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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
Resolved
1322
Unresolved
881
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IndusInd Bank reviews & complaints page 15

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V
Vinitadas
from Mumbai, Maharashtra
Sep 1, 2022
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Hello team,

I am Vinita, have am using my credit card from past 5yrs, my card limit is 2.5 lacs and always been regular on my payments.
Unfortunately, now as I am going through financial burden bcoz of my health and on worst patch of my life. I am unable to make the payment of my card. I am getting multiple calls for the bank and they use abusive languages. I am not in state of taking the mental torture.
I am happy to may 70k to 80k in emi and settle my card.
I tried calling customer service but was on call for more than 40 mins as the IVR keep transferring to wrong dept.
Please help me.
Phone- [protected]
Email- [protected]@gmail.com
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2022
IndusInd Bank Customer Care's response
Dear Customer

We have referred your concerns to the relevant team. Our official will connect with you at the earliest

Thanks
Team IndusInd Bank
Verified Support
Sep 06, 2022
IndusInd Bank Customer Care's response
We understand that the resolution to your grievance, has been shared on your email address, from our [protected]@indusind.com, on September 06, 2022, vide service reference number 25999722 . In case the resolution does not meet your expectations, we request you to write back to our email address.
Sep 10, 2022
Updated by Vinitadas
I am still waiting for settlement team to contact me.
Sep 10, 2022
Updated by Vinitadas
Hi team this is so disheartening. I have requested to settle my card and expecting call from relevant team, meanwhile collection team came to my house and scared my mom. My parents r diabetic and bp patient, she got restless they way he spoke. This is not the way to threaten. I am waiting for the right team to help me. In my past 15+ years of career, I have never been in collection and always adhered to the bank policies. But as I am in bank phase of my life I expect little humanity from the bank. I don’t want to c my parents in this situation. I am responsible for the card please talk to me not to my parents in my absence. It’s a request to the bank.
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    S
    satyandra11
    Aug 31, 2022
    Resolved
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    Resolved

    Hi sir my name is Satyendra budania my loan account no is ZCFDLNRNV00548C
    Sir I have cleared my loan but I haven't got any update about NOC yet I asked your Vaishali Nagar jaipur branch& state head karampal Singh also they are telling that it will take at least 1 month and talking very rudely Sir i sell my car then why i will wait till 1 month for NOC I have made my complete payment on 7 august 2022 so why should I wait for a month I am not satisfied with your service Sir I want to request you to speak to your Vaishali Nagar branch and Issue my NOC as soon as possible
    My contact no is [protected]
    Oct 15, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 03, 2022
    IndusInd Bank Customer Care's response
    HI Satyendra

    We have referred your concerns to the relevant team. Our official will connect with you at the earliest

    Thanks
    Team IndusInd Bank
    Verified Support
    Sep 07, 2022
    IndusInd Bank Customer Care's response
    Dear Satyendra,

    We wish to informed you that the deal has been closed in our books on 29.8.2022. We request you to collect NOC on or after 16.9.2022.
    We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.

    Thanks
    Team IndusInd Bank
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      G
      GIRIPRASAD GANDRATHI
      Aug 31, 2022
      Resolved
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      Resolved

      Address: BODUPPAL

      I have cleared my two wheeler dues
      vechicle details TSO8FB6797
      registered owner name SRILATHA D

      nobody assisting to me regarding NOC

      multiple time visited the indus ind bank offices

      kindly resolve my issue

      i need my noc as soon as possible.

      please call me regarding resolution [protected]
      Oct 8, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 03, 2022
      IndusInd Bank Customer Care's response
      Dear Customer

      We have referred your concerns to the relevant team. Our official will connect with you at the earliest

      Thanks
      Team IndusInd Bank
      Verified Support
      Sep 07, 2022
      IndusInd Bank Customer Care's response
      Dear Customer,
      We would like to inform you that full and final settlement in the deal AHHXXXX2H was made on 24.8.2022 after a payment of Rs5240/- was remitted. We wish to inform you that the deal has been closed and request you to collect NOC on or after 17.9.2022 from the branch where the payment was remitted.

      We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.

      Thanks,
      Team IndusInd Bank
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        A
        akash atalkar
        Aug 30, 2022
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        Address: AMRAVATI

        Hi Sir,

        Clearance certificate is not issued after closing the bike loan. Can you kindly provide clearance certificate. Reg no: MH27BM9763
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        Greetings from IndusInd Bank.

        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

        Regards,

        Social Media Team
        IndusInd Bank Ltd
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          L
          LaxmiJ
          Aug 28, 2022
          Resolved
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          Resolved

          Respected sir,
          I J.laxmi applied for car loan in IndusInd Bank, As I got 3, 50, 000 credited in my bank account.But in my loan account it's showing 3, 60, 000.I have explained this matter to IndusInd Bank via e-mail.But I didn't get any response from Bank. And also I'm unable to pay my emi's through my bank account, as their executive not updated my mach form. So you are requested to solve my problem as early as possible.

          My loan account details are,
          Loan account number: ATI00849C
          Name: JANAPAREDDY LAXMI
          BANK: INDUSIND.

          Please do the needful.

          Regards,
          J.Laxmi,
          Mob: [protected].
          Gajuwaka, Visakhapatnam.
          Oct 28, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 02, 2022
          IndusInd Bank Customer Care's response
          Dear Customer,
          We would like to inform you that amount financed for the loan ATIXXXX9C is Rs 360000 lakhs only. To be paid along with interest of Rs108720/- and total outstanding amount is Rs 468720. Hence, loan can be completed with 47 EMI of Rs 9973/- per month.
          Further, we understand ACH mandate has been given from co-borrower bank account. However, the cancelled cheque submitted does not mentioned with the name of primary account holder. Hence, to register NACH we require a copy of the co-borrowers bank statement where mentioned their name.

          We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

          Regards,
          IndusInd Bank Team
          Sep 04, 2022
          Updated by LaxmiJ
          Please arrange your executive to collect necessary documents from me, As l'm unable to pay my emi's through my bank account or any UPI accounts like phone pe...so please arrange an executive.

          Regards,
          J.Laxmi
          Sep 10, 2022
          Updated by LaxmiJ
          I didn't get clarification from your end about my problem, my bank account credited with 3, 50, 000(loan amount). How can you charge 3, 60, 000 from me.
          Verified Support
          Sep 13, 2022
          IndusInd Bank Customer Care's response
          We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
          Verified Support
          Sep 19, 2022
          IndusInd Bank Customer Care's response
          We wish to inform that this is a refinance deal and hence against a loan amount of Rs. 3, 60, 000 lakhs only the initial documentation charges, loan processing charges, TATA AIG insurance premium totalling to Rs.10, 000/-, have all been deducted and the balance has of Rs. 3, 50, 000 lakhs has been credited to your account.

          These charges have been in detail shared in the welcome letter sent to you.

          We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

          Regards,

          IndusInd Bank Team
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            B
            belal7860
            from Kolkata, West Bengal
            Aug 25, 2022
            Resolved
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            Resolved

            Hi,

            I had opened a 3 in 1 account with Indusind Bank last week to avail benefits of my trading account with Upstox.
            However, it is told to me today that this facility is no longer there as Indusind is no longer opening new 3 in 1 accounts. But, Indusind website still accepts new account requests and entertaining them. Direct link below-
            https://www.indusind.com/in/en/personal/accounts/saving-account/IndusStox.html

            This is complete misseling a product which the bank does not offer to consumers.

            I have now been trapped with a account which is not o[censored]se for me. I am guessing that I will also be charged for the debit card they issued and any account closure fees.
            All my time and money is wasted. Please assist and take action.
            Sep 27, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2022
            IndusInd Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to your banking experience. Request you to write us at [protected]@indusind.com for us to assist you further.

            Regards,
            Team IndusInd Bank
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              Navakanth kurma
              from Vijayawada, Andhra Pradesh
              Aug 23, 2022
              Resolved
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              Resolved

              Address: Vijayawada

              Sandhya Sri from Vijayawada, Andhra Pradesh
              Ayg 23, 2022
              Car loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service... Gudivada car loans division could not respond properly... Today very urgent loan clear certificate pl. Directions to Gudivada (Ap) division immediately my car loan clearance certificate... Hence ones again i request you to kindly issue immediately my car noc
              My name.. Sandhya Sri
              Sep 24, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 24, 2022
              IndusInd Bank Customer Care's response
              We regret the inconvenience caused. Request you to share us your contact details along with loan number or write to us at [protected]@indusind.com
              Hi sir my name is Satyendra budania my loan account no is ZCFDLNRNV00548C
              Sir I have cleared my loan but I haven't got any update about NOC yet I asked your Vaishali Nagar jaipur branch& state head karampal Singh also they are telling that it will take at least 1 month and talking very rudely Sir i sell my car then why i will wait till 1 month for NOC I have made my complete payment on 7 august 2022 so why should I wait for a month I am not satisfied with your service Sir I want to request you to speak to your Vaishali Nagar branch and Issue my NOC as soon as possible
              My contact no is [protected]
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                A
                Asim Vishwakarma
                Aug 19, 2022
                Resolved
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                Address: Chhindwara, MP

                My name is Dharam das Vishwakarma, I have been charged Rs.1399 for past 8years since 2015 in the name of CPP without my consent or knowledge. Have also raised complaint in Indusind bank customer care and at my home branch of Indusind bank but no appropriate action has been taken. I have just received 699 as a refund in the name of CPP reversal but the amount of rs. 11129 has been deducted so far from year 2015. I want to register a complaint in consumer forum for this issue.
                Sep 28, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 20, 2022
                IndusInd Bank Customer Care's response
                Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please write to us at [protected]@indusind.com to enable us to assist you.
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                  M
                  M veera venkata Satish
                  Aug 18, 2022
                  Resolved
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                  Address: Hyderabad

                  I took Bike loan from IndusInd Bank, My loan EMIs completed 2 years ago, during Covid time they said to visit bank I put all efforts and visited Bank and able to connect the executive after a long waiting time in the Queue. But the Bank Executive said we have nto received the NOC, wait for some more time post that no one called me, I wonder when they are deducting amount from the Bank for the EMI's online why Bank never sends the NOC over mail?

                  When I enquired about the NOC, they said its already issued, apply for duplicate one by paying 500Rs. is this the way Bank institutions working. Please help me out to get my NOC.
                  Oct 1, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 20, 2022
                  IndusInd Bank Customer Care's response
                  We are extremely sorry Sir! We will get this resolved for you. Please share us your registered contact details along with loan details. We wish you a great day!
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                    R
                    Rinal verma
                    from Gurugram, Haryana
                    Aug 17, 2022
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                    Hi All,
                    I am not able to withdraw the PF balance because of exist date has not been added in my PF. I was an employee of indusind bank from 11 jan 2021 to 31 March 2021, due to family emergency i had to quit the jod immediately but HR forgot to add my exist date in PF that's why i am facing difficulties to withdraw my PF balance.
                    Kindly Help and do the needful
                    Details are mentioned below
                    Name- Richa Verma
                    UAN[protected]
                    Email - [protected]@gmail.com, richa.[protected]@indusind.com
                    Kindly check and let me know if anything else is required.

                    Thanks
                    Richa verma
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      S
                      sauravjndl
                      from jaipur, Rajasthan
                      Aug 17, 2022
                      Resolved
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                      Resolved

                      Address: c scheme branch jaipur rajasthan

                      Indusind bank Lien on my bank account
                      i have up to 2 month still not resolved
                      i have two fd in indusind bank
                      each fd with one lakh rs
                      name - sonu jindal

                      mo. no. [protected]
                      Aug 17, 2022
                      Complaint marked as Resolved 
                      company staff said we trying to resolve but i have 2 month i need urgent
                      IndusInd Bank customer support has been notified about the posted complaint.
                      We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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                        K
                        Kashif_00
                        from Bhopal, Madhya Pradesh
                        Aug 16, 2022
                        Resolved
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                        Resolved

                        Address: Bhopal, Madhya Pradesh

                        Dear sir/madam,

                        I have clear all due for my Honda Activa but I did not receive my no objection certificate.

                        Please let me know how I can get it?

                        Looking forward to hear from you.
                        Sep 30, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 17, 2022
                        IndusInd Bank Customer Care's response
                        We regret the inconvenience caused. Request you to share us your contact details along with the Loan Account Number/ Vehicle Registration Number or write to us at [protected]@indusind.com
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                          Bunnyhops13
                          Aug 10, 2022
                          Resolved
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                          Resolved

                          Hi. This is regarding the loan applied on mobile number: [protected]. I have payed my dues and cleared everything but still did not receive my NOC. Please help on how to get the same.
                          Sep 12, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 11, 2022
                          IndusInd Bank Customer Care's response
                          Dear Customer,

                          We request you to please write to us at [protected]@indusind along with below details to enable us to assist you further.

                          1. Loan Account Number
                          2. Vehicle Registration Number
                          3. Engine Number
                          4. Chassis Number
                          5. Email –ID

                          Regards,
                          Team IndusInd Bank
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                            T
                            talsu
                            Aug 9, 2022
                            Resolved
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                            Resolved

                            Address: House No 124 EAST PORTION RAGHURAM LAYOUT Ramachandra pura, Jalahalli
                            Website: [email protected]

                            Pls I need to cancel my credit card and i have mailed the concern auth of the credit card department but still they havent closed and given any acknowledgement
                            Sep 11, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 10, 2022
                            IndusInd Bank Customer Care's response
                            Thank you for highlighting your concern.We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                              Myfriendbiswa
                              Aug 6, 2022
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                              Address: Raghunathpur, Thanual, Dharmasala, Jajapur, Odisha, 755024

                              Dear Sir/Madam,

                              I am a live employee of your organisation. I have been working as Marketing Officer at Odisha from last 4 years. Still members ID is not reflecting in my passbook[protected]. I have also checked my pay slip where UAN is mentioned wrongly. That seems my contribution is getting paid to another employee.

                              I have been sending mail on daily basis to my HR, but no response found from them.

                              Employee Name- BISWAJIT PARIDA
                              Employee Number - IMFSR41854
                              Date of Joining - 03/12/2018

                              Kindly check the details and do the needful...
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                Raju9154
                                from Hyderabad, Telangana
                                Aug 4, 2022
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                                Address: old bowenpally

                                On JULY-10-2022 some transaction was done in my credit and all transaction done without OTP to mobile and email also.i don't receive alert massage also.
                                Total amount is 28000 and 14 transaction done in card on same day please kindly check it stop the transaction refund the amount.
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2022
                                IndusInd Bank Customer Care's response
                                Hi Raju

                                We request you to please share us your contact details to us on [protected]@indusind.com to enable us to assist further

                                Thanks
                                Team IndusInd Bank
                                Aug 05, 2022
                                Updated by Raju9154
                                Dear Team,

                                contact number :- [protected].
                                email:- velaga.[protected]@gmail.com
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                                  saurabhmishra1996
                                  from Ghaziabad, Uttar Pradesh
                                  Aug 1, 2022
                                  Resolved
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                                  Resolved

                                  I had applied for Credit Card from A card executive, But as after i Received the Credit Card from the Bank i want to know the offer status from her but not able to track i am calling her but getting no response while calling from other no. she picked the call and cut the call when i Had asked regarding the status.
                                  I think this was a fraud please take an action against her.
                                  On proof I am sharing WhatsApp Details Please go through that.

                                  Contact No.:-+91-[protected] of the contacted person,
                                  Sep 12, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2022
                                  IndusInd Bank Customer Care's response
                                  We regret the inconvenience caused. Request you to DM us your contact details or write to us at [protected]@indusind.com
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                                    Subhani1234
                                    from Tenali, Andhra Pradesh
                                    Jul 28, 2022
                                    Resolved
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                                    Resolved

                                    Address: Tenali

                                    I have taken a loan in Indus Ind finance. I cleared all the EMI. My last EMI was on 05.05.2022. I continuously contacting them though there is proper response from their side. They are not showing any interest towards issuing of NOC. Kindly issue noc as it's urgent for transfer of rc. My loan number is AGT08944H. My contact number is [protected]
                                    Sep 8, 2022
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2022
                                    IndusInd Bank Customer Care's response
                                    We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                    Verified Support
                                    Aug 01, 2022
                                    IndusInd Bank Customer Care's response
                                    As per our discussion, We request you to share us the latest payment slip at [protected]@indusind.com to check and assist you further.
                                    Car loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service... I NEVER EVER SEEN SUCH A RESPONDS FROM INDUSIND BANK bcs of we are paid over due amount 55, 000 after that visited indusind bank employee's are asking 5000 to get the NOC. car loans division could not respond properly... Today very urgent loan clear certificate pls. immediately need my car loan clearence certificate.. If any delay.. Filed a case in consumer form at vsp as legal proceedings... Hence ones again i request you to kindly issue immediately my noc.

                                    NAME : NAGARAJ PN
                                    CONTACT NO :[protected]
                                    CAR NO : KA50A4648
                                    IndusInd Bank Customer Care's response, Sep 19, 2022
                                    Verified Support
                                    Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
                                    IndusInd Bank Customer Care's response, Sep 19, 2022
                                    Verified Support
                                    Dear Customer,

                                    We will respond to your concerns vide service reference number: 26580383. We request your support and co-operation in the interim.

                                    Regards,
                                    Team IndusInd Bank
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                                      H
                                      himanshubagh
                                      from Bilaspur, Chhattisgarh
                                      Jul 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: Tifra, Bilaspur (C.G.)

                                      My account number[protected] is in the name of Himanshu Bagh Yadav, the branch is in Vyapar Vihar, Bilaspur, Chhattisgarh, which is currently debit frozen from date[protected], in respect of which I have been given a letter by the bank on date[protected]. To which we had given the answer sheet on date[protected] then we were told orally a few days later on date[protected] that the debit freeze has not been removed but the mail has come to close the account, after that we Immediately after filling the request form to close the account in the bank, it was immediately given to the operation in-charge Mr. Ranjan Nayak and till today neither the debit freeze has been removed from my bank account nor my account is closed, this is being told by repeatedly taking information in the bank. Hey that the debit freeze has not been removed from above and I am dissatisfied with your irresponsible functioning and also got upset after going to the bank and every time I am getting disappointing response.
                                      So I hope you will solve my problem as soon as possible.

                                      Along with this letter, I am attaching the letter issued by your bank and the letter of reply given by me.

                                      Thanks & Regards
                                      Himanshu Bagh Yadav
                                      Mo. [protected]
                                      Sep 8, 2022
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 22, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Mr. Yadav.
                                      We wish to inform you that your account 201XXXXX775 has already closed on[protected].
                                      Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com.

                                      Regards,
                                      IndusInd Bank Team
                                      Verified Support
                                      Sep 13, 2022
                                      IndusInd Bank Customer Care's response
                                      Dear Mr. Yadav,

                                      We tried to contact you however unable to connect successfully. Please write to us on [protected]@indusind.com or contact our customer care services on[protected], for us to assist you further.

                                      Regards,
                                      Team IndusInd Bank
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                                        veer111
                                        Jul 16, 2022
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                                        I have been trying to get my bank account unfrozen by entering ReKYC, but when I am updating the address a message comes that says "you don't have any eligible accounts". I have contacted the bank multiple times but no one responds to my request.
                                        IndusInd Bank customer support has been notified about the posted complaint.
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