Indraprastha Gas Limited [IGL] Complaints & Reviews

Dear sir,

62.008 kg cng was purchased @ 49.20/ per kg from authorised cng station igl noida sector-53 on 26.12.2017 for our veh up 16 et 0456 of brahma travels the actual cost of cng was 3050.79/- but it was charged 3060/- the payment was made thru atm card, when the atm card was swiped the slip of payment did not come out from the pos machine and i was told that payment could not be success again the atm was swiped for the...

Hi team,

My bp no is :[protected]. I booked the connection on july 2017 still not the connection haven't been installed. I made plenty of calls to customer care but not got any output from them. I waited almost 8 months for new connection still not any progress on it but as per rules it will maximum take only three months. Kindly do the needful as i require the connection on urgent basis now.

Regards,
Mohit...

Hi,

This is in reference to the disconnection of my gasline bp# [protected]/ ca# [protected]. On jan 4 two people from igl came to disconnect our gasline on account of non bill payment. Firstly they were adamant on disconnection but when we made the online payment there and then they charged rs 500 from us and left. However despite of this, our gasline was disconnected on jan 6 without any prior notice.

My question...

Hi,
This is to bring to notice that i had made the full payment for igl connection more than 4 months back, but it is not installed yet. The guy from igl did visit a month back, but still nothing has happened.

Why is igl just sitting on the full payment done? This is causing lot of problem/issues at my end.

Please look into it asap.
Bp no. - [protected]

Nipun...

Indraprastha gas limited dated 05.01.2018
Igl bhawan
Plot no. 4, community centre, sector 9, r k puram
New delhi – 110022
Subject: unfair trade practice & deficiency of service.
Ref. : bp no. [protected]
Dear sirs,
This is to inform you as follows:
1. I am consumer of png being supplied by you and i am paying you the charges for png consumed through a/c payee cheques as per invoices...

I applied the connection in september 2017 and payment is confirmed by igl on 06th october 2017. But the connection is not installed yet. I am living in pocket 12, kalkaji extension, made many times to customer care for installation but they said as within 90 days, it will be done but today is 89th day but no contact and no person contacted me for installation yet. Very really patethetic repplies from igl. Heir visisin and philosphy is written...

I am charged three visiting charges in the bill invoice number.:[protected] invoice date: 03.01.2018. The total visiting/inspection charges along with taxes is rs.606. I do not know who visited where and inspected what. Nobody visited my house. But if there was some visit made to check the meter or any connection repair why should i be charged for that. Can invoices be raised in such arbitrary and willful manner. I intend to approach the...

I applied for a domestic gas connection in october 2017, bp no.[protected] but installation is not done till date. I have contacted customer care number of times but no action has been taken.

Security deposited has been deposited via cheque #704842 of rs. 6000 was cleared on november 24, 2017 but no action has been taken yet, customer care say that payment is not reflected, i have emailed snapshot of passbook as proof multiple...

Respected reader,
I am writing this complaint to bring my horrible experience to your notice which i had with one of the retailed outlet named: M/S KANVAR & CO located in north delhi, opposite to nanak piao gurudwara: i went to the gas pump station near 12:30 am at the that time i was not carrying any hard cash with me thus I requested the employee at station to take paytm then he said that he wont take paytm i asked why, then he...

I am a customer of igl with png connection. I tried to make online payment. However, neither i could log in nor make any payment. The customer service telephone number kept me on hold for over half an hour and i gave up in disgust. God forbid if there is any serious complain how till the company retie in a timely manner.
I am shocked that

A. I am unable to log in
B. I am unable to make online payment.
C....

Last bill of png received through email on 20.12.2017 from igl to me is zero with invoice no[protected] dated 12.04.2017 whereas bill through igl app is rs 341.65 with contract account no[protected], due date of payment 10.01.2018. Please intimate correct bill as i have paid huge amount due to wrong billing earlier. There is no intimation that extra amount deposited with igl is adjusted....

Dear sir,

We want to avail the facility of igl connection. But as per our earlier request due to some problem your representative said that it is not possible to install igl at our home. Now every neighbour residents have installed the igl.

So we request you to pls depute igl representative so that they may check the possibility of installation at our home too.

Please do the needful at your earliest...

Dear sir,
This has reference to above mentioned subject we have applied to two new connections against b. P no. [protected] and [protected]. All work regarding installation has been completed by m/s amitash gas engineers, new delhi, third party inspection (Tpi) has been completed by m/s amin controllers pvt. Ltd., delhi by dated 30.08.2017. Tpi reports was handed over to mr. Manoj yadav at vaishali cng station sec-9, near judge colony...

Sir/ma'am,

In january 2017 i applied for a domestic gas connection and bp. No[protected] was allotted by igl but installation is not done till date. I have called so many times in customer care but there is no satisfactory reply neither they are taking any action to solve my problem.

They already taken security fees of 6000rs but till now no action has been taken. Being a large and reputed organization such...

My mother name is raj juneja. I submitted aadhar card in bank & it is updated. My subsidy is on hold from last 2 bookings. Bank & gas agencies both are not supporting. They asked subsidy is not in their hands. My mother account is in hdfc bank.
Account no. - [protected]
Ifsc code - hdfc0000680
Aadhar card no.[protected]
Plz update aadhar in npci & release my subsidy...

On 15 december 2017 igl technicians comes in our house for completing installation, they has stole mobile phone.
There names dalbir singh n pawan. Although we have recovered phone when tried rigrously to reach them. But why igl is employed people like this without verification and making there consumers in trouble.
Although we have not filed fir but want action should be taken against this.

Nitesh gupta
[protected]...

Bp no [protected]

Always getting much difference between message amount received on phone and amount dues shown at site after puttring bp number.

Not able to create new login. It always asked for to register emailid. But nowhere it is given how it is to be registered.
The number given 56070 at site is failed for facilitating through sms.
Please let me know the exact amount dues which are yet to be...

I have been alloted govt. Accomodation number 848 laxmi bai nagar and i have applied for new gas connection on 1/12/2017 against bp number [protected]. Ten days have passed and no gas connection is started at my resident so far. I have contacted many call centres through igl's toll free number but no action has been taken and no satisfactory reply has been given. I have complained through email and they have given back the reply saying that...

डिअर सर
मेरे और हमारी सोसाइटी के सभी सम्मानित लोगो के कई अनुरोध के बाद भी हमारी सोसाइटी पंचशील वेलिंगटन में अभी तक कोई भी मीटर इंस्टालेशन का कार्य नहीं हो पा रहा है और...

Bp # [protected].
Png connection was installed in 2016 in my apartment 156, second floor, jasola vihar, new delhi-25. The meter is installed inside my premise and is not accessible from outside.
Since the connection was installed, apartment is under lock & key. Not a single unit has been consumed. I went abroad soon after installation of the connection and returned last month. I am currently living in zakir bagh and not in jasola...