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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 56

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V
vdson85
from New Delhi, Delhi
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failure in providing png connection.

I had deposited the rs 6000/ for ne connection in 2010. And money was refunded back. Again igl representive came to model town and confirmed that all issues are resolved with mcd and connection will be given. I have deposited rs 6000/ on 26oct 2015. But no connection has been given to me. Pipeline is running just infront my house.
I don’t know the intention of igl staff. Such incompetence of people in govt of mr modi is not expected....
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Address:New Delhi, Delhi, 110085

Sir,
My house no.115, block-f, pocket-24, sector-07, rohini, new delhi
-110085.
On 23 may, 2018, i registered for png connection with igl, agency, sector-07, rohini, new delhi-110085 with all required documents and cheque of rs.6000/-. Survey of my premesis done in june 2018 and the cheque has been cashed by igl on 12 june, 2018.
But, till today the gas piping of my premesis has has not been done by igl, although...
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A
amit0107
from Mumbai, Maharashtra
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not providing connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:IGL

I am residing in supertech capetown sector 74 noida u. P. As a tenant. Owner has provided bp no.[protected] to me & told get ur connection done by igl. I am continuously doing follow up but getting response that there is material shortage. I am having 3 years old daughter & facing lots of problem as i am using small 4 kg cylinder gas.. Please help us to get connection as early as possible. My no. [protected]...
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S
svcjain
from Delhi, Delhi
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non-installation of pipeline because of neighbors

Address:110016
Website:www.iglonline.net

I am the owner of the ground floor flat. First floor is owned by another family. I badly need pipeline gas at my floor, as i am aware of its immense usefulness and safety.
But the family on the first floor doesn't want it and nor does it allow to install its pipes on its wall, (For ground floor), giving the bizarre excuse that the pipe spoils the external beauty of the building.
I want to know, don't i have a right to have...
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A
amits72
from Noida, Uttar Pradesh
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wrong placement of meter

Address:New Delhi, Delhi, 110052
Website:igl

Sir,
My PNG number is [protected]
Customer Name : Amit Sachdeva.
Customer Number : [protected]

The meter for PNG reading is placed more than 7 feet, it is an inconvenience for your employees to take the reading and I have all my doubts that the reading is not taken as it is impossible to take reading from 7 feet without stairs.
I had a word with many employees but nothing is happening
Just...
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H
Hemlata Arya
from Delhi, Delhi
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refund of money

Address:New Delhi, Delhi, 110053

I have booked png connection (BP no. - [protected]), after completing this process I have paid Rs. 1275/-{Rs One Thousand Two Hundred & Seventy Five only} against security deposit by cheque for the name of indraprastha gas ltd.on dt. 23/12/17. Then in the month of April, your surveyor Mr. Harish (mob. no. [protected]) came to my house for survey and after that he told us that it cannot be installed because our kitchen is located at the centre...
+2 photos
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B
Basant Prabha
from Gurgaon, Haryana
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installation of new domestic cng connection

Address:110092
Website:Installation of new domestic gas con nection

I applied for a new domestic connection at my home at 53 ankur apartments, 7 ip extn, delhi-110092. A cheque amounting to rs.6, 000/-, no. 00933061 encashed on july 19, 2018 drawn on sbi, delhi-110092.

As a matter of practice, this procedure takes 2 months which is over by now. Hope you are deploying your personnel to do the needful. Azos

Kindly expedite the installation of connections.

Thanking...
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Address:New Delhi, Delhi
Website:I G L

I have been applying for igl connection since last three-four years but no response. Recently on 18-8-18 again i have applied for the new connection and given a cheque of rs 275. I received a sms that team will survey but no one has come. Another sms i received tells feasibility check failed and connection can not be installed and customer denied modificate. What is this? We are waiting for survey no one has come and rejected without any...
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V
vikram 1006
from Mumbai, Maharashtra
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company owned cng pump at punjabi bagh

Address:New Delhi, Delhi

I am one of high esteem officer (Vice president) of energy company in delhi but i got very bad state of affairs in cng pump at punjabi bagh for consumers management as people are stranded for long hours in que and mr meena, manager on duty at this pump at punjabi bagh, was misbehaving as no one can say any thing to him as he is not on duty today. This incident happened today at 1.45 pm, when counters were empty but no one bothered to give...
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H
hemaaiyer
from Delhi, Delhi
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bp number not mentioned on o&m copy

Address:New Delhi, Delhi, 110059
Website:www.iglonline.net

My png domestic connection was installed on the 6 th august 2018 at flat number a-604; winter hills; dwarka mor ; uttam nagar; delhi-110059 and the copy of the o&m provided does not have the bp number ;only the meter number[protected]
The mobile number we have provided is [protected]
I have been trying to get the bp number from customer care numbers - [protected]/[protected] since more than 10 days - the only answer i get is that...
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J
Jc Rai
from Delhi, Delhi
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connection of png not completed

Address:New Delhi, Delhi

I have paid the security money ₹1000/by cheque no..822533 dated 12/8/2018. And i was said that png connection will completed after getting massage for deduction the amount. I received the message two weak before. And i contect so many given ph no but no response given by that no... So you are requested to resolve the matter or if not possible cancel the installation and refund the the money. Thanks. Jaichand kumar...01 da flats nimri col....
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Address:Ghaziabad, Uttar Pradesh, 201012
Website:igl -gas pipeline

Bp no is[protected].. Rail vihar apartment vashundra, i am paying the bill every month n provide the meter reading to ur vendor but 29 august 2018...2 person came to my society n tell the guard to gas leakage issue n cut the my gas connection... I came very late from office n then i feel gas supply is not working... Then i call customer care he told me he send the executive from vaishali authority igl... He came to night 10 pm n see the gas...
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N
Nipun Dave
from Delhi, Delhi
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disproportionate gas bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

The amount charged for gas utility is wrong, disproportionate and unfair. Our use of gas which is only limited to general hosehold purpose is attached disproportionately with incorrect usage calculation and have been acertained at a value price of 4759/- for last month. This is no by standard fairly accurately and correctly represents our usage of gas. I request the authorities to kindly deal with the matter with immediate effect....
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R
razdananuj1999
from Kashipur, Uttarakhand
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non piped gas connection

Address:110062
Website:IGL piped gas connection

Sir.
1.It is surprising to find that eventhough apply for piped gas connection twice
intially on 4th March 2018 alongwith advance P N B cheque bearing no 402724for ₹1000 collected by Mr Gaurav mobile [protected] IGL representative but I was not provide piped gas connection whereas my domestic helper who has applied separately was given piped gas supply connection against my servant Qtr .Inorder to expedite gas supply connection...
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Address:New Delhi, Delhi, 110027

Sir,
The amount due on July 2018 is Rs. 211/- and amount due in August is Rs.2070/-.
As the bill is without taking reading, the amount of Rs. 2070/- is incorrect and unjustified. Relevant screenshot is enclosed.
It is also submitted that no PNG is used from 5th July, onwards, as the house is locked . Hence the bill of Rs.2070/- is incorrect and unjustified.
Kindly send the correct and justified bill....
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S
SHAILJA SAKSENA
from Mumbai, Maharashtra
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repeated excessive billing by totally ignoring actual usage as per meter

Website:igl.co.in

1. Our house was locked for 2 months since we were out of the country. On our return in june 2018, i found invoice no.[protected] dated 20.06.18 for rs. 938.62 which was based on the closing reading as 500.561 which was far far above the actual reading even after receipt of the bill.
2. I immediately contacted customer care and lodged a complaint. On their request, i even sent the meter reading by whatsapp on the number given by them....
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D
DivuTT
from Patiala, Punjab
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payment did not move to correct account number

Address:New Delhi, Delhi, 110001

Hi team,

Please be informed that i have already made the payment of rs. 884/- through paytm on 20th may (Attached bill pyament) however the payment is referring to wrong bp [protected] as i have made payment for bp [protected]. Every time i call the customer care team they gave me fake assurances that payment will be moved in correct account number till now the issue is not resolved. Now the current bill is 1946/- inculding...
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Address:110053.

I abha jain i have been alloted bp no.[protected] for new png gas connectionn

In my residence b-3/113, 2nd floor yamuna vihar, delhi 110053.

I have updated my user detail on your portal. But still i facing to registred my bp. No. Due to non registration of my email id. I have submiited full detail s in the application form which i have submitted along with cheqye amount of rs. 250/- the same is also clear by...
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B
brajeshshanker
from Delhi, Delhi
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meter readings not taken

Address:110092

Despite my earlier complaint (Id:2030841) meter reading in my flat not taken although neighbors' readings are taken. Please see why this discrimination is being made. We are senior citizens living alone. Our only fault is that we had asked to see your meter reader's id for security reasons. He refused to show it and went away. He hasn't come back for almost a year and each time we have to find out how much we are to pay. This is blatant harassment.....
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H
himanshu349
from Jaipur, Rajasthan
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new connection isn't set up since a year

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir,

BP No.[protected] has been allocated to me on 25th May 2017. For a new PNG connection . Payment of Rs 1275/ has been deducted from my account on 17th May 2017 for the same. Almost 1yr 3 month has passed but I am still waiting for the installation . I also complaint about the problem through customer care on 20th July 18.

My complaint no is [protected].
But still I am not getting any response.br...
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