Indraprastha Gas Limited [IGL] Complaints & Reviews

IGL (Gas Pipeline Com) is destroyin work ethics and damaging properties
1. Untraimed & Unprofessionals are workong
2. No qualified suervisor
3. Breaking already sewage or water pipelines already laid in
4. Damaged open drainage - blocked water is entering into the foundarion of houses & into ground floors
5. Blocked water is home to breed mosquitos to spread malaria, dengue or collera

6. Dont take pipeline gas - they will destroy ur house...street and sewage n water pipes

Kindly, stop such irregularities as they are not meeting government guidelines at all

IGL (Gas Pipeline Com) is destroyin work ethics and damaging properties
1. Untraimed & Unprofessionals are workong
2. No qualified suervisor
3. Breaking already sewage or water pipelines already laid in
4. Damaged open drainage - blocked water is entering into the foundarion of houses & into ground floors
5. Blocked water is home to breed mosquitos to spread malaria, dengue or collera

Kindly, stop such irregularities as they are not meeting government guidelines at all

Gas leak detected around stove area.

The gas pressure in the burner is very poor.

29.12.2022 ( again suppoly stopped)

Supply stopped. This has occurred at elast 10 time during last 1 month. Suspected faulty regulator issue .

IGL team visited several times and asked to chage regulator- we told them to do whetver possible on whatever charges. But no solution yet.

Coonection details:
BP No[protected]
Ravindra Kumar Jain
8/406 Rajendra Nagar Sector 3 Sahibabad 201005 UP

I have raised a complaint with IGL and it's been pending with them since six months. My bill was overstated for the month of April-May 2022.

My average bill used to be Rs 800, while for the said month my bill was around Rs 5000.

After my complaint the IGL guy came and discovered that there was gas leakage due to which my bill was high. He fixed the leakage and said that he will submit his findings and my bill will be adjusted.

After few days one more IGL guy came and he took the readings and said that it will take a month to get the bill adjusted.

Since then nothing has happened and my high bill is being generated every month with a late charges added. There has no adjustment being done yet.

I have made numerous calls to the coustomer service for follow up, however they always keep on saying and nothing happens.

IGL is now coming to disconnect my Gas stating that I have not paid my high generated bill and they have no information about the ticket that is pending with them for six months.

Please help me with this.

Name - Vickey Raina
BP No - [protected]
Service Request No - [protected]
Email - vickey.[protected]@gmail.com

Thanks

Dear Sir/Madam,
This is to bring to your notice that my premises have been assigned with wrong IGL BP number [protected].

I Daljeet Singh Khurana, resident of A3/1609, Purvanchal Royal City, Tower-9, Floor -16, Sector CHI-5, Greater Noida-201306.

Connection with BP number [protected] assigned wrongly to my premises. I am getting harassments from IGL executive, they visit my premises every 2 days and threatening for disconnection. Every time I have to explain them that this BP number doesn't belong to me, it seems they have attached my ID, details with this BP number but this is connected to some other flat which they are not able to trace.

Now IGL has send me the legal notice for disconnection, this is mental harassments and I would like you to resolve this asap.

IGL didn't resolve the issue after several compliant to customer care executive and the executive who visit to log the reading rather they send me the legal notice, this is not acceptable and mental harassment.

I would like to you take the necessary action on this and resolve the issue asap.

Regards,
Daljeet

Hello My name Is Abhimanyu I am from Laxmi Nagar I have applied gas connection it’s been going one month but still I didn’t received any call from you guys No Call No Message No Mail this is the service you are providing us very bad.

Respected Sir /madam,
I am resident of Mohan Nagar colony, Pilkhuwa.
Few months back road was dug around my house for laying new gas pipeline, but after laying pipeline they contractor left road unrepaired around my house .This is causing problem not only to us but also other residents.The unrepaired road can cause accident in future .Please take action asap.
With regards,
Narendra Kumar Tomer
ph no....

Hi There,
I had applied for new PNG connection on 5th Sept'2022 along with paid connection & security deposits for my home in Munirka DDA Flats, New Delhi.

However, without site survey they blindly gave me upto 90 days timeline for feasibility check site survey for new pipeline intallation, wherein there is already existing active connections are in my building and it just required 5m of pipe installation (between existing line and my kitchen).

Since then, no one called or visited for site survey and now the installation team (Mr. Manveer @ [protected]) directly came on 25th Nov'22 (AFTER 81 Days) and completed the new 5-meter pipeline installation within 30 minutes and asked for tip money?

Further, I told them to first complete the installation, so he told that other team will come in 1-2 days to activate the connection (after he submit the installation report) and went away.

However, this guy Manveer didn't submit my installation report in office for next over a week, (because he didn't get tip from me)!!

Now since then I am following with the IPL call centre and waiting for the PNG connection for activation.

THIS IS PATHETIC Service Experience from IGL, as they have lingered this small 1-hour installation job for over 3 MONTHS and I am still waiting for installation team to activate my connection!!!, which has costed me addition Rs. 3000 to refill 3 LPG cylinders in past 100 Days.

Please Escalate the IGL higher authorities to see how slow and money driven installation team they have.

Dissatisfied Customer

Respected Sir/ madam,
I am resident of mohan nagar colony Pilkhuwa -245304.Road digging was done in our colony many months back but after laying pipeline repairing part was left undone.Huge cracks and potholes in road can cause accident.
Please do the needful to complete repairing work ASAP.
With regards,
Narendra Kumer Tomer
ph no. [protected]
Geeta Study Circle,
Laxmi nivas, MohanNagar colony
Pilkhuwa -245304, U.P
Hapur

Its been more than 5 months my premise has got fixed with the fuel pipeline, meter and everything is fixed till my kitchen. Even after several phone calls, email exchange WhatsApp conversation my connection has not started as yet.

Can someone help me!

This is to request for damage control to igl pipeline to my flat in c301 new Rajput society Dwarka sector 12 New Delhi, caused by construction workers. Kindly take action as soon as possible.

Supply of PNG to my house is frequently disrupted due to faulty regulator.
This is causing a lot inconvinience.

Please do the needful, whatever is required to restore normalcy.

Ravindra Kumar Jain
[protected]

No one has visited our house for meter reading one time one guy called Prashant called that our house is locked and send picture for meter reading in Oct last month. Now I m checking online billing amount is 1000 how come we paid last month 700 rs how come suddenly this billing amount adjusted when no one has tacked the meters reading
How the bill calculate in which parameters

Kindly look

Hope looking forward to see you

Mobile NUMEBR for any info [protected]

Dear sir
It’s really shame for IGL. As I am requesting all to activate the connection and no one is consisting or taking responsible to activate the connection .
Every one is making excuses for this
I am feeling ashamed of being a customer for igl where there employes are not doing there job seriously
Send several mails and contacted several executives for the activation but no one taking the issue seriouslly

Thanks
Regards
Kapil vohra
[protected]

Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e. 45.96. But after calculation, it was Rs. 1231 (26.791 X 45.96) with...

I want to raise the complaint against IGL.
Why there is new Additional Consumption SD Amount of Rs. 500 added in my current bill - period 02-Sep-2022 till 04-Nov-2022.
When I called customer care, they told me that it's based on your last one year avg. consumption amount greater than 1250.
They have calculated the same for the last year period 23-Jun-2021 till 01-JUL-2022 with the highest unit price at that time i.e....

I want to raise the complaint against IGL as they are looting customer in the name of security deposit every year if customer bill is above 1500 inr, although i have paid initial security of 6000 inr back in 2011 so ideally on compound bank interest the amount must be now above 12000 inr with them. And the catch is the unit consumption has not increased but the unit price has increased more than doubled(from 26 inr/unit to 55 inr/unit) but they have kept the logic of bill above 1500 which ideally should be increased as price of png has increased more than double. So this way they are looting 500 inr every year. I would request everyone to file complaint against IGL on https://consumerhelpline.gov.in to take some strict action against them. Please all the victim of IGL should complaint on this link and we may unite to do legal action because i know no individual will do case for 500 inr but 500 people can do case for these kind of scam against IGL. my yash.[protected]@gmail.com to connect

सर, लास्ट सिक्स मंथ पहले लाइन डाल कर गए थे पर आज तक लाइन चालू नहीं किया और न ही प्रॉपर तरीके से लाइन अपडेट किया है
जो व्यक्ति लाइन डाल कर गए थे उन्होंने काम करने से मना कर दिया बोल रहे है की पैसा नहीं मिला इस लिए वर्क नहीं होगा