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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
Resolved
1322
Unresolved
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IndusInd Bank reviews & complaints page 14

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P
Praveenkanjarla
from Warangal, Andhra Pradesh
Oct 7, 2022
Resolved
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As i activated the full DND service on my VI network, i'm still getting repeated calls from the indusind bank, i already warned them multiple times regarding the DND, they are ignoring and making repeated calls.
Nov 11, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2022
IndusInd Bank Customer Care's response
We request you to visit the link https://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.
We would like to inform you that it takes 45 days to activate DND from the date of registration. Post 45 days if you are still getting calls from Indusind Bank, Request you to DM us the below details for further assistance:-
Name of the Customer
Mobile Number registered for DND:
Date of DND registration:
Type of Call:
Number from which call given:
Location of the customer:
Verified Support
Oct 11, 2022
IndusInd Bank Customer Care's response
Dear Customer,
We request you to visit the link https://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.
We would like to inform you that it takes 45 days to activate DND from the date of registration. Post 45 days if you are still getting calls from Indusind Bank, Request you to email us the below details to us at [protected]@indusind.com for further assistance:-
Name of the Customer
Mobile Number registered for DND:
Date of DND registration:
Type of Call:
Number from which call given:
Location of the customer:

Regards,
IndusInd Bank Team
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    L
    from Gandhidham, Gujarat
    Oct 4, 2022
    Jul 18, 2023
    This thread was updated on Jul 18, 2023
    Resolved
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    Address: IndusInd Bank, Rajkamal II, Plot No.342, Ward 12/B, Gandhidham - 370201, Kachchh - Gujarat

    IndusInd Bank has debited charges on which Bank charged GST 18% but Bank is not providing proper TAX Invoices due to which our Company - Coral Shipping Shipping Services LLP not able to take GST ITC.

    We have taken matter with their Senior Authority but still matter is not re-solved.
    Nov 6, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2022
    IndusInd Bank Customer Care's response
    We regret the inconvenience caused to you. Please write your detailed concern to [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.
    We have registered your Request 40728084 related to ATM Transaction Chargeback. Please allow us 7 working day(s) to process your request - IndusInd Bank
    Please share me status
    Thanks & Regards,
    Shanty Rajput
    +91-[protected]
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      B
      Bapusaheb Patil
      Sep 29, 2022
      Resolved
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      Someone I know gave my number ( [protected] ) as reference for their loan without my consent. I did not consent for them to give my number as a reference.
      Now IndusInd Bank employees are calling and harassing me about their loan. I never consented for my phone number to be shared. Please stop the harassment calls to my number: [protected]
      Nov 2, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2022
      IndusInd Bank Customer Care's response
      Request you to visit the link https://indusind.com/in/en/personal/do-not-call.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.

      The total turn around time for DND activation is 45 days . You may continue to receive calls in the interim .

      We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected].

      You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html
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        K
        Kishan Kudtarkar
        Sep 29, 2022
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        I have purchased an insurance policy from this bank as I hold an account one of the employee Amita vernekar help me to get the insurance policy I have clearly mentioned abt the deases for the helth insurance. But she dint mentioned the actual deases and created a policy during the verification she told there won't be a problem just mention what is ther in the form only inform that which I did so later during the claim rejection I got to know. The actual deases ws not disclosed. Because of tht I lost around 3 lack rs and my premium amount I request you team plz remove such employee from the organization and give me justice
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from IndusInd Bank.

        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

        Regards,

        Social Media Team
        IndusInd Bank Ltd
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          V
          vyshuu
          Sep 27, 2022
          Resolved
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          Resolved

          Address: PUNGANUR -517247

          I have cleared my bike loan in January 2022. Please issue my clearance certificate. My bike registration number is AP39HW9127.
          Nov 3, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2022
          IndusInd Bank Customer Care's response
          Dear Customer,

          Greetings from IndusInd Bank.

          Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

          We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id to enable us to assist you efficiently.

          1. Loan Account Number
          2. Vehicle Registration Number
          3. Engine Number
          4. Chassis Number
          5. Location
          6. Mobile number.

          Regards,

          Social Media Team
          IndusInd Bank Ltd
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            S
            slnspraveen
            from hyderabad, Andhra Pradesh
            Sep 22, 2022
            Resolved
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            Resolved

            Address: hyderabad

            Please provide for below attached RC
            Oct 28, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 23, 2022
            IndusInd Bank Customer Care's response
            Dear Praveen

            We looking into your concerns vide service request number 26827146.

            Thanks
            Team IndusInd Bank
            Verified Support
            Sep 27, 2022
            IndusInd Bank Customer Care's response
            Dear Praveen

            We wish to inform you that duplicate NOC has been organised for the referred loan AHXXXXX0H. We request that NOC can be collected on or after 7.10.2022 from the below mentioned branch.

            INDUSIND BANK LIMITED[protected]/D/193/8 & 9, OPP. PARTHA DENTAL CLINIC, SHALLVAHA NAGAR, MAIN ROAD, DILSUKH NAGAR, HYDERABAD 500 036

            We understand your escalation has been addressed and resolved up to your satisfaction

            For any clarifications, you can contact us on [protected] or write to us on [protected]@indusind.com

            You are requested to kindly share your valuable feedback, on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

            Thanks
            Team IndusInd Bank
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              A
              Alok Guha
              Sep 20, 2022
              Resolved
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              Resolved

              Went to your Bangur Avenue Branch yesterday to open one SB and Fixed account. The service manager promised to visit my residence in the evening to complete the formalities. I waited for him but did not turn up. Instead some lady called up and promised to visit me today morning. I waited for her and again she did not turn up. Again she called and promised to visit in the evening. I refused as I have some other obligations. My experience even before becoming one of your customers is not at all pleasant.
              Nov 1, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2022
              IndusInd Bank Customer Care's response
              Dear Alok

              We request you to share us your contact details at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

              Thanks
              Team IndusInd Bank
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                R
                rahul singh kachhawa
                Sep 18, 2022
                Resolved
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                Address: BIKANER

                I've paid my all dues and I'll not receive NOC
                Oct 20, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Sep 18, 2022
                Updated by rahul singh kachhawa
                My loan number RDK12228H
                Verified Support
                Sep 19, 2022
                IndusInd Bank Customer Care's response
                Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                  B
                  bhartesh kumar
                  Sep 13, 2022
                  Resolved
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                  Resolved

                  Address: Panipat Haryana

                  Dear Team,
                  I took a Home loan from Indusind Bank in feb-2020 of amount 9.8 lakh. And bank did FD of amount 31354 ruppe at that time. Now I preclose my Home loan from this bank and given a written request for return of my FD amount on 30-Aug-2022 in Karnal Sham nagar branch of Indusind bank. But I didn't recieved any amount yet. Also their customer is not responding on it.

                  So, kindly help me to get my FD amount back. Also refer all below detail for your reference.

                  Name - Bhartesh
                  Address - H. no. 6B, Azad Nagar Panipat
                  Contact no. [protected]
                  Email id - [protected]@gmail.com
                  Name of Bank - Indusind Bank
                  Branch - sham nagar Karnal Haryana
                  FD Amt. - 31354/-
                  FD No.[protected]

                  Thanks & Regards
                  Bhartesh
                  Oct 17, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 14, 2022
                  IndusInd Bank Customer Care's response
                  We request you to send the scanned copy of the acknowledgement receipt for the request given at [protected]@inudsind.com for further investigation.
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                    A
                    Anant Home
                    Sep 13, 2022
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                    Resolved

                    Address: Sant nagar burari

                    I m trying to get NOC from last 2 years ... No one is co operating even not picking my call... Loan is completed 5 year ago..
                    Oct 18, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2022
                    IndusInd Bank Customer Care's response
                    Please write to us at [protected]@indusind.com along with below mentioned details:

                    We request you to provide us below details to enable us to assist you further.

                    Complete Loan Account number:
                    Name:
                    Registered Number:
                    Address along with City:
                    Loan amount:
                    Emi Amount:
                    Vehicle No.:
                    Engine No.:
                    Engine Chassis No.:
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                      R
                      reeteshchauhan
                      Sep 12, 2022
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                      Hi Team,
                      I am getting transaction alert via sms from approx more than a year. But, I even don't have any account in this bank. It's been approx more than a year getting this. This is not good for your customer account security.

                      I tried calling customer care. But, as I don't have any account in this bank I can't connect. I have dropped mail regarding this from my gmail account reetesh.[protected]@gmail.com with subject 'Remove Incorrect Mobile Number for Banking' on [protected]@indusind.com email id. There I have shared mobile number as well on which I am getting these alerts continuously.
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        R
                        ramchandani08
                        from Kanpur, Uttar Pradesh
                        Sep 12, 2022
                        Resolved
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                        Resolved

                        Address: Karachi Khana, Kanpur - 208001

                        I’m holding a Savings A/c –[protected] by the name of Nitin Ramchandani in IndusInd Bank. I use my Debit Card to pay my Utility Bills from PhonePe App every Month. On Friday 9th September 2022, I wanted to make a payment of ₹5, 109 to KESCO. After Entering the CVV I was redirected to your Bank’s OTP page. OTP was received for the amount ₹5, 109 at 6:15 p.m. to my registered Mobile No. [protected], I entered the same to complete the process. The Transaction was Successful, but I received 2 SMS instantly from the Bank debiting 2 times the same amount of ₹5, 109. The available Balance before the transaction was ₹13, 588, 1st SMS stated the balance as ₹8, 479 and the 2nd to ₹3, 370.

                        I contacted PhonePe support team, but they have received ₹5, 109 only once, I had a talk with the Bank’s Customer Care representative as well and discussed the same. They have Assigned a Request ID 26177701 for POS Transaction Chargeback. I have attached screenshots regarding the matter, IndusInd Bank has asked for 5 Working Days to process my request.

                        Update:
                        I received an SMS from Bank:
                        We have resolved your IndusInd Bank Request 26177701 related to POS Transaction Chargeback. We hope the resolution meets your expectation. For any feedback or assistance, please call [protected] - IndusInd Bank

                        Contacted the Bank's customer care again, I tried to explain how can 2 amounts of the same value be debited on 1 OTP? Transactions done by debit card can be trackable. I have also submitted a letter and hard copies (Statement Screenshots PhonePe and savings account as well as SMS Screenshots) to your branch. They have given me another Request No. 26283182.

                        I am not satisfied with the process. It's a technical error by the bank. If this issue will not resolve. I'll be heading To RBI and will be closing my Savings and Current Accounts with your Bank.
                        Sep 15, 2022
                        Complaint marked as Resolved 
                        Refund Received, Account credited with the amount ₹5, 109. Thank you IndusInd Bank & ConsumerComplaints.in
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Sep 12, 2022
                        Updated by ramchandani08
                        Screenshots:

                        Verified Support
                        Sep 13, 2022
                        IndusInd Bank Customer Care's response
                        Dear Customer,

                        We will respond to your concerns vide service reference number: 26295828. We request your support and co-operation in the interim.

                        Regards,
                        Team IndusInd Bank
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                          E
                          Espeeglobal
                          from Roorkee, Uttarakhand
                          Sep 7, 2022
                          Resolved
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                          Resolved

                          Address: The Espee Global School, Roorkee - 247667

                          I have taken fastag through IndusInd Bank for my school transport vehicles. My IndusInd Bank fastag customer ID is 1050272. Bank has not credited 06 nos fastag recharge amounting to Rs 34000-00 even after repeated requests. My IndusInd bank complaint no. is 25344475.
                          Please Help me.
                          Regards
                          Kanika Gupta
                          Oct 13, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 10, 2022
                          IndusInd Bank Customer Care's response
                          Dear Customer,
                          We request you to provide us the below details to assist further
                          Please refer and get the below 6 required details to verify the same and resolve further.

                          Transaction date --- XX-XX-XXXX
                          Transaction amount --- XXX.00
                          Disputed amount --- XXX.00
                          Txn Mode ( PAYU, UPU, BBPS) --- Mandatory Gateway related.
                          Txn reference Number --- 16 digit pay ref number as PGXXXXX / 12dgit UPI reference number / 20digit alpha numeric BBPS reference number

                          Txn proof ( Recharge screenshot
                          of statement reflecting the the
                          transaction along with reference
                          Number --- Mandatory

                          Regards,
                          Team IndusInd Bank
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                            A
                            Amitvadsariya
                            Sep 6, 2022
                            Resolved
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                            Resolved

                            Address: Hyd

                            Indusind bank credit card already closed last month and no due payment but today received this sms for me
                            05/09/22 Stmt Alert: Total Amount Due on your IndusInd Bank Credit Card XXXX9018 is INR 117.15 and Minimum Amount Due is INR 100.00, payable by 25/09/22. Payment to be made immediately if previous statement dues are unpaid or Card account is overlimit. Click https://t.co/GKwNgqsqOx to pay now - IndusInd Bank

                            Why 117 rs bill send me look at that screenshot i have send already
                            Oct 13, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 10, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            As Discussed, We confirm you that as on date there is no outstanding balance payable on your card account. The statement showing Zero outstanding can be referred to as the NOC as that confirms that there are no dues payable. In case you need a written confirmation for the same please write to us from your registered email at [protected]@indusind.com

                            Regards,
                            Team IndusInd Bank.
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                              cnu77
                              Sep 6, 2022
                              Resolved
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                              Resolved

                              Address: Chennai
                              Website: indusind.com

                              I want a fresh NOC for my already completed car loan. I sent an email to the bank, but no response so far.

                              The RTO office is asking for fresh NOC for name transfer and this one issue is holding the transfer. Once received that RTO office says they will take care of the name transfer.

                              An NOC is a letter with authorised signature. Why is it so tedious to get that.

                              I want to get that letter through postal. I am even ready to pay the postal charges too.

                              [protected]@gmail.com
                              Oct 19, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Sep 06, 2022
                              Updated by cnu77
                              Hypothecation# TCC00713C
                              Verified Support
                              Sep 17, 2022
                              IndusInd Bank Customer Care's response
                              Dear Customer, Request you to visit below mentioned IndusInd Bank branch and collect the NOC for your card loan on or after 30.09.2022

                              INDUSIND BANK LTD
                              1ST FLOOR, NO: 3, VILLAGE ROAD
                              NUNGAMBAKKAM
                              TAMIL NADU
                              Chennai
                              600034.

                              For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.
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                                Sujeethn
                                from Bengaluru, Karnataka
                                Sep 5, 2022
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                                Address: Whitefield Bangalore

                                Sir/Madam

                                Please stop/cancel my ECS immediately which is on Aakash Byjus as my first EMI will be tomorrow

                                I have informed already, but still out is not stopped

                                Thanks
                                Sujeeth Narayanan
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to write to us at [protected]@indusind.com with elaborated concern to enable us to address the issue and provide the appropriate resolution to your concern.

                                Regards,
                                Team IndusInd Bank
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                                  ME-022-Nilutpal Das
                                  Sep 4, 2022
                                  Resolved
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                                  Resolved

                                  Indusland bank Credit card no. [protected] is still inactive even after the complete payment.
                                  I personally request you to activate the credit card at immediate.
                                  I don't want to get this Matter to RBI. I am saying this because from my side all the penalties are cleared. Therefore activate the credit card.
                                  NAME - Nripen chandra Das
                                  D. O. B-15/10/1964
                                  Oct 13, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 07, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Mr. Das,

                                  We have responded to your concerns vide service reference number 25475845

                                  Response as appropriate is shared to you by email, please refer the e-mail sent to you as on dated 27 August 2022.

                                  If issue persist requesting you to write to us at [protected]@indusind.com to check and assist you further.

                                  Regards,
                                  Team IndusInd Bank.
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                                    omkr80
                                    from Mathura, Uttar Pradesh
                                    Sep 2, 2022
                                    Resolved
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                                    Resolved

                                    Address: VASUNDHARA GHAZIABAD

                                    Sir i get finance bike up14cl3471 from indusind bank in the name of anil kumar singh. I already cleared all payments. I misplaced noc and applied for duplicate. Now today 15 days completed and bank says another 15 days will be taken. Branch ghaziabad rdc contact person sumit tyagi no [protected].
                                    Oct 11, 2022
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 09, 2022
                                    IndusInd Bank Customer Care's response
                                    We request you to write to us at [protected]@indusind.com from your registered email ID and share the complete Loan account number and contact details in order to assist you further.
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                                      G
                                      from New Delhi, Delhi
                                      Sep 1, 2022
                                      Resolved
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                                      Resolved

                                      Address: PUNE

                                      Dear Team,

                                      Loan A/C No.MQG00784H
                                      Two wheeler loan NOC Not provided to IndusInd bank, Regarding Original NOC No any mail communication and no any Message or Call for NOC regarding.
                                      (Siddharth Jagtap - [protected])he Asking for apply to duplicate NOC And Charges pay to 550rs.

                                      Thanks in advance
                                      Govind Mali
                                      Call: +[protected]
                                      Oct 20, 2022
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 03, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Govind

                                      We have referred your concerns to the relevant team. Our official will connect with you at the earliest

                                      Thanks
                                      Team IndusInd Bank
                                      Verified Support
                                      Sep 07, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Mr. Govind.

                                      As per our team revert, RC copy of the vehicle financed thru deal MQGXXX4H has not submitted at branch. Hence NOC kept on hold. We request you to submit RC copy at nearest finance branch to release NOC on said loan.
                                      Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                                      Thanks
                                      Team IndusInd Bank
                                      Sep 10, 2022
                                      Updated by [email protected]
                                      I Have required my NOC. I have close my two wheeler loan, Please provide NOC urgent basis.

                                      Kindly support i request to you Please provide NOC.
                                      Verified Support
                                      Sep 15, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Mr. Govind.

                                      We wish to reiterate you that RC copy of the vehicle financed thru deal MQGXXX4H has not submitted at branch. Hence NOC kept on hold. We request you to submit RC copy at nearest finance branch to release NOC on said loan.
                                      Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                                      Thanks
                                      Team IndusInd Bank
                                      Reminder one
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                                        dhanpatraisrivastava
                                        Sep 1, 2022
                                        Resolved
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                                        Resolved

                                        I, Kumar Premchand, used SBI Collect to pay my GOVT ENGG COLLEGE BHOJPUR exam fees of Rs. 3710 yesterday (31/08/2022) by scanning QR code through my IndusInd Mobile Bank app UPI and the amount was debited from my a/c but SBI Collect payment history is showing the status - Failure and Transaction Description - No Transaction record found. SBI Collect payment transaction reference number is DUJ6426171.

                                        Kindly look into this matter ASAP.
                                        Oct 15, 2022
                                        Complaint marked as Resolved 
                                        IndusInd Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 03, 2022
                                        IndusInd Bank Customer Care's response
                                        Dear Customer

                                        We request you to write to us at [protected]@indusind.com to enable us to assist you.

                                        Thanks
                                        Team IndusInd Bank
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