Indraprastha Gas Limited [IGL] Complaints & Reviews

I was allotted the above bp number after security deposit of rs5000 in the year 2012 and the installation was carried out in 2015 and the connection is in regular use since then i have been asked to deposit security a fresh of rs 6000 on visit to the office the dealing excutive stated that the earlier deposit has been refunded to me hence new deposit is required he could not furnish any details of refund he asked me to take matter with customer...

I would like to apprise you that i had request for an igl line on mine residence e-26, ff, rohini-sector-1, avantika and deposited requested amount with documents.in may 2017 they had generated mine bp no. [protected] and asked to wait for a month then after a month they had replied that they are having 90 day tat for installation. But even after 150 days they are not replying satisfactory.

Many times, i talked to the concerned...

I abhay pandey residence of golden palm society sector-168,
Vp. No - [protected]
Its feels very dipressing when we are following your officials to start the connection after a long time after installation.
Mr subodh singh (Pn. No - [protected]), mr. Gulab singh (Ph. No - [protected]) & lokesh (Ph. No - [protected]) from last 15 days he is making us fool daily we are calling him for same and "kal ho jayega". A lot of times...

Lead number allovated by customer care of igl is [protected]. The connection was booked in april 2017. No feasibility check carried out as against mail received confirming same. The installation team needs an engineer to guife them on laying the pipeline in the flat. Numerous requests made but no one has attended till date. Pathetic services.
Vishal
[protected]...

In subhash nagar
New delhi

The workers of igl broke the sewer line of our area and are not ready to repair it.. As it is harmful due to large number of mosquitoes and improper sanitation and is blocking the way to our house's stairs
So we need you to solve this matter as soon as possible as it is creating difficulty for us now..

Please help us out in this..

Thanking you....

Dear sir/madan,

The above 2 complaints registered for fire evaluation in my home during png installation on 6th sept. 2017. One casualty had been reported and in that fire my wife mrs. Meena kumari who burned 25~30% as per doctors prescription. -
Now we have spent about 1, 80, 000/- for hospitalization charges for treatment. On fire our burned in kitchen item wardrobe crockery item door glass/ wincow glass curtain etc....

I am a non png user resident of 4485. B 5/6 vasant kunj. I have requested several times to relocate igl pipeline which is passing through my house, which is under renovation. This is hazardous & threat to the life. My complete renovation work is stopped due to this.
Kindly look into the matter urgently & remove the connection line immediately otherwise igl will be held responsible for any mishap.
J. B. Karamchandani...

Hi,
Bp no. [protected]

My so called igl meter and pipe installation was done on 22nd of july 2017. I had requested the customer care a number of times to start the connection but it got in vain.
They keep making customers fool. We we raise a new complain they simply close without even a call or customer visit.
All igl team is full o[censored]seless fellows that event after payment and installation. They are not...

It has been more than 3 months since our cheque to igl has got cleared for the new connection installation (Bp number [protected]) but yet the installation has not been done.
According to them, the installation should be done within 3 months of clearing of initial security cheque but still it hasn't been done yet.
Some people came to our house multiple times and said that will be getting installation equipment and will be installing...

Sir,
Today i. E. 5/10/2017 a technician named zakir came to my house i. E sf 1 plot no.829 vaishali sec-5, gzb, up, for the connection of the gas pipeline but he asked me rs 500/- as bribe, on refusing he left my house without connecting the pipeline and even used rude language. I even called your area engineer harminder singh but he also did not responded. Kindly take action against such kind of people who are spoiling the prestigious...

Its more than 10 months i have cleared all the formalities of png gas in rk puram in the month of fab, still there is no installation done at my site. No of the tall-free numbers are able to give proper assistance, & rk puram landline number[protected] is never received. My bp number is [protected]. Lead no. [protected].
Hoping from a good feedback
Thanks
Poopla kheterpal...

I have a igl connection in the name of ravinder kumar anand with b. P. No.[protected]. I have been regularly making payment of bill well before due date.in the year 2015, i received bill no.[protected] dt 08/01/2015 which was paid on 24/01/2015 well before the due date (29/01/2015). After that bill no.[protected] dt 10/09/2015 was received which incuded arrears of rs.1988/14 for the bills not sent to me & also not received by me. Immediatelly...

This is strange no one ever contacted but the have sent bill with so much of payment. No metre reading has been taken. I stay at saraswati apartment block s-7, flatno. 107 and the connection is on the name of priyanka narula.
Please assist i have made the payment of the amount mentioned in the invoice. Please settle it advise how can we sort this issue.

Thanks...

Dear concerned,

I pooja sharma residencce of c-37 b/2, j. V. T. S garden, chattarpur exntension, new delhi-110074 have applied for the new conneciton vide ch no. 247071 dated 19/02/2017 amounting to rs. 1000/- under advance connection scheme and the same have been debited from my account in the feb 2017.

Till date i ahve not received any correspondence or further proceedings with regards to the new connection...

I live in b-2/218 secror-6, rohini, delhi-110085. Ph. No. [protected]. We have applied for png gas connection for more than 4 months but connection has not got installed. One month back, igl servicemen came and they dug up hole to install pipe nd they left it without filling it, afterwards they did not turn up. We ourself filled the hole. Since then we hv been waiting for sevicemen to come and installed connection at 3rd floor inspite of how...

Respected igl team
I vinod arora from the company raju vaishnav dhaba trying to make online payment from last 4, 5 days but i am unable to make payment due to the technical issue in the website, becouse of some family reason i am unable to visit the branch to deposit cheque and their is no other option to make payment, today is the last day to make payment.
Kindly help me to solve this issue
My bp number is [protected]...

I have told specifically to the igl surveyor i. E saurabh kumar about the compliant and issues faced by me but the technician visited after 6 days even after repeated follow up with the desk and surveyor has not solved my complete issue. I was not at home and but they have taken the advantage of the situation with my mom who is sr. Citizen and got the complaint form signed from her without resolution of the complete problem. I tried reaching...

Dear sir / madam,
Our bp nos. Are [protected] and [protected] in the name of radha govind samiti. 4 months ago, we have applied for gas pipe line on 20 may 2017 for domestic gas connection to your esteemed organization. The payment has also been cleared. But the connection has not been done yet. After several visits at control room, sector 17, dwarka and called so many times, the surveyor came for the feasibility test on 9th september....

Dear sir/madam,
I have applied for gas pipe line in april 2017. The payment has also been cleared. But the connection has not been done yet. The surveyor who came for the feasibility test said digging will done to lay the pipe line. But it has been more than 5 months no action has been taken yet. My bp no is [protected]. Please look into the case....

Sir,
My bp no. [protected] is allotted by igl but installation is not done till date. I have called so many times in customer care but there is no satisfactory reply. I had shifted in flat no. 1635, f-tower, galaxy north avenue-ii, gaur city-ii, noida extension 8 months ago, so it is very difficult for me to take cylinder from my old residence every month.
So it is requested to you that resolve my issue as early as possible....