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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
Resolved
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Unresolved
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IndusInd Bank reviews & complaints page 12

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K
Kapel.kela
from Chennai, Tamil Nadu
Jan 21, 2023
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My credit card ending with 3651. I had duped by an agent of IndusInd bank who was following up with me for months to take a credit card of this back. Before Diwali 2022, the guy named Yash called me and said that a festival promotion is going on and I will get a windcheater jacket of Nike or a smart watch. Any one of these 2 things which I select. I got the card and since then that person has been giving vague reasons everytime and a different commitment. His number is [protected]. I reported this to IndusInd bank and the complaint# given to me was [protected] on 15th Nov and there is no action taken by the bank. I do not expect the bank to give me the promised gift but they did not even warn their agent who is cheating the public by selling their products by unethical means. With the company sitting on my complain without any action, it shows that they have given a free run to their agents to sell their products by cheat the public. Can someone please take some action on Indusind Bank
IndusInd Bank customer support has been notified about the posted complaint.
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    A
    ankuragrawal
    from Nagpur, Maharashtra
    Jan 20, 2023
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    Address: medical square nagpur

    I have my father's account (A/c no:[protected] in the medical square branch Nagpur. Last year, when my father visited the branch, the executive Mr Pratik Nimje, has duped my father and asked him to create a FD for 2, 77000, even though my father asked to create the FD for only 2, 50000 if required as the Minimum balance has to be maintained. But the executive forced my father to not to worry about minimum balance and created the FD for 2, 77, 000.

    Now from last year onwards the bank is deducting INR 1062 every quarter towards non maintenance even though the FD has matured but the charges are still being deducted and the executives are not able to reverse the deducted amount even after multiple reminders and visits.

    It is really sad to see that the executives are fooling innocent customers just for the sake of their commission and even the bank is involved in such fraud.

    my contact number is [protected] for any queries.
    IndusInd Bank customer support has been notified about the posted complaint.
    We regret to inform you that we will be unable to divulge any account related information to anybody else apart from the primary account holder, due to security reasons we request primary card holder to write to us at [protected]@indusind.com to enable us to assist further.
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      A
      ankuragrawal
      from Nagpur, Maharashtra
      Jan 20, 2023
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      Address: medical square nagpur

      I have my father's account (A/c no:[protected] in the medical square branch Nagpur. Last year, when my father visited the branch, the executive Mr Pratik Nimje, has duped my father and asked him to create a FD for 2, 77000, even though my father asked to create the FD for only 2, 50000 if required as the Minimum balance has to be maintained. But the executive forced my father to not to worry about minimum balance and created the FD for 2, 77, 000.

      Now from last year onwards the bank is deducting INR 1062 every quarter towards non maintenance even though the FD has matured but the charges are still being deducted and the executives are not able to reverse the deducted amount even after multiple reminders and visits.

      It is really sad to see that the executives are fooling innocent customers just for the sake of their commission and even the bank is involved in such fraud.

      my contact number is [protected] for any queries.
      IndusInd Bank customer support has been notified about the posted complaint.
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        A
        accountschandan
        from Pune, Maharashtra
        Jan 19, 2023
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        Address: Aundh,Pune

        We chandan specialty engineering services pvt ltd, purchase a car MG Hector and we process the loan from indusind bank on 8th AUg 2019. Our loan last payment is on 7th Jan 2023 .But we wish to close the car loan before the time limit.SO we request to Indusind bank and we will pay full amount foreclosure on 29th Dec 2022 .From Indusind bank Mr.Navnath Nikam, Mr.Ganesh Abhang said you will received the NOC letter within 21 days.Its Already completed but still we have not received NOC letter from bank. the bank person only said you will received it this week but its already too late.we want NOC letter from bank its very urgently needed
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer

        We request you to DM us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

        Thanks
        Team IndusInd Bank
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          S
          Sumitpanchal123
          from Jamnagar, Gujarat
          Jan 16, 2023
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          Address: INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD 12, SUKH SAGAR COMPLEX, NEAR SHYAM SHIKHAR COMPLEX, ABOVE NUTAN NAGRIK BANK, BAPUNAGAR, AHMEDABAD GUJ

          My loan has been closed for the last two years but till date i had not received NOC for your side. Can you please let me know why till now NOC has not been sent to me.
          IndusInd Bank customer support has been notified about the posted complaint.
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            S
            Sumitpanchal123
            from Jamnagar, Gujarat
            Jan 16, 2023
            Resolved
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            Resolved

            Address: INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD 12, SUKH SAGAR COMPLEX, NEAR SHYAM SHIKHAR COMPLEX, ABOVE NUTAN NAGRIK BANK, BAPUNAGAR, AHMEDABAD GUJA
            Website: [email protected]

            My loan has been closed for the last two years but till date i had not received NOC for your side. Can you please let me know why till now NOC has not been sent to me.

            Dear Customer,

            Greetings from Indusind Bank Ltd!

            Ticket No:CSS802490

            The deal GWN04511H has been completed and closed in our books.In view of the lock down situation PAN India due to the COVID-19 issues noc despatching will be delayed. On receipt of the noc at the branch you will be kept posted.

            Regards,

            Team Indusind Bank Ltd

            *****************************************************************************
            This Email and files transmitted are confidential and intended solely for
            the use of the individual or entity to whom they are addressed. If you
            have received this Email in error please notify the sender. Please also
            simultaneously disregard the contents herein, delete this email and
            destroy any physical copies, if created. Please note that any views or
            opinions presented in this Email are solely those of the author and do
            not necessarily represent those of IndusInd Bank Ltd. We have put efforts
            into ensuring that the message is error-free and virus-free.
            Unfortunately, full security of the email cannot be ensured as, despite
            our efforts, the data included in emails could be infected, intercepted
            or corrupted or carry malicious, spam or defamatory contents. Therefore
            the recipient should check the email for threats with proper software, as
            IndusInd Bank Limited does not accept liability for any damage inflicted
            by any virus transmitted or by viewing contents of this email.
            *****************************************************************************

            Dear Indusind,

            R u professional bank ??

            Why you are not replying to my email. I am going to complaint at RBI regarding this issue. Let see what happen next .

            Regards,

            Sumit

            On Fri, 20 Mar 2020 at 10:06 AM, Sumit Panchal wrote:
            Hey banker .

            When will you give me NOC. is there any muhurat to do the same ??

            On Wed, 11 Mar 2020 at 5:54 PM, Sumit Panchal wrote:

            Dear Bank,

            EMI is already released from my account on date 07/03/2020 . Today is 11/03/2020. See the attached screenshot.

            Regards,
            Sumit

            On Wed, 11 Mar 2020 at 4:26 PM, wrote:
            Dear Customer,

            Greetings from Indusind Bank Ltd!

            Ticket No:CSS135630

            LAST EMI HAS BEEN PRESENTED ON 7.3.2020 AND IS YET TO BE REALISED. ON REALISATION THE DEAL WILL BE CLOSED AND NOC WOULD BE ISSUED.

            Note: Your Query ticket no:CSS135630 has been resolved thank you Have a great day.

            Regards,

            Team Indusind Bank Ltd

            *****************************************************************************
            This Email and files transmitted are confidential and intended solely for
            the use of the individual or entity to whom they are addressed. If you
            have received this Email in error please notify the sender. Please also
            simultaneously disregard the contents herein, delete this email and
            destroy any physical copies, if created. Please note that any views or
            opinions presented in this Email are solely those of the author and do
            not necessarily represent those of IndusInd Bank Ltd. We have put efforts
            into ensuring that the message is error-free and virus-free.
            Unfortunately, full security of the email cannot be ensured as, despite
            our efforts, the data included in emails could be infected, intercepted
            or corrupted or carry malicious, spam or defamatory contents. Therefore
            the recipient should check the email for threats with proper software, as
            IndusInd Bank Limited does not accept liability for any damage inflicted
            by any virus transmitted or by viewing contents of this email.
            *****************************************************************************

            Dear Bank,

            My IndusInd Bank loan is closed, Provide me NOC letter.

            Regards,
            Sumit

            On Tue, 10 Mar 2020 at 10:33 AM, wrote:
            Dear Customer,

            Greetings from Indusind Bank Ltd!

            Ticket No:CSS135630

            Branch address: INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD 12, SUKH SAGAR COMPLEX, NEAR SHYAM SHIKHAR COMPLEX, ABOVE NUTAN NAGRIK BANK, BAPUNAGAR, AHMEDABAD GUJARAT 380 024

            Regards,

            Team Indusind Bank Ltd

            *****************************************************************************
            This Email and files transmitted are confidential and intended solely for
            the use of the individual or entity to whom they are addressed. If you
            have received this Email in error please notify the sender. Please also
            simultaneously disregard the contents herein, delete this email and
            destroy any physical copies, if created. Please note that any views or
            opinions presented in this Email are solely those of the author and do
            not necessarily represent those of IndusInd Bank Ltd. We have put efforts
            into ensuring that the message is error-free and virus-free.
            Unfortunately, full security of the email cannot be ensured as, despite
            our efforts, the data included in emails could be infected, intercepted
            or corrupted or carry malicious, spam or defamatory contents. Therefore
            the recipient should check the email for threats with proper software, as
            IndusInd Bank Limited does not accept liability for any damage inflicted
            by any virus transmitted or by viewing contents of this email.
            *****************************************************************************

            Dear Sir

            Please provide remaining loan Acount statement of the given below loan number

            Loan No:GWN04511H

            Regards,
            Sumit

            On Mon, 14 Oct 2019 at 10:08 AM, wrote:
            Dear SUMITKUMAR M PANCHAL MULJIBHAI,

            Ticket No:CSS135630

            Loan No:GWN04511H

            Below is the procedure for NEFT transfer. a) Account No : ZCFDLN+"9 digit Loan Deal Number" (Ex. If the Deal No is KBB03587G, the account No should be ZCFDLNKBB03587G) b) IFSC - INDB0000007 c) Name - INDUSIND BANK d) Bank Name & Branch - INDUSIND Bank, Chennai Nungambakkam branch

            Regards,

            Team Indusind Bank Ltd

            *****************************************************************************
            This Email and files transmitted are confidential and intended solely for
            the use of the individual or entity to whom they are addressed. If you
            have received this Email in error please notify the system manager.
            Please note that any views or opinions presented in this Email are solely
            those of the author and do not necessarily represent those of IndusInd
            Bank Ltd. Finally, the recipient should check this Email and any
            attachments for the presence of viruses. IndusInd Bank Ltd. accepts no
            liability for any damage caused by any virus transmitted by this Email.
            *****************************************************************************

            Loan No:GWN04511H

            Vehicle registration number : GJ 01 UQ 3831

            Registerd mobile number : [protected]

            Chassis number : ME1RTG444B3K00012230

            Regards,
            Sumit

            On Mon, 14 Oct 2019 at 9:42 AM, wrote:
            Dear Customer,

            Greetings from Indusind Bank Ltd!

            Ticket No:CSS135630

            We request you to kindly revert back with the 9 digit loan number ending with alphabet letter/ Vehicle registration number/ Registerd mobile number/Chassis number/Cutomer code serve you in a better way.

            Regards,

            Team Indusind Bank Ltd

            *****************************************************************************
            This Email and files transmitted are confidential and intended solely for
            the use of the individual or entity to whom they are addressed. If you
            have received this Email in error please notify the system manager.
            Please note that any views or opinions presented in this Email are solely
            those of the author and do not necessarily represent those of IndusInd
            Bank Ltd. Finally, the recipient should check this Email and any
            attachments for the presence of viruses. IndusInd Bank Ltd. accepts no
            liability for any damage caused by any virus transmitted by this Email.
            *****************************************************************************

            Request you to send someone to collect due emi. Regards, Sumit Panchal Sent from my iPhone

            Sumit Panchal
            Mon, Mar 28, 2022, 4:40 PM
            to reach4loan

            Can you please provide NOC ???

            Regards,
            Sumit Panchal

            Sumit Panchal
            4:08 PM (5 minutes ago)
            to rr, reach4loan

            Dear Team,

            My loan has been closed for the last two years but till date i had not received NOC for your side. Can you please let me know why till now NOC has not been sent to me.

            Regards,
            Sumit
            Feb 28, 2023
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 18, 2023
            IndusInd Bank Customer Care's response
            We are looking into the concerns you have highlighted.Request your support and co-operatiofdn in the interim.
            Verified Support
            Jan 26, 2023
            IndusInd Bank Customer Care's response
            Dear Mr. Panchal,

            We wish to inform you that NOC for the deal GWXXXX11H, has been processed.

            We request you to visit the below branch to collect the same:

            IndusInd Marketing & Financial Services Pvt Ltd,
            223/224, second floor,
            Pushkar business park,
            Lal Bahadur shastri road,
            Bapunagar Ahmedabad- 380 024

            Regards,

            Team IndusInd Bank
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              A
              Ashishgambhir
              Jan 16, 2023
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              Recieve regular unsolicited calls for personal loans since the time I opened a bank account with indusind bank.
              Got a call at 12 midnight. Today at 4:05am...the don't let you sleep...guys stop this nonsense...I want to end my relationship with you guys
              IndusInd Bank customer support has been notified about the posted complaint.
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                H
                Harishgoud8822
                from Hyderabad, Andhra Pradesh
                Jan 14, 2023
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                Address: 14-2-448/2/B goshamahal nampally hyd-500012

                Hello,

                I financed a Honda Activa from IndusInd bank in my sister's name (Bandaru pravalika). I have cleared all my dues for the same but I have lost my no-objection certificate. So I request you to kindly help me in this regard.

                Thank you
                IndusInd Bank customer support has been notified about the posted complaint.
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                  V
                  Vijaydidu
                  from Chennai, Tamil Nadu
                  Jan 10, 2023
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                  Address: Velachery branch
                  Website: WWW.indusindbank.com

                  I'm vijay from Chennai I'm a indusind bank account holder from the past 4 years and i had a credit card emi and it never show me a bill date and any kind of notifications and it's automatically takes a amount from my credit card and getting some extra money I need to know what's happening that's all
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please write to us at [protected]@indusind.com from registered email id to enable us to assist you.
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                    T
                    taradevi BS
                    Jan 9, 2023
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                    I have lodge complaint for cancellation of Card.i have not paid minimum amount because i have changed my existing card to EMI card .but joining fees only ten thousand and it was included in this month amount thats why i want to cancel my card, but i have not get any feedback from bank, but am getting calls only from collection department, after telling before cancellation of card i will not pay amount, but they r harresing by calling
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. Request you to write us at [protected]@indusind.com for us to assist you further.

                    Regards,
                    Team IndusInd Bank
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                      D
                      Devarinti venkataramana
                      Jan 8, 2023
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                      Address: INDUSIND BANK , GARUDA COMPLEX, GUDIYATHAM ROAD, PALAMANER, CHITTOOR, AP, 517408

                      Respected sir,

                      my name is d venkata ramana, i was worked as a marketing officer (dm1) in palamaner ano location cfd my employee id is iblr27100 . I was resigned in[protected] but still i did not get my settlement and pf and relieving letter also so please kindly arrange as above my request
                      thanking you sir,

                      regards
                      d venkata ramana ( iblr27100)
                      palamaner ano location (dm1)
                      chittoor hub
                      ap
                      517408
                      cell: [protected]
                      [protected]
                      address:
                      8-219/1, t vadduru, pengaragunta, palamaner, chittoor, ap, 517408
                      IndusInd Bank customer support has been notified about the posted complaint.
                      please resolve my problem as soon as possible
                      what is my status please inform to me as soon as possible sir/madam
                      IndusInd Bank Customer Care's response, Jan 15, 2023
                      Verified Support
                      Dear Venkataramana,

                      Request you to liaise with [email protected] and [email protected] for further clarification and assistance.

                      Regards,

                      Team IndusInd Bank
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                        A
                        Alex sonu
                        from Barrackpore, West Bengal
                        Dec 28, 2022
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                        Address: NAYA BASTI JALKAL ROAD BARRACKPORE 700120

                        I have cleared my all EMI on time but still I have not received my NOC from Two wheeler.
                        Please solve the problem asap.
                        Vehicle Loan Account detail:
                        *Customer Code* : CW3859771
                        *Customer Name* : SONU
                        *Loan Acc Number* : WCE05390H
                        *Loan Product* : Two Wheeler

                        WB24AZ9934
                        E-mail - [protected]@gmail.com
                        Phone [protected]
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          H
                          Harry Pal Singh
                          Dec 25, 2022
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                          Dear sir, Despite repeated daily complaints to you and to the head customer service @idfcbank, I still got 12 spam mails in 24 hrs from Indusind Bank through [protected]@connevtinboxx.com.
                          Wonder when this Spammer of the First Order will quit their nefarious activities.
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            L
                            LaxmiJ
                            Dec 22, 2022
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                            I have cleared my loan amount, but I didn't get NOC yet.
                            My loan details are
                            J.Laxmi,
                            Loan a/c no: ATI00849C.

                            Please do the needful.
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please write to us at [protected]@indusind.com to enable us to assist you.
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                              A
                              aksindus
                              Dec 18, 2022
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                              I am your indusind bank credit card customer this complaint regarding you indusind bank collection executive. She told me you are a fraud and you did not pay the credit card amount but i am 4 time pay amount but not deposit in my credit card account and She told me pay this amount in cash otherwise i send executive to your home and office for payment collection.

                              She called me these no:-[protected], [protected], [protected].
                              --
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                S
                                Sandeep2343
                                Dec 15, 2022
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                                I cleared my 4 wheeler loan for my ford ecosport with registration number TS24T2343. But haven’t received my NOC yet. Kindly issue at earliest - Anil Banoth
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We request you to ask the primary loan holder to write to us at [protected]@indusind.com for us to assist further.

                                Alternatively, you can call on our Phone Banking Service Number[protected] OR[protected] for assistance.

                                Regards,

                                Team IndusInd Bank
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                                  S
                                  sadhulingam
                                  from Mysore, Karnataka
                                  Dec 9, 2022
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                                  Address: Mysore

                                  Vehicle no. KA10M4558 on 10.04.2019 - Insured : Ramesha - TOTAL LOSS CLAIM

                                  The above mentioned Motor OD claim has been settled on18.12.2019 for Rs.236120/- in favour of
                                  financier Indusind Bank - A/c No. ZCFDLNKYY01791C.

                                  THE UTR NO. IS AXIXCN[protected] DATED 18.12.2019 for Rs.236120/-.
                                  Still now NOC not given by the branch
                                  ( MYSORE).
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We wish to inform you that the deal KYYXXXX1C was settled under total loss scheme by the insurance company. Please note, in a total loss case the NOC is issued to the insurance company and the claim amount is settled to the financier. Accordingly, we have received the claim amount and adjusted our dues and excess amount of Rs46000/- was already refunded to the customer account on 7.2.2020.

                                  We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on [protected] or write to us at [protected]@indusind.com

                                  Regards,
                                  IndusInd Bank Team
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                                    M
                                    Ms. Chetana
                                    Dec 6, 2022
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                                    Past so many months I have been receiving repeated calls from IndusInd bank personnel regarding personal loan and credit card facilities. Despite telling them verbally not to disturb again or asking them to remove my contact details from their database, they wouldn’t budge. Sometimes I have received 5-7 calls per day. I signed up for the DND service but still I have been receiving the calls.
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience. Request you to share us the below details at [protected]@indusind.com for further assistance:-

                                    Name of the Customer
                                    Mobile Number registered for DND:
                                    Date of DND registration:
                                    Type of Call:
                                    Number from which call given:
                                    Location of the customer:

                                    Regards,
                                    Team IndusInd Bank
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                                      S
                                      Sauravraj123
                                      from Tekari, Bihar
                                      Nov 29, 2022
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                                      Address: Rikabganj, tekari gaya Bihar

                                      Nov29, 2022
                                      Updated by saurav raj
                                      मेरे खाते में आप कि कंपनी के द्वारा कोई भी राशि नहीं जमा कि है ।फिर भी मेरे खाते से पैसे बार बार कट रहे है । एक बार 90 रूपए कट गय है फिर 500 कट गए है
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      We regret for the inconvenience caused. Thank you for sharing your details with us request you to share us your contact details or write to us at [protected]@indusind.com
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                                        H
                                        Harry Pal Singh
                                        Nov 28, 2022
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                                        Dear sir,
                                        despite repeated complaints I am being subjected to daily spamming by IndusInd bank to avail their personal loans.
                                        I am clear that this company is nothing but a cheap company which thrives on cheap actions.
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Dear Mr Singh

                                        We request you to please share us your contact details to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

                                        Regards
                                        Team IndusInd Bank
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