Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Dec 10, 2025
Complaints 2191
Resolved
1322
Unresolved
869
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vengudupathy1976
from Chennai, Tamil Nadu
Jun 5, 2022
Resolved
Report
Copy
Resolved

Cheating account holders

Address: chennai

I have taken credit card loan Rs 345000 and immediately in the next day they have generated bill along with Loan EMI amount rs 26000 which is not acceptable. Please note that before taking loan i had discussed with loan final verification dept of indusind bank team person and they promised that if you taken loan today then EMI will start after next billing cycle only. But its not happened as promised. I want to close my loan with 345000 rs...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohamfarhan
from Gorakhpur, Uttar Pradesh
Jun 4, 2022
Resolved
Report
Copy
Resolved

Address: Raneedeha gkp

Maine avi tk sb loan pay kar diya dhanione kaa but fir v show kar rha hau active loan jisse mera cibil score kharb ho rha hau
Jul 26, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2022
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please share us with the below to [protected]@indusind.com to enable us to assist you further.

1) Loan Type
2) Account Number
3) Mobile Number
4) Complete CIBIL report in pdf/jpeg format

Regards,
Team IndusInd Bank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    VISHNU VCY
    Jun 1, 2022
    Resolved
    Report
    Copy
    Resolved

    They made fake two wheeler loan on me., without contacted me .,
    Jul 4, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 03, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,

    Request you to share your elaborated concern at [protected]@indusind.com along with the contact details for us to assist you further.

    Regards,
    Team IndusInd Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Raju5121
      from Hyderabad, Telangana
      Jun 1, 2022
      Report
      Copy

      My account was blocked 2 weeks ago after I received a payment of 100000, as my video KYC was not updated. I visited the nearest branch instantly and submitted required documents then and there. As I wanted to unfreeze my account and use my amount. I was told that it will done in 2 working days. They took at least 10 days to get it done, I received a message on last Saturday stating my issue has been resolved. I thought finally after so many efforts my account will be unblocked and I will be able to use that money. But no, my account is still blocked and whenever I call the bank I only get to hear “we have taken your complaint, allow us 3 working days”. No sir, none of the executives has taken my complaint seriously, they can’t unblock my account, they can’t release my amount. I have no idea what to do with this bank. It has created a very absurd image of themselves. I hope someone get back to me and understand the situation for once.
      IndusInd Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rajsunny
        from Mumbai, Maharashtra
        May 30, 2022
        Report
        Copy

        I have saving indus exclusive account which had to be upgrade to pioneer account, my rm Ankita Ghoghari from mumbai br assured me it wil be done within 2-3 working days and all requiredment has been fullfilled but now what excuse me getting is senior level people have not approved it, inspite many attempts from her for upgrade request to higher level all are getting fail. Please upgrade it nor else i need to change my bank asap
        Ac no[protected],
        Pls mail me on [protected]@yahoo.com
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.

        Regards,
        Team IndusInd Bank
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Amarakkili
          from Hyderabad, Telangana
          May 29, 2022
          Resolved
          Report
          Copy
          Resolved

          Kindly help us to get NOC for my bike loan.

          The details are:

          Loan No : AAB01341H
          Loan Date : 07/05/2013
          Product : YAMAHA FZ
          Variant : YAMAHA FZ16 ST 153 CC
          Engine No : 21CG005624
          Chassis No : ME121C0G4D2005559
          Regn No : AP10BD9032
          Jul 12, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 06, 2022
          IndusInd Bank Customer Care's response
          Dear Customer,

          We understand that you had placed the request on June 01, 2022 for a fresh current dated NOC. This will take 15 working days for the fresh noc to be generated and collected from the branch:

          IndusInd Bank Limited,
          K-1, Land mark, Plot No. 28,
          H.NO. 3-1-2 (1-D)A2, Moti valley,
          Thirumalghery,
          Secunderabad 500 015

          Regards,
          Team IndusInd Bank
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Aalesh
            from Ahmedabad, Gujarat
            May 26, 2022
            Report
            Copy

            I have purchased Indusind bank legend credit card which is having 10k joining fee.

            It was shown to me at the time of applying, on Book My Show website as well as on Indusind bank website that I will be getting 3 tickets monthly. No additional conditions were mentioned at any if the place.

            Now whenever i am applying this offer it is showing " QUOTA FOR THIS OFFER EXHAUSTED "

            THIS IS REAL CHEATING TO CUSTOMER.
            IndusInd Bank customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Ujwalkini
              from Gurgaon, Haryana
              May 24, 2022
              Resolved
              Report
              Copy
              Resolved

              Respected Sir/Madam,

              I was holding a 2 Wheeler loan from your bank, For which i have paid all premiums. My last premium was paid in September 2018. But till now I haven't received the NOC on the same from bank. I tried reaching out many a times but till now didn't received any response. Without NOC i am unable to sell the bike. Request you to help me with it.

              Loan No : KBJ01449H
              Customer Code : CU8292745
              NAME : Ujwal Ullas Kini
              Contact No : [protected]
              Jun 21, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              May 29, 2022
              IndusInd Bank Customer Care's response
              Dear Customer,
              Thank you for highlighting your concern. We regret the inconvenience caused. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
              Regards,
              Team Indusind
              Verified Support
              May 30, 2022
              IndusInd Bank Customer Care's response
              Dear Mr. Kini,
              We wish to inform you that NOC for the deal KBXXXX9H processed in 2020. We request you to collect the same from below branch on or after 14.6.2022:

              INDUSIND BANK LIMITED
              INDUSIND HOUSE, NO. 87, 2ND FLOOR, BULL TEMPLE ROAD,
              NEAR RAMAKRISHNA ASHIRM CIRCLE,
              BASAVANGUDI, BANGALORE 560 019

              For future queried write directly to us at our email ID [protected]@indusind.com.

              Regards,
              Team Indusind bank
              Jun 09, 2022
              Updated by Ujwalkini
              Hi Team, Thanks for the prompt response. Is their anyway I can get it delivered as a soft copy to my email id??
              Helpful
              3 other people found this review helpful
              3 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                tarikahmed
                from Nagaon, Assam
                May 23, 2022
                Report
                Copy

                Dear Sir/Madam,
                This is to inform you that I had a Credit Card of Indusind Bank and your person told me and mailed me that I had to pay only 45000.00 against the card and the card status will be closed and same will be updated in Cibil. But I had went through the Cibil report. Still it’s showing Written off and some amount is overdue also indusind Bank updated the data after my payment. Kindly remove the written off status to closed at Cibil and provide me the NDC letter.
                Name: Mohammed Tarik Uddin Ahmed
                Card No last 4 digit: 6004
                IndusInd Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Swapnil Tiwari 83
                  from NAGPUR, Maharashtra
                  May 22, 2022
                  Report
                  Copy

                  I tried to book movie from bookmyshow site through indusind bank platinium visa card. but whenever i tried to book the movie ticket it shows the message that "Sorry, the quota for the offer you are trying has been exhausted. Please try again later. Please check offer terms and conditions for details or check the support section at https://support.bookmyshow.com". I have tried to the movie tickets at midnight also but it shows me the same message. At the time of selling the credit card bank tole me that you can buy 2 movie tickets at the price of 1. we are providing you an Buy 1 get 1 Movie ticket offer on this platinum visa credit card. But now whenever i tried to book the movie tickets it shows the above message. This is a cheating with the customer by the bank. I am not the only person who felt cheated by the bank on this site there are so many people who filed a complaint against the bank for the same problem. So i requesting you to please take a look on it & take some serious legal action against the bank for giving the fake offers to the customer for selling their products. Due to this customer feels cheated.
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Helpful
                  10 other people found this review helpful
                  10 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mayank Mehta
                    May 21, 2022
                    Report
                    Copy

                    Dear Concern,

                    This is in reference to the credit account as mentioned in the subject line. Please be apprised that I have so far paid more than Rs. 1, 20, 000/- (One Lakh Twenty Thousand)
                    But to my surprise my outstanding still shows an amount of more than 1 Lakh rupees.

                    Hereby, through this means I rightfully seek explanation for the above calculation and also kindly share my acceptance for the extra charges which you have imposed every month.

                    Thanks & Regards
                    Mayank Mehta
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rishu@12
                      from PATNA, Bihar
                      May 20, 2022
                      Report
                      Copy

                      Address: Barh (BIHAR)

                      Hi sir, Madam
                      This is Abhay Raj I am frustrated from your employer who don't want to give me bike noc paper .I have purchased a bike pulsar ns 160 having bike no. Is BRO1DY 3494 MD AZHARUL HASSAN . I have paid all emi still I haven't received noc paper whenever I visited their Office everytime he makes excuses that why I mailing you directly plzzz arrange my noc paper asap plzz reply my mail..
                      Thanking you
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vicepresident
                        May 17, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        I have cleared my vehicle loan. The loan was availed in the name of Basant Singh from Ludhiana. The Reg no. is PB19H 2909. Find the RC attached for other details.
                        Please do the needful & provide NOC as soon as possible.
                        email : [protected]@gmail.com
                        Contact Person: Charanjeet Singh s/o Basant Singh
                        Contactno.[protected]
                        Jul 7, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 21, 2022
                        IndusInd Bank Customer Care's response
                        We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          Umang14
                          from Mohali, Punjab
                          May 14, 2022
                          Report
                          Copy

                          My debit card had expired and the bank sent it to the my previous work plce.
                          I changed my address associated with the bank account and asked the bank to send the debit card to new address
                          However it is being sent to old address again n again
                          The million calls i make to enquire, i just get to hear that please wait we will look into the matter and the card is being dispatched to your new address.
                          Last they told me that bank will ask india post to redirect it to ur new address.
                          Instead of coming to Mohali., my debit card was redirected to Zirakpur and the tracking shows that it is already delivered .
                          Clearly I have not received it so it is delivered to the wrong address
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Chandan9899
                            May 11, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Indusind Bank Sector 45 Noida India

                            Making fool of public! This bank should close! Their employees does fake commitment to clients and then stop receiving their calls! One of their sales guy kapil [protected] came and approach me for loan. I agree after he asked that i need to open account at their bank with limit of 10, 000 to start and later account will be 0% limit with in 7 days! The day my account open he stop receiving my calls! Nor took any documents for my loan! His purpose was only increase bank consumers! With in the period of 3 months my account debited more than 2500 INR and when I'm trying to reach him for his commitment of 0% limit conversation he's avoid my calls now! Please don't take any risk of your hard earned money! It's their business of making fool of people! Should boycott this bank
                            Jun 22, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 21, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pravinkumar SK
                              from Mumbai, Maharashtra
                              May 11, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata

                              I'm getting lot of calls from Indusind Bank on my mobile number [protected] for loan recovery despite starting that I'm not concerned person they are looking for.

                              I'm using this mobile number since 2013.

                              I don't hv any relation with this bank.

                              Despite telling delete my number from their database, nobody cares.

                              Pravin Kumar
                              [protected]
                              Jun 22, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 21, 2022
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
                              Verified Support
                              May 21, 2022
                              IndusInd Bank Customer Care's response
                              We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikasrao1
                                from KATHUA, Jammu and Kashmir
                                May 9, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: CTM Q.NO R.32, GOVINDSAR CHENAB TEXTILE MILLS KATHUA

                                Hello, I finance a hero splendor from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in opposite pathankot (Punjab) branch in Punjab of two wheelar.but he is providing me time next and next. Kindly help me in this regard. Please provide my email address no
                                Jun 16, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 10, 2022
                                IndusInd Bank Customer Care's response
                                Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sujith sasidar
                                  from Kannur, Kerala
                                  May 6, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  In my cibil score, there shows 2 loan account of other person in indusind bank. That loan is not related to me, I visited the kannur branch and give a letter about the matter, they checked and confirm me that account is not related to me. The branch says that this may be clerical error by cibil team of the bank. I am a Army person, my only intention of this leave is to take a home loan . but due to this cibil score issue couse by Indusand bank, I can't process my home loan . The cibil score must be clear. And also urgently I need a letter from Indusand bank that I have no any Loan account in this bank, so that I can process my home loan in this leave period. Pls take necessary action
                                  Jun 15, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 10, 2022
                                  IndusInd Bank Customer Care's response
                                  We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arulrajp
                                    May 6, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: HAL Stage III, 80 Feet Rd, Kodihalli, Bengaluru, Karnataka 560008

                                    Team,

                                    I had a outstanding of Rs.12 k in 2020 on my credit card for which i had dropped a cheque for the same in the ATM cheque box due to lock down we shifted to our home town and forgot about the transaction, recently we applied for the loan and it got rejected due to non payment of credit card due, we are ready to make the payment for our credit card please let me know how to proceed to get NOC for the same
                                    Jun 16, 2022
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 10, 2022
                                    IndusInd Bank Customer Care's response
                                    We request you to DM us your contact details or write to us at [protected]@indusind.com to enable us to assist you.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      essarath
                                      May 6, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I bought Honda Activa 5g on loan and paid my loan completely.It has been more than 3months now and still have not got my NOC. I contacted their sub branch many times but all they are saying processing is all complete and it's en route.Please resolve my issue.(Loan number-EMM02589H)
                                      May 17, 2023
                                      Complaint marked as Resolved 
                                      I made complaint at this forum and it got resolved ..please avoid indusind bank...very poor way of delivering services...
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 08, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that our team is working on your concern vide Service Reference Number: 21017747. Request your co-operation in the interim.

                                      Regards,
                                      Team IndusInd Bank
                                      Verified Support
                                      May 24, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We tried contacting you on your registered mobile number, however, we were unable to establish successful contact.

                                      As per the update, we understand that No Objection Certificate (NOC) has been arranged and the same can be collected from the branch.

                                      Regards,
                                      Team IndusInd Bank
                                      Jun 03, 2022
                                      Updated by essarath
                                      Look at the date of issue of NOC[protected] in the images i have shared and i received in[protected] around noon.
                                      Jun 08, 2022
                                      Updated by essarath
                                      I received NOC on May 21st after putting complaint here and they told me to submit it asap as last date of expiry was may23rd...(may22nd-sunday)..i coukdn able to submit my application on may23rd because my insurance didn update..after that i contact branch for reissued copy..they said it is not possible??..and recommend me to contact rto agents to whom I gave my application...status to my application is still not clear...if i have got my application 3month back on time..i could have solved the issue of insurance on time ...my complaint is not solved yet.
                                      Jun 08, 2022
                                      Updated by essarath
                                      I want re issued NOC so that i can do hypothecation termination..
                                      Jun 21, 2022
                                      Updated by essarath
                                      Still i have no response from the bank regarding the issue
                                      I received NOC on May 21st after putting complaint here and they told me to submit it asap as last date of expiry was may23rd...(may22nd-sunday)..i coukdn able to submit my application on may23rd because my insurance didn update..after that i contact branch for reissued copy..they said it is not possible??..and recommend me to contact rto agents to whom I gave my application...status to my application is still not clear...if i have got my application 3month back on time..i could have solved the issue of insurance on time ...my complaint is not solved yet.

                                      NOC delay - Comment #4002775 - Image #0
                                      NOC delay - Comment #4002775 - Image #1
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit