Indus Motors Complaints & Reviews

Sir I booked an ecco car from kattappana unit from July last week but still the not delivered my car .now they are not picking up my call and not responding we are so embarrassed and depressed because begining the promised us that they deliver our car within 10 days now it's more than one month is over I'm very sad to inform u about the bad survice
Please contact me at [protected] for further queries

During the booking of car, a corporate NRI offer of Rs. 4000 was promised. But later they're denying the same citing unwanted document mismatches. Purposefully denying the offers and not even ready to solve from customer side.

Yesterday after my service of my car tge gear nob is getting broken and the radiator tubes, nut and bolts vere missing.
When i ask about it they said it was like you given.
And also a bad service.
Many insulation were not perfect.
They not put even a insulation tape on it.

I had purchased KL830030 on 01 Jul 21. The windshield of the car is fading during night journey (also without rain) and the same is not removed by using wiper or to clean with any clothes. The Sam has been informed in five times in Indus sercicing centre, Pathanamthitta. But they didn't find out the actual problems. They just clean the windshiled only. I think this a manufacturing problem. I am using maruti car since 2004, but this type of problem has not been faced till date. Therefore, look into the matter seriously and take remedial action at the earliest.

I will get wagnor body cover 1 year not complete now cover is damage this is not orginal body cover. Very bad Service providing Indus Motors

Contact : [protected]

Dear Team,

I have purchased a pioneer car stereo for my car on October 2020 and same got complaint with in 4 month, Hence I have raised a complaint with Maruti Suzuki partner Indus motors Kayamkulam team were I have purchased the same. My complaint was some times the screen blur like old television and Bluetooth were not working. I have returned the same. They have told cleared it after 4 week which means 1 month.ok I agreeing since this pandemic situation. But after a week same complaint came out along with new complaints ie; Bluetooth not working once call, youtube not playing, dead slow once on the player and connecting with Bluetooth. I don't need this worst player/product and a last hope this mail before I have complaining the same to consumer court.

Gopikrishnan
[protected]
[protected]

I had my car serviced but so far the service is not complete and the parts have to be replaced. The showroom is now open or not. please reply. service date end right now

Hi,

I booked wagon r vxi 1.2 on 29 03 2021, I paid an advance of 30000 rupees. I request a cancellation on 02 04 2021. and i submit an official cancellation on 09 04 2021, i provided my account details and i was expecting online money transfer via NFT or RTGS, After 2 weeks when enquired, they asked me to go to the showroom to collect a check of RS 30, 000.

During this pandemic this is not the recommended way, currently here its lockdown in kerala, Trivandrum. Please refund the amount to my account via RTGS - NFT. Please do the needful

NEXA Showroom Address::

Nexa Technovalley, Maruti Suzuki, SFS Pyramid, Near MGM School, NH 47 Bypass Road, Karimanal, Thampuran Mukku, Near Infosys, Thiruvananthapuram, Kerala 695028

My Account details::
Kabeer. M
Acc No :: [protected]
IFSC Code :: HDFC0000683
Branch :: Technopark, Kazhakootam

I am attaching the booking ids and receipt numbers

INDUS MOTORS
We thankfully acknowledge the Receipt of Rs.3, 000.00 as RTGS against booking ID.NVCHR403109

INDUS MOTORS
We thankfully acknowledge the Receipt of Rs.27, 000.00 as RTGS against booking ID.NVCHR403109

I have a beleno registration no KL23Q2435 . My vechicle got damage . back glass is broken on 06/04/21 . i order the back glass in kayamkulam indus showroom on 07/04/21. your customer service agent named shanavas is spoken with me his mobile number is [protected] he assured that they will solve the problem in 3 days .
after that they dont pick up my call and they did't give me any replay am totally unsatisfied with your service
i hope you will solve my problem assoonas posssible
my phone no is [protected]

ഞാൻ[protected] ന് എന്റെ വാഗനർ പാലക്കാട് വടക്കുമുറി ബ്രാഞ്ചിൽ സർവീസിനു കൊടുത്തു. വളരെ മോശം സർവ്വിസാണ് ചെയ്തിട്ടുള്ളതെന്ന് മനസ്സിലായി. ചിലവുകൾ സംബന്ധിച്ച് എന്നോട് പറഞ്ഞിരുന്നില്ല. സർവ്വിസിൽ ഞാൻ ഒട്ടും തൃപ്തനല്ല.

From,
Sreeja B
W/o Anil Kumar s
Kizhakkaduth Veedu
Palliserical Po
Sasthamcottah - 690521
mob No [protected]
[protected]
e-mail ID - [protected]@gmail.com

Respected Sir,
I purchased a new vehicle (VITARA Brezza VXI M (VBR4BV100) from Indus Motors Sasthamcottah Branch on 27 Nov 2020.
Invoice No TVM2000721 dt 27 Nov 2020 and Veh ID is MA3NYFJ1SLK689511. I also all modification and extra fitting are fitted through your workshop showroom at Kottarakara (Workshop in-charge Mr Jijin). At that time I purchased sports kit Amt paid 32239.93. But all (Side beeding Chrome and side beeding is fitting is not correct and the same complaint has already informed the work shop/showroom. But no any action taken of the case from workshop side. I am presently living at DRDO Hyderabad and vehicle also in Hyderabad. It is also intimated that, at that time vehicle purchase, fiited a music system and paid to RS 26000. My required music system was sony and W/Shop kottarakara was fitted STE MM 6.2" AVH Pioneer company system that rate is RS 18085. Again I complaint and music system was change and fitted new sysytem Sony XAV-AX 5000. It is not acceptable that as a customer the Indus workshop was cheating to me. I have approached to many time of your Kottarakara indus workshop. The photo of the side chorme and sports kit has already been forward to workshop incharge jijin ( The mob no of workshop is [protected] & [protected]). But no response/message has not ben received from your workshop side.
In view of the above you are requested to inquire the same action take action taken the individual. My vehicle spare parts (side beeding sports kit ) replace or courier my office address pl.
The indus Company is a very responsible company and a good company. I appreciate to your company and I also tuch with your company since 2010. My old veh no is KL31B5178 maruti wagoner and the same was exchanged. I trust to your Good office, My complaint early resolved.

An early action requested.

Thanking you Sir,

Booked a brezza vxi AT car on 8 Jan 2021. But car still not delivered

While servicing the vehicle, the service center charged an extra amount of Rs1400 as periodical service charge
Vehicle serviced on 02/01/21
KL67-8730

Call me as soon as possible.. if am hoing to write need one day to write...

Showroom didnot providee me RC and insurance

I have booked an alto Lexi 800 on last January 2020 and i cancelled it due to some reasons and I didn't get refunded the money which paid for booking.
They didn't responding for my call
I never seen a shop with this kind of poor service.

What is the use of registering a complaint?.I have lodged a complaint regarding non delivery of vehicle even after making payment through CSD.The purchase order was handed over on 20 10 2020.So far nobody bothered to atleast acknowledge the complaint.The vehicle is not yet received by me.I understand that the persons at the outlet is not able to solve the delay if any. It is one month past of opening the loan account with the bank and I have to pay the EMI.I AM LEFT WITH NO OTHER WAY BUT APPROACH THE CONSUMER COURT FOR MAKING GOOD THE LOSS.
.

I have given my car for first service KA04MY0106 in indus ranni. Distance between service centre and my home is 4 km and by the time returned it is showing 769. I would like to know why your work shop people cheated me

I have recently purchased Alto800 from your Thevara showroom in ernakulam. I have some complaints regarding that. We made the full payment on 26th sep but the car was given to us only on 10th oct. There was sand on the mats when it was handed over but we noticed that only after reaching home. The car had run 60kms before handing over. Wonder how? Even it's to the RT office and back how come it came to 60kms? Rs.500 was collected from us as fastag amount but only ₹200 is there in my account. I had not checked it earlier and we have not taken the car out of ernakulam as we have not received the RC book .Noticed it only today when I tried to log in by using a link sent by federal bank. The insurance amount as per the amount given by the executive (Anu kuttan) is ₹18424 but in our policy certificate it's ₹17051. Please clarify.

I purchased a celerio from Indus Kottarakara on 10th September 2020
At that time a scratch and win offer up to September 30th was there which I was eligible for.Even the service coordinators told about the same.But we didn’t any notification regarding the scratch and win till now. Kindly take some action for the same.