Indraprastha Gas Limited [IGL] Complaints & Reviews

निवेदन है कि मैंने ११/०८/२०१७ को कनेक्शन के लियेआवेदन दिया था । जीआइ पाइप २०/०८/२०१८ मतलब साल बाद लगे।अब कई बार प्रार्थना कर चुका हूं परन्तु अापके कानों पर जूं भी नहीं रेंगती...

My bp no - [protected]. Its a complaint of customer care staff. Since 29th oct i have wasted 14 hours of my phone calls on your tel no[protected]. For 30 mins or more i am put on hold & my complaint is not registered. Today 31 oct from 10.00 am till 12 am was a very discourtious lady who answered three times after long wait & then she said that she will put me to png people but again for 25 mins i could only hear music tunes. 2nd & 3rd...

My bp no. [protected]

From 2 days now, i have started receiving calls from the igl disconnection department that i have a bill pending of amount 2889.76 from the month of april 2018 to till date, but they are not providing the billing details whatsoever on my mailing address nor on my email.

What kind of extortion is this?

As a consumer am i not entitled to receive the details of my consumption?br...

Dear sir,

This is with reference to my complaint for bp no - [protected]
Payment was done on 28/5/2018. Every thing is installed, pipe were fitted, meter was install. No one is bothered to come and start theconnection now. I am continuously chasing, but really sorry to say no revert.
I lodged a complaint on 24 rth oct 2018 but no reply yet.

Please let me know how many days and how much time will...

I bring to your notice that on 11.08.2017 i applied for connection. After so many telephonic calls and complaint to general manager sales & marketing gi fittings took place on 20.08.2018
I am sorry to say that you are catering one of the worst service in india because no one is answerable for misdeeds and non compliance. You consider the customer as foolish and do not take care. I lodged online comlaints, telephoned to area in charge...

Dear sir or madam,

This is to bring to your notice that we are getting an estimated bill for the utilisation of our gas connection, the bills are varying too much and we do not see any igl representative who visit us for the gas meter reading.

You are kindly requested to refund the money which is charged in excess to us and maintain a proper billing system for the convenience of consumers.

This...

My bp no is [protected]. I have paid security on 2nd oct 2018 online but in system updated on 16th oct 2018 and now customer care executive says that your payment has received on 16th oct 2018 and your connection will be install within 90 days after updation of your payment so i want to know, when i have paid security amount on 2nd oct 2018 and i have payment receipt also so why my timing counted from 16th oct 2018 instead of 2nd oct 2018br...

Hi,

I have submit an online request for a new connection, someone called regarding requirement necessary documents also. But no the person isn't answering call. I have been trying from last two weeks. So you are requested to send someone for the collection of documents. Also plz tell one again what all documents are required on urgent basis.

Kindly resolve the complain asap....

Regarding BP no. [protected], the metre runs too fast and hence recieving bill on the higher side. Tried calling the customer care (only a single number provided) but nobody answers the call. Although we don't use the gas so much but we have no idea why the bill is so high and this customer care number is always busy during the day time and in the night nobody answers . The customer care number is a single line and we tried to contact the...

* BP no. [protected], by the name of Mr. Pradeep Sharma, address: B-4/162 ground floor Sec -7, Rohini
* Feasibility checked in Feb 2017.
* Payment received of Rs. 6000/- by cheque against BP no. [protected] on March 2017.
* called so many times to nodal officer, customer care no., supervisor, area incharge, head office but no response for igl installation.
* 3 to 4 times supervisor came but no work done for this...

My dp no. Is [protected] there is in usual delay on the part of company. No one is taking responsibility. On 11/08/2017 i applied for connection. After lapse of one year gi pipe fitted and meter was installed on 20/08/2018
Now again two months have been lapsed and despite online complaint and telephonic reminders to area in charge mr amrender singh & contractor mr. Aftaar ahmed no one is serous to complete the underground work and provide...

As i am the customer of igl and use the service but due some rubber pipe issue from october 2017 to january 2018 have read the excess meter reading.
After change the pipe my monthly consumption only 3 to 4 unit. I have already regular follow up and mail regarding this that based on current consumption please rectify my bill but problem still resist....

I vinay chhabra requested igl on service ticket created
Dear vinay kumar chhabra

Bp no. [protected]

Your service ticket no. [protected] for temporary disconnection renovation has been created & logged service request will be resolved within 13 days.

Please note no amount is to be paid to igl representative
In any form

(Cash or cheque).

For any...

Dear sir/ma'am,
I, ms anjul applied for igl domestic gas connection before 3 month ago for my home (First floor kitchen) located at 10, center lane, bengali market, new delhi - 110001 which is ready for installation as inspection done from igl team but no action taken till now. I am facing a lot of problem due to same.
Please do needful.
Ms. Anjul : [protected]
Bp no. : [protected]...

Dear sir/ma'am,
Here is ms. Anjul, i applied for domestic gas supply pipeline for my house located at 10, center lane, bengali market, new delhi - 110001 for first floor kitchen which ready for installation as inspection done from igl team but no action taken till yet and i am facing a lot of problem due to same.
Please do needful same.
Ms. Anjul [protected]
Bp number : [protected]...

Dear sir plz check register of cng pump lot of cheating on cng pump whole staff are involved including pump manager many time i complaint about this cheeting but nobody is resolving my problem manager take 500 to 600 rupees per shift from staff to hide this cheeting please take strict action about this. I will be very thankful to you
Naveen mann
[protected]
[protected]
Emailid [protected]@gmail.com...

Bp no [protected]. I have applied for new connection on 19th september 2018, i am calling their costmer care no and other no which was given daily a couple of times, but till now no one comes to give me gas connection, as it is a government quarters it should take place by 7 days, even after 25 days i am still after them, this is pathetic situation, and no official phone is or mail is not there to complete....

This is in context to the connection given the installation has been done 1 1/2 month back but even after lot many request and complaint registration the connection have not yet started.
Complaint registered no -400509.
Customer care excuitive always reply that it will get done in 72 hrs. This is the third week still the installation is pending.
I have given my hard core money for this connection almost 4 months back....

Dear sir/madam,
I m a resident of e 1204, scc sapphire society, rajnagar extension ghaziabad. Png pipeline has been installed 3 months ago but too inconveniently. Installer has been spoken to about it but no resolution. U r requested to resolve the issue at the earliest.
So that i can also avail png facility at home.
Thanking you in anticipation.
Alin kumar baranwal
[protected], [protected]...

It's been more than 2 yrs i. E. Nov 2016 that we have deposited money for gas line installation. However only meter has been installed. Gas line hasn't yet installed. We have been following up with the installation guy time and again but of no use
Today when spoke to the executive, he informed that they have yet not got the permission from the concerned department.
Now my concern is that if you had not been given the permission...