IndusInd Bank Complaints & Reviews

I hold a savings account in bodakdev branch-ahmedabad bearing account no 0232-bk0123-001. Yesterday evening at 4.35 pm I called up at the branch and normally the landline is not picked up even after 2 complete ringing. Then a gentlemen named Mr Sanket picked up my call and I asked him to transfer the line to Mr Sajid -CSM. I was being told he is on sales call. I wanted my transaction detail so he asked my to hold which went till a minute and the line got disconnected. Immdtly I tried twice to call up the branch again and again a gentlemen called Mr Harish picked up the call and when I asked about Sanket i was being told he is not in the branch. I argued that I was talking to him a minute back and the gentlemen replied that he might have some more important priority than this. I am not inflating any word but it is the actual which I am writing. I asked him to transfer the line to some other ops executive or branch manager. He said there is nobody in the branch except him and continued arguing that why do u want to have the history geography of the branch.I asked for the transaction detail he said that he is new in the system and he has got no system. Such pathetic situation and some how I managed immdtly to speak to the branch manager Devendra Purohit. He was kind enough to listen to me but unfortunately he said there is no such gentlemen named Mr Harish who is there in the branch. Then who is he who spoke to me and argued??????? The BM immdtly did a concall with Sanket and he said I did call up but he had to go out urgently..Customer not given any priority???? My cheque got bounced yestday even after there was balance was my problem. The BM promised me to reply within 15 minutes once he is there in the branch. He made his promise and replied that INCOME TAX DEPARTMENT has attached my savings account which the BM didn't knew because the CSM who accepted the order didnot inform the BM...such goo[censored]ps..m ok for not informing me but what a goo[censored]p is happening in the branch...who is harish..why is nobody there in the banking hours...why is sanket having some other priority then the customer...why is the bm not known about the govt attachments about the branch customers...Pls look into this and revert...

Dear Sir

I am Mr. SHAIK GOUSE AZAM -HYDERABAD, MY TWO WHEELER LOAN ACCOUNT NO:- AHA19749H.

Hence I am requesting that please give loan account details, Starting it self I am not received any communication from

your side cheques presenting in time and clearing from my side only.

Please send the details for this E-mail:- [protected]@gmail.com

SHAIK GOUSE AZAM
REGIONAL SALES MANAGER
BEST FOODS LIMITED
D.NO:- 3-1-250
III FLOOR
NIMBULIADDA
KACHIGUDA
HYDERABAD -50028.
Mobile No:- [protected] / [protected]
[protected]

Please respond immdiately.

Thanks & best regards
SHAIK GOUSE AZAM

Dear sir/madam I want to inform you that I have given 4 FDs for renewal on 16 August 2014 and I have received 2 FDs on around 2 or 4 september 2014 and the other 2 FDs were incorrectly made by the staff. Then I have communicated to them and they assured us that same would be corrected and it is under processing then yesterday i.e. 26 September 2014 they told us that it could not be corrected and the Same FDs are required to be prematured and then new FD shall be made. I have asked them about the interest for those 1-1.5 months should be given to us but they replied that they don't have any idea about and will consult their seniors and then update us but yet no reply is being provided. Kindly look into our matter.We are extremely unsatisfied with the working of Indusind bank, sigra branch, varanasi. Yours faithfully, CA Sanjay Kapoor, Mob. No. [protected]

Hi This is Veerendra Kumar, I have taken two wheeler loan form IndusInd Bank and EMI amount is 5590 and payment date is 21st of every month. Bank has sent EMI due date without informing me . My concern is, I will get salary on 1st of every month because of that i am not able to pay EMI on mentioned, I requested for change in EMI payment date to first week every month . Bank is declining to change in payment date due that i am charging...

I have been trying to create an account in your bank in the PRINCE ANWAR SHAH ROAD BRANCH for last two and half weeks. There was tremendous unprofessional delay in opening the account. On top of that recently they yold me it will take 15 - 20 more days as the bank signature i have provided them are all same but different from my PAN CARD signature. I have got two more existing accounts where I have used initial signature but in my PAN card there is FULL SIGNATURE. May I know whether it is mandatory that we have to use full signature or exactly the same signature as that of the PAN card. If this is mandatory, I will not create my current account in your branch.

Dear Sir, I am availing nri home loan A/C#[protected] with IndusInd Bank, Branch - Rajendra Nagar, Patna, Bihar under refinance scheme. They have started ECS before actual disbursements happened without my knowledge - Two full emi and one for 2 days emi. I raised this issue with all of respective person - branch manager, regional manager and Nodal officer but didn't get a single relevant update. Indusind and HDFC (IndusInd bank is having internal tie up with HDFC for home loan.), both are throwing ball to each other but not resolving issue. The more worst part is that they are not showing any interest to resolve even. Thanks Sunil

gondu krishna., s/o. thoudu., singupuram vill., srikakulam mandal srikakulam dist. pin code 532185., my vehicle number.ap30k8993, my vehicle name honda shine. eng no.309446, chassis no.467035. so. your send covering letter g.krishna, vehicle number ap30j7482., engno.91042194, chassisno.41696. please send immediately correct covering letter.

I financed my bike at indusind bank contract date 22/10/2012. Loan Account no AHY03658H loan amount as mention Rs52000 but at the time of finance i received cheque of Rs47500 and made down payment of Rs31500 although this also showing different as margin money Rs27370, and Processing fee Rs2360 which i paid in cash for processing but it is mention in the statement, i have been deceived. by the end of loan tenure of 36 month there was only 2 EMI'S were due and even till date there is 2 EMI'S Due of Rs1954 each after adding 3 bounce charges in it 300x3= 600 + 3908 = 4808. it is mentioned as Rs4956.10 is Overdue.. after completing the tenure bank personnel never got in touch to inform this due and collect accordingly to set me free from this loan and issue a NOC but instead of that Indusind bank people till now they are silent even though i have personally visited vehicle loan department and inquired about this they are showing me statement in which AIC of Rs6780. Accrued Income Commission is also been added for which i have no obligation as it is banks responsibility to collect overdues at the earliest i have never been informed about this due and no bank personnel visited my place to collect the due EMI'S.. the respective department manager MR FIROJ is delaying and dallying my request to settle this loan by taking the original Overdue of Rs4808. and issue me NOC. i have also stated my willingness to pay the original overdue not additional charges which is unconditional for me as i have never been informed by bank about such due, as an honest indusind bank customer i would to request the higher authority of bank to look into this matter and solve this at the earliest as i am a patient of Gastroinstestinal problem i can't run from pillar to post as the manager making me run from my place to bank since last 3 days and just taking excuses instead of helping me.. Thanking in you anticipation MD SAMEEUDDIN

I MD SAMEEUDDIN Borrowed Two Wheeler Loan in the year 2009 Loan Account No:AHY03658H, Finance Amount Rs 52, 000 Interest Charges Rs 18, 344 Margin Money Rs 27, 370 Though i have made Rs31, 500 As Down payment for the vehicle Invoice Amount Rs, 79, 370, Loan Tenure was 36 Months. Tenure was ended by 21/10/2012 till this date there was only two EMI'S were due Amount of Rs. 1954 + 1954 =Rs3908 and as of today the Total Outstanding Loan...

Dear IndusInd Bank, Your representative showed me false scheme of the ICONIA Credit Card (2 Cards - Amex and Visa). They showed numerous benefits of the card including the below 2 top benefits : i) Book 2 free movie tickets on Bookmyshow per card per month. This makes 4 movie tickets per month for free. But I am not able to book any tickets anytime under this scheme although I have tried 100s of times but in vain. ii) 2 Free Flight Tickets for travel anywhere across India. Only I will be charged for the taxes. No terms and conditions were mentioned for this. When I try to book any tickets with the promotional codes given I get error that "No seats are available under this scheme". This also I have tried numerous number of times but with no gain. I tried to complain to the following but with no response : i) To the Customer Care representatives on Phone but no response. ii) To the Person who booked my Card (Mukesh) but with response. iii) To the booking personnels Manager (Kanchan) but with no response. I have paid 6000 INR for 2 cards not to get "NO BENEFITS". All banks offer cards for free but I went for this card due to these schemes. I want my cards cancelled and return my joining fees. Regards, Harshit +91 - [protected]

Dear Sir, My Saving Account No. 0085-P64971 001 has debited Rs 10, 000=00 (Ten thousand rupees only) toward an DCB bank ATM at Vapi Railway Station.Instead of 20 Nos of Rs 500=00. I had get just 19= Rs 500=00 and 1No=100=00. I had cash withdrawel money at 6-Sep-2014 at 05:19:52 PM AT DCB ATM at Vapi Railway Station. Thus I had got Rs 400=00 less at Cash withdrawel please take necessary action. Your Customer A/c Holder Name : Shaikh Aftab Alam Gul Mohammad A/c no : 0085 - P64971 001

Dear Concern

We are villagers and every single money which we keep in our bank is earned with our blood. Our 2 family has A/c with your IndusInd Bank. The A/c numbers are ********************************************** and many more. We have also taken many investment product like Insurance mutual fund health policy. When we were having fund in the account then all of you were treating us a VVIP and now no one is entertaining us at the branch.
I have taken one policy of Rs 1.25 lakhs in my name and 1 lakh in the name of my wife NISHA . After long followup from the branch I have not received the policy taken in the name of my wife Nisha. Everytime when i visit branch, i was told that we have taken your request and will arrange for delivery of the policy. And after 6 month when the not got delivered then i requested IndusInd Bank Rohini branch to cancel the policy. they told me that sir... apko tension lene ki koi zarurat nahi hum khud kara denge. But few days back when I received call for premium paymnet, i got shocked and surprised that why the policy has not been cancelled. Then i approached AVIVA office at model town and requested them to cancel my policy.

Post that the ill treatment got started. Plz tell me... m i a bonded labour of your bank or company. I have received almost 20 calls from you people that ki sir kyun cancel karana chah rahe ho.. I said ki ab mujhe koi interst nahi hai. plz cancel kar dijiye. on 30th Aug I received call from one sir, he asked me why you want to cancel the policy. I told him that since i have not received my policy after long follow up from you so i dont want to continue and so cancel it and return my hard earned money. He said ki sir koi baat nahi. Agar koi phone aaye to keh dena ki IndusInd se 2 log aaye the milane.

Now today i have received a letter from AViva that my policy cancellation request has been dishonoured. And I have received the policy. Sir this is false, i have not received any policy. You plz retrun my whole money.

plz return my whole money... If i am not getting my money in 10 days then i will go to court and file police complaint against this froud.
And I also request you to cancel my policy as well because since my second policy documents was not received i stopped paying premium for my first policy held in my name only.

plz listen to a poor person like me and return my money.

Kamal ( Nisha-Hisband)
policy number is 10033561
name - nisha
address 91 harichand wali gali
vill tigipur
delhi 110036
ph [protected]

i am a customer of indusind bank ropar punjab branch from last more than 05 years we have financied more than 06 vehicle from indusind bank & we have got 03 noc & 03 loan is running but first time we have not received a receipt from this bank. indusind bank collection executive has come in my home on 21/08/2014 but we have not at home he has asked me to payment we have arrange the payment from one of my good friend and give us 80000 eighty thousand rupees in cash on 21/08/2014 and our friend has asked for receipt but collection executive has not give us receipt so please check where is my payment he has not deposit the payment in my loan no pcr00155d. so please check and take a proper action from these collection executive. harmeet singh [protected]

Good day,

Iam a resident of Pitampura, Delhi and have been using Indusind ATM outside my home from some time. On Saturday, i have used the ATM at 6:25 P.M( I HAVE RECIPT) but have made a mistake to forget my Car Music system on top of ATM Machine. On realising my mistake, i went back to ATM to check with the ATM guard but saw him consuming alcohol sitting outside the ATM in working hours.
Although it was my mistake to forget but i request if i can be shown the fotage of just 1 hour as i am very sure that its the guard who have sold it for his alcohol.
Asking for your help for me to take an action against that guard or then i will have to take an action with the resident association against the guard.
Your help will be greatly appreciated and hope the company will not decline my request.
Thanks in advance.

Rahul Kapoor
+91-[protected]

Dear Sir, I have purchase Honda Activa, & loan from Indusind Bank My four cheques has been bounce, due to some family reason, they recover my bike, i told them i will clear ur all Pending EMI, & next 2 EMI in advance but they told me you have to pay 40000/- full & final settlement amount, then we release bike Please help me if any option Sandeep [protected]

I have a signature card when given it was not mentioned that in official site of pvr you will get free ticket offer only for some time. Book my show does offer but most of the time while applying it says it's exhausted. This has never happened in pvr site. I have paid 10000 only for this feature of yours. I request you to kindly get it added in the pvr site.

R/sir,
In ref. To s.B. A/c, i, am coustomer since 1992, continously runnning my a/c with your esteemed bank. Sir, in 1992, when i posted and transfered at jodhpur in lifie insurance branch and i opened above a/c with your branch head mr. Ahluwalia ji suggestion.
In 1992, i have given s.B. A/c to your bank 300 s.B. A/c of my branch agent and i was honoured your c.O. Diginity at ummed palace jodhpur for providing such type of help in johdpur for onpening of a/c
After 3 year i have been transfered at jaloore and some ofther official of your bank given advice not close this a./c and i continued this s.B. A/c.
In year after year i continously out of jodhpur but i have not closed s.B. A/c and your servicies are excellent with your excllent team staff,
In year 2010 i was debeted my a/c with this remarke tht minim, balance not maintain by you but again your bank has given me credit of debit amount.
Your officer mr. Neeraj posted at that time has give suggestion, kindly maintain your minm. Balance of rs. 5000/ in your a/c and we wll not charge of same in your a/c.
I deposited 5000 in my a/c and credit of all debi amount to me in s.B. A/c.
Sir i am still running a/c and i am geting continously debiting my a/c for not maintaing minm. Balance of rs . 10, 000/- in my account..
I am geeting my a/c statement and amount debit in a/c quaterly basis,
I am salaried person and in year-1992 open my account on zero balance.
I was not informed by your side to maintain minm balance 10, 000/-
Recently i got statement and matter of minm. Balance is required rs 10, 000 is mentioned there. But in previous statement i have all copy of statement there is no any message of rs 10, 000/-.
As rbi guideline sir, there no any debit for minm.Balance your a/c.
I have also contact servel time at your branch jodhpur but there is no any responce at your side.
I have all statemnt in ready ref. And i will mail you scan copy.
I request you kindly look into matter and give my all debit amount which debit at your end with reason of no maintain balance amount.
Sir, i am your old customer and provde you help at that time when your bank is intial stage at jodhpur with 300 s/b/ a/c of lic agent and other 200 s.B a/c in year 1992.


Give your kind attention and hounoured my belief at your end


Anil kumar sharma.
S.B. A/c no.[protected]
My mail address.-- ak.[protected]@licindia.com
Mob.No.---[protected]
.

Respected Sir,
I have an NRI account n your bank based at GRETER NOIDA. For the past one month i have been trying to take a loan from your bank which amounts to RS 25 lakhs. Mr. Jagdish Nayak is incharge of my loan case. I am sorry but I really need to inform you that I guess Mr. Jagdish Nayak stays in some dream world of his own. I was shocked to see the way he is dealing with his customers. I am an Air Hostess working with Qatar Airways and am based in Doha . I only get 25 days leave in a year. I come home every 3 months and this time too I had come home on 19th june for 5 days, before coming home my dad had spoken to Mr. Jagdish and asked him the paper requirements that I need to get from Doha. He had asked me to get the salary slip for the Month of March, April and May along with the bank statements. I had submitted all this by 21st June and he had confirmed to me that all the documents are complete. I also left an updated copy of my visa and resident permit with the above documents and informed about the same.Just 3 days back that is on 7th July Mr. Jagdish all of a sudden got up from his sleep and told me that he requires the salary slip for the month of June also, which I had sent to him on the very same day.
But you will be shocked to hear this that today that is on the 10th July he mails me to send him a bank statement for the month of June 2014. Does he have enough brains to handle this case? Dose he think he is the only one working??
Is this a joke??/ He really needs a break...I am an Air hostess working in Middle East, as you may not be aware that in the Middle East Fridays is taken as Sunday and all the banks are closed on Fridays, moreover I stay in Doha where it is the Holy month of Ramadaan. The banks work from 7:00 Am till 14:00 hrs and are closed on Fridays and Saturdays. Moreover I am an airhostess I do not stay in Doha, i fly all over the world. There is a fix schedule that i need to follow.
We get our rosters and as per my this month's roster I only have offs on Friday and Saturday. My dad has already explained this to Mr. Jagdish and Mr. Swapan then I do not understand his problem. Does he understand English?? can he communicate?? Is he Deaf?? What is his simple problem??
Does this Genteman Mr. Jagdish thinks that he is the only one working or is he not happy with his job?? When it comes to paying the loan fees then your bank quickly takes the cheques and deducts the amount but what when it comes to action??
Just because of Mr. Jagdish and Mr. Swapan my case has been delayed for another month. Can somebody please explain it to them that I am taking a bank loan for which I would be repaying...Right!! So there are not doing me any favour by sanctioning a loan. Apart from this I am paying a sum of 11, 000/- to process my loan.
I am paying for everything and i don't even get my thing...Do you really think your bank can take care of Loans.
Sir I am sorry but this is a matter of a serious concern. You can not employee people who are fooling your customers. Your bank Employees seriously need to be trained. I am left with no words to express their further dedication...
I just don't understand if you can not provide service to your customer just say it...Printing banners...Delivering Promises...is a fake statement when it comes to INDUSIND Bank.
I only hope that somebody goes through my problem seriously and take some action against it.
Regards

Varnika singh

My name is Anil kumar rajpoot i take new car from fair deal jhilmil delhi i take loan on new car i give all document to your bank but they don't approve my loan . after then my loan was approved today i ask your executive for DO they abuse to me


Very Poor policy of your bank on behalf of your coustomer


The contact no. Of that person is [protected]
And my no. Is [protected]

One of my cheque for IRS. 2067 has bounced in the bank due to my negligence because i was in hospital. I have remitted the amount in the same month before the other due for vehicle loan. Now they have levied me IRS. 467 as
cheque bounced penalty.