp no. [protected]. On dated[protected], when i was paying the bill through phone pe, inadvertently i have paid the bill for bp no. [protected] amounting rs. 714.43.

On dated[protected], i have booked a complaint through email regarding inadvertent payment of the bill of some other customer with bp no. [protected] instead of my bill with bp no. [protected].
br...

This is sunita singh, my pp number is [protected] meter has been installed in the kitchen around one year back but connection has not been given yet. After so many repeated visits of mayapuri and sector-17 dwarka office, nobody is taking up their responsibility. I got one contact number of mr. Rahul sinha, who is looking after the my house area in sector-8 dwarka. He's also not picking up his phone. His mobile number is[protected]. I request...