Claimed

Indraprastha Gas Limited [IGL] Complaints & Reviews

1
Updated: Apr 6, 2026
Complaints 1770
Resolved
181
Unresolved
1589
Contacts

File a complaint to Indraprastha Gas Limited [IGL]

Having problems with Indraprastha Gas Limited [IGL]?

File a complaint and get it resolved by Indraprastha Gas Limited [IGL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indraprastha Gas Limited [IGL] reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankit898
from Delhi, Delhi
Nov 23, 2018
Report
Copy

Address: New Delhi, Delhi, 110085

I am not getting the bill of the indraprastha gas pipe line at my residence and even not at my work place and after that i am getting a letter of immediate disconnection if bill is not paid. Howsoever the letter is dated in the starting week of october and i am receiving it in the end week of november. Can i get the answer for my query? Please provide me a good explanation of this behavior and i want to know that how the customer should tackle these things. Please provide the numbers of the office which even the persons pick. No phone call is picked in your office.
Thanking you
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    from Delhi, Delhi
    Nov 23, 2018
    Report
    Copy

    complaint against igl gas pipeline

    Address: New Delhi, Delhi, 110015

    I applied for igl gas pipleline wherein they have inspected and sent an email by saying registered premise has been found technically feasible for providing the png domestic connection. Then i have made the full payment through cheque now it's almost more than 8 months no body is caring following are the details.

    Bp no. [protected]
    Connection at a-160 2nd floor sharda puri ramesh nagar new delhi 110015.
    Mobile:...
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy
    U
    Uma Bassi
    from Delhi, Delhi
    Nov 22, 2018
    Report
    Copy

    No connection yet, despite the submission of requisite documents and amount of rs.6000/- deposited by cheque on[protected].
    Made so many complaints to your customer care, every one assures for quick action but nothing seems to work.
    No call, no inspection team, no survey, no message - despite several requests and assurances from your customer care
    Fed up
    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      MANI SOLANKI
      from Noida, Uttar Pradesh
      Nov 22, 2018
      Report
      Copy

      I have applied in the month of august for ur connection and bp. Number was generated further have issued a cheque of 6000/- which is duly presented by you before the bank and payment cleared also i have handed over the relevant documents to the concerned person, in the month of oct, 2018 and another bp number was generated, but till today no connection been installed, result thereof i am facing lots of problem die to your irresponsible and admant attitude. Moreover i have recently shifted to the premises and i have no other way out.

      Bp-[protected]
      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Mandeep Deol
        from Delhi, Delhi
        Nov 13, 2018
        Report
        Copy

        Address: New Delhi, Delhi, 110052

        This is our complaint which should be resolved on priority basis. We have paid the full installation fee of rs 6000 in advance on august 5, 2018 but still we have not got our installation done. We have made several requests on call center for speedy installation of our connection but till today no action is taken and our request/complaint are being ignored without any reason. Again i request you please install our gas connection.
        Bp no. [protected]
        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
        Rohini sector 22 MGF Mall CNG station feel not full gas only one machine is work perfectly full gass and three machine is cutoff without full pressure problem face I am approximately 10 days no this problem is I am check to manager Rakesh manager is not show complaint register his ask you complaint any other person any site 1kg gass short
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shakti goel
          from Delhi, Delhi
          Nov 13, 2018
          Report
          Copy

          Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

          The gas stove bursted after your person installed gas pipeline and started the gas. No one has come to repair and install the pipeline since then despite repeated calls. Furthermore they say that they dont care about the bursting and installation will cost us 250 rs more despite spoiling our 6000 rs new glass stove. Your phone is also not active ( helpline). It says that services are not available.
          Despite reminders and emails since last 2 weeks nobody has come to repair or install. We spent whole diwali without stove because of horrible services of IGL. Hence decided to leave a review online and also report to the necessary committee soon.
          No one is picking calls too since then!
          Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
          New connection applying more then 3 month but connection not installed up to date. Please refund deposited my security money. My BP no. Is [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Ashish25031988
            from Nagina, Uttar Pradesh
            Nov 13, 2018
            Report
            Copy

            Address: Ghaziabad, Uttar Pradesh, 201014
            Website: Iglonline.come

            Dear sir,

            I have applied for a new connections and submitted a check of 6000/- and all the relevant documents almost 20 days back but still the check has not been submitted in a bank and i am facing a lot of issue because of this. The guy who has the cheque is not releasing it. His name is - manoj jha.
            His number - [protected]

            My address is - 106, desire residency, indirapuram, ghaziabad.

            I would request you to intervene and have my new connection installed at premises on urgent basis.
            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
            This is to inform you that only my gas connection has been left without giving any information. And your customer care deptt. is simply ignoring the phone call saying that system is not working. I request you to kindly look into this matter and provide me the connection immediately. Thank you.
            Dear Sir,

            This is to inform you that please re connect the above mentioned B.P. Nos.
            at 98, Niti Khand-1st Indirapuram Ghaziabad U.P.201014.

            Thanks

            Contact no. [protected]
            Name Om Prakash Semalti
            Helpful
            1 other people found this review helpful
            1 found this helpful
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shivam aggarwal123456789
              from Delhi, Delhi
              Nov 12, 2018
              Report
              Copy

              Address: New Delhi, Delhi, 110034

              Dear sir,
              We have applied for has connection for our home and had paid the amount but it had been one and a half month and we have still not got the connection. I am enclosing my details with photos of papers issued to us by igl.
              Name : shivam aggarwal
              Contact number : [protected]
              Address : c-543 saraswati vihar, pitampura, new delhi - 110034

              Sir please get the igl gas pipeline connected as soon as possible.

              Thankyou
              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                hsrajwar
                from Noida, Uttar Pradesh
                Nov 10, 2018
                Report
                Copy

                Address: New Delhi, Delhi, 110034
                Website: I don't know

                Sir ji maine igl ke connection ke liye 6 month pahley apply kiya tha maine security amount rs.6000/- bhi pay kar diye hain lakin abhi tak na hi mera connection laga hai na hi mere paise mujhe wapas mile hain. Mujhe mera paisa pandity ke saath wapas chahiye warna main court case karoonga. Mujhe 1 week main reply chahiye. From - hukam singh rajwar. 36. Sbi society. Ii nd floor. Near m2k pitam pura. Rani bagh delhi -110034
                Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mlsharma09
                  from Nellore, Andhra Pradesh
                  Nov 7, 2018
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110019
                  Website: www.iglonline.net

                  By mistake a wring bp number was registered in online banking account. Consequently, a wrong bill payment was made. Immediately the matter was escalated on 28th september 2018 and a reference number [protected] was generated y igl on 28th sep. Thereupon, we called them and told them about the same. They asked us to provide a copy of bank statement which was provided instantly.

                  We have been calling them again and again and they have been telling us that they are looking into this. Now after more than a month, they have closed the complaint mentioning that it has been resolved while it is still unresolved.
                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                  ALL Burners of the GAS are Blocked, making it difficult to cook food, kindly get the same cleaned please, also make schedules for monthly or bimonthly checking of safety and such issues as I have not seen any body coming to clean GAS Burners and also carrying out safety checks specially in a festival like DEEWALI, please help
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    drsneha
                    from Noida, Uttar Pradesh
                    Nov 4, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110075
                    Website: www.iglonline.net

                    Today on 3 rd nov 2018. I received a message from igl that i have a bill payment pending of 2100 rs. With wrong meter reading which was completely different from my meter reading today. So i tried to make a complaint on customer care no [protected], there sat a rude and ruthless customer care representative who did not even listened to me and did not even try to solve my problem and i again received the same message. This is highly disappointing on part of igl.
                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                    Regarding Connection of BP No.[protected], this is very unfortunate that the connection has not been started yet . Few Months ago after lot of foloowup the IGL team has started work but has left it incomplete till now and we are waiting the connection to be joined and started .
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      AMITESH SHAHI
                      from Noida, Uttar Pradesh
                      Nov 3, 2018
                      Report
                      Copy

                      Address: 201017
                      Website: Igl

                      Dear igl,

                      Your technician installed the connection inside the kitchen for their own convenience, we are requesting to installed it outside the kitchen they refused and cancel the connection.
                      I want some one to visit from higher authority to check is it feasible or not as they have install some connection outside the kitchen.

                      Pls check and take some immediate action as your people are not ready to co-operate at all.

                      Regards
                      Amitesh
                      [protected]
                      B1101
                      Scc sapphire raj nagar extension
                      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                      From 5-6 months we are not getting sms facility. so we cannot know the amount to be paid. so kindly send amount to be paid through sms.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        bachhetip
                        from Delhi, Delhi
                        Nov 1, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110035

                        Applied for connection on dated 20/05/2018, but not started till today... I have called many concerns/persons regarding this but no positive response from their side... Even though they given nos to talk one by one... The meter fitting is also not up to the mark, its very near to gas stove... These type of miscommunication shows the negligence of the company persons ant it shows the negative reputation of the company...
                        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                        H.No. C/44, Old Jal vihar colony, allotted to me on 1.10.2018 by Delhi Jal Board. The fitting of IGL gas connection already exist my home, The meter installed In other placed instant Kitchen.
                        I requested you to kindly re-installed the meter at suitable place as early possible.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          bachhetip
                          from Delhi, Delhi
                          Nov 1, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110035

                          Applied for connection on 20/05/2018, but not started till today, many complaints on phone nos of different persons but in vain... Even meter fitting in not in appropriate direction... Many talks with the senior concerns but no positive response from them... So do the needfull and take necessary action in this regard... Coz these type of persons are spoiling the emage of the reputed company...
                          Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            ram chander gosainwal
                            from New Delhi, Delhi
                            Nov 1, 2018
                            Report
                            Copy

                            निवेदन है कि मैंने ११/०८/२०१७ को कनेक्शन के लियेआवेदन दिया था । जीआइ पाइप २०/०८/२०१८ मतलब साल बाद लगे।अब कई बार प्रार्थना कर चुका हूं परन्तु अापके कानों पर जूं भी नहीं रेंगती । आप शिकायत पर भी ध्यान नहीं देते लगता है कुछ खास गड़बड़ है नहीं तो अब तक काम बिना देरी के हो जाता । कोई सुनने वाला नहीं है । क्या किसी की जवाबदेही नहीं है?
                            रोज़ाना झूठबोलते हैं कोई काम करने आता ही नहीं।
                            कृपया उचित कार्रवाई करें।
                            सादर
                            रामचन्द्र गुसाईंवाल
                            [protected]
                            [protected]@gmail.com
                            30/2 Ashok Nagar, front side new Delhi 110018
                            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                            Nov 01, 2018
                            Updated by ram chander gosainwal
                            Several time I have lodged complaint why you are not responding. What is the matrix?
                            My B.P.NO. [protected]

                            Invoice not properly provide to me via our mail or speed post last four months.

                            Please provide us last four months detils of our Invoice.

                            Regads
                            pradeep Kansal
                            [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              askmal
                              from Noida, Uttar Pradesh
                              Oct 31, 2018
                              Report
                              Copy

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                              My bp no - [protected]. Its a complaint of customer care staff. Since 29th oct i have wasted 14 hours of my phone calls on your tel no[protected]. For 30 mins or more i am put on hold & my complaint is not registered. Today 31 oct from 10.00 am till 12 am was a very discourtious lady who answered three times after long wait & then she said that she will put me to png people but again for 25 mins i could only hear music tunes. 2nd & 3rd time she heard my voice & then put me on hold without answering my call or connecting any one.
                              Your 2nd no[protected] keeps ringing for long but no one answers.
                              What use is keeping such customer care nos or such useless discourtious staff who cannot care for customers or not solve customer problems
                              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rachna Arya
                                from Delhi, Delhi
                                Oct 31, 2018
                                Report
                                Copy

                                My bp no. [protected]

                                From 2 days now, i have started receiving calls from the igl disconnection department that i have a bill pending of amount 2889.76 from the month of april 2018 to till date, but they are not providing the billing details whatsoever on my mailing address nor on my email.

                                What kind of extortion is this?

                                As a consumer am i not entitled to receive the details of my consumption?

                                Or am i to just pay whatever amount a service provider is asking of me?

                                I was also not informed that igl has decided to stop sending the bills on mailing address..

                                Is it not my right to get an option about how i would like to receive my bills?

                                Or at least get prior information that there will be no billing details provided?

                                Is it not their responsibility to get the email address and telephone no. Verified before taking such a huge step in customer harassment?

                                And for the record, i have been trying to connect to customer care of igl from last 2 days but we all know the probabilities of that.

                                Therefore, i request igl to send all the pending bills and send further bills too at my mailing address as before for the bill payments.

                                Regards,

                                Vaibhav arya s/o sh. Surinder arya
                                Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  TJ rising star
                                  from Noida, Uttar Pradesh
                                  Oct 29, 2018
                                  Report
                                  Copy

                                  Address: 110009

                                  Dear sir,

                                  This is with reference to my complaint for bp no - [protected]
                                  Payment was done on 28/5/2018. Every thing is installed, pipe were fitted, meter was install. No one is bothered to come and start theconnection now. I am continuously chasing, but really sorry to say no revert.
                                  I lodged a complaint on 24 rth oct 2018 but no reply yet.

                                  Please let me know how many days and how much time will it take to start a connection now. I really want to lodge a complaint for igl. How they are collecting money if they are not able to provide services on time.
                                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ram chander gosainwal
                                    from New Delhi, Delhi
                                    Oct 28, 2018
                                    Report
                                    Copy

                                    I bring to your notice that on 11.08.2017 i applied for connection. After so many telephonic calls and complaint to general manager sales & marketing gi fittings took place on 20.08.2018
                                    I am sorry to say that you are catering one of the worst service in india because no one is answerable for misdeeds and non compliance. You consider the customer as foolish and do not take care. I lodged online comlaints, telephoned to area in charge mr. Amrender singh & mr. Aftaar ahmed but no one is bothered about the suffering of customer. Simply tell me how many years you take to provide a domestic connection?
                                    Will you please respond?
                                    Regards
                                    Ram chander gosainwal
                                    [protected]
                                    [protected]@gmail.com
                                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                    Nov 01, 2018
                                    Updated by ram chander gosainwal
                                    Despite my repeated request no one is responding. What a sorry affair?
                                    My IGL (B.P. No. [protected]) and my surname in IGL Bill mentioned as CHUGIYAL which is not correct. My surname is GHUGTYAL . Kindly amend my surname in your records as GHUGTYAL in which I have already submitted my documents in IGL Office. A line of confirmation may kindly be sent to me in my e-mail. [protected]@rediffmail.com
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rishab746
                                      from Delhi, Delhi
                                      Oct 27, 2018
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 110054

                                      Dear sir or madam,

                                      This is to bring to your notice that we are getting an estimated bill for the utilisation of our gas connection, the bills are varying too much and we do not see any igl representative who visit us for the gas meter reading.

                                      You are kindly requested to refund the money which is charged in excess to us and maintain a proper billing system for the convenience of consumers.

                                      This kind of ignorance to the customer and estimated billing of the product causes serious troubles.

                                      Regards
                                      Ashok gupta
                                      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit