Indraprastha Gas Limited [IGL] Complaints & Reviews

Hello My name Is Abhimanyu I am from Laxmi Nagar I have applied gas connection it’s been going one month but still I didn’t received any call from you guys No Call No Message No Mail this is the service you are providing us very bad....

Respected Sir /madam,
I am resident of Mohan Nagar colony, Pilkhuwa.
Few months back road was dug around my house for laying new gas pipeline, but after laying pipeline they contractor left road unrepaired around my house .This is causing problem not only to us but also other residents.The unrepaired road can cause accident in future .Please take action asap.
With regards,
Narendra Kumar Tomer
ph no....

Hi There,
I had applied for new PNG connection on 5th Sept'2022 along with paid connection & security deposits for my home in Munirka DDA Flats, New Delhi.

However, without site survey they blindly gave me upto 90 days timeline for feasibility check site survey for new pipeline intallation, wherein there is already existing active connections are in my building and it just required 5m of pipe installation (between existing...

Respected Sir/ madam,
I am resident of mohan nagar colony Pilkhuwa -245304.Road digging was done in our colony many months back but after laying pipeline repairing part was left undone.Huge cracks and potholes in road can cause accident.
Please do the needful to complete repairing work ASAP.
With regards,
Narendra Kumer Tomer
ph no. [protected]
Geeta Study Circle,
Laxmi nivas, MohanNagar...

Its been more than 5 months my premise has got fixed with the fuel pipeline, meter and everything is fixed till my kitchen. Even after several phone calls, email exchange WhatsApp conversation my connection has not started as yet.

Can someone help me!...

This is to request for damage control to igl pipeline to my flat in c301 new Rajput society Dwarka sector 12 New Delhi, caused by construction workers. Kindly take action as soon as possible....

Supply of PNG to my house is frequently disrupted due to faulty regulator.
This is causing a lot inconvinience.

Please do the needful, whatever is required to restore normalcy.

Ravindra Kumar Jain
[protected]...

No one has visited our house for meter reading one time one guy called Prashant called that our house is locked and send picture for meter reading in Oct last month. Now I m checking online billing amount is 1000 how come we paid last month 700 rs how come suddenly this billing amount adjusted when no one has tacked the meters reading
How the bill calculate in which parameters

Kindly look

Hope looking...

Dear sir
It’s really shame for IGL. As I am requesting all to activate the connection and no one is consisting or taking responsible to activate the connection .
Every one is making excuses for this
I am feeling ashamed of being a customer for igl where there employes are not doing there job seriously
Send several mails and contacted several executives for the activation but no one taking the issue seriousllybr...

Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e. 45.96. But after calculation, it was Rs. 1231 (26.791 X 45.96) with...

I want to raise the complaint against IGL.
Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill - period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount greater than 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e....

I want to raise the complaint against IGL as they are looting customer in the name of security deposit every year if customer bill is above 1500 inr, although i have paid initial security of 6000 inr back in 2011 so ideally on compound bank interest the amount must be now above 12000 inr with them. And the catch is the unit consumption has not increased but the unit price has increased more than doubled(from 26 inr/unit to 55 inr/unit) but...

सर, लास्ट सिक्स मंथ पहले लाइन डाल कर गए थे पर आज तक लाइन चालू नहीं किया और न ही प्रॉपर तरीके से लाइन अपडेट किया है
जो व्यक्ति लाइन डाल कर गए थे उन्होंने काम करने से मना कर...

Dear Sir, REMINDER 5 12.11.2022

Re:- High bill due to leakage outside in BP No [protected]

I have been using your Gas services from last few months and average Rs500/ (approximately) comes which we regularly pay.

But for period 05.7.2022 to 8.09.2022, we received abnormally high amount bill of Rs 3648.71, alerted by high bill, we raised ticket for gas leakage . which was attended your technician...

My BP No. [protected], I disconnected my connection and I received my final bill but they did not adjust my security deposit against my final bill. I raised at least 7 complaints but none got resolved and all kept saying it will be adjusted and the next day the ticket was closed. My current bill is around 5722 and my security deposit is 5500, I want to pay the remaining amount after the adjustment of the security deposit....

Applied for connection 3 Month back and survey and payment also made, Still awaiting for the connection raised the ticked 4 time and it is automatically close after 1 day with the msg resolved Pls escalate the issue and resolved...

Yesterday i received Call from Mobile Number-[protected] -Name Shiva Tyagi, he asked to send me Meter Picture for Making Meter Bill, giving excuse of Lock available at My Home, however we were at Home. They pretend for visiting home and give False reasons and over phone he misbehaved. My Humble request please look in to matter and make a process so that these misbehaving shall not be repeated to other citizens also. If Picture is allowed than...

Dear Sir,
I wish to inform you that IGL PERSON HAS done illegal installation at B-5/88 SECTOR 4, Rohini New Delhi-110085.
Installation is done outside the premises of the residence on the road side.Kindly take action immediately to avoid unpleasantness.
THE photo is as attached
Thanks...

Sir, my name is Kavita Goyal and residing at B-89, Second floor, gulmohar park, new delhi. We had lodged service request (service ticket no. [protected]) for re-connection of gas connection which was disconnected due to kitchen repair work. Before this, we had lodged two service requests but the same were closed without doing the needful.

This time, service request was attended on 28.10.2022 but with extremely poor quality...

IGL has added an incorrect amount of INR 500 in the bill which I have already paid.

This amount was added in the bill without any prior notification or consent. I have called and raised a complaint multiple times. Every time, they say that it would be resolved soon but nothing happens. Disgusting customer service to say the least!

The BP number is [protected] and the complaint number is 32775....