IndusInd Bank Complaints & Reviews

Hi,
I'm praveen kumar s, lo. No. Esl04484h, i had a two wheeler loan and i did complete all emi then after approach to branch for noc. The banker response was once noc reached there branch then they will inform me on my registered mobile number. Unfortunately my registered mobile number had some range issues so i give my alternative contact number to him.
Since 3 months i didn't get any response from induslnd bank so once again visit to the branch. Unfortunately i got a expired noc and they are find out my noc from thousands o[censored]ndelivered noc.. Now bank manager demanding some 400/- rupees more for new noc. I'm having a lot of bad experience with this indusind bank.

Sir,

We would like to bring it to your kind notice that we m/s aqua life care is a authorized service center of eureka forbes ltd.in the month of april 2017, we made a annual service contract of water purifier of indusind bank annapurna road & y. N road branch indore (M. P) against bill no - [protected] & [protected] of rs/- 4860 each. We are sorry to say that despite of repeated reminders to both the branches, till date we have not received our payment. Whenever i visited branch for payment i felt they do not have intention of paying the said bill amount, though we have submitted all required documents like copy of adhar card, pan card and crossed cheque. I have been in the business for quite a long time but i have not seen such a poor and irresponsible attitude from a bank like you. I have got the worst experience of my life with your bank. I request you to please release our bill amount on or before 28th of jan.2018, otherwise matter will go to court of law. You may treat this latter as one month prior notice for legal proceeding. Hope your good self will look into the matter and do the needful at the earliest.

Note - national consumer center complaint no - 5751333 dated - 17.1.2018

Thanks.
With regards.
J k choudhary.
[protected].

Aqualifecare.
116/a, suryadev nagar. Indore
(M. P)

Sir,
We regret to point out that unauthorized ecs debit has been made by your concerned department with the customer of our bank branch with reference no. Sanjeev kumar [protected]indusind bank[protected] amounting rs. 4230.00 on 21/10/2017.
We have taken up the matter with your shimla branch but after making numerous calls and correspondence through mail and letters our issue got unresolved.
Therefore, you are requested to please look in to the matter and ask concerned official to resolve the matter at the earliest.
Thanks n regards
Manager, the hp state co-operative bank ltd.
Branchoffice pragtinagar
District shimla
Hp171202
Mai: sharma75umesh @gmail.com

Team,

As much as i understand your work commitments and the level of follow up that you guys need to put up with in your work. I just dont understand how can your team call a corporate office hr department to enquire about an employee.

As company's hr we are not authorize to give out any personal contacts of our employees and also not responsible for the same. When you extend your services to people, make sure you have enough details about him to get in touch with him yourself. How you do it is entirely your responsibility.

I complaint about your associate mr. Akash kumar from pitampura branch, phone number - [protected], who had the most outrageous telephone skills and had been harassing a female at our hr department who is in no way involved with any dealings with your bank.

Would appreciate a response on action taken against this fellow.
You need to build trust and not a damaging image due to such unprofessional people who defame your brand name.

I am ishan jain i want to tell you that i have done a transaction from syndicate bank of rupees 5000 from your bank debit card but i haven't recieved any cash from atm i have done a complaint on your toll free no. Of your bank i have got a reference no 59045328 and told to wait for 7 days and after 7 days i didn't got any response from it my account no is[protected]

So i want you do it as early as possible

Sir,
I ruchir sharma having account in indusind
Bank indirapram, ghaziabad.on 12.12.2017
I have withdrawl of rs 10000.00 from state bank of india atm near ram ram bank chauraha jankipram lucknow.but due some machinery problem i have not recieve my 10000 rs but after checking the balance i have observed that 10000rs was deducted from my principal amount.I imgetely informed to indusind bank help line no, I told all activities to indusind bank
Manager .But i notice that no one can help me.
Finally I am noticing to u this issue.So sir please look into it.
Ruchir sharma
Mob-[protected]
M-1/01, first floor vinayak
Apartment Vasundhara
Ghaziabad

I had purchased two wheeler on hypothecation basis with indusind bank Gobichettipalayam branch.I have completed my two wheeler installments on december month, still i have not received Noc and original RC book, if i am asking indusind branch office not properly responding they tells the process will takes maximum 10 days or more you will get your documents. but, still i have not received my RC. the staffs says that my RC book in head office, we dont know how much times takes to receive the RC book from head office. very worst banking services provided by the branch . online loan payment option available but the site not working properly and i have deciding the system for loan amount automatically debited from my bank account that option also failure from the bank .

Sir,
I run a small water purifier service center. I had a annual services contract of water purifiers of y. N road & annapurna road indore (M. P) branches. I provided bill no - [protected] & [protected] of rs/- 4650 both on 29/4/17 along with all required documents like adhar card, pan card and a crossed cheque. But i am sorry to say that despite of repeated reminders i have not received my bill amount. Please look into the matter and do the needful.
Aqualifecare.
J k choudhary.
116/a suryadev nagar. Indore
[protected].

This is to inform that we have been a savings bank account holder since 2005. Vide sb a/c no:[protected].
We had fixed deposit of inr 5 lacs in 2013. When this fd came up for renewal in march 2013, branch manager convinced us to take a life insurance policy with your bankassurance partners aviva life insurance
We were educated the benefit of placing fixed deposit with different renewal dates for making renewal payments easier deferred to 4 years ie march 2014, march 2015, march 2016 and march 2017
Our fixed deposits annually have been utilised for annual premium of life insurance policy with aviva life insurance
Savings account has been debited rs.1062/- (Apr - jun 2017), rs.1062/- (July to sept 2017) towards non maintenance of minimum balance
When fixed deposits have been utilised for payment of premium, we fail to understand bank's stand of penalising us for non maintenance of minimum balance
You would as well appreciate that your bank has earned good remuneration from life insurance premium against our life insurance policy
Bank has blocked debit card no [protected] attached to this account without any official communication
We had approached your mulund west branch with a protest towards penalty levied for non maintenance of minimum balance. We also requested branch to down grade our account to normal savings bank account
Since there is locker attached with this savings account they have indicated that they need to contact their superiors for this approval
On 6th jan 2018, we had again approached your mulund branch, and we were assured by executive that they will revert to us by 9th jan 2018. We await official communication to this effect till now

You are requested to kindly look into the matter and instruct bank to stop levying any additional charges towards non maintenance of minimum balance and reverse the above charges at the earliest.

I have taken personal one year and half back for some personal reason. And now i want to close the personal loan. The total remaining amount is approx 2460000 rs and bank is asking for 4 % foreclosure charges i. E. Approx 9840 rs. I am unable to pay this much additional foreclosure charges as penalty. I am a single parent who have responsibility of whole family and unable to pay this much amount as penalty. Please waive off the foreclosure charges it's a humble request to the indus bank.

My loan account number is[protected].

Hello team,

My card outstanding was around 33k on march, 2017. I had already partly paid approx 30k since april, 2017. I had raised request several time earlier to waive my charges. But you guys mentioned frequently, that will be possible after minimum payment. You guys are asking me to pay 42000 inr. This is quite ridiculous. Try to stop calling for payment and settle my card as quickly as possible rather than imposing charges...

Dear sir
I m dilip trivadiya, please send me closure letter for personal loan number[protected]
My mobile number is [protected]
As per your customer service care office ' i m self employed person so i can fully repayment my personal loan after 6 emi
And i want to my closure letter for personal loan number[protected] because my home loan is on hold for this personal loan so i want to repayment of my this personal loan as early as possible and i agree to additional charge for closure personal loan.
Regards
Dilip trevadiya

Indusind bank representative called me and persuaded me to avail their credit card for free! And said they are offering me the card for 1 percent intrest. But to my surprise on my first bill i noticed they are charging me 3.5% intrest per month.!!!
To worsen this they will not convert nay emi option saying they have to receive email request from the seller!!! May it be amazon, and any one. Above it they will charge you rs 500, 1000 all kinds of charges.
Please be away from these guys. They will make your life he'll

I am availing credit card facility of indusind bank. I availed the card in pune and then for maternity purpose i came to my hometown siliguri (West bengal). The card got misplaced and i called up customer care on 29th december 2017 to block the card and change the address for reissuance of new card and deliver it to me in siliguri as i required it for my medical exigency. The customer care informed me that the card cannot be delivered it to the said address and it does not fall under serviceable area of indusind bank. I fail to understand that when branch of indusind bank is present in siliguri then how can this place fall under non serviceable area..?? Why the same information was not shared with me while issuing card..?? Siliguri is trade hub of west bengal and is trade route to sikkim nepal bhutan bihar assam.. Because of this i am being put in a fix situation.. If your representative had given me prior information then i would have acted accordingly..
Pathetic excuse and illogical service.. I am really disappointed with the service of indusind bank..

I have taken car loan in the month of aug 17, ecs amount is 13775, but last month indusind bank deducted 118 rs extra from my union bank account in 2 transaction on 21 dec 17. Why you are wasting my time to complain n all.

Kindly refund it in same account...

Thanks,
Dinesh jaiswal
Vehicle no. Mh05 dh 3285
Mo. [protected]

Sir/madam i a. Ravi kanth holding a credit card no [protected]. On dated 04.01.18 when i paying 11000/-rs of my out standing amount through indusind app by using my sbi account no [protected] via net banking but the amount 11000 rs debited from my account the amour is not transferred in my credit card which was due please kindly check the tranction and refund my amount thanking you sir

Dear team,
Kindly reverse all my charges regarding of non maintenance and also cash deposited in saving a/c for which i can not deposited money in my saving a/c and also personal loan which is availed by indus only for 1 lac whom which my ecs is going bouncing again and again last 4 months for which my cibil is affecting, the guys which has given my personal loan told there is no foreclosure cha rg esin this after paying many months...

Dear team,
I am complaining about my credit card charges reversal as in my credit card there are so many of financial charges levied due to some medical issue i am not able to deposit my due payment and i am using this card approx 3 years but never before i request for charges reversal so this time i request kindly reverse my financial charges for this financial year (Aprial 2017 onwards) only whatever the amount. So request toyou kindly takeup this on high priority basis so that i can go for smooth banking with indusind bank. Details for the same for my credit card is given below.

Card holder name-arihant jain
Card no-[protected]

Regards
Arihant jain
[protected]

Hi team,

I am an indusind bank credit card holder and also took a personal loan from indusind bank on the month of may 2017. Due to some serious financial issue i am not able to make payment for the credit card and also for the personal loan. I am getting couple of calls from the bank for the payment. They have provided me your email ids and told me to drop a mail and explain in details about the concern.

On the month of may 2017 i reached out to so* (Indusind bank employee) for personal loan and told him about my requirement of rs 7 to 8 lakhs for house renovation and asked him about my eligibility. After providing all the details, he called me back and told me that i am eligible for rs 7 lakhs. He will dispatch rs 7 lakhs in two installment. On first installment he will give me rs 5 lakhs and after 6 months he will give me rest rs 2 lakhs and the interest rate they will be charging is 12.99% with processing fee of 0.5%. When the amount got credit on my account, its only rs 2.44 lakhs. I immediately gave a call to so* and told him that as per our discussion till today morning, i will be getting a loan of rs 5 lakhs on first installment and the interest rate and processing fee you charged is also very high. He replied me "due to bachelor accommodation we are unable to dispatch rs 5 lakhs on next moth after paying your first emi just give me a call, we will process for another rs 3 lakhs with interest rate of 11.49%. As per the discussion and commitment made over phone by so*, i have started my house renovation process. I have paid rs 1.2 lakhs to the labor to start the work, purchased raw material for rs 4.5 lakhs (Paid 1.5 lakhs and told them that another rs 3 lakhs i will pay on next month). After paying my first emi i gave a call to so* and a* and dropped couple of mails to a*, manager of so*. Neither they have picked up my call nor they replied to my email. After few days without finding any solution i have raised a complaint to the customer care. On next day of the complaint so* called me and told me that he will process my loan after 40-45 days, just to give him little time. Due to some policy he can't dispatch my loan now and also told if i get a call from mumbai then just to say them that i have discussed with so*, and i am satisfy with the resolution. After 45 days i gave couple of calls to him but he didn't picked up my call. Again i raised a complaint to the customer care and on next day he called me and told me he will process my loan on the month of october. On november i gave a call to so*, he referred me to some one else. After checking my eligibility that guy told me that i am not eligible for the loan because i have swiped my another credit card for making a payment of rs 2.5 lakhs.

Currently my financial condition is very bad. Before starting the renovation work my parents were getting around rs 10, 000 as house rent now work has been stopped due to financial crisis. Entire burden came on my shoulder. I am the only incomer for my entire family. Instead i have to transfer them rs 10, 000 from my salary. Below are my income and expenditure in details -
Income-
In hand salary - 34k

Expenditure -
Father's medicine - 4.5k (Life threatening medicine)
Mother's medicine - 1k
Transfer money to my parents - rs 10k (For rent, food, electricity, water bill)
My expenditure - rs 11k (Rent, food, electricity, internet bill, water bill, traveling expenses)
Niece school & tuition fee - 2k
City bank emi - 8.5k
Indusind bank emi - 11k

My expenditure is much higher than my income and the only reason is one false commitment made by so* and a*. Before the month of may i don't even had any loan and my expenditure was very less but just after 6 month of false commitment my life has ruined. Everyone is asking for money. Now i going through depression. Everyday i am spending my sleepless night. Please try to understand my situation and provide me a solution to overcome it. I wanted to settle all of this and wanted to sleep peacefully. I wanted to come out from depression.

Regards,
Pankaj das
Ph. [protected]
Loan a/c no.- 701000*

I purchased a tvs star dlx () and taken finance from ashok leyland finance since i have payed all the dues. I did not collect my clearance certificate. Now i want to sell my vehicle but the buyer is asking for the clearance certificate so with out it i will not be able to sell my bike so please send me a copy of the clearance certificate. It will be highly appreciable if you kindly do something so that i will be able to get the clearance. Plz do the needful. I am giving the details information of my vehicle.
Model no: tvs star dlx. Chassis no: md625hf5151f35394
Engine no: of5f51154638
Manf. Year : 2005
Address: achintya mandal
Arabinda nagar, p. O.+p. S. Sonar pur, kolkata-700150.