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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 14

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M
Makeshwaran
from Thoothukudi, Tamil Nadu
Apr 18, 2022
Resolved
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Sir
i am relieved in Jan 13 from indusind bank but I still I didn't get settlement.mugilan told me settlement will get with in march end.now march was closed.kindly clarify my settlement status.ignore this mail.i will go to legal action against our bank.settlement from employer given in 45 days but myself reached 90 days. Our HR team and account's team is lazy to role playing money with exit employees. I asked to our HR team in mugilan. He is said tomorrow or 2 days will come when I call him.i called many times. But I didn't get still now.

Name : maheswaran
Employee ID: IMFSR44714
Mobile no:[protected]
May 23, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2022
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please write to us at [protected]@indusind.com OR [protected]@indusind.com for further assistance.

Regards,
Team IndusInd Bank
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    Y
    Y meek moses
    from Delhi, Delhi
    Apr 11, 2022
    Resolved
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    Resolved

    Address: NO 28 , MAHATMA GANDHI RD, YELLAPA CHETTY LAYOUT KORAMANGALA BENGALURU , 560001

    Hi team,

    I opted for an account with indusind bank on the 3rd of april, and the video KYC was done immediately and the funding was done as well on the same day or the next day, from the following day I started receiving texts and emails stating that the account nominee details have been successfully registered, my UPI registration was successfull, account successfully added to UPI app, offer texts and emails started rolling back and forth, on the 5th i was able to see the initial deposit popping in my account and on the 6th the account was completely active on the 7th morning I see the account has been frozen due to name mismatch as per my pan and aadhar whrein its just my complete name on aadhar as per passport and initials abbreviated in pan card, later i was aked to vist branch and submit KYCagain which looked like i was lured in a trap for someone to come to the branch and open the account, after submitting the details its been several days I donot have an update on my account status and when i called them some days ago i was informed that its gonna take another day or two but now when i call them they say we will not provide any detail because we cant see your name wherein earlier they used to verify my details with DOB and nominee name . complete misrepresentation of the online account opening facility, account first activated and then deactivated after funds were deposited, thirdly the major problem I HAVE BEEN SENT A DEBIT CARD BY A COURIER WHICH DOES NOT HAVE MY NAME ON IT BIT JUST BLANK, FOLLOWING MY ADDRESS AND CONTACT, AND THE COURIER PERSON HAS DELIVERED IT . DOES RBI AND BANKING GUIDELINES ALLOW INDUSIND BANK TO SEND OUT COURIERS AS SUCH, BECAUSE I THINK WITH NO NAME MY ACCOUNT CAN BE AT RISK MY MONEY CAN BE AT RISK, AND BEFORE THE ACTIVATION EVERYONE WAS TALKING PLEASINGLY WITH ME BUT NOW THERE ARE ABRUPT DISCONNECTIONS OF VIDEO BRANCH AND NORMAL CUSTOMER SERVICE RUDE BEHAVIOUR .
    May 27, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 16, 2022
    IndusInd Bank Customer Care's response
    Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
    How does it help someone who has waited for days more than he is supposed to
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      gaurav7695
      from mumbai, Maharashtra
      Apr 11, 2022
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      Hi Sir,
      My indusind credit card 1 month payment is over due but i said to recovery agencies that i will be paying it on 20th of April because of financial issue also given email to indusind bank for this but still recovery agencies calling me and talking in misbehaving language also was shouting me on call indusind bank not supporting in this case lady is giving me warning that she will call to 10 people and will send to home address for recovery they call 20 times in a day they had mentally harressed me for this they say no can take action against us. please see into this matter i am sending the recording also how she talk.
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2022
      IndusInd Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
      Regards,
      Indusind Bank Ltd.
      Apr 18, 2022
      Updated by gaurav7695
      Name - Gaurav Gupta
      contact no - [protected]
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        S
        Shan916
        from jammu, Jammu and Kashmir
        Apr 9, 2022
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        This is to inform you that a request was raised for the debit card on[protected] on my account no. "[protected] " but i haven’t been informed about the charges and all for the debit card by the executive. If i was told that this debit card will cost me thousands of rupees as joining i would have not even asked for that. I only asked you guys that I didn’t received my welcome kit and i need a debit card for my use. He asked me to confirm the details for the debit card and i confirmed the details to him and i only talked to one executive and no other to confirm this special card . I am requesting you to dismiss the signature card on my account as i am not going to even activate or receive that card .

        That is your internal mistake which happened and i am not going to pay a penny for that.
        I hope you understand that why would i pay something around Rs[protected] /- for just a debit card on zero balance account.

        I request to dismiss this card without any charges applied to my account otherwise i will have to file a dispute.

        Regards,
        Shantanu gupta
        Mobile no. [protected]
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2022
        IndusInd Bank Customer Care's response
        Dear Mr. Gupta,
        As per our discussion, we wish to inform you that your signature debit card has permanently blocked through case id[protected].
        We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.
        Regards,
        Indusind bank Ltd.
        Apr 29, 2022
        Updated by Shan916
        Hello, i have been charged for the signature card and my account is in Negative amount and i any amount which is deposited is getting charged for that signature card. Please reverse the charge and reverse the amount charged on the account otherwise i am not going to use that account from now onwards. I am just frustrated from your services from the day I opened an account in your bank.
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          S
          senthil4u17
          Apr 8, 2022
          Resolved
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          Resolved

          I preclosed my auto loan before3 months. But in Cibil report still it was reflecting as loan is active with overdue.
          Loan ac TAG01626C
          Due to this reason when I was applied loan from another banks it was rejected.

          Kindly update and change the loan status to closed. and let me know?
          May 23, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 16, 2022
          IndusInd Bank Customer Care's response
          Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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            Pavanrayanni
            from Secunderabad, Telangana
            Apr 6, 2022
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            Address: Secunderabad

            Dear, I’m trying for NOC for my two wheeler vehicle but unable to, please help me resolve this issue TS10EA0509 my email address [protected]@gmail.com (03 are numerical)
            IndusInd Bank customer support has been notified about the posted complaint.
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              R
              Rahul Kumar777777
              Apr 4, 2022
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              Hi,
              I have applied for credit card from induslnd bank on July 2021. Which they told cannot be delivered to my home address pincode 221007 as the area is not feasible, so I requested them to deliver it to my delhi address in which they fail to deliver again (reason unknown). Now in August there is a transaction of rupees 11941 happned. Now they are asking me to pay the amount. Firstly, I have never received any credit card form the bank so it is not possible for me to use the card physically, secondly it is not possible for me to use the virtual card as I don’t have any account with this bank so i am not eligible to register in there mobile application. But now the recovery agent are calling me and telling that i am lying and must have used the card 1 way or the other. I have raised complaint to the bank customer care several times but no action taken. And now the recovery agents are calling and there is a threat in there voice. I can do the payment any time as one of the agents have given me the card number but I am not doing it because its not my mistake or i have not spent any thing from that card. Its some kind of bank issue or fraud which I am not able to figure out. Kindly help me with this issue as it is also affecting my CIBIL score very badly.
              Name- Rahul Kumar
              Phone- [protected]
              IndusInd Bank customer support has been notified about the posted complaint.
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                P
                Phalguna88
                Mar 29, 2022
                Resolved
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                Resolved

                I paid my two wheeler loan completely before 2 months ago and till now I didn't received my NOC and they are not receiving my phone call also this I need some solution regarding
                May 4, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Apr 01, 2022
                Updated by Phalguna88
                Please help me asap
                Verified Support
                Apr 02, 2022
                IndusInd Bank Customer Care's response
                We request you to kindly provide the below details along with your contact details at [protected]@indusind.com to enable us to assist you efficiently.
                1. Loan Account Number
                2. Vehicle Registration Number
                3. Engine Number
                4. Chassis Number
                5. Location
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                  S
                  Sunil Guliya
                  Mar 22, 2022
                  Resolved
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                  Resolved

                  Address: New Delhi

                  Dear
                  I have call you many times but no response. And I am walk in to many your Branch but no one help me to provide my noc certificate.
                  So that I am complaint.
                  my name is virender singh S/o mehar dass
                  and my car number is DL8CAB3481 AND MY LOAN NUMBER IS
                  INDB[protected]
                  Please provide my noc as soon as possible
                  My number is [protected]
                  Thanks
                  My Email [protected]@gmail.com
                  May 7, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2022
                  IndusInd Bank Customer Care's response
                  We have forwarded your concern vide service reference number 19475418, response as appropriate will be shared to the registered email id.
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                    S
                    sambhu adhikary
                    Mar 22, 2022
                    Resolved
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                    Resolved

                    Harassment by recovery agent

                    Address: kolkata

                    Due some financial issue form last three month i have make payment but after due date .
                    but your recovery agent Mr. Surajeet mob-[protected] .. continuously mentally harassment to make the payment as it is year end.
                    i requested him that on 5th of this month i will clear all the amt..make ac again normal..
                    this the way your organization treated with customer thought we are running in tough time..
                    plz do needful on...
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                    Om74
                    from Sonipat, Haryana
                    Mar 14, 2022
                    Resolved
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                    Resolved

                    Hi My name is OM kawar. My Loan number is DRR00390C.
                    My car number is HR10T1351.
                    I am waiting for my Duplicate NOC as my previous NOC got expired in lockdown and have already paid the fees in Branch and submitted the OLD original NOC in the Branch.
                    Yesterday I got a message stating (We have resolved your IndusInd Bank Request 18940739 related to Vehicle Loan Related. We hope the resolution meets your expectation. For any feedback or assistance, please call [protected] - IndusInd Bank).
                    I just want to confirm is my NOC issued or not and what is this message about.
                    Hope you will reply soon.
                    Thanks you
                    Mar 16, 2022
                    Complaint marked as Resolved 
                    I got my NOC today thanks to Indusind Bank customer service
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Mar 15, 2022
                    Updated by Om74
                    I need NOC urgently so please send it ASAP I am already waiting from a long time. It's my humble request to you.
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                      S
                      Shekhar Kurella
                      Mar 14, 2022
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                      Hello Team,

                      I have bought a vehicle (Thunderbird royal enfield) and cleared all my dues, I still not did receive my NOC. Here is my vehicle number AP29AQ 2927. Kindly look into this. Thank you

                      shekhar
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We request you to share below details to us at [protected]@indusind.com to enable us to assist you further.
                      Name -
                      Mobile number -
                      Loan number -
                      Engine number -
                      Chassis number -

                      Regards,
                      Indusind Bank LTD.
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                        K
                        Krishna715
                        from LUCKNOW, Uttar Pradesh
                        Mar 11, 2022
                        Resolved
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                        Resolved

                        Dear sir,

                        I am writing this to you coming under immense pressure of financial burden. IndusInd agents are creating mental pressure on me. My credit card outstanding balance is 120595.00. But I am unable to pay due to I'm jobless in after 7 month as if I am dying each and every day. They will compel me to take wrong decision with my life. Every month somehow I mange to pay minimum amount asking and lending from from friends relative and they have started charging me.im unable to pay after 3 month minimum amount Please take me out from this trouble which can destroy my family and my life.Tell me some such way by which I can get out of this crisis cookie, I do not have any money at this time so that I can deposit even the minimum amount.please help me.
                        His send me legal notice.

                        Please help me resolve this situation and save me
                        Apr 14, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 12, 2022
                        IndusInd Bank Customer Care's response
                        Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                        Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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                          Ksamuel
                          from Ongole, Andhra Pradesh
                          Mar 10, 2022
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                          Address: Hyderabad Trimulgherry
                          Website: Indusind bank

                          IndusInd Bank They are pretending to be beggars for money without giving NOC asking They have become beggars They are like beggars eating latrine for money They are beggars.
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            A
                            artigarg1089
                            Mar 10, 2022
                            Resolved
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                            Resolved

                            Fraud credit card transactions

                            I was having credit card of indusind bank.On 6th march, I try to login in mobile bankig application of indusind bank to know the details of bill pay. but application was not working as i entered correct otp many time but application showing invalid otp again and again.So, I tried many times.but it was not working. I called to customer care no, unable to get connected with customer care service. so i searched another customer care no from...
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                            M
                            Madh13
                            from MUMBAI, Maharashtra
                            Mar 10, 2022
                            Resolved
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                            Resolved

                            Address: Mankhurd, 303, Ashtyavinayak, Near Padua High School, off sion panvel highway

                            Fraud Transactions of Rs. 1, 89, 907 done on IndusInd Bank Credit Card on 30.01.2022 while generating card pin on customer care no. and they have hacked my phone and done total 4 transaction, all the documents attached herewith.

                            Immediately lodged dispute with IndusInd Credit Card

                            And Physically lodged complaint at Cyber Cell same day PSI Suyash Lokre

                            FIR made with Local Police Station - Sion Trombay, Mumbai 400088
                            PSI Gaikwad & Hatim is handling the same but no response.

                            Kindly find out the same as I am Mentally seek from one Month
                            Apr 14, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2022
                            IndusInd Bank Customer Care's response
                            Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                            Kindly resolve my complaint, As this was a such a big amount of Fruad Transaction.
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                              P
                              Pandiri Sandeepkumar
                              from Warangal, Andhra Pradesh
                              Mar 9, 2022
                              Resolved
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                              Resolved

                              Address: Jangaon

                              Hi sir Iam Sandeep kumar I taken car loan from IndusInd bank and same it’s closed loan amount but bank not issueing noc for till today I closed more than 15 days but not isssueing noc please issueing my noc it’s an very emergency
                              Apr 14, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2022
                              IndusInd Bank Customer Care's response
                              Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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                                S
                                ShivaK90
                                Mar 9, 2022
                                Resolved
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                                Resolved

                                Got below message from VM-CSBACK

                                Either message delivered to wrong mobile number or its fraud message with hyperlinks to click.

                                I don't have any account or credit card account with Indusind bank. and not sure why I recieved such message on credit points expiry

                                It seems suspicious so raised complaint Kindly look into it.

                                MESSAGE TEXT RECEIVED ON 3/9/2022
                                Dear Customer Your Indusind Bank Credit Card Points Worth Rs.6854 Will Expire By Tomorrow. Kindly Redeem Points In Cash By Click Here cutt.ly/yAmfMHr
                                - CSHBACK
                                Apr 14, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer, IndusInd Bank will NEVER ASK for your Credit Card CVV, PIN, OTP or Internet Password to offer Lucrative Deals, redeem Reward Points, Gifts, Vouchers, etc. NEVER share such information with anyone over unsolicited Calls, SMS, Email, Links or IVR, even if claiming to be from IndusInd Bank
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                                  mohit.dhandhi
                                  from Rewari, Haryana
                                  Mar 8, 2022
                                  Resolved
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                                  Resolved

                                  Didn't get NOC of car loan

                                  Address: Rewari

                                  I had a car loan with dharuhera-Rewari branch and i paid all dues but i didnt get any NOc certificate till
                                  Now.when i visit my branch they are not giving me any solution .my loan no is HGD01024C .please help to get noc...
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                                  girivardhan
                                  Mar 8, 2022
                                  Resolved
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                                  Resolved

                                  Address: PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093

                                  Hi sir,
                                  my two weeler lone details ' ANQ06991H ' my unicorn bike registered number AP39GU0589 iam pay the amount of settlement amount is Rs. 53157/- i pay the last December but iam not receiving the NOC jest 2 day back i call the tirupati branch manager i asking what happnd my NOC he is telling amount is pending Rs. 1650/-i telling iam already paid in two months back your Employ is RAJESH but rajesh is rejoined job January fist rajesh is in completed my application not closed and not given clearance document this not my mistake rajesh is not responding the phone what is this service your bank very bad service i my contact my mail :[protected]@gmail.com replay me this mail
                                  Apr 19, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 12, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  We will respond to your concerns vide service reference number: 18969001. We request your support and co-operation in the interim.

                                  Regards,
                                  Team IndusInd Bank
                                  Verified Support
                                  Mar 14, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  The loan AN*****1H was foreclosed in December, 2021 and as the amount then remitted was not the full settlement amount. The balance of Rs.870/- was collected on March 04, 2022. Now the loan has been closed and the no objection certificate can be collected on or after March 24, 2022 from the below branch:

                                  INDUSIND BANK LIMITED
                                  PLOT NO: 205-A, CHENJI PLAZA, OPP. SBI,
                                  K.T. ROAD TIRUPATHI 517 507

                                  Regards,
                                  Team IndusInd Bank
                                  Jul 19, 2022
                                  Updated by girivardhan
                                  thank you sapoted
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