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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Mar 19, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 62

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Address:Ghaziabad, Uttar Pradesh, 201005
Website:www.igl.com

Dear sirs,
My request dated 29 mar 2018 for restoration of png connection which was temporarily disconnected for the maintenace of my house at my address rh 29, sector-2, rajendra nagar, sahibabad, ghaziabad, 201005 has not yet been completed. It is already 23 days past by now where as i was assured that work will be completed within 13 days.
I request help from your good office. I am woman running after igl customer care...
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A
Amit2109
from Noida, Uttar Pradesh
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meter problem

Address:Ghaziabad, Uttar Pradesh, 201002

Dear sir/mam
I was take a new igl connection yesterday in 3.30 pm but in 8.30 pm the meter was not working and the same time i was note down the complaint in igl but till now no response. Please help me urgent basis my gas meter is not working so we are unable to making food and we have two small baby girl and this is the very bed impression from igl
Please take a action urgent basis.

B. P no. [protected]
Amit...
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Address:New Delhi, Delhi, 110017
Website:NA

One no igl connection exiting vide business partner no:[protected] in my office. You are requested pl update the contact and e-mail as under.
Phone no:[protected], [protected],[protected]Fax)
E-mail id:[protected]@gmail.com
You are also requested pl arrange on line payment and provide the necessary link.
Thanks
Secretary
Consumer grievance redressal forum...
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A
abhardwaj1953
from Gurgaon, Haryana
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wrong png bill - bp no. 4000032546

Address:New Delhi, Delhi, 110034

I made an online inquiry on igl site about my bill and surprised to note that a bill of rs.4144.38 is raised on me (Bp no.[protected]). On further inquiry from company's customer care official i came to know that this comprises of rs. 3250.00 towards cost of 10 mtrs of gi pipe, rs. 312.09 towards old outstanding, rs. 6.24 towards late payment charges besides other charges like inspection, consumption etc.

Sir, on my request,...
+2 photos
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R
Ravinder Tangri
from Mumbai, Maharashtra
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outstanding bill issue - bp no.4000058873 - balwant singh

Address:110075

Outstanding bill issue - bp no.[protected] - balwant singh - previous bill of rs.2315/- already paid off on 18th mar 2018; now the previous bill still unaccounted and another bill of 2450/- is generated which was last week for rs.2400/-!!! My calls remained unanswered... I wont pay any bill unless your records are reconciled and you give me a call/resolve this impending issue - update may be given at cell#[protected] or [protected] and email:...
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Bk chadha
from Delhi, Delhi
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non-receipt of bills - bp no. 7000086106.

My bp no. Is [protected]. I have tried my level best to contact on your customer care numbers as well as on whatsapp no, [protected] for payment. I send a photo of the present reading i. E. 00043.72 on the said whatsapp number on 07 apr 18 but no response has been received so far. I request them that i am going to see my children and will not be available for the next few months. You are requested to generate the bill accordingly before i go...
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We requested for restoration of aforesaid connection which was closed due to repair work. Igl employees assured that same would be restored in six days
But same is not being done. On enquiry the concerned official has postponed the matter for uncertain period with the remarks that he has pending requests of previous month and our request will be attended afterwards. We are facing a lot of trouble in cooking of meal as we have no lpg...
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D
das040896
from Delhi, Delhi
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meter reading not collect but bill send

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,
My customer id is[protected], gl representative is not come to my home for collect the meter reading and bill is not sent to my home or my register email id. So i can't verified my bill and reading detail.
My requested to you please send the actual bill and reading so i can survive your service. Otherwise it is tough for me to continue your service
Hope you take it serious and consider my complain...
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raj08011970
from New Delhi, Delhi
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double standard applied by igl engineers in installation of png meter

Address:New Delhi, Delhi, 110075

Sir,
This is to state that i am residing at flat no 404, plot no. 11, orchid valley, sector-19b, dwarka, new delhi. I was given connection of png in the year 2017. At the time of installation of meter, i specifically requested the engineer to install the meter in my balcony, but was refused by him on the condition of security & policy of igl. I requested him/engineer that i can bear the expenses, but was refused straightway. Now...
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Suuman
from Delhi, Delhi
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form filled on 23/02/2018 but not yet got the connection

Address:New Delhi, Delhi

I have filled the form on 23/02/2018 for the fresh connection of igl png supply at my house bungalow no. 5a, tilak bridge railway colony, near pragati maidan metro station, new delhi 110001. Applicant name sangrah maurya & made the payment of rs. 1000/- by cheque no. 007844 dated 23/02/2018 drawn on dena bank to your executive mr. Rajinder. I have given the allotment letter as address proof on same day and copy of photo id on 25/02/2018....
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M
from Noida, Uttar Pradesh
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meter running very fast

Address:Ghaziabad, Uttar Pradesh, 201002

I have tested with 2 burners on and observed that meter is running very fast and i have also got the same checked through igl official who installed the connection and as per them also it is running fast in comparison to other residents. Plz do the needful on priority and change the meter.
Best regards
Rohit sethi
Gayatri 1963
Mahagunpuram ph2
Bp num [protected]...
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Sreoshi Sarkar John
from Gurgaon, Haryana
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incorrect billing

Address:New Delhi, Delhi, 110063

This is to inform that I received a bill in April 2018 for Bp# [protected] for 676.00 for a one month. The reader never visited our place to take the reading and dont know feom where he calculated this amount. Appreciate if someone can look into this problem where users are been fooled by incorrect billing. I am working in a govt profile and can approach PMO directly if no action taken against this. Inform with some positive action....
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Address:New Delhi, Delhi, 110089

We have applied for new connection at our residence in F-14 Blk, Plot No. 3, 2nd FLOOR, Rohini Sector 15 about 120 days back along with payment of Rs. 6000.00 .We were even allotted B.P. No.[protected] and also site survey report was O.K., but inspite of that till date connection not installed. Called up many times to concerned area executives, but in vain....
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A
adarshca
from Delhi, Delhi
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road digging for pipe line but not closed

Dear sir i m resident of 6a/i wea karol bagh new delhi-5 basement. Igl peopel did digging work at corner of my building. After pipeline, remaining mud not lifted since last one month, creating traffic jam, dusty invironment at 6a/1 w e a karol bagh. I request you to kindly do need full at earlist possible. Other road side r also digged. All hole must imme.. Be cosed...
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Diksha1977
from Delhi, Delhi
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no written bill since six months

We r not receiving the bill from igl one day our the gas supply gets cut without any written notice ...it’s been more than 24 hrs and still there is no reply from them and if we call the customer care they don’t pick up the phone ...we went to their office last night, the person there says until we receive an email from the company we can not join the connect and the other guy says u have to pay 3000 fine as the marketing dept has cut...
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prashi2018igl
from Noida, Uttar Pradesh
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installation of new png connection

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Reference bp no. - [protected].
1. I had applied for a new png connection on 09 jan 2018. The cheque was forwarded by the agency at greater noida for clearing on 27 jan 2018 and was debited form my account on 16 feb 2018.

Despite repeated reminders at the local complaint centre at greater noida, and assurances from the concerned engineers, the connection has not been installed till date i. E. 05 apr 2018.

This...
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Address:New Delhi, Delhi, 110064

I don't understand what kind of social responsibility they practice. The day these people came to dig our area, they ended up breaking a few people's pipe lines and a sewage line. When we asked the workers, they said they made things okay by stuffing the sewage line with cloth. That very day, when we filled our djb water, we got sewage mixed in it. We stopped filling water for a day or two, but after that again when we did we got sewage water....
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Bhisham Oberoi
from Sirsa, Haryana
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non connection of png

Sir,
I have applied for the png connection in aug 2017 and submitted cheque of ₹ 1275 along with form. I was apprised that the png connection will be given within 3 months after payment received by the company.

Two more occupants of this building have also applied for the connection. Three times the igl representatives have visited to check the position of kitchens and feasibility of routing pipeline fittings in...
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krishna@7403
from Mumbai, Maharashtra
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installation delayed

Address:New Delhi, Delhi
Website:IGL delayed connection

Hi all

I have applied for igl connection in july 2017, payment has been deducted from my account, bp no. Is already generated [protected], but still no connection has been installed at my site. (H. No 94, 3rd floor block a pocket 4, rohini sector 4, near nagar nigam prathmik bal vidhyalaya

However nearby houses have igl connection.

I have lodged multiple complaint in customer care but i always...
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SANJAYrdg
from Noida, Uttar Pradesh
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new igl connection of bp no.400061826

Address:New Delhi, Delhi, 110060

I am sanjay sharma residents of 39/20 ground floor old rajinder nagar. We have applied new igl connection bp. No.[protected] on dated[protected]. You have assured that within a month or so connection will be start.
Still work is on progress. My pipe lines are not connected properly. As we are leaving in builder floor i am on ground floor. Connection to my kitchen come through come from back line street to roof and then my floor. The...
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