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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Dec 10, 2025
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Indraprastha Gas Limited [IGL] reviews & complaints page 68

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6
6000015009
from Noida, Uttar Pradesh
Dec 26, 2017
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Address: 201310

Last bill of png received through email on 20.12.2017 from igl to me is zero with invoice no[protected] dated 12.04.2017 whereas bill through igl app is rs 341.65 with contract account no[protected], due date of payment 10.01.2018. Please intimate correct bill as i have paid huge amount due to wrong billing earlier. There is no intimation that extra amount deposited with igl is adjusted.
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    S
    Saurabh471
    from Dhanaura, Uttar Pradesh
    Dec 18, 2017
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    Address: Ghaziabad, Uttar Pradesh, 201005

    Dear sir,

    We want to avail the facility of igl connection. But as per our earlier request due to some problem your representative said that it is not possible to install igl at our home. Now every neighbour residents have installed the igl.

    So we request you to pls depute igl representative so that they may check the possibility of installation at our home too.

    Please do the needful at your earliest & oblige.

    Thanx
    Saurabh singh
    [protected]
    [protected]@gmail.com

    Address:
    Ff-2, adharshila apartment ii,
    10/11, sector 3, sahibabad distt ghaziabad
    201005 u. P.
    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
    Dec 18, 2017
    Updated by Saurabh471     Dear sir,

    We want to avail the facility of igl connection. But as per our earlier request to igl, team representative visited but due to neighbour's non-cooperation who lives at 3rd floor, it was not possible to install igl at our home i. E 2nd floor. The matter in detail i. E. There is a shaft at terrace (Above 3rd floor) through which igl pipeline will come according to engineer but our neighbour had denied & refused to do construction on that shaft at terrace. Now every other neighbour residents living other side have installed the igl.

    Sir terrace is a common place & every resident have equal right on that. How they r showing there authority or proprietorship.

    So we request you to pls guide us on the subject matter so that we may install the igl pipeline at our home too.

    Please do the needful at your earliest & oblige.

    Thanx
    Saurabh singh
    [protected]
    [protected]@gmail.com

    Address:
    Ff-2, adharshila apartment ii,
    10/11, sector 3, rajender nagar, sahibabad distt ghaziabad
    201005 u. P.
    View replies
    Hi,

    Despite of several requests IGL is not getting activated in my flat. Concern people are delaying from last 20 days. I have called several people and made request not no resolution provided.

    Kindly help me or provide me contact number of authority who can help me.
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      V
      vijaysharmaits
      from Delhi, Delhi
      Dec 18, 2017
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      bp no. 7100000692 and 710000692, non commissioning of connection

      Address: Ghaziabad, Uttar Pradesh, 201206

      Dear sir,
      This has reference to above mentioned subject we have applied to two new connections against b. P no. [protected] and [protected]. All work regarding installation has been completed by m/s amitash gas engineers, new delhi, third party inspection (Tpi) has been completed by m/s amin controllers pvt. Ltd., delhi by dated 30.08.2017. Tpi reports was handed over to mr. Manoj yadav at vaishali cng station sec-9, near judge colony...
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      P
      Pryag
      from Delhi, Delhi
      Dec 16, 2017
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      Address: New Delhi, Delhi, 110086
      Website: www.iglonline.in

      Sir/ma'am,

      In january 2017 i applied for a domestic gas connection and bp. No[protected] was allotted by igl but installation is not done till date. I have called so many times in customer care but there is no satisfactory reply neither they are taking any action to solve my problem.

      They already taken security fees of 6000rs but till now no action has been taken. Being a large and reputed organization such kind of pathetic consumer services are not suited to igl.

      So it is requested to you that resolve my issue as early as possible.

      Thankyou.
      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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      Our phone no is not updated please update so that we can get message for pending amount and payment received by you on our phone
      bp no [protected]
      mobile no [protected]
      email [protected]@gmail.com
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        S
        soarbh juneja
        from Noida, Uttar Pradesh
        Dec 16, 2017
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        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

        My mother name is raj juneja. I submitted aadhar card in bank & it is updated. My subsidy is on hold from last 2 bookings. Bank & gas agencies both are not supporting. They asked subsidy is not in their hands. My mother account is in hdfc bank.
        Account no. - [protected]
        Ifsc code - hdfc0000680
        Aadhar card no.[protected]
        Plz update aadhar in npci & release my subsidy
        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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          G
          gnitesh82
          from Delhi, Delhi
          Dec 16, 2017
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          Address: New Delhi, Delhi, 110064

          On 15 december 2017 igl technicians comes in our house for completing installation, they has stole mobile phone.
          There names dalbir singh n pawan. Although we have recovered phone when tried rigrously to reach them. But why igl is employed people like this without verification and making there consumers in trouble.
          Although we have not filed fir but want action should be taken against this.

          Nitesh gupta
          [protected]
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            V
            vinod gupta
            from Dhanbad, Jharkhand
            Dec 12, 2017
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            Address: Ghaziabad, Uttar Pradesh, 201014

            Bp no [protected]

            Always getting much difference between message amount received on phone and amount dues shown at site after puttring bp number.

            Not able to create new login. It always asked for to register emailid. But nowhere it is given how it is to be registered.
            The number given 56070 at site is failed for facilitating through sms.
            Please let me know the exact amount dues which are yet to be paid.
            I am facing this problem always.
            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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              B
              basantbbhatt
              from Delhi, Delhi
              Dec 11, 2017
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              Address: New Delhi, Delhi, 110023
              Website: www.iglonline.net

              I have been alloted govt. Accomodation number 848 laxmi bai nagar and i have applied for new gas connection on 1/12/2017 against bp number [protected]. Ten days have passed and no gas connection is started at my resident so far. I have contacted many call centres through igl's toll free number but no action has been taken and no satisfactory reply has been given. I have complained through email and they have given back the reply saying that the issue has been resolved. They have been telling alot of lies but do nothing to resolve the issue. I would go to the higher authorities but no contact of any responsible officer is provided anywhere at all.

              Hoping for a quick action from your side. Please look into the matter and take strict action.
              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                A
                anil1670
                from Mumbai, Maharashtra
                Dec 7, 2017
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                Address: Ghaziabad, Uttar Pradesh, 201016

                डिअर सर
                मेरे और हमारी सोसाइटी के सभी सम्मानित लोगो के कई अनुरोध के बाद भी हमारी सोसाइटी पंचशील वेलिंगटन में अभी तक कोई भी मीटर इंस्टालेशन का कार्य नहीं हो पा रहा है और ना ही आप लोगो की तरफ से कोई उचित उत्तर ही लोगो को मिल रहा है| जिससे पूर्ण रूप से ये साबित हो रहा है की आपकी संस्था के कुछ लोग जो की मीटर इंस्टालेशन का कार्य करवा रहे है या कर रहे है वो किसी व्यक्ति विशेष के दवाब में में कार्य कर रही है ना कि सरकार के अंडर में|
                सर हम ये पत्र आपको आखिरी बार लिख रहे है और साथ ही इस बात कि शिकायत सभी सोसाइटी के लोगो कि तरफ से पेट्रोलियम मिनिस्ट्री को करने जा रहे है.|हम पेट्रोलियम मिनिस्ट्री से ये आग्रह करेंगे कि क्रासिंग रिपब्लिक सोसाइटी के जो स्टाफ igl ने नियुक्त किया है वो सरकार के आधीन कार्य कर रहा है या किसी व्यक्ति विशेष के दवाब में|
                भवदीय
                समस्त पंचशील वेलिंगटन सोसाइटी
                क्रासिंग रिपब्लिक
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                  I
                  Irshadansari
                  from Delhi, Delhi
                  Dec 7, 2017
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                  wrong billing

                  Address: 110025

                  Bp # [protected].
                  Png connection was installed in 2016 in my apartment 156, second floor, jasola vihar, new delhi-25. The meter is installed inside my premise and is not accessible from outside.
                  Since the connection was installed, apartment is under lock & key. Not a single unit has been consumed. I went abroad soon after installation of the connection and returned last month. I am currently living in zakir bagh and not in jasola...
                  +1 photos
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                  M
                  monamanas2017
                  from Delhi, Delhi
                  Dec 1, 2017
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                  Address: 110096
                  Website: www.iglonline.net

                  I prashanta rout bearimg bp n:-[protected] applied for new png gas connection. Payment of rs.6000/- clear in igl account on dated:-30.08.2017, after that igl meter was fitted at my flat on 20th november 2017. After that my repeated request vide request no-[protected] dated:-22.11.2017 no one came to connect gas line with my stove.
                  Therfore i request you to please resolve my issue.
                  Thanking you

                  Prashanta rout
                  Bp no-[protected]
                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                  Despite submission of forms name change has not been done for bp number [protected].. Please expedite
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                    M
                    Meenakshi Shangloo
                    from Delhi, Delhi
                    Nov 30, 2017
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                    Address: New Delhi, Delhi, 110089

                    My bp no. Is [protected]. Documents were collected n a cheque of 1275. The cheque was cleared in the month of nov. But now i have no update any installation. Called customer care no. Of times. Even mailed my bank statement having cheque clearance detail. Pls. Clear my connection status. Otherwise refund my money with interest.
                    Sanjay kaushal
                    B7 plot no. 95 second floor sector 17 rohini delhi
                    Contact no. [protected]
                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                    Behta 2 greter noida.near OMEX mall.igl cng pump per masheen kee kut Marney ke BHANEY RS100/tak ka extra bill Liya jata hai.bill slip secter 4 RK puram dehli ki di jati hai.
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                      A
                      Amish Bhutani
                      from Delhi, Delhi
                      Nov 27, 2017
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                      Address: 110092

                      Respected authority,
                      I am a resident of preet vihar - boock d and house no 117.
                      There is a leakage of the gas in our service line.
                      Had called on the number mentioned on the house meter, but it is altogether of a different department.
                      Took anither number from your website but had to disconnect of 6 minutes of waiting.
                      Please see

                      Dr bhutani
                      [protected]
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                        A
                        Anuj0200
                        from Noida, Uttar Pradesh
                        Nov 24, 2017
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                        Address: New Delhi, Delhi, 110019

                        Hi team

                        I am a senior citizen who applied for a new gas connection on 22nd feb 2017 by submitting a draft (Copy attached). Till now the gas connection has not been installed. I have paid repeated visits to the office and followed up endlessly with the staff but there is is no progress. I am writing to notify the authority for it to take quick action. It is causing tremendous inconvenience to our family.

                        I request a senior officer to please investigate the matter and get our gas connection installed without further delay. Below are the required details.

                        Bp no: [protected]
                        Address: m-15 first floor kalkaji, new delhi-19
                        Draft: amount rs 1, 000 (Copy attached)
                        Copy of passbook: proof of draft payment (Copy attached)

                        Regards
                        Anil arora
                        +2 photos
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                          T
                          T S Mehta
                          from Delhi, Delhi
                          Nov 23, 2017
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                          Address: New Delhi, Delhi, 110095

                          Bp no. [protected]

                          I have not been receiving any bill since my connection installed almost 2 years back.

                          Every time i need to call to for bill to enable me to make the payment.

                          Not able to understand as to why igl neither sending e bill through email nor hard copy by post.

                          I have got myself registered several times for e bill but all in vain. Only igl is sending payment reminder after due date.

                          My email address already submitted is [protected]@rediffmail.com.

                          Please get me registered for e bill.

                          Thanks

                          Neema mehta
                          Mob [protected]
                          Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                            S
                            Swatantra Singh Rawat
                            from Noida, Uttar Pradesh
                            Nov 22, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 20@301
                            Website: IGL

                            I have been charged rs 6000 extra thought last month s bill the office at sector 3 noida confirm it for security deposit requested consumer care department for help they asked for chque details through which the original security was deposited five years ago have obtain the same and furnish to the consumer care department
                            The matter is still not resolved
                            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                            I wish to inform you the following :

                            1. Payment has been made one year ago
                            2. Inspection has been completed
                            3. No action has been taken so far.
                            4.We are still awaiting our connection
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                              I
                              inder1965
                              from Gurgaon, Haryana
                              Nov 21, 2017
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                              incorrect bill

                              Address: 110018

                              My bp no -[protected], inderpal singh, has meter no-2156761, have meter reading 340.000. I already paid for that. Last month bill show 370.000 units & this month bill is for 376.000 units, both are incorrect. Please send someone to check correct meter reading and rectify my bill. Current meter reading is 340.000 units. I have no pending payment.
                              E [protected]@gmail.com...
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                              kritika avasthi
                              from Mirzapur, Uttar Pradesh
                              Nov 21, 2017
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                              Address: New Delhi, Delhi, 110017

                              We are residents of e-1/1, malviya nagar, new delhi, ground floor. Very recently gas pipelines connections have been put recently, while the connection was being laid in the house next to us which is e-1/2, we we're unaware their pipeline has been fixed on the backside of our house wall. Since it's their house connection it should be on their side of the wall. Also we are planning a renovation very soon and the whole building will have to be broken down then their pipelines which have been fixed on our wall will be a problem for us and them too. Kindly send someone from your department to have a look and fix the placement of gas pipeline of e-1/2.

                              Thank you
                              Resident of house no. E-1/1, malviya nagar.
                              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                S
                                sanju129361
                                from Noida, Uttar Pradesh
                                Nov 21, 2017
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                                Address: 110075

                                Dear sir,
                                Ge
                                I've the honored to state that i've requested to close my png connection with igl on 5th september'14 after clearing igl total bill amount at that time. Then, the png connection was closed after some days. The security amount of rs6000 payment details to igl limited are being rs5000 cheque#167353 on 06/05/2011 and rs1000 cheque#167354 on 06/05/2011 respectively.
                                But, i've not received the security amount of rs6000 refund, as it's a government allotted house, even after 3years.
                                I, therefore, request you to please approve to pay my security amount rs6000 plus 10% interest till today.
                                With regards,
                                Samir
                                Mobile# [protected],
                                Old address# b167, lig flat, sector#7, pocket#2,
                                Dwarka, new delhi-110075
                                Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                  P
                                  pooja nagpal
                                  from Delhi, Delhi
                                  Nov 20, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  We did advance payment of rs 6000 for igl connection for kitchen. It took 3 months for the gas pipe installing that also after our repeated reminders. Now after 2 weeks also they have not completed the remaining work of connecting gas chulha to their pipeline. This is so disgusting. The igl staff seems to be irresponsible and unorganised. I now need to disconnect and get my money back.
                                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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