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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 10

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L
LaxmiJ
Aug 28, 2022
Resolved
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Resolved

Respected sir,
I J.laxmi applied for car loan in IndusInd Bank, As I got 3, 50, 000 credited in my bank account.But in my loan account it's showing 3, 60, 000.I have explained this matter to IndusInd Bank via e-mail.But I didn't get any response from Bank. And also I'm unable to pay my emi's through my bank account, as their executive not updated my mach form. So you are requested to solve my problem as early as possible.

My loan account details are,
Loan account number: ATI00849C
Name: JANAPAREDDY LAXMI
BANK: INDUSIND.

Please do the needful.

Regards,
J.Laxmi,
Mob: [protected].
Gajuwaka, Visakhapatnam.
Oct 28, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2022
IndusInd Bank Customer Care's response
Dear Customer,
We would like to inform you that amount financed for the loan ATIXXXX9C is Rs 360000 lakhs only. To be paid along with interest of Rs108720/- and total outstanding amount is Rs 468720. Hence, loan can be completed with 47 EMI of Rs 9973/- per month.
Further, we understand ACH mandate has been given from co-borrower bank account. However, the cancelled cheque submitted does not mentioned with the name of primary account holder. Hence, to register NACH we require a copy of the co-borrowers bank statement where mentioned their name.

We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

Regards,
IndusInd Bank Team
Sep 04, 2022
Updated by LaxmiJ
Please arrange your executive to collect necessary documents from me, As l'm unable to pay my emi's through my bank account or any UPI accounts like phone pe...so please arrange an executive.

Regards,
J.Laxmi
Sep 10, 2022
Updated by LaxmiJ
I didn't get clarification from your end about my problem, my bank account credited with 3, 50, 000(loan amount). How can you charge 3, 60, 000 from me.
Verified Support
Sep 13, 2022
IndusInd Bank Customer Care's response
We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
Verified Support
Sep 19, 2022
IndusInd Bank Customer Care's response
We wish to inform that this is a refinance deal and hence against a loan amount of Rs. 3, 60, 000 lakhs only the initial documentation charges, loan processing charges, TATA AIG insurance premium totalling to Rs.10, 000/-, have all been deducted and the balance has of Rs. 3, 50, 000 lakhs has been credited to your account.

These charges have been in detail shared in the welcome letter sent to you.

We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

Regards,

IndusInd Bank Team
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    B
    belal7860
    from Kolkata, West Bengal
    Aug 25, 2022
    Resolved
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    Hi,

    I had opened a 3 in 1 account with Indusind Bank last week to avail benefits of my trading account with Upstox.
    However, it is told to me today that this facility is no longer there as Indusind is no longer opening new 3 in 1 accounts. But, Indusind website still accepts new account requests and entertaining them. Direct link below-
    https://www.indusind.com/in/en/personal/accounts/saving-account/IndusStox.html

    This is complete misseling a product which the bank does not offer to consumers.

    I have now been trapped with a account which is not o[censored]se for me. I am guessing that I will also be charged for the debit card they issued and any account closure fees.
    All my time and money is wasted. Please assist and take action.
    Sep 27, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 26, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused to your banking experience. Request you to write us at [protected]@indusind.com for us to assist you further.

    Regards,
    Team IndusInd Bank
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      Navakanth kurma
      from Vijayawada, Andhra Pradesh
      Aug 23, 2022
      Resolved
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      Address: Vijayawada

      Sandhya Sri from Vijayawada, Andhra Pradesh
      Ayg 23, 2022
      Car loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service... Gudivada car loans division could not respond properly... Today very urgent loan clear certificate pl. Directions to Gudivada (Ap) division immediately my car loan clearance certificate... Hence ones again i request you to kindly issue immediately my car noc
      My name.. Sandhya Sri
      Sep 24, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 24, 2022
      IndusInd Bank Customer Care's response
      We regret the inconvenience caused. Request you to share us your contact details along with loan number or write to us at [protected]@indusind.com
      Hi sir my name is Satyendra budania my loan account no is ZCFDLNRNV00548C
      Sir I have cleared my loan but I haven't got any update about NOC yet I asked your Vaishali Nagar jaipur branch& state head karampal Singh also they are telling that it will take at least 1 month and talking very rudely Sir i sell my car then why i will wait till 1 month for NOC I have made my complete payment on 7 august 2022 so why should I wait for a month I am not satisfied with your service Sir I want to request you to speak to your Vaishali Nagar branch and Issue my NOC as soon as possible
      My contact no is [protected]
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        A
        Asim Vishwakarma
        Aug 19, 2022
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        Address: Chhindwara, MP

        My name is Dharam das Vishwakarma, I have been charged Rs.1399 for past 8years since 2015 in the name of CPP without my consent or knowledge. Have also raised complaint in Indusind bank customer care and at my home branch of Indusind bank but no appropriate action has been taken. I have just received 699 as a refund in the name of CPP reversal but the amount of rs. 11129 has been deducted so far from year 2015. I want to register a complaint in consumer forum for this issue.
        Sep 28, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 20, 2022
        IndusInd Bank Customer Care's response
        Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please write to us at [protected]@indusind.com to enable us to assist you.
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          M veera venkata Satish
          Aug 18, 2022
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          Address: Hyderabad

          I took Bike loan from IndusInd Bank, My loan EMIs completed 2 years ago, during Covid time they said to visit bank I put all efforts and visited Bank and able to connect the executive after a long waiting time in the Queue. But the Bank Executive said we have nto received the NOC, wait for some more time post that no one called me, I wonder when they are deducting amount from the Bank for the EMI's online why Bank never sends the NOC over mail?

          When I enquired about the NOC, they said its already issued, apply for duplicate one by paying 500Rs. is this the way Bank institutions working. Please help me out to get my NOC.
          Oct 1, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 20, 2022
          IndusInd Bank Customer Care's response
          We are extremely sorry Sir! We will get this resolved for you. Please share us your registered contact details along with loan details. We wish you a great day!
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            R
            Rinal verma
            from Gurugram, Haryana
            Aug 17, 2022
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            Hi All,
            I am not able to withdraw the PF balance because of exist date has not been added in my PF. I was an employee of indusind bank from 11 jan 2021 to 31 March 2021, due to family emergency i had to quit the jod immediately but HR forgot to add my exist date in PF that's why i am facing difficulties to withdraw my PF balance.
            Kindly Help and do the needful
            Details are mentioned below
            Name- Richa Verma
            UAN[protected]
            Email - [protected]@gmail.com, richa.[protected]@indusind.com
            Kindly check and let me know if anything else is required.

            Thanks
            Richa verma
            IndusInd Bank customer support has been notified about the posted complaint.
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              S
              sauravjndl
              from jaipur, Rajasthan
              Aug 17, 2022
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              Address: c scheme branch jaipur rajasthan

              Indusind bank Lien on my bank account
              i have up to 2 month still not resolved
              i have two fd in indusind bank
              each fd with one lakh rs
              name - sonu jindal

              mo. no. [protected]
              Aug 17, 2022
              Complaint marked as Resolved 
              company staff said we trying to resolve but i have 2 month i need urgent
              IndusInd Bank customer support has been notified about the posted complaint.
              We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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                K
                Kashif_00
                from Bhopal, Madhya Pradesh
                Aug 16, 2022
                Resolved
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                Address: Bhopal, Madhya Pradesh

                Dear sir/madam,

                I have clear all due for my Honda Activa but I did not receive my no objection certificate.

                Please let me know how I can get it?

                Looking forward to hear from you.
                Sep 30, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2022
                IndusInd Bank Customer Care's response
                We regret the inconvenience caused. Request you to share us your contact details along with the Loan Account Number/ Vehicle Registration Number or write to us at [protected]@indusind.com
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                  Bunnyhops13
                  Aug 10, 2022
                  Resolved
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                  Resolved

                  Hi. This is regarding the loan applied on mobile number: [protected]. I have payed my dues and cleared everything but still did not receive my NOC. Please help on how to get the same.
                  Sep 12, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 11, 2022
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We request you to please write to us at [protected]@indusind along with below details to enable us to assist you further.

                  1. Loan Account Number
                  2. Vehicle Registration Number
                  3. Engine Number
                  4. Chassis Number
                  5. Email –ID

                  Regards,
                  Team IndusInd Bank
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                    T
                    talsu
                    Aug 9, 2022
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                    Resolved

                    Address: House No 124 EAST PORTION RAGHURAM LAYOUT Ramachandra pura, Jalahalli
                    Website: [email protected]

                    Pls I need to cancel my credit card and i have mailed the concern auth of the credit card department but still they havent closed and given any acknowledgement
                    Sep 11, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 10, 2022
                    IndusInd Bank Customer Care's response
                    Thank you for highlighting your concern.We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                      Myfriendbiswa
                      Aug 6, 2022
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                      Address: Raghunathpur, Thanual, Dharmasala, Jajapur, Odisha, 755024

                      Dear Sir/Madam,

                      I am a live employee of your organisation. I have been working as Marketing Officer at Odisha from last 4 years. Still members ID is not reflecting in my passbook[protected]. I have also checked my pay slip where UAN is mentioned wrongly. That seems my contribution is getting paid to another employee.

                      I have been sending mail on daily basis to my HR, but no response found from them.

                      Employee Name- BISWAJIT PARIDA
                      Employee Number - IMFSR41854
                      Date of Joining - 03/12/2018

                      Kindly check the details and do the needful...
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        R
                        Raju9154
                        from Hyderabad, Telangana
                        Aug 4, 2022
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                        Address: old bowenpally

                        On JULY-10-2022 some transaction was done in my credit and all transaction done without OTP to mobile and email also.i don't receive alert massage also.
                        Total amount is 28000 and 14 transaction done in card on same day please kindly check it stop the transaction refund the amount.
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2022
                        IndusInd Bank Customer Care's response
                        Hi Raju

                        We request you to please share us your contact details to us on [protected]@indusind.com to enable us to assist further

                        Thanks
                        Team IndusInd Bank
                        Aug 05, 2022
                        Updated by Raju9154
                        Dear Team,

                        contact number :- [protected].
                        email:- velaga.[protected]@gmail.com
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                          S
                          saurabhmishra1996
                          from Ghaziabad, Uttar Pradesh
                          Aug 1, 2022
                          Resolved
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                          Resolved

                          I had applied for Credit Card from A card executive, But as after i Received the Credit Card from the Bank i want to know the offer status from her but not able to track i am calling her but getting no response while calling from other no. she picked the call and cut the call when i Had asked regarding the status.
                          I think this was a fraud please take an action against her.
                          On proof I am sharing WhatsApp Details Please go through that.

                          Contact No.:-+91-[protected] of the contacted person,
                          Sep 12, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2022
                          IndusInd Bank Customer Care's response
                          We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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                            Subhani1234
                            from Tenali, Andhra Pradesh
                            Jul 28, 2022
                            Resolved
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                            Resolved

                            Address: Tenali

                            I have taken a loan in Indus Ind finance. I cleared all the EMI. My last EMI was on 05.05.2022. I continuously contacting them though there is proper response from their side. They are not showing any interest towards issuing of NOC. Kindly issue noc as it's urgent for transfer of rc. My loan number is AGT08944H. My contact number is [protected]
                            Sep 8, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 29, 2022
                            IndusInd Bank Customer Care's response
                            We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                            Verified Support
                            Aug 01, 2022
                            IndusInd Bank Customer Care's response
                            As per our discussion, We request you to share us the latest payment slip at [protected]@indusind.com to check and assist you further.
                            Car loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service... I NEVER EVER SEEN SUCH A RESPONDS FROM INDUSIND BANK bcs of we are paid over due amount 55, 000 after that visited indusind bank employee's are asking 5000 to get the NOC. car loans division could not respond properly... Today very urgent loan clear certificate pls. immediately need my car loan clearence certificate.. If any delay.. Filed a case in consumer form at vsp as legal proceedings... Hence ones again i request you to kindly issue immediately my noc.

                            NAME : NAGARAJ PN
                            CONTACT NO :[protected]
                            CAR NO : KA50A4648
                            IndusInd Bank Customer Care's response, Sep 19, 2022
                            Verified Support
                            Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
                            IndusInd Bank Customer Care's response, Sep 19, 2022
                            Verified Support
                            Dear Customer,

                            We will respond to your concerns vide service reference number: 26580383. We request your support and co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
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                              Pabitrapande90
                              from Koraput, Odisha
                              Jul 25, 2022
                              Resolved
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                              Resolved

                              Debit frozen my Account

                              Hello, Sir My Account No.[protected]
                              My Mobile No. [protected]
                              My Account is Active 12. July.2022 And I am used only 3 day 21, 22, 23 July But My account is debit Frozen with out any mail or message... Please help me.. Actually Reasons.. ?...
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                              H
                              himanshubagh
                              from Bilaspur, Chhattisgarh
                              Jul 19, 2022
                              Resolved
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                              Resolved

                              Address: Tifra, Bilaspur (C.G.)

                              My account number[protected] is in the name of Himanshu Bagh Yadav, the branch is in Vyapar Vihar, Bilaspur, Chhattisgarh, which is currently debit frozen from date[protected], in respect of which I have been given a letter by the bank on date[protected]. To which we had given the answer sheet on date[protected] then we were told orally a few days later on date[protected] that the debit freeze has not been removed but the mail has come to close the account, after that we Immediately after filling the request form to close the account in the bank, it was immediately given to the operation in-charge Mr. Ranjan Nayak and till today neither the debit freeze has been removed from my bank account nor my account is closed, this is being told by repeatedly taking information in the bank. Hey that the debit freeze has not been removed from above and I am dissatisfied with your irresponsible functioning and also got upset after going to the bank and every time I am getting disappointing response.
                              So I hope you will solve my problem as soon as possible.

                              Along with this letter, I am attaching the letter issued by your bank and the letter of reply given by me.

                              Thanks & Regards
                              Himanshu Bagh Yadav
                              Mo. [protected]
                              Sep 8, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 22, 2022
                              IndusInd Bank Customer Care's response
                              Dear Mr. Yadav.
                              We wish to inform you that your account 201XXXXX775 has already closed on[protected].
                              Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

                              Regards,
                              IndusInd Bank Team
                              Verified Support
                              Sep 13, 2022
                              IndusInd Bank Customer Care's response
                              Dear Mr. Yadav,

                              We tried to contact you however unable to connect successfully. Please write to us on [protected]@indusind.com or contact our customer care services on[protected], for us to assist you further.

                              Regards,
                              Team IndusInd Bank
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                                veer111
                                Jul 16, 2022
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                                I have been trying to get my bank account unfrozen by entering ReKYC, but when I am updating the address a message comes that says "you don't have any eligible accounts". I have contacted the bank multiple times but no one responds to my request.
                                IndusInd Bank customer support has been notified about the posted complaint.
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                                  Nishchay Kaushik
                                  Jul 14, 2022
                                  Resolved
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                                  Resolved

                                  Hello Sir

                                  I am Nishchay kaushik. I have an IndusInd credit card ending with 4412xxxx5624.

                                  I want to let you know that, My last month's credit card bill was 97, 600/- in which I had paid (5, 000 + 85, 000 = Rs.91, 000/-) on 25/June/22 through Cred app. And, rest pending amount of Rs.7000/- on 1st/July/22.

                                  But, In July month statement, I received a financial charge of (2359.15 + 424.65 +2549.41 + 458.89 = Rs.5792/-). (PFA)

                                  Please try to understand, this penalty is not legit when I already paid a complete bill. The financial charges of Rs.5792/- is unfair as per 5 days delay in amount of Rs.6700/-

                                  I request you, Kindly refund these financial charges of Rs.5792/-, Because, I am not aware regarding these charges as a new customer of IndusInd Credit card and don't know about these charges. Otherwise, I would not be able to continue this credit card anymore after completely paying my pending dues . Please help me in this regard.

                                  Infect IndusInd support also assured me that they will surely refund these charges but later they refused. That is completely unprofessional.

                                  So, I request you to kindly refund these charges.

                                  Warm Regards,
                                  Nishchay Kaushik
                                  Aug 17, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 17, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Mr. Kaushik,
                                  We regret the inconvenience caused, please write to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                                  Regards,
                                  IndusInd Bank Team.
                                  Verified Support
                                  Jul 17, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Mr. Kaushik,
                                  We regret the inconvenience caused, please write to us at [protected]@indusind.com along with contact details and allow us some time to get back to you with an appropriate resolution.

                                  Regards,
                                  IndusInd Bank Team.
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                                    Daktar123
                                    from Balasore, Odisha
                                    Jul 12, 2022
                                    Resolved
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                                    Resolved

                                    Address: At-kachuapada, Po-baliapal, Dist-balasore, Pin-756026

                                    Dear sir there are no loan in your bank for kind information plese update your loan status and clear it for clearance in my loan.
                                    Aug 17, 2022
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 17, 2022
                                    IndusInd Bank Customer Care's response
                                    Dear Customer,
                                    We request you to share below details to us at [protected]@indusind.com to enable us to assist you further.
                                    Customer name:
                                    Mobile number:
                                    Loan number:
                                    Customer code:
                                    If incase issue persists to CIBIL kindly share complete CIBIL copy along with PAN details.

                                    Regards,
                                    Indusind Bank Team.
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                                      Balwant Singh Yadav
                                      Jul 8, 2022
                                      Resolved
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                                      Resolved

                                      Dear sir/madam,

                                      I have clear all due for my Hero duet loan no. DDW03964H but I did not receive my no objection certificate.

                                      Please let me know how I can get it?

                                      Looking forward to hear from you.
                                      Jul 29, 2022
                                      Complaint marked as Resolved 
                                      Bank resolved my issue. Thanks so much!
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 14, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,
                                      We wish to inform you that the deal DDXXXX4H has been paid in full and closed in our record. We request you to collect the NOC (non objection certificate) on or after[protected] from below branch.
                                      INDUSIND BANK LIMITED
                                      B-18, SECOND FLOOR, B-1, BLOCK, COMMUNITY CENTRE,
                                      JANAKPURI NEW DELHI 110 058

                                      Regards,
                                      IndusInd Bank Team.
                                      Jul 29, 2022
                                      Updated by Balwant Singh Yadav
                                      Bank resolved my issue

                                      Thank you
                                      My name: probin gogoi My contact no:[protected]Loan no: sxs03198h Loan date : 12/12/2012 Loan completed date: 11/12/2014 Loan product name:. Bajaj pulsar 150 dtsi

                                      Respected sir/madam, I did not received noc from the indusind bank branch sivsagar til now …..
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