Indraprastha Gas Limited [IGL] Complaints & Reviews

I have registered for new PNG connection at following address

C-23, NFL ESAS Ltd; Plot 2, Sector Pie II, Greater Noida - 201310

My details are
Mobile : [protected]
Email : [protected]@yahoo.com

My BP no for other PNG connection : [protected]

Kindly give me status for your technical inspection or shall I apply afresh?

Vinod Kumar Goyal...

Hello,

I am writing to you in complete distress and agony which i have faced in getting new png connection for my home from igl.

I applied for new connection and i was given a lead no. [protected].
Also the bp number was allocated to me as [protected].

I have submitted all relevant documents on 12-jan-2016 and receiving is attached for your reference.

My cheque drawn on hdfc...

I have applied for the new connection on 30.6.2016 and deposited a demand draft of Rs.1000/- in favaour of Indraprastha Gas Ltd. vide Syndicate Bank demand draft no.469509 dt. 29.6.2016 as required.
The New connection is yet to installed. No one also visited despite a period of 12 days.On requesting their telephone number 46074607 it is not responding.
Vide e-mail of their customer care, they are asking for BP number and Registered...

Dear Sir,

I travell daily b/w meerut to ghaziabad and there is CNG Station Near Murad Nagar,

From Past One Month I am noticing they have made some setting in the filling point due to which meter is showing more bill than the actual insertion of CNG GAs in the Car,

Multiples times i point out the same to the boy standing the filling point and to the manager, they argue with us.

Please...

I am fedup with the service provided by the IGL.I am following from last 6 month and also deposited installation money of Rs.6000 and from the day we try to follow up every week but their officials including CC, Control room always excuse us with new ideas.They sometimes do not pickup the calls and also transfer one call to others.
Some says it is not our department
Some says it is not our area
Some says it is not our...

My business partner no. Is: [protected]
On 25.05.2016, i have paid my bill of igl due on 28.05.2016 using freecharge (Free charge order id is: fcgw[protected], payment date: 25/05/2016) application in my phone. The amount of bill i have to pay is rs 1175.63. By mistake, i have paid rs 1644.26 by entering a wrong amount. (In such cases igl compensate that extra money in next bill). Transaction was successful from freecharge and money...

I have an IGL png connection in Crossongs republik, I received bills till september 2015 but did not receive any bills after that, called them up on customer care so many times, there also the waiting time was always more than 10 min, even after that so many times call gets disconnected as soon as any operator takes up the call. I got a complaint# [protected] for this issue, when I am not receiving any bills without any of my faults, then...

B. P no. [protected]
Address: harsukh apartments sect 7 dwarka flat no. 135

Corruption prevailinf in the offices of igl at dwarka.
At phone no. [protected], no one us ready to tell their name. When asked to solve problem they put phone on hold and laugh. Although this no is listed as emergency no in dwarka igl site.
Even after complete installation no one is coming to activate it for last 9 days.
No...

This is in regard to the above referred bp no. [protected].
We have applied for png connection & paid rs. 6000, against refundable security deposit.
Now, we have shifted, therefore request you to please refund us the security deposit & send the same to
Shri mukesh chand singal
29, nishant kunj, pitampura
Near kohat metro station, delhi-34.
Required documents already submitted, & communication sent...

My name is anil jain, resident at 120, rps, first floor, dda flat, mansarovar park, shahdara- delhi-110 032. I applied for new gas line connection (Png) in june 2015 & paid rs 6000/- cheque & was honored in bank on aug 2015.

My bp [protected] with igl. My problem is that the pine was fitted (Along with meter) but not connect with gas burner, due to copper tube not fixed in that.

I had made several times complaint...

This complaint is in regard to receiving of bill inspite of permanent disconnection of png connection.

My bp no. Is [protected]. I made a request for pd (Permanent disconnection) with device removal via token no. [protected] and my connection was disconnected on 08th jan' 2016. At the time of pd reading of meter was 159 scm but igl send me bill for 240 scm.Also, when i contacted igl, i ahev not received any satisfactory reply...

Dear mam/sir,

1) i ramesh kumar kapoor (Business partner no. [protected]) had received a bill for rs.386.85. Which was due on[protected]. Due to faulty online system of igl, the system was not accepting the payment of actual amount of rs 386.85, but was indicating "make payment of rs 936.85".
Therefore, an excess payment of rs 550 was paid & due to the faulty system of igl, no transaction id was communicated to me.br...

Dear sir,
I have deposited rs. 6000/- for domestic png connection at 114, pocket – d dilshad garden, delhi -110095, on[protected], but after 45 days of depositing money no connection was provided only bp no. [protected] created, i could not wait for more time as my family is with me and i was facing problem in daily kitchen work, so i have applied for lpg connection and it was delivered within three days, after that i have applied...

I called IGL customer care and reported about the gas leak from rubber pipe in our kitchen. The complaint was made around 1 pm. Till 9pm nobody had reverted to me even to provide an idea as to when anybody would come to replace the pipe. I was told by the customer care that within 3 hours somebody will contact and I should pick up my phone. I sat next to my phone and stayed put at home. When no contact was made even after 5 hours I called...

My BP number is [protected]. I made an application for a new piped gas connection in Chitranjan Park over 6 months ago. Since then I have been repeatedly requesting a status update and have been told time and again that the feasibility check is on hold and that my request has been put on priority and that someone will call me, but nothing has happened since. I have tried calling all the complaint redressal authorities mentioned on the IGL...

My BP no [protected] Raman Parasher at 35 B, pkt B DDA Flats West gorakh Park extn Shahdara Delhi110032. I am not leaving in the above connection address since Sept, 2015. House is locked since that period as i have been living in Bangaluru with my son. Since than no consuption of png gas is done due to house locked except one month in which we updated u our consuption 9scm. I have been getting bills of Rs 196/- and Rs 198/- every month instead...

Hi,

We are using the IGL PNG services from more than 6 months. This is to inform you that the iglonline.net site is not working more than three months. We are not even getting the bills by courier and not even through email. Have raised couple of complaints but unfortunately to say this is more like the Government Office where nothing will work.
My B P No. is [protected]. Please note firstly no one picks up the phone...

Dear Sir/ ma'am,

Today I was coming back from Merrut, In the way, I went to "IGL CNG Pump" Address: "NH 58, Asalat Nagar, Uttar Pradesh 201206". In this filling station. I found very poor behavior. They declined to fill CNG while CNG was available at that time. There was no fuel in my car at that time, I had to push my car till 2KM. Very irresponsible behavior. Some other people were telling me that they always behave rudely...

In reference to the subject cited above, , I have complaint on 19.02.2016 in your forum and they visit the home and resolve the problem But they have charged Rs. 150/- as Visit charge by igl employee/technician. So i am very unhappy and also they have charged a new connection Rs. 360/- when Mr. Ranjit (Igl employee) installed the connection but i have submitted DD Rs. 1000/- for govt. accommodation for new connection. So please it is my humble...

I have paid my igl gas bill through their online site on 24th of September 2015 but they are sending me messages regarding the bill stating that my 861.80 ₹ bill payment is still pending.I have contacted then a lot of times but they always make excuses. Please solve this problem as soon as possible...