Indraprastha Gas Limited [IGL] Complaints & Reviews

I am new IGL customer (BP No.[protected]). IGL team has installed new meter in my kitchen such a way that I am not able to open shelf door. The door of shelf always hitting copper pipe & chances of leakage always there. When they guys installed it at the same time we told them but they said we will change it later on. But it's been more than a year. Multiple complaints raised on IGL Twitter and IGL area manager but no action has been taken.br...

Your team in order to provide gas pipeline service to some flats in the building has ruined the road in front of our building for months now. This is the case with multiple roads across the area. I see multiple such complaints against your company across consumer forum boards. Lane in question is in front of C54 Panchsheel vihar Rama apartments, Panchsheel Vihar, Malviya Nagar, Delhi 110017. When your people were laying down the pipeline...

BP No [protected] and [protected]
IGL supplying PNG in Delhi is not paying any interest on Security Deposits of Rs 6000/- for each connection.

On the other hand a similar company BSES supplying electricity in Delhi is regularly paying accrued interest from time to time by adjusting interest amounts in monthly bills

It is unjustiable before Law
Thanks
Capt Jit Singh Retd...

IGL supplying PNG in Delhi is charging Vat @ 5% on physical sales /consumption of PNG gas where as In case of NO consumption of gas, GST @ 18% is being charged on minmum chargeable amounts (less than 4 SCM).
It is unjustifiable before Law
Thanks
Capt JitSingh Retd...

Hi Concerned Team,

I applied for IGL pipeline services 2020 under the below details

BP no.- [protected]
Mobile no.- [protected]
Name- Jagdeshwari Devi
[protected]@gmail.com

Due to changes in plan, we withdrew the process and no meter was installed until then Refund process request on date-10-Nov-2020 which was resolved on 05th Dec 2020. We got the payment as well on...

I have requested for sending my bill through email: . But I am not getting hard copy bill as well as bills through email.
Evry time when I receive reminder, I immediately pay the bill amount with fine. Because of not getting bill at all, I am not able to pay the bill before due date. Please arrange to send the bills through email regularly.
Also, please make necessary corrections in my name as mentioned below:
br...

Sir, I have paid IGL bill rs 2510 on 13 sep, 2022. On 05 Oct, 2022 I have received bill rs 3384, it is too much as per my gas consumption. Further it is informed that no one from IGL come to my house for reading. They rendumly generate the bill approxmetaly and sending to customers. Please look into the matter and resolved my complaint and send me genuine bill please....

I have use very little but my bill rate much higher....

I had contacted with igl company again and they sended a worker named Ashish again and they always say that they will come in few days for connection. It's being 20 days they had done with connection outside but they are not doing connection at home....

Our neighbours EG-6, inderpuri, new delhi, seems to have a leakage problem. When we open our rear door, we find pungent smell coming. Kindly get it checked. We don't have pipeline gas in our house....

Respected Sir,

This is to state that I am the owner of the Flat no. 883, sec 14 pkt 1 Dwarka which is under construction. I found that IGL pipes are blocking the way in construction. Due to safety and security purpose of labour, I request you to get the pipes removed as early as possible, so that labour can proceed the work.

Your early action will be appreciated.

Thanking you,
Yours...

My bill is to high this time its 2094 and we not even using this much of gas so pls do something for it i cant pay too high amount every month so pls check other wise i will remove this service
my CA NO. [protected] you can check my previous statements ass well i have cleared everything but now its to high to afford....

To The Customer Care Incharge
Indraprasth Gas Limited(IGL)

Sub: complaint for fraud
Sir,
I, Ishwardas, resident of 32A Pocket A12 Vaishali Apartments Kalkaji Extension, wanted to tell you that on 2/8/2022, I called at customer care number of Kalkaji [protected] regarding that I am a non consumer and gas pipeline is being removed infront of my house and I want to do modification there, for which A boy named...

Vide invoice no[protected] dt 16.9.22 for Rs.1745.28, including Rs.500/- as Additional Consumption Security Deposit which is totally arbitrary. The additional charges s'd be refunded immediately failing which matter will be dealt at ministry level through RTI/legally....

Hi,
I have a IGL pipeline at home. The BP number is [protected].
I am receiving amount of the bill increased every time when I receive the bill from January 2022, it is getting increased by atleast 300-400 rupees every time. Please request you to look into the matter and let me know why it is happening with my connection....

My bp no is [protected]. I had applied for connection in the month of April. The connection was supposed to be done within 3 months. It’s been 6 months yet there is no sign of connection . This is not accepted from a reputed company like igl. We have made repeated complaints but the problem is resolved without giving solution n ticket is closed automatically....

Hi
This is SU-191, Pitampura, Delhi 110034.
Two days back, 3 people came to our house to change the orange pipe in kitchen, saying they are from IGL and have been instructed to check the orange pipes and change them if necessary. Hence, we let them change our pipe.
However, we are certain that they were fake. Such people have been doing rounds near our block for a few days. But they don't have valid ID and run when asked...

Have been complaining about wrong IGL (BP NO [protected]) gas connection to the customer 4 times since June 2022, and generated a ticket every time we made complaint (we have the tickets record in mail). We were told the BP No is connected to our house, but we have to repeatedly tell them that our house is not connected and requested them to come and see for themselves and provide the pipeline asap.

Request the concern person...

I alongwith my family is residing in B-153 (UG Floor, 1st Floor & 2nd Floor), Ganesh Nagar, Near New Mahavir Nagar, West Delhi-110018 since October-2021 and applied for PNG Connection. Accordingly, PNG Meter was installed on all the above mentioned three floors by IGL in the month of January-2022. BP Nos are : [protected] in the name of Kawaljeet Singh juneja, [protected] in the name of Parminder Singh Juneja and [protected] in the name of Gurdeep...

I m M M Mishra, I stay in Kothi no C 181 Sector 52 Noida, I have PNG conection in ground floor, I applied for new connection in my first and second floor also around 15 days back, immediately required documenst and cancelled cheque was collected, but there is no response as to when will they install the connection..Pls help
My no is [protected]/[protected]...