Indraprastha Gas Limited [IGL] Complaints & Reviews

Dear sir/madam,
I m a resident of e 1204, scc sapphire society, rajnagar extension ghaziabad. Png pipeline has been installed 3 months ago but too inconveniently. Installer has been spoken to about it but no resolution. U r requested to resolve the issue at the earliest.
So that i can also avail png facility at home.
Thanking you in anticipation.
Alin kumar baranwal
[protected], [protected]...

It's been more than 2 yrs i. E. Nov 2016 that we have deposited money for gas line installation. However only meter has been installed. Gas line hasn't yet installed. We have been following up with the installation guy time and again but of no use
Today when spoke to the executive, he informed that they have yet not got the permission from the concerned department.
Now my concern is that if you had not been given the permission...

Dear sir/madam

This is in reference to my igl connection (Bp no. [protected] and igl reference lead no. [protected]) which the process was initiated on 06 march 2016, with vide cheque number 000050 hdfc bank of rupees 6000, it got credited to your account on 9 dec 2016,
And meter was fixed in my flat on march 2017,

Till date the services have not been started and i am sorry to say why is this delay happening...

Hello sir.
It's been more than 7-8 months that we have deposited money for gas line installation. However only meter has been installed. Gas line hasn't yet installed. We have been following up with the installation guy time and again but of no use. Would request you to kindly look into this matter and do the needful on priority. Complaining for two houses connections one is in the name of
Timothy sébastien.
House...

Dear sir,
1. My lead number is [protected] & bp no is [protected]
2. My meter for gas has been fixed on 04 oct 18.
3. Inspite of repeated complaints on customer care nobody is coming to give gas connection.
4. As i have already returned my gas connection i am facing lot of problems.
5. May i request you to direct concerned so that gas connection is activated.
Thanks & regards
Col rajeev sood...

My name is dashrath singh rawat. Png bill for bp no. [protected]. Presently house is locked. Already discussed with you.

Photo of meter reading up to date. Please refer to the attached.
I have received a msg., for payment of bill of ₹685/55p. I am surprised to see this bill while my house is locked and photos o[censored]p-to-date meter reading already sent to you on whatsapp. Please look into it and get my billing reviewed....

I applied for igl gas line on 25.6.18, they told that i will get my line done with in 3 month of applying but after 3 month when i called them they told you have not submitted required amount for it. But i already had submitted dd of 6000, they don't have any record. Even after repeated calls about thing there is no response. Even after 4 months of application submitted with complete payment via dd, no response from igl...

I had paid 516rs by cheque and it has been debited in my account on 23/8/2018 but the recent bill of igl is saying that we have not paid the previous bill as it showing on the current bill as arrears of 515.50rs
Kindly resolve this problem
My business partner no is [protected]
I am sharing my passbook photo aswell you can see the transaction of 23/8/2018...

My bp no is [protected] my meter reading is on oct 5th, 2018 is 81. 781 scm my bill was generated on 10th july 2018 for consumption of 138 scm i paid the bill without checking reading again one more bill was generated 16.09.2018 for consumption of 172.066 scm i paid already with late fees of 100 the fake bill of 4000 rs
I trusted on your bill you people are generating fake bills nobody came to check reading do it correct and my original...

Sir, 10-12days before an employee from igl come to my home to take meter reading we allowed him to proceed after 4 days 2 employees come again regarding the bill reading then we asked them for ther igl identity cards but they had not their id cards so we didnt allow them to take reading they started misbehaving with us so due to this behaviour i registered a complaint to igl nd also registerd a complaint through email id. Recently i checked...

As mentioned above i was told after generating ca no. U will be given connection. Till date no meter has been installed as the line man said it is out of stock. Now it is more than twenty days we have not got meter insltalled.
Customer care says the whole process takes 90 days. Other person says after ca no.[protected] generated it will take hardly 4-5 days. You are requested to do the needful as early as possible....

Hi,
My bp no. Is [protected].
I have been trying since 1 month to get my igl gas connection started.
I have given around 20-30 calls to igl control room noida ().
For very long they always said that the server is doen and we cannot check the status.
After around 15 calls in a span of 2 weeks i was able to connect. The executive told me that they will send a technician and the gas connection will be started...

Dear sir / madam,
Please note that we have issued hdfc bank cheque no.000247 dated 30/05/2018 for rs 6, 000/- against bp no.[protected] for new gas connection in the name and address as follows.
Mr. Vijay khilnani,
C-27, lower ground floor, hauz khas, new delhi-110016,
Off ph: 26965159
Mobile: [protected]
Email: [protected]@ceindia.com

Since no connection was made till date please refund...

Respected sir,
This is regarding digging of hole. As we are senior citizens our neighbours wanted the connection for pipeline. But after digging the hole water starred coming from the line and we have requested the concerned person to fill with the mud as it's very risky and might by mishappening could happen.
But now it's more than 36 hrs nothing is been done. We have called concerned person from igl and he has assured today...

Sir/Madam,

This is to inform you we have received your bill in that bill previous bill amount Rs. 2697/- is showing as arrears which we have already paid, photocopy of payment receipt is attached with the mail. We are trying to made current payment online but current payment of Rs. 1408.37 not accepted.We also requested the same telepathically so many time but not corrected.

In this regard you are requested...

Dear sir i am ashok bose residents of m 56 first floor chitranjan park new delhi 19 sir my complaint is i am applying for the new gas connection which is i already submitted all the relevant document as well as shakes now as per igl new connection rules when i submitted mic check after 90 days it will be happen still my connection was pending several time i complained customer care every time i received new service number but nobody entertain....

My self kausar parveen my b. P no. [protected]. I called on service center number dt 28/08/2018 regarding for anumanit bill,

Jab mene call ki to unhone ek service request ([protected]) generate ki or kaha k appki problem ko kal tak solve kr diya jayega... Or jab mene unko sari baat batai k aap log reading ke liye nahi aate or har baar invoice generate kr dete hai... Phr us time baat kr rhe employee ne kaha ke apke ghar pe koi...

Dear concern.
I am getting the wrong bills towards my bp number.
Bp number :[protected]
On[protected] i made a payment of 1800 which was more than my consumption. Again today bill amount is around 6000.
I have called customer care and explained everything. They asked me to send recent reading picture.
Kindly clear my dues. I am expecting bill asper my consumption. I have attached the screen shot of reading....

I am not receiving my gas bill of my id [protected] due to this i am not able to pay my bill on time and every month late payment is charged.
Kindly send my bill hard copy on time. So i can make my bill payment on time
I request you reverse my late payment charges as you have charged rs. 49/- for last two months as i come to know. But there are lot more late payment you have charged.in past.
If you are not providing...

Dear Sir,
Igl started my connection on 14/04/2018 and install it couple of weeks ago.

In our 2nd bill they charged Rs.494.00 as other charges.
When I call customer care they told me this will deduct in 7 working days.
I call them again after 7 days then they told us it's conversion charges we forgot to charge now we have charge in 2nd bill.

We confirm this thing from our neighbourhood who...