Indraprastha Gas Limited [IGL] Complaints & Reviews

It is my 6 visit at cng filling station at udhyan marg, mandir marg, every time after waiting more than an hour at this station i am unable to get full pressure of filling and mostly i got 4kg, near about rs.200, the manager always have a same excuse the low pressure from the company,
But whenever i fill cng from nagla machi at ring road i got full tank and good pressure (Near 7kg or rs.330app.), and also from other stations "dawarka...

Sir
My connection no. Is bp no. [protected] at ra-42, inderpuri, i floor, new delhi. I wish to change the registered mobile no. For billing as it was in my sons name who has now migrated abroad. The earlier no. Was [protected]. Please change it to [protected] for all future message. We were abroad from 23rd may 2018 to 14th july 2018. After returning my meter reading shows 00550 77. Kindly generate the bill as per the above reading for...

Dear sir/madam,
I find from the records that a wrong address is being mentioned on the bill every time.
My correct address is a-2/226 and not a-2/266
Secondly billing for the current period is also doubtful. Kindly arrange to get it re-read. During the current period there is very less possibility of consumption to the extent of 29 units.
Thanking you
Yours sincerely,
Dr r d arora...

Sirs,

I am trying to contact IGL customer care since 29th Aug for disconnection request. My call been put on long long hold with NO customer care attending the call.

I tried to send email through IGL website, that also not going through as the "Captcha" trouble. It continuously say that entered captcha is not correct, in-spite of entering the correct captcha

I don't know what to get my connection...

My gmail address is [protected]@gmail.com but you have mentioned [protected]@gmail.com. So i am not signing up my account i got my bp no. Please do the needful.
My mobile no. Is [protected]
Name kalpana agarwal.
Address is plot no a, b k dutt colony, jorbagh lane new delhi.-110003   replace all...

I have a flat in logix blossomcounty sector-137, tower e-1203. Igl laid down gas pipline in whole society. Igl issued a bp no:-[protected] to my flat on 2016 but till date gas connection is not fixed. I have deposited inr10000 in advance. I called several times at igl offices and igl person but nobody fix this issue. I request u to look at the matter and start the gas supply....

Hi,

I am not receiving any bills for the igl connection installed at my premises having bp no : [protected].

I had raised this through igl customer care and was assured that now bills will be delivered. I have opted for e-bill so that at least bills can be delivered through mail which also is not happening. Complaint numbers [protected], [protected], [protected], [protected].

Till now (In more than...

Customer name - poonam joseph
Bp no. - [protected]
No one has ever come to check the gas pipeline (After installation) even after complaining for innumerable times to give us bill, to check the proper working of the pipeline (Any leakage etc). Moreover, we have sent our exact address at the time of acknowledgement but they have written half of the address in customer copy. Not only this, customer care number is never available!!...

The domestic png metering device installed at my flat number 24, akanksha apartments, plot number b-9/12, sector 62 noida, uttar pradesh vide bp number [protected] was got removed on 24.6.18 due to some renovation works at flat. Now the renovation has been completed and i want to get it re-installed to get my kitchen operational. But the igl customer care is not responding on my calls. So please help me in re-installation of this png metering...

We do not receive any bills. We are only two senior citizens living in our house. The reason is that for security we had asked your man to show us his id card to enter. He refused and was very rude. Since then - about a year now - nobody comes. We are told that it is reported that our house is locked. It is very rarely closed as we are always here. Is it wrong to know who wants to enter our house? Crime happens mainly because of this and...

Please refer the bill produced for B.P. No. [protected], Dr. Prerna Sinha, 808, 8th Floor, Shivashis Tower, Shalimar City, Sahibabad, Ghaziabad, 201301 without taking reading of the meter. The current reading's photograph is taken on 22/07/2018. The total demand has been produced as Rs. 4095 which is wrong. However, my house is vacated from 14th December 2017 and connection is disconnected from 24th April 2018. The bill is also produced for...

I had a piped natural gas connection for indraprastha gas limited with business partner no. [protected] at flat no. 812b, gaur ganga, sector-4, vaishali, ghaziabad (U. P.)-201010. It`s already more than 1.6 years over for my refund against surrender of subject igl connection. Even though i have submitted all relevant documents as per requirement along with cross cancelled cheque. I shared all the documents over the email twice on 21 sep 2017...

I have installed a png connection. The application for the same was submitted in the month of january, 2017. The booking date is 06.01.2017. As stated by your good office registration done before 31.01.2017 will entitle the customer rebate of rs. 500/-. I am sorry to say but the same has not been given to us in the first bill and on speaking with your customer care team it was stated that same shall be adjusted in the next bill. However the...

We have deposited rs. 6000/- in january and also submitted all documents as needed for new connection.
But still not installed new connection.
Your man has already connected the pipe 15 days ago and after that nobody has come to connect it.

We have been talking to mr. Roshan sinha phone number [protected] from igl.

Kindly look into the matter and let me know when will your man come to install new...

After judging and in compulsions i complaining especially about working style of this particular outlet at mayur vihar extension branch, near stat city mall. It's managed very badly to harrass consumers on various counts.
They-operators intentionally go slow resultantly long que of about half km. Then they will disposed of vehicles quickly by filling gas with very low quantity despite pressure. They will cut cng supply to vehicles...

Due to renovation in my house, I have been trying to request temporary disconnection via Service Request No [protected] but no avail. The Service request was closed as resolved without doing anything.

When I called again, I was told it will be resolved and without informing me, a new ticket was created again with a new SLA of 13 days.

Getting this connection itself took almost a year.

The IGL...

We had paid the IGL representative Mr.B.N.Singh for a new gas connection almost 3 months back. He had told us that it will take a month to get the connection. There has been no response from him. Also there has been another representative Mr.Mukesh Singh whom we contacted but even he is not responding. The money has been debited from our account to a Cms branch pool account(210700) in April....

Hi Team,

I requested a PNG connection in month of March'2018 which was activated in first week of May'2018...but till now my "CONTRACT ACCOUNT" number has not been generated because of this I am not able to LOGIN to online services.

I have written so many mails to "customercare.[protected]@igl.co.in" but of no use..

can you please look into this matter as soon as possible.

BP no : [protected]br...

This is with reference to my request for PNG connection installation at my place i.e. 118 back side, jai dev park east Punjabi bagh new Delhi 110026, it is being almost an year, when I requested for installation, the process from submission of forms till the survey was quick but after a portion of pipe installation being done, the respective team did not connect my connection from the main line and even after repeated reminders and complaints...

BPNo.[protected]
2/30, Ramesh Nagar, First Floor, New Delhi-110015.
Contact No.[protected], Surinder Pal Bhaskar
Either the Meter is faulty or reading is not correct.
Therefore, immediate corrective measures are required. Revised Bill to be sent. Payment default has never happened.The bill received is very much excessive and on the high side. Earlier it used to come around Rs. 680/-pm
No excess consumption...