Indraprastha Gas Limited [IGL] Complaints & Reviews

My bp no is [protected]. I had applied for connection in the month of April. The connection was supposed to be done within 3 months. It’s been 6 months yet there is no sign of connection . This is not accepted from a reputed company like igl. We have made repeated complaints but the problem is resolved without giving solution n ticket is closed automatically....

Hi
This is SU-191, Pitampura, Delhi 110034.
Two days back, 3 people came to our house to change the orange pipe in kitchen, saying they are from IGL and have been instructed to check the orange pipes and change them if necessary. Hence, we let them change our pipe.
However, we are certain that they were fake. Such people have been doing rounds near our block for a few days. But they don't have valid ID and run when asked...

Have been complaining about wrong IGL (BP NO [protected]) gas connection to the customer 4 times since June 2022, and generated a ticket every time we made complaint (we have the tickets record in mail). We were told the BP No is connected to our house, but we have to repeatedly tell them that our house is not connected and requested them to come and see for themselves and provide the pipeline asap.

Request the concern person...

I alongwith my family is residing in B-153 (UG Floor, 1st Floor & 2nd Floor), Ganesh Nagar, Near New Mahavir Nagar, West Delhi-110018 since October-2021 and applied for PNG Connection. Accordingly, PNG Meter was installed on all the above mentioned three floors by IGL in the month of January-2022. BP Nos are : [protected] in the name of Kawaljeet Singh juneja, [protected] in the name of Parminder Singh Juneja and [protected] in the name of Gurdeep...

I m M M Mishra, I stay in Kothi no C 181 Sector 52 Noida, I have PNG conection in ground floor, I applied for new connection in my first and second floor also around 15 days back, immediately required documenst and cancelled cheque was collected, but there is no response as to when will they install the connection..Pls help
My no is [protected]/[protected]...

I don't receive any hard copy no message nothing via email
My meter was corrected last month it wasn't in readable condition
How they sent the bill no idea
This time it's 4000 plus 2000 from the last unbilled period
But I believe it's an over-estimation and not based on a true reading

BP number in screenshot below...

I ANIL KUMAR MY B P No.[protected]. My Service Request No [protected], [protected], [protected], [protected]

I have been requesting IGL for a long time to get the gas connection started in my house but I am not getting any hearing.

Even IGL 's staff didn't corporate at all demanding money for changes in pipe line which was installed wrongly by IGL staff.

Please resolve it as soon as possible...

Hi,

My IGL piped gas line NOT working properly. The gas flow is almost zero. Kindly attend to this on priority.

BP No.- [protected]...

I have a IGL connection, but few month ago Meter Reading not propely check like month wise i will pay the bill for month wise but next bill generated is too high amount....

We had fill a form for pipeline connection and in our surroundings all of them get the connection but not in our house. We have talked with customer care they said it take 60 days time but the reason did not told us . So pls do it fast as soon as possible.
BP no is [protected].
Kalawati Devi...

Kindly shift PNG connection from Kitchen to outer wall of premises due to modification in House...

Dear Sir/Madam,

I would like to file a grievance against non issue of domestic gas connection. I am literally frustrated now, since I applied for IGL Gas pipeline connection in October 2021 for my house hold domestic use, IGL did feasibility check & passed then they raised payment order and I made full payment of Rs 7000/- upfront. Within a month they connected pipe & meter in my house however even after constantly follow...

12a-101, IGL guy for reading was pressuring to open door (unless will come after 02 months), kid alone refused to open door and requested to come later. Kindly check as at times kids might come under pressure and open door as may be this guy won’t come and will open door, later face some consequences and blame will be why you open door. Requesting Nimbus to take strict action against such ppl who threaten kids behind their parents....

Hi

I am a non png user, despite of several request to shift igl pipeline fitted in my wall to outside of my house.

Renovation work is been delayed because of not attending the requests.

Kindly look into the matter and remove the connection line immediately....

Dear IGL team, Gas connection pipe has been installed last month at my hone and still Gas supply is not regulised. One technician came and he said still he did not receive the Map from IGL team. Kindly check and do needful ASAP....

I have not been given the connection to my gas stove despite the fact that pipe and meter in my kitchen was installed more than a week ago on 17 August 2022.
The customer service is of no help, gives me service request numbers for every phone call and closing the same as resolved and completed very next day without doing any work!
The local dealer who accepted the request and payment is pathetic, they are only interested in...

BP No. [protected], I had applied for temporary closure of the gas connection to house no. D-72, Sector 30, Noida some time in late June 2022 (No date is displayed in the complaint on IGL app) I received a call on the 1st of July 2022 to inform me that the IGL staff has arrived at D-72, Sector 30, Noida for disconnection, I reached the site and the meter was taken away by the staff and the connection closed. They were confused whether to close...

My BP No [protected] and my mob no is [protected] . I received june 22 bill of Rs 2791 with last date of payment on or before 9 july 22 . As per their instructions, the bill could be paid by cheque in drop box or by cash in the designated banks on or before due date. I dropped the cheque of the due amount on 29 june22 in the drop box at national Mandela Road. IGL claims that they take out the cheques at 4PM daily. they however did not take...

Need to connect the gas stove to the IGL connection....

Dear Indraprastha Gas Limited [IGL],

Our BP Number id: [protected].

Customer Name: Kavita Bhatia.

we haven't received any kind of bill details, we have received only bill amount but option of viewing bill detail on your site is not working properly. Because of this we are unable to find out our bill charges, on what behalf you have charge that bill amount. So kindly, provide us Bill so that we...