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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Dec 25, 2024

Complaints 1751

Resolved

181

Unresolved

1570

So far, so good. Indraprastha Gas Limited [IGL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indraprastha Gas Limited [IGL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Indraprastha Gas Limited [IGL]

Recently resolved complaints

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Leakage Adjustment in Bill

Gas smell in whole Street

Instalation of igl gas by digging the pit but digged pit is not filled in despite many emails wrote to local controll room as well

Unwanted calls for non-connection payment

Leakage in PNG Pipe and Connection Not established properly

Most useful reviews

Additional Security Deposit Charges in Bill

permanent disconnection of gas

refund of security deposit

PNG Meter running fast

bp number information

Additional Consumption SD Amount - unwanted

Featured stories

Cheated/forgery - Bill increased three times after new meter installed

Bill paid on 30/06/2021, but still unpaid

Indraprastha Gas Limited [IGL] reviews & complaints page 7

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I want to raise a complaint regarding my recent bill in which additional security of rs 500 was charged and also convenience fee of rs 11.80 was charged incorrectly. I always get my bill on email and don't get any hardcopy, still i have been charged this convenience fees. I was told by your rep that additional security is charged bcoz average bill of the year is above limit which doesn't make any sense bcoz the price per unit has been increasing...

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Address: C Block Street No16 & 19 BHAJANPURA DELHI 110053

IGL (Gas Pipeline Com) is destroyin work ethics and damaging properties
1. Untraimed & Unprofessionals are workong
2. No qualified suervisor
3. Breaking already sewage or water pipelines already laid in
4. Damaged open drainage - blocked water is entering into the foundarion of houses & into ground floors
5. Blocked water is home to breed mosquitos to spread malaria, dengue or collera

6....

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Address: Block C Street No16&19 BHAJANPURA DELHI110053

IGL (Gas Pipeline Com) is destroyin work ethics and damaging properties
1. Untraimed & Unprofessionals are workong
2. No qualified suervisor
3. Breaking already sewage or water pipelines already laid in
4. Damaged open drainage - blocked water is entering into the foundarion of houses & into ground floors
5. Blocked water is home to breed mosquitos to spread malaria, dengue or collera

Kindly,...

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Address: A-2/48 Janakpuri

Gas leak detected around stove area....

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The gas pressure in the burner is very poor....

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Address: 8/406 Rajendra Nagar Sector 3 Sahibabad 201005 UP

29.12.2022 ( again suppoly stopped)

Supply stopped. This has occurred at elast 10 time during last 1 month. Suspected faulty regulator issue .

IGL team visited several times and asked to chage regulator- we told them to do whetver possible on whatever charges. But no solution yet.

Coonection details:
BP No[protected]
Ravindra Kumar Jain
8/406 Rajendra Nagar Sector 3 Sahibabad...

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Address: H- 12A08, Fusion Homes, Greater Noida West

I have raised a complaint with IGL and it's been pending with them since six months. My bill was overstated for the month of April-May 2022.

My average bill used to be Rs 800, while for the said month my bill was around Rs 5000.

After my complaint the IGL guy came and discovered that there was gas leakage due to which my bill was high. He fixed the leakage and said that he will submit his findings and my bill...

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Dear Sir/Madam,
This is to bring to your notice that my premises have been assigned with wrong IGL BP number [protected].

I Daljeet Singh Khurana, resident of A3/1609, Purvanchal Royal City, Tower-9, Floor -16, Sector CHI-5, Greater Noida-201306.

Connection with BP number [protected] assigned wrongly to my premises. I am getting harassments from IGL executive, they visit my premises every 2 days and threatening...

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Address: D-361/B street no-13 Laxmi Nagar

Hello My name Is Abhimanyu I am from Laxmi Nagar I have applied gas connection it’s been going one month but still I didn’t received any call from you guys No Call No Message No Mail this is the service you are providing us very bad....

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Respected Sir /madam,
I am resident of Mohan Nagar colony, Pilkhuwa.
Few months back road was dug around my house for laying new gas pipeline, but after laying pipeline they contractor left road unrepaired around my house .This is causing problem not only to us but also other residents.The unrepaired road can cause accident in future .Please take action asap.
With regards,
Narendra Kumar Tomer
ph no....

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Address: A34, DDA Flats, Munirka, New Delhi

Hi There,
I had applied for new PNG connection on 5th Sept'2022 along with paid connection & security deposits for my home in Munirka DDA Flats, New Delhi.

However, without site survey they blindly gave me upto 90 days timeline for feasibility check site survey for new pipeline intallation, wherein there is already existing active connections are in my building and it just required 5m of pipe installation (between existing...

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Address: Geeta Study Circle, Laxmi nivas , MohanNagar colony Pilkhuwa -245304, U.P Hapur

Respected Sir/ madam,
I am resident of mohan nagar colony Pilkhuwa -245304.Road digging was done in our colony many months back but after laying pipeline repairing part was left undone.Huge cracks and potholes in road can cause accident.
Please do the needful to complete repairing work ASAP.
With regards,
Narendra Kumer Tomer
ph no. [protected]
Geeta Study Circle,
Laxmi nivas, MohanNagar...

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Address: Block 2 House 400, 2nd floor Subhash Nagar

Its been more than 5 months my premise has got fixed with the fuel pipeline, meter and everything is fixed till my kitchen. Even after several phone calls, email exchange WhatsApp conversation my connection has not started as yet.

Can someone help me!...

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Address: C block 301 new Rajput society plot 23 Dwarka sector 12 New Delhi

This is to request for damage control to igl pipeline to my flat in c301 new Rajput society Dwarka sector 12 New Delhi, caused by construction workers. Kindly take action as soon as possible....

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Address: 8/406 Rajendra Nagar Sector 3 Sahibabad. 201005

Supply of PNG to my house is frequently disrupted due to faulty regulator.
This is causing a lot inconvinience.

Please do the needful, whatever is required to restore normalcy.

Ravindra Kumar Jain
[protected]...

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No one has visited our house for meter reading one time one guy called Prashant called that our house is locked and send picture for meter reading in Oct last month. Now I m checking online billing amount is 1000 how come we paid last month 700 rs how come suddenly this billing amount adjusted when no one has tacked the meters reading
How the bill calculate in which parameters

Kindly look

Hope looking...

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Address: B 37 vishal enclave rajouri garden

Dear sir
It’s really shame for IGL. As I am requesting all to activate the connection and no one is consisting or taking responsible to activate the connection .
Every one is making excuses for this
I am feeling ashamed of being a customer for igl where there employes are not doing there job seriously
Send several mails and contacted several executives for the activation but no one taking the issue seriousllybr...

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Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e. 45.96. But after calculation, it was Rs. 1231 (26.791 X 45.96) with...

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Website: www.iglonline.net

I want to raise the complaint against IGL.
Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill - period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount greater than 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e....

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I want to raise the complaint against IGL as they are looting customer in the name of security deposit every year if customer bill is above 1500 inr, although i have paid initial security of 6000 inr back in 2011 so ideally on compound bank interest the amount must be now above 12000 inr with them. And the catch is the unit consumption has not increased but the unit price has increased more than doubled(from 26 inr/unit to 55 inr/unit) but...

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