Indraprastha Gas Limited [IGL] Complaints & Reviews

I dr ivy p mall had applied for a png connection at my residence f-241 sarita vihar. On 10 november 2017 an account was created and was allotted bp no: [protected]. Technical feasibility was conveyed on 11 november 2017. After several requests security deposit of rs. 6000/- was collected through cheque no: 278199 of sbi on 28 december by a representative of city associates, who informed that the connection would be provided by end of january...

The gas can be smelt since there seems to be some leakage, this fact has been brought to the knowledge of the gas meter reader on three successive occassions, please, get same qualified person to check the problem on site to rectify it,
I need to emphasize that apart from wasteage of the resourse, l am being made to pay for the uncaring attitude of the igl staff, which to say the least can't be appreciated.
I shall be thankfully...

Fed up with igl services. Worst services i have experienced. Nobody is came tk me to read meter tbe on wht basis you are sending bills. They are making people fool. I need my answer o wht basis you are providing bills when i'm the only person who is living here. N my bill is 1423 of the month. I have paid my previous bill just thought i will ask the person next tym that on wht basis he has provided the bill. Bt nobody came again in this month....

I have applied for a new connection for my flat 527 in raj nagar extn. And even after more than 2 months nothing has been done. After so many reminders and mails no body is responding. Now after so many efforts they are saying you have to visit our head office. I really fail to understand that after giving proof of deduction on 20 dec of money still they have not updated my amount. Pls look into this and do the needful as soon as possiblebr...

For png connection in my residence at c 166, pocket 1, kendriya vihar, sector 82, noida, as provided on the website of igl, i made online payment of rs.6000/- twice on 22.02.2018 through the payment link of igl. One payment was made through netbanking and other through debit card. Both the amounts were debited from from account and igl issued transaction acknowledge receipts stating payment received successfully. The transaction reference...

I applied for new igl gas connection in Rohini Sector-15, Delhi & paid the required amount of 6000/- vide cheque drawn at SBI, Rohini, which was debited from my account on 15th Nov.2017.
Now as on date even after 100 days, no installation have been done in spite of repeated phone calls & SMS to concerned area executives, but in vain as no action has been taken so far....

Hon'd Sir :
1. Through SBI transaction ID (LSBI[protected]IGACXZWEO6) & (LSBI[protected]IGACXZWNK4 ) I made my bill payment TWICE (Rs. 912+912) to my B P No. : [protected] on 17 Feb. 2018.

2. On19 Feb. I also queried about this issue to ur C. Care IGL. They told me that only single time payment of Rs. 912/- is received.

3. Kindly check d issue & refund d excess payment to my SBI bank account no. or adjust...

Dear sir
I received mail from customercare. [protected]@igl.co.in as under
Dear customer,

B p no. : [protected]

Mobile no.: [protected]

Email id. : [protected]@gmail.com

Address.: 137 grd floor block a1 paschim vihar

New delhi 110063

Your service request no [protected] generated for defective meter has been registered and will be resolved within...

On one side everyone is talking about swach bharat abhiyan and on other side you as a reputed company IGL hasn't provided proper washroom facilities to your employees due to which employees are urinating in open, I am also attaching some pictures with this in which you can see the peeragarhi IGL station and how employees are urination in public. I request you to please look into this matter...

Hi

As per admission criteria and our knowledge, admission should be based on eligible criteria on the basis of points and for remaining seats there should be a lucky draw. But in that school, they show that we have done lucky draw but there is no any information received by parents about lucky draw and their child are also eligible for that. Even i am also suffered from that in same school. And they are not meeting with parents...

The resident has to submit that an unauthorized gas pipeline is being installed on the roof of her property. The resident, mrs. Santosh sachdeva, submits that this installation of pipeline is not authorized by her. She feels threatened and insecure due to this unauthorized installation. She feels unsafe by this encroachment on her property. The resident submits that she is old and aged and deems this act as a threat to her life.
br...

We are committee members of mix lane rwa (M block, 80 block and nil-80), malviya nagar. Our lane members had paid the connection amount to igl in august 2017. However, till date connection is not provided in our lane. Please let us know why is it delayed beyond 90 day timelines of igl. Also, by when can we expect the work to be executed.

Regards,
Monitoring and executive committe,
Mix lane rwa (M block, 80 block...

Please refer the bp nos and lead nos.
Bp no : [protected] & lead no : [protected]
Bp no : [protected] & lead no : [protected] for providing to png connections where feasibility already been checked and passed by igl staff but it is not so far provided, the reasons best known to igl as neither their replied to my application for which i asked to inform the circumstances and valid reasons in the matter.
In view of above you're...

I advocate vikas sood residence of b-49/a rajan babu road adarsh nagar delhi-110033 is a no png user. A power gas point has been fitted on the wall of my house from which the connection has been given to the adjacent house. Inspite of several request to shift the gas point no action has been taken till date. Renovation work is being delayed due to the non removal of the gas point. I am already late one month late for the renovation working...

Disconnected on aug. And final bill issued and paid as it is not relevent as gas connection temporarily stopped charged rs. 1634/- without any usage. I have
Contacted several times thru toll free nos. Not proper response.
And submitted the application form with id and cancelled cheque bank details thru online/whatsup and also hard copies courired
Till now no response pls do the needful

Thanks
Srividya...

Dear sir/madam,
I have applied for new connection in october 2017. We have submitted related documents on dated 11-oct-2017 whose reference no. Is bp no.[protected]. It is more than three months, but till no body has come to our residence for new connection.
You are requested to do needful in this matter urgently.
Waiting for your early response.

Regards,

Sector 18, rohini
Delhi-110089...

Dear Sir / Madam,

I would like to inform you the ordeal I've been going through for last 7 (seven) months with respect to relocation of our gas meter in the same house. The first request ([protected]) for relocation of our gas meter was sent to IGL in May 2017.

Originally the gas meter was located in our kitchen which was not very prudent from accessibility (for meter reader), safety and security point of view.br...

Applied for new connection in August 2017, meter installed about 15 october, but gas supply not started till date. On calling to customer care replied that you have asked to put it on hold. No such request has been raised from my side till date. After complaining to customer care and writing mail on 22.11.2017 I receive a mail for regret of incovenience but still till date they have not started the gas supply. Height of carelessness to handle...

Bp no [protected] png connection north west delhi.. Ashok vihar

I am writing this email with lot of frustration and feeling harassed.

I have paid the initial deposit as per below email confirmation from igl and bank statement attached above.

In mar 2017 i have an overpayment reflecting in my bill which was supposed to be adjusted in next bills.

In may 2017 i received a bill with balance...

Your website has big problems. I cannot register as a customer, cannot do insta payment of my bill, cannot log in. Even cannot give feedback, because it insists that capcha is incorrect at the bottom of the feedback form.
It makes me feel that igl is purposely keeping clients away and preventing them from complaining or contacting the company. You refuse to take a new customer registration, and you refuse to take feedback of a complaint....