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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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1322
Unresolved
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IndusInd Bank reviews & complaints page 14

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A
Abhilash Guru
Apr 20, 2022
Resolved
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Resolved

Indusind bank credit card has been issued on my name with misleading offers by marketing agent. I had closed my credit card as i came to know all those are false offer promises and conveyed the same message to customercare.

Then after my financial situation was very bad so did not make my payments on time for that they charged me penalties & all, And my cibil score was effected very badly. I know i am the responsible for that.

Card Number :[protected]American Express) 64, 614/- amount paid on 16 March 2022.

Card Number : [protected] ( Visa) 66, 598.14/- amount paid on 20 March 2022.

But still now i did not received my NOC from bank which effecting my cibil score. Please issue me NOC immediately.
Please feel free to contact in case of any query.

Thanks & regards,
Abhilash Gurujala
[protected]
May 25, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2022
IndusInd Bank Customer Care's response
We would like to inform you that the statement showing Zero outstanding can be referred to as the NOC as that confirms that there are no dues payable. Incase you need a written confirmation for the same please write to us from your registered email at [protected]@indusind.com from your registered email-id to enable us to assist you further.
               
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    M
    Makeshwaran
    from Thoothukudi, Tamil Nadu
    Apr 18, 2022
    Resolved
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    Resolved

    Sir
    i am relieved in Jan 13 from indusind bank but I still I didn't get settlement.mugilan told me settlement will get with in march end.now march was closed.kindly clarify my settlement status.ignore this mail.i will go to legal action against our bank.settlement from employer given in 45 days but myself reached 90 days. Our HR team and account's team is lazy to role playing money with exit employees. I asked to our HR team in mugilan. He is said tomorrow or 2 days will come when I call him.i called many times. But I didn't get still now.

    Name : maheswaran
    Employee ID: IMFSR44714
    Mobile no:[protected]
    May 23, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 22, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,

    We request you to please write to us at [protected]@indusind.com OR [protected]@indusind.com for further assistance.

    Regards,
    Team IndusInd Bank
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      Y
      Y meek moses
      from Delhi, Delhi
      Apr 11, 2022
      Resolved
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      Resolved

      Address: NO 28 , MAHATMA GANDHI RD, YELLAPA CHETTY LAYOUT KORAMANGALA BENGALURU , 560001

      Hi team,

      I opted for an account with indusind bank on the 3rd of april, and the video KYC was done immediately and the funding was done as well on the same day or the next day, from the following day I started receiving texts and emails stating that the account nominee details have been successfully registered, my UPI registration was successfull, account successfully added to UPI app, offer texts and emails started rolling back and forth, on the 5th i was able to see the initial deposit popping in my account and on the 6th the account was completely active on the 7th morning I see the account has been frozen due to name mismatch as per my pan and aadhar whrein its just my complete name on aadhar as per passport and initials abbreviated in pan card, later i was aked to vist branch and submit KYCagain which looked like i was lured in a trap for someone to come to the branch and open the account, after submitting the details its been several days I donot have an update on my account status and when i called them some days ago i was informed that its gonna take another day or two but now when i call them they say we will not provide any detail because we cant see your name wherein earlier they used to verify my details with DOB and nominee name . complete misrepresentation of the online account opening facility, account first activated and then deactivated after funds were deposited, thirdly the major problem I HAVE BEEN SENT A DEBIT CARD BY A COURIER WHICH DOES NOT HAVE MY NAME ON IT BIT JUST BLANK, FOLLOWING MY ADDRESS AND CONTACT, AND THE COURIER PERSON HAS DELIVERED IT . DOES RBI AND BANKING GUIDELINES ALLOW INDUSIND BANK TO SEND OUT COURIERS AS SUCH, BECAUSE I THINK WITH NO NAME MY ACCOUNT CAN BE AT RISK MY MONEY CAN BE AT RISK, AND BEFORE THE ACTIVATION EVERYONE WAS TALKING PLEASINGLY WITH ME BUT NOW THERE ARE ABRUPT DISCONNECTIONS OF VIDEO BRANCH AND NORMAL CUSTOMER SERVICE RUDE BEHAVIOUR .
      May 27, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 16, 2022
      IndusInd Bank Customer Care's response
      Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
      How does it help someone who has waited for days more than he is supposed to
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        G
        gaurav7695
        from mumbai, Maharashtra
        Apr 11, 2022
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        Hi Sir,
        My indusind credit card 1 month payment is over due but i said to recovery agencies that i will be paying it on 20th of April because of financial issue also given email to indusind bank for this but still recovery agencies calling me and talking in misbehaving language also was shouting me on call indusind bank not supporting in this case lady is giving me warning that she will call to 10 people and will send to home address for recovery they call 20 times in a day they had mentally harressed me for this they say no can take action against us. please see into this matter i am sending the recording also how she talk.
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2022
        IndusInd Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
        Regards,
        Indusind Bank Ltd.
        Apr 18, 2022
        Updated by gaurav7695
        Name - Gaurav Gupta
        contact no - [protected]
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          S
          Shan916
          from jammu, Jammu and Kashmir
          Apr 9, 2022
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          This is to inform you that a request was raised for the debit card on[protected] on my account no. "[protected] " but i haven’t been informed about the charges and all for the debit card by the executive. If i was told that this debit card will cost me thousands of rupees as joining i would have not even asked for that. I only asked you guys that I didn’t received my welcome kit and i need a debit card for my use. He asked me to confirm the details for the debit card and i confirmed the details to him and i only talked to one executive and no other to confirm this special card . I am requesting you to dismiss the signature card on my account as i am not going to even activate or receive that card .

          That is your internal mistake which happened and i am not going to pay a penny for that.
          I hope you understand that why would i pay something around Rs[protected] /- for just a debit card on zero balance account.

          I request to dismiss this card without any charges applied to my account otherwise i will have to file a dispute.

          Regards,
          Shantanu gupta
          Mobile no. [protected]
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 19, 2022
          IndusInd Bank Customer Care's response
          Dear Mr. Gupta,
          As per our discussion, we wish to inform you that your signature debit card has permanently blocked through case id[protected].
          We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.
          Regards,
          Indusind bank Ltd.
          Apr 29, 2022
          Updated by Shan916
          Hello, i have been charged for the signature card and my account is in Negative amount and i any amount which is deposited is getting charged for that signature card. Please reverse the charge and reverse the amount charged on the account otherwise i am not going to use that account from now onwards. I am just frustrated from your services from the day I opened an account in your bank.
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            S
            senthil4u17
            Apr 8, 2022
            Resolved
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            Resolved

            I preclosed my auto loan before3 months. But in Cibil report still it was reflecting as loan is active with overdue.
            Loan ac TAG01626C
            Due to this reason when I was applied loan from another banks it was rejected.

            Kindly update and change the loan status to closed. and let me know?
            May 23, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2022
            IndusInd Bank Customer Care's response
            Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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              P
              Pavanrayanni
              from Secunderabad, Telangana
              Apr 6, 2022
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              Address: Secunderabad

              Dear, I’m trying for NOC for my two wheeler vehicle but unable to, please help me resolve this issue TS10EA0509 my email address [protected]@gmail.com (03 are numerical)
              IndusInd Bank customer support has been notified about the posted complaint.
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                R
                Rahul Kumar777777
                Apr 4, 2022
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                Hi,
                I have applied for credit card from induslnd bank on July 2021. Which they told cannot be delivered to my home address pincode 221007 as the area is not feasible, so I requested them to deliver it to my delhi address in which they fail to deliver again (reason unknown). Now in August there is a transaction of rupees 11941 happned. Now they are asking me to pay the amount. Firstly, I have never received any credit card form the bank so it is not possible for me to use the card physically, secondly it is not possible for me to use the virtual card as I don’t have any account with this bank so i am not eligible to register in there mobile application. But now the recovery agent are calling me and telling that i am lying and must have used the card 1 way or the other. I have raised complaint to the bank customer care several times but no action taken. And now the recovery agents are calling and there is a threat in there voice. I can do the payment any time as one of the agents have given me the card number but I am not doing it because its not my mistake or i have not spent any thing from that card. Its some kind of bank issue or fraud which I am not able to figure out. Kindly help me with this issue as it is also affecting my CIBIL score very badly.
                Name- Rahul Kumar
                Phone- [protected]
                IndusInd Bank customer support has been notified about the posted complaint.
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                  P
                  Phalguna88
                  Mar 29, 2022
                  Resolved
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                  Resolved

                  I paid my two wheeler loan completely before 2 months ago and till now I didn't received my NOC and they are not receiving my phone call also this I need some solution regarding
                  May 4, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Apr 01, 2022
                  Updated by Phalguna88
                  Please help me asap
                  Verified Support
                  Apr 02, 2022
                  IndusInd Bank Customer Care's response
                  We request you to kindly provide the below details along with your contact details at [protected]@indusind.com to enable us to assist you efficiently.
                  1. Loan Account Number
                  2. Vehicle Registration Number
                  3. Engine Number
                  4. Chassis Number
                  5. Location
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                    S
                    Sunil Guliya
                    Mar 22, 2022
                    Resolved
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                    Resolved

                    Address: New Delhi

                    Dear
                    I have call you many times but no response. And I am walk in to many your Branch but no one help me to provide my noc certificate.
                    So that I am complaint.
                    my name is virender singh S/o mehar dass
                    and my car number is DL8CAB3481 AND MY LOAN NUMBER IS
                    INDB[protected]
                    Please provide my noc as soon as possible
                    My number is [protected]
                    Thanks
                    My Email [protected]@gmail.com
                    May 7, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2022
                    IndusInd Bank Customer Care's response
                    We have forwarded your concern vide service reference number 19475418, response as appropriate will be shared to the registered email id.
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                      S
                      sambhu adhikary
                      Mar 22, 2022
                      Resolved
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                      Resolved

                      Harassment by recovery agent

                      Address: kolkata

                      Due some financial issue form last three month i have make payment but after due date .
                      but your recovery agent Mr. Surajeet mob-[protected] .. continuously mentally harassment to make the payment as it is year end.
                      i requested him that on 5th of this month i will clear all the amt..make ac again normal..
                      this the way your organization treated with customer thought we are running in tough time..
                      plz do needful on...
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                      Om74
                      from Sonipat, Haryana
                      Mar 14, 2022
                      Resolved
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                      Resolved

                      Hi My name is OM kawar. My Loan number is DRR00390C.
                      My car number is HR10T1351.
                      I am waiting for my Duplicate NOC as my previous NOC got expired in lockdown and have already paid the fees in Branch and submitted the OLD original NOC in the Branch.
                      Yesterday I got a message stating (We have resolved your IndusInd Bank Request 18940739 related to Vehicle Loan Related. We hope the resolution meets your expectation. For any feedback or assistance, please call [protected] - IndusInd Bank).
                      I just want to confirm is my NOC issued or not and what is this message about.
                      Hope you will reply soon.
                      Thanks you
                      Mar 16, 2022
                      Complaint marked as Resolved 
                      I got my NOC today thanks to Indusind Bank customer service
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Mar 15, 2022
                      Updated by Om74
                      I need NOC urgently so please send it ASAP I am already waiting from a long time. It's my humble request to you.
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                        S
                        Shekhar Kurella
                        Mar 14, 2022
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                        Hello Team,

                        I have bought a vehicle (Thunderbird royal enfield) and cleared all my dues, I still not did receive my NOC. Here is my vehicle number AP29AQ 2927. Kindly look into this. Thank you

                        shekhar
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We request you to share below details to us at [protected]@indusind.com to enable us to assist you further.
                        Name -
                        Mobile number -
                        Loan number -
                        Engine number -
                        Chassis number -

                        Regards,
                        Indusind Bank LTD.
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                          Krishna715
                          from LUCKNOW, Uttar Pradesh
                          Mar 11, 2022
                          Resolved
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                          Resolved

                          Dear sir,

                          I am writing this to you coming under immense pressure of financial burden. IndusInd agents are creating mental pressure on me. My credit card outstanding balance is 120595.00. But I am unable to pay due to I'm jobless in after 7 month as if I am dying each and every day. They will compel me to take wrong decision with my life. Every month somehow I mange to pay minimum amount asking and lending from from friends relative and they have started charging me.im unable to pay after 3 month minimum amount Please take me out from this trouble which can destroy my family and my life.Tell me some such way by which I can get out of this crisis cookie, I do not have any money at this time so that I can deposit even the minimum amount.please help me.
                          His send me legal notice.

                          Please help me resolve this situation and save me
                          Apr 14, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 12, 2022
                          IndusInd Bank Customer Care's response
                          Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                          Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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                            Ksamuel
                            from Ongole, Andhra Pradesh
                            Mar 10, 2022
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                            Address: Hyderabad Trimulgherry
                            Website: Indusind bank

                            IndusInd Bank They are pretending to be beggars for money without giving NOC asking They have become beggars They are like beggars eating latrine for money They are beggars.
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              A
                              artigarg1089
                              Mar 10, 2022
                              Resolved
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                              Resolved

                              Fraud credit card transactions

                              I was having credit card of indusind bank.On 6th march, I try to login in mobile bankig application of indusind bank to know the details of bill pay. but application was not working as i entered correct otp many time but application showing invalid otp again and again.So, I tried many times.but it was not working. I called to customer care no, unable to get connected with customer care service. so i searched another customer care no from...
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                              M
                              Madh13
                              from MUMBAI, Maharashtra
                              Mar 10, 2022
                              Resolved
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                              Resolved

                              Address: Mankhurd, 303, Ashtyavinayak, Near Padua High School, off sion panvel highway

                              Fraud Transactions of Rs. 1, 89, 907 done on IndusInd Bank Credit Card on 30.01.2022 while generating card pin on customer care no. and they have hacked my phone and done total 4 transaction, all the documents attached herewith.

                              Immediately lodged dispute with IndusInd Credit Card

                              And Physically lodged complaint at Cyber Cell same day PSI Suyash Lokre

                              FIR made with Local Police Station - Sion Trombay, Mumbai 400088
                              PSI Gaikwad & Hatim is handling the same but no response.

                              Kindly find out the same as I am Mentally seek from one Month
                              Apr 14, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2022
                              IndusInd Bank Customer Care's response
                              Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
                              Kindly resolve my complaint, As this was a such a big amount of Fruad Transaction.
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                                Pandiri Sandeepkumar
                                from Warangal, Andhra Pradesh
                                Mar 9, 2022
                                Resolved
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                                Resolved

                                Address: Jangaon

                                Hi sir Iam Sandeep kumar I taken car loan from IndusInd bank and same it’s closed loan amount but bank not issueing noc for till today I closed more than 15 days but not isssueing noc please issueing my noc it’s an very emergency
                                Apr 14, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2022
                                IndusInd Bank Customer Care's response
                                Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
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                                  S
                                  ShivaK90
                                  Mar 9, 2022
                                  Resolved
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                                  Resolved

                                  Got below message from VM-CSBACK

                                  Either message delivered to wrong mobile number or its fraud message with hyperlinks to click.

                                  I don't have any account or credit card account with Indusind bank. and not sure why I recieved such message on credit points expiry

                                  It seems suspicious so raised complaint Kindly look into it.

                                  MESSAGE TEXT RECEIVED ON 3/9/2022
                                  Dear Customer Your Indusind Bank Credit Card Points Worth Rs.6854 Will Expire By Tomorrow. Kindly Redeem Points In Cash By Click Here cutt.ly/yAmfMHr
                                  - CSHBACK
                                  Apr 14, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 12, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Customer, IndusInd Bank will NEVER ASK for your Credit Card CVV, PIN, OTP or Internet Password to offer Lucrative Deals, redeem Reward Points, Gifts, Vouchers, etc. NEVER share such information with anyone over unsolicited Calls, SMS, Email, Links or IVR, even if claiming to be from IndusInd Bank
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                                    mohit.dhandhi
                                    from Rewari, Haryana
                                    Mar 8, 2022
                                    Resolved
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                                    Resolved

                                    Didn't get NOC of car loan

                                    Address: Rewari

                                    I had a car loan with dharuhera-Rewari branch and i paid all dues but i didnt get any NOc certificate till
                                    Now.when i visit my branch they are not giving me any solution .my loan no is HGD01024C .please help to get noc...
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