[Resolved]  Indusind Bank — account - debit freeze

My account number is[protected]Salary account
) and didn't receive my welcome kit it was freezed for debit as the company address wasn't updated on the records.

I visited the branch and got the communication address changed whichis my home address however, i got an email mentioning that my welcome kit can not be delivered as it is freezed for debit.

I went to the branch again today and they said they will send an email for dispatch again.

I need to access my account urgently and i have to go through all this mess even after updating the communication address.

Please resolve it quickly and trust me if it wasn't the salary account i would never have used indusind bank at all.
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Jan 25, 2018
Complaint marked as Resolved 
Provided the tracking I'd for welcome kit dispatch
IndusInd Bank customer support has been notified about the posted complaint.
Jan 25, 2018
Updated by pbhalla250
They are doing nothing
I have updated the communication address and visited the branch twice and still the account is in debit freeze.

I am annoyed and fed up with this bank as I need urgent access to account.
Complaint comments 

Comments

Dear Sir,

I am Having a Salary Account in Indusind Bank Which has been Freeze due to having negative Reason as told by the customer care.I have Visited the Branch for the Unfreezing of the Account they told me that they have Mailed about the Concern and will send a Field Agent for the Verification but nothing is happening till now and i am unable to withdraw my Salary from the Account

Please Resolve my issue

Thanking you
Abhishek Mathur

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