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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Jul 4, 2024
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Indraprastha Gas Limited [IGL] reviews & complaints page 8

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C
c21205
from Nagla Singh, Uttar Pradesh
Nov 4, 2022
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PNG Gas Meter Reading Person

Address: C2-1205, Livingston, Supertech, Crossing Republik, Ghaziabad, Uttar Pradesh, India.

Yesterday i received Call from Mobile Number-[protected] -Name Shiva Tyagi, he asked to send me Meter Picture for Making Meter Bill, giving excuse of Lock available at My Home, however we were at Home. They pretend for visiting home and give False reasons and over phone he misbehaved. My Humble request please look in to matter and make a process so that these misbehaving shall not be repeated to other citizens also. If Picture is allowed than...
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Address: B-5/88 SECTOR 4 Rohini New Delhi-110085

Dear Sir,
I wish to inform you that IGL PERSON HAS done illegal installation at B-5/88 SECTOR 4, Rohini New Delhi-110085.
Installation is done outside the premises of the residence on the road side.Kindly take action immediately to avoid unpleasantness.
THE photo is as attached
Thanks...
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C
C P Goyal
from New Delhi, Delhi
Oct 30, 2022
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Poor Quality Service by IGL and avoidable loss cause to the consumer

Address: B-89, second floor, Gulmohar Park, New Delhi-110049

Sir, my name is Kavita Goyal and residing at B-89, Second floor, gulmohar park, new delhi. We had lodged service request (service ticket no. [protected]) for re-connection of gas connection which was disconnected due to kitchen repair work. Before this, we had lodged two service requests but the same were closed without doing the needful.

This time, service request was attended on 28.10.2022 but with extremely poor quality...
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R
Ravi0407
Oct 30, 2022
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Incorrect amount charged

IGL has added an incorrect amount of INR 500 in the bill which I have already paid.

This amount was added in the bill without any prior notification or consent. I have called and raised a complaint multiple times. Every time, they say that it would be resolved soon but nothing happens. Disgusting customer service to say the least!

The BP number is [protected] and the complaint number is 32775....
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A
apexkundan
from Delhi, Delhi
Oct 28, 2022
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BP No. 4000092656 Amend and send the correct bill to the mail

Dear Sir/madam,

We would like to inform you that on 30th September 2022, we have mailed you for changes and corrections in your bill, in which we have also given the photo of the meter reading. In response to which you issued us a ticket number [protected] on 01 October 2022 and asked for 10 days time. But our problem remains as it is. Today, even after 28 days have passed, only the ticket number is issued by your executive....
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L
LOVE SETHI
Oct 22, 2022
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Excess billing amount

Address: BE254 hari nagar new delhi 110064

Bill amount is not genuine please check my bill
Bp no.[protected]...
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H
Harish Sarswat
from New Delhi, Delhi
Oct 19, 2022
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Regarding new PNG Connection

Address: M-77, Krishna Vihar, New Delhi-110086

My BP no for IGL PNG connection is [protected]
I am waiting for the connection since 1 year and nobody in IGL cares. Please help.

Name- Prem Shankar
Contact- [protected]...
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S
SRanjana
Oct 18, 2022
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IGL new connection delay

I applied for New IGL connection long time ago. My BP no is [protected]. I have been following for the connection from last 5-6 months but no one has visited my home for connection. I call IGL customer care every week from last 3-4 months to register complain and they promise connection will be done in 4-5 days but connection is still pending.

There is no standard process or escalation matrix to file the complain.
br...
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Address: Pandav Nagar

I am new IGL customer (BP No.[protected]). IGL team has installed new meter and gas pipeline in my kitchen such a way that I am not able to open shelf door. The door of shelf always hitting copper pipe & chances of leakage always there. When they guys installed it at the same time we told them but they said we will change it later on. But it's been more than a year. Multiple complaints raised on IGL Twitter and IGL area manager but no action...
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Address: Pandav Nagar

I am new IGL customer (BP No.[protected]). IGL team has installed new meter in my kitchen such a way that I am not able to open shelf door. The door of shelf always hitting copper pipe & chances of leakage always there. When they guys installed it at the same time we told them but they said we will change it later on. But it's been more than a year. Multiple complaints raised on IGL Twitter and IGL area manager but no action has been taken.br...
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R
raunyroy
from Delhi, Delhi
Oct 12, 2022
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Road damaged during installation

Address: C54 Panchsheel vihar Rama apartment Malviya Nagar Delhi 110017

Your team in order to provide gas pipeline service to some flats in the building has ruined the road in front of our building for months now. This is the case with multiple roads across the area. I see multiple such complaints against your company across consumer forum boards. Lane in question is in front of C54 Panchsheel vihar Rama apartments, Panchsheel Vihar, Malviya Nagar, Delhi 110017. When your people were laying down the pipeline...
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C
Capt Jit Singh Retd
from New Delhi, Delhi
Oct 12, 2022
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Non payment of interest on Security Deposit

Address: New Delhi

BP No [protected] and [protected]
IGL supplying PNG in Delhi is not paying any interest on Security Deposits of Rs 6000/- for each connection.

On the other hand a similar company BSES supplying electricity in Delhi is regularly paying accrued interest from time to time by adjusting interest amounts in monthly bills

It is unjustiable before Law
Thanks
Capt Jit Singh Retd...
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Capt Jit Singh Retd
from New Delhi, Delhi
Oct 12, 2022
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VAT and GST Charges

Address: New Delhi

IGL supplying PNG in Delhi is charging Vat @ 5% on physical sales /consumption of PNG gas where as In case of NO consumption of gas, GST @ 18% is being charged on minmum chargeable amounts (less than 4 SCM).
It is unjustifiable before Law
Thanks
Capt JitSingh Retd...
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L
from Delhi, Delhi
Oct 11, 2022
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Unwanted calls for non-connection payment

Hi Concerned Team,

I applied for IGL pipeline services 2020 under the below details

BP no.- [protected]
Mobile no.- [protected]
Name- Jagdeshwari Devi
[protected]@gmail.com

Due to changes in plan, we withdrew the process and no meter was installed until then Refund process request on date-10-Nov-2020 which was resolved on 05th Dec 2020. We got the payment as well on...
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V
vtchitnis
Oct 8, 2022
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Not getting Bill in email

Address: A 403 Krishan Kunj Plot No 19 Pkt 6 Nasirpur Road Sect. 1A Dwarka New Delhi 110045

I have requested for sending my bill through email: . But I am not getting hard copy bill as well as bills through email.
Evry time when I receive reminder, I immediately pay the bill amount with fine. Because of not getting bill at all, I am not able to pay the bill before due date. Please arrange to send the bills through email regularly.
Also, please make necessary corrections in my name as mentioned below:
br...
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P
psgaur
from New Delhi, Delhi
Oct 5, 2022
Oct 5, 2022
This thread was updated on Oct 5, 2022
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Discrepancies in IGL billing regarding

Address: Delhi

Sir, I have paid IGL bill rs 2510 on 13 sep, 2022. On 05 Oct, 2022 I have received bill rs 3384, it is too much as per my gas consumption. Further it is informed that no one from IGL come to my house for reading. They rendumly generate the bill approxmetaly and sending to customers. Please look into the matter and resolved my complaint and send me genuine bill please....
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R
rajni atwal
Oct 2, 2022
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High bill charge

Address: C 3/31 yamuna vihar

I have use very little but my bill rate much higher....
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K
Kamal Batra
from Delhi, Delhi
Sep 29, 2022
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About leniency of company

I had contacted with igl company again and they sended a worker named Ashish again and they always say that they will come in few days for connection. It's being 20 days they had done with connection outside but they are not doing connection at home....
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M
Mkchhibber
Sep 28, 2022
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Gas leakage in pipeline in lane

Address: My address EG5 inderpuri,new delhi 12

Our neighbours EG-6, inderpuri, new delhi, seems to have a leakage problem. When we open our rear door, we find pungent smell coming. Kindly get it checked. We don't have pipeline gas in our house....
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Respected Sir,

This is to state that I am the owner of the Flat no. 883, sec 14 pkt 1 Dwarka which is under construction. I found that IGL pipes are blocking the way in construction. Due to safety and security purpose of labour, I request you to get the pipes removed as early as possible, so that labour can proceed the work.

Your early action will be appreciated.

Thanking you,
Yours...
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