IndusInd Bank Complaints & Reviews

Its a complain about the "talking behavior" of a staff of indusind bank (Hazaribagh, jharkhand) name raj kamal. When i ask him 'sir where are you, m reaching the branch so i want to meet you and talk about the issue, and then he replied 'who are you to ask me, you are my boss, how dare you to ask a banker tht, ' i say him its a way to talk customer... Then he say thank you and cut the call... I request the personnel of customer support of indusind bank to take the neccessary step against him.

Dear sir
the following loan number in your bank show is my name but i will never to apply any type of loan with your bank this below account number show in my cibil please check and resolve if any quairy please call to me any time of my mobile number

pradeep kumar dubey
mob.-[protected]

indusind bank limited - number- [protected]

indusind bank limited - number[protected]

This is N Nagaraju Account holder of Indusind Bank bank account no.[protected], I opened zero balance account in IndusInd Bank Bajarahills branch Hyderabad.My zero balance salary account converted to indusind classic type without concern and deducting my account balance as non maintainance charges every time i deposit from last more than 12 months.Resolve the issue.This is second time reminding you.

Hi team,

Could you please do the needful for one of your agent who came to our office premises (Tata consultancy services, tcs office, alembic business part, baroda) with hdfc credit card & make a deal with associate that he will provide indusind & icici credit card free.

At that time he took all the documents & informed that we will get cards free of costs.

After 30 - 35 days we received sms & mail that we have charged for credit card bill without credit card. And when i personally talk with bhadresh he told me that these money will be refunded to you.

Now every time i received call from your customer care regarding bill payment but now bhadresh is not picking the call & i have still not received credit and & i am charged for the same.

So could you please do the needful asap as on your company's name he will be doing this fraud & in our office they cheated most of the people & most of the people is charged for same.

Please do the needful asap.

Thanks & regards,

Vaishali
Mo - [protected]
O[protected]/7070

Dear
Sir/madam

Good evening!

मैने आपकी इंडसइंड बैंक शाखा- भीनमाल, जिला जालोर से 20.10.2012 को 4 लाख का कार लोन लिया था जो मुझे 16550 की 24 किश्तों तथा 16050 की 6 किश्तों में चुकाना था!
मेरा लोनिंग खाता नम्बर 381c हैं!
मैने मेरा लोन बिना डिफॉल्ट हुए नियमित रूप से किश्त भुगतान द्वारा 20 अप्रेल 2016 तक चुकता कर दिया था!
मुख्य इश्यू यह हैं कि मुझे अब तक noc मिल जानी चाहिये थी लेकिन बैंक के सैंकड़ो चक्कर काटने पर भी एक डेढ़ साल से noc नही मिली!
मुझे मेरा वाहन rj16 ta1771 बोलेरो di turbo बेचना था जो कि noc के अभाव में बेच नही पा रहा हूँ! बेचने के इंतजार में डेढ़ दो साल से वाहन का मॉडल पुराना हो गया, घर पर खड़े वाहन का इंश्योरेंस, टैक्स चुका रहा हूँ! मैने ऐसी कौनसी गलती की जिससे आप मेरी noc रोक कर बैठे हैं क्या आप मुझे आपकी बैंक से लोन लेने का दंड दे रहे हो? जो भी हो उसका कारण स्पष्ट किया जाय साथ ही आज तक मुझे हुए नुकसान की भरपाई की जाय।

इंडसइंड बैंक भीनमाल में noc इंचार्ज एवं वर्तमान मुख्य मैनेजर प्रदीप सिंह द्वारा एक भी संतोषप्रद जबाव नही मिला! ना ही उसके द्वारा कभी फोन अटेंड किया जाता हैं, वो हमारा फोन तक रिसीव नही करते! क्या इनकी ग्राहक को संतुष्ट करने की जिम्मेदारी नही होती? आपकी सेवाओं में ये त्रुटियां बेहद निराशाजनक हैं!
मुझे खेद हैं...
मैने तंग आकर के नेशनल कन्ज्यूमर हेल्पलाइन में शिकायत की है और अब बैंकिंग लोकपाल में शिकायत दर्ज करवाऊंगा!

यदि एक सप्ताह में मुझे noc नही मिली तो कानूनी कार्यवाही के लिये आप स्वयं जिम्मेदार होंगे!

प्रार्थी:-
प्रवीण कुमार s/o ठाकरा राम बिश्नोई
गांव डीगांव पोस्ट कोड़का तहसील रानीवाड़ा जिला जालोर राजस्थान
Mob.[protected]

We initiated a forex wire transfer request online at indusind website. First we paid 5% online to secure the foreign exchange rate. We wanted to give the rest 95% of the funds within 24 hrs but within two hours the 5% money was refunded back to our account. No reason was provided why. Customer support also had no clue.

Then we were told to try again. We tried again. Paid 5% first and then paid the rest 95% via rtgs. Went to the branch and did all the paperwork like aadhar card and pan card.

Now again after 2 hrs the 5% payment went back to our icici account. The customer service has no clue why this is happening but now our 95% of funds are with indusind. We cannot withdraw the funds nor move ahead while they investigate. Its not a small amount of money just hanging in the air like this.

My account number is[protected]Salary account
) and didn't receive my welcome kit it was freezed for debit as the company address wasn't updated on the records.

I visited the branch and got the communication address changed whichis my home address however, i got an email mentioning that my welcome kit can not be delivered as it is freezed for debit.

I went to the branch again today and they said they...

I have purchased Saplander plus Bike from Speedway Hero Aegency.
I have Finance this Bike at indusland bank from 2016 to 2018.
I had completed my all installments.
But Nov. 2016 notebandi time i can not deposit my One installment but i was think that they take next time automatically from my bank account.
But i did not get any information about this installment still jan 2018.
After complete my installments i was go to bank to take my NOC but that day they told me your one installment is pending still and you pay also late charges fine.
MY complaint is that why the bank staff dont not give me any information about this pending installment. It was not my fault. Please clear it.

REGARDS
DHARMU JOSHI

This is N Nagaraju customer of Indusind Bank[protected], I opened zero balance account in IndusInd Bank Bajarahills branch Hyderabad.
My zero balance salary account converted to indusind classic type with my concern and deducted my balance as non maintainance charges every time i deposit from last more than 6 months it happening
please kindly resolve...

Before purchasing the card, i confirmed with customer support thrice... I reapeat thrice that this card can be used in amazon.com. And every customer support confirmed i can use it for any online shopping. Your website promote for online shopping using forex. Even the bank official confirmed me the same while handing over the card.

And now after 2 declined transaction, multiple complain, customer support says "you cannot use the card in amazon.com". So after multiple confirmations & bank promotions, the output is indusind does not support world's largest online e-commerce site. What a fraud company you are.

I am not starting about customer support as that is another 2 page story. But in short, i never experienced such pathetic support from any company.

The first thing i want after i return to india, is the refund of every penny (Inr38233.00) paid for this card. I don't care whether the dollar rate is high or low.

Hi,
I'm praveen kumar s, lo. No. Esl04484h, i had a two wheeler loan and i did complete all emi then after approach to branch for noc. The banker response was once noc reached there branch then they will inform me on my registered mobile number. Unfortunately my registered mobile number had some range issues so i give my alternative contact number to him.
Since 3 months i didn't get any response from induslnd bank so once again visit to the branch. Unfortunately i got a expired noc and they are find out my noc from thousands o[censored]ndelivered noc.. Now bank manager demanding some 400/- rupees more for new noc. I'm having a lot of bad experience with this indusind bank.

Sir,

We would like to bring it to your kind notice that we m/s aqua life care is a authorized service center of eureka forbes ltd.in the month of april 2017, we made a annual service contract of water purifier of indusind bank annapurna road & y. N road branch indore (M. P) against bill no - [protected] & [protected] of rs/- 4860 each. We are sorry to say that despite of repeated reminders to both the branches, till date we have not received our payment. Whenever i visited branch for payment i felt they do not have intention of paying the said bill amount, though we have submitted all required documents like copy of adhar card, pan card and crossed cheque. I have been in the business for quite a long time but i have not seen such a poor and irresponsible attitude from a bank like you. I have got the worst experience of my life with your bank. I request you to please release our bill amount on or before 28th of jan.2018, otherwise matter will go to court of law. You may treat this latter as one month prior notice for legal proceeding. Hope your good self will look into the matter and do the needful at the earliest.

Note - national consumer center complaint no - 5751333 dated - 17.1.2018

Thanks.
With regards.
J k choudhary.
[protected].

Aqualifecare.
116/a, suryadev nagar. Indore
(M. P)

Sir,
We regret to point out that unauthorized ecs debit has been made by your concerned department with the customer of our bank branch with reference no. Sanjeev kumar [protected]indusind bank[protected] amounting rs. 4230.00 on 21/10/2017.
We have taken up the matter with your shimla branch but after making numerous calls and correspondence through mail and letters our issue got unresolved.
Therefore, you are requested to please look in to the matter and ask concerned official to resolve the matter at the earliest.
Thanks n regards
Manager, the hp state co-operative bank ltd.
Branchoffice pragtinagar
District shimla
Hp171202
Mai: sharma75umesh @gmail.com

Team,

As much as i understand your work commitments and the level of follow up that you guys need to put up with in your work. I just dont understand how can your team call a corporate office hr department to enquire about an employee.

As company's hr we are not authorize to give out any personal contacts of our employees and also not responsible for the same. When you extend your services to people, make sure you have enough details about him to get in touch with him yourself. How you do it is entirely your responsibility.

I complaint about your associate mr. Akash kumar from pitampura branch, phone number - [protected], who had the most outrageous telephone skills and had been harassing a female at our hr department who is in no way involved with any dealings with your bank.

Would appreciate a response on action taken against this fellow.
You need to build trust and not a damaging image due to such unprofessional people who defame your brand name.

I am ishan jain i want to tell you that i have done a transaction from syndicate bank of rupees 5000 from your bank debit card but i haven't recieved any cash from atm i have done a complaint on your toll free no. Of your bank i have got a reference no 59045328 and told to wait for 7 days and after 7 days i didn't got any response from it my account no is[protected]

So i want you do it as early as possible

Sir,
I ruchir sharma having account in indusind
Bank indirapram, ghaziabad.on 12.12.2017
I have withdrawl of rs 10000.00 from state bank of india atm near ram ram bank chauraha jankipram lucknow.but due some machinery problem i have not recieve my 10000 rs but after checking the balance i have observed that 10000rs was deducted from my principal amount.I imgetely informed to indusind bank help line no, I told all activities to indusind bank
Manager .But i notice that no one can help me.
Finally I am noticing to u this issue.So sir please look into it.
Ruchir sharma
Mob-[protected]
M-1/01, first floor vinayak
Apartment Vasundhara
Ghaziabad

I had purchased two wheeler on hypothecation basis with indusind bank Gobichettipalayam branch.I have completed my two wheeler installments on december month, still i have not received Noc and original RC book, if i am asking indusind branch office not properly responding they tells the process will takes maximum 10 days or more you will get your documents. but, still i have not received my RC. the staffs says that my RC book in head office, we dont know how much times takes to receive the RC book from head office. very worst banking services provided by the branch . online loan payment option available but the site not working properly and i have deciding the system for loan amount automatically debited from my bank account that option also failure from the bank .

Sir,
I run a small water purifier service center. I had a annual services contract of water purifiers of y. N road & annapurna road indore (M. P) branches. I provided bill no - [protected] & [protected] of rs/- 4650 both on 29/4/17 along with all required documents like adhar card, pan card and a crossed cheque. But i am sorry to say that despite of repeated reminders i have not received my bill amount. Please look into the matter and do the needful.
Aqualifecare.
J k choudhary.
116/a suryadev nagar. Indore
[protected].

This is to inform that we have been a savings bank account holder since 2005. Vide sb a/c no:[protected].
We had fixed deposit of inr 5 lacs in 2013. When this fd came up for renewal in march 2013, branch manager convinced us to take a life insurance policy with your bankassurance partners aviva life insurance
We were educated the benefit of placing fixed deposit with different renewal dates for making renewal payments easier deferred to 4 years ie march 2014, march 2015, march 2016 and march 2017
Our fixed deposits annually have been utilised for annual premium of life insurance policy with aviva life insurance
Savings account has been debited rs.1062/- (Apr - jun 2017), rs.1062/- (July to sept 2017) towards non maintenance of minimum balance
When fixed deposits have been utilised for payment of premium, we fail to understand bank's stand of penalising us for non maintenance of minimum balance
You would as well appreciate that your bank has earned good remuneration from life insurance premium against our life insurance policy
Bank has blocked debit card no [protected] attached to this account without any official communication
We had approached your mulund west branch with a protest towards penalty levied for non maintenance of minimum balance. We also requested branch to down grade our account to normal savings bank account
Since there is locker attached with this savings account they have indicated that they need to contact their superiors for this approval
On 6th jan 2018, we had again approached your mulund branch, and we were assured by executive that they will revert to us by 9th jan 2018. We await official communication to this effect till now

You are requested to kindly look into the matter and instruct bank to stop levying any additional charges towards non maintenance of minimum balance and reverse the above charges at the earliest.

I have taken personal one year and half back for some personal reason. And now i want to close the personal loan. The total remaining amount is approx 2460000 rs and bank is asking for 4 % foreclosure charges i. E. Approx 9840 rs. I am unable to pay this much additional foreclosure charges as penalty. I am a single parent who have responsibility of whole family and unable to pay this much amount as penalty. Please waive off the foreclosure charges it's a humble request to the indus bank.

My loan account number is[protected].