Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
Resolved
1322
Unresolved
879
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashok Gowd
Jan 31, 2022
Resolved
Report
Copy
Resolved

Address: Nellore andhra pradesh

Sir
good evening
This is Ashok iam old customer of your bank since 2009 iam refered more than 10 people for your bank i have to purchase honda active in your vehicle loan department 03.03.2020 Nellore branch Andhra Pradesh loan account number ANJ06565H. iam decided to close my vehicle loan 11.08.2020 that time contact to your bank your back people finalize the amount and given one detailed slip same day I have to clear amount in DD mode your bank accounts people given payment silp your people saying contact to after one month they are provided NoC I have to contact your bank 15.10.2021 your people saying your loan account closed documents not uploaded in my system I have to contact manager that person saying server down I will check after some time after 10 days manger called to me in your loan account 600/- pending shown then again I will contact to your bank 27.10.2021 paying balance showing amount again today 31.01.2022 I will contact your bank but till now noc not received your bank people saying waiting for some days they are saying hologram not generate irresponsible answer iam very disappoint your bank services again I never refered to your bank for any coustomer
Thanking you
Mar 10, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
IndusInd Bank Customer Care's response
Request you to share us the contact details along with vehicle loan details at [protected]@indusind.com to enable us to assist you further.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vaibhavagarwal2
    from Delhi, Delhi
    Jan 31, 2022
    Resolved
    Report
    Copy
    Resolved

    I Am NRI customer holding NRI exclusive account and raised request on 10th Dec 2021 to upgrade the account to Pioneer upon confirmation from relationship manager that account meets eligibility criteria however the request is still not completed in spite of multiple chasers.

    My account number is[protected].
    Mar 6, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2022
    IndusInd Bank Customer Care's response
    Dear Customer,

    We wish to inform you that our Nodal team is working on your concern vide interaction 17480339. Please allow us some time to get back to you with an appropriate resolution.

    Regards,
    Team IndusInd Bank
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jyotimalviya
      from VARANASI, Uttar Pradesh
      Jan 31, 2022
      Report
      Copy

      Address: IndusInd Bank, D-59/105-67, CHANDRIKA NAGAR COLONY, SIGRA, VARANASI-221010

      Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
      Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

      My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
      UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
      My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2022
      IndusInd Bank Customer Care's response
      Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
      Feb 04, 2022
      Updated by jyotimalviya
      Mrs. Jyoti Pandey,
      [protected]
      Feb 08, 2022
      Updated by jyotimalviya
      Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
      Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

      My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
      UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
      My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.
      Mrs. Jyoti Malviya,
      [protected]
      Mar 23, 2022
      Updated by jyotimalviya
      despite elapsing more than a month no solution is given or refund the amount debited from my account. please update
      Mrs. Jyoti Malviya,
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sumit143143
        from Ahmedabad, Gujarat
        Jan 31, 2022
        Report
        Copy

        I applied for personal loan from bankBazaar online.
        I signed agreement Documents submitted cheques.
        Even after 8days my loan is not disbursed from INDUSIND Bank .

        Reference no::17463549

        I mailed multiple times but no response no proper solution . Why this bank is too irritating with their own slow process.

        No proper solution, no customer satisfaction, no customer support.

        Very very pathetic and worsted experience I got from INDUSIND Bank .
        IndusInd Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sumit143143
          from Ahmedabad, Gujarat
          Jan 30, 2022
          Resolved
          Report
          Copy
          Resolved

          Website: www.induslndbank .com

          I applied for personal loan from bankBazaar online.

          Loan has been approved . On 27th 2022. I signed agreement and submitted cheques name of IndusInd Bank. They told me I will receive amount in 24hr.

          But it's more than 3 days I not received loan amount in my bank account.

          No proper update form bank
          Mar 6, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2022
          IndusInd Bank Customer Care's response
          Dear Customer,

          We request you to please share us the below details or write to us at [protected]@indusind.com to enable us to assist you further.

          1) Mobile Number
          2) Date of application
          3) Request Number if any

          Regards,
          Team IndusInd Bank
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            LaxmiJ
            Jan 29, 2022
            Resolved
            Report
            Copy
            Resolved

            Respected sir, I cleared my car loan in August 2021, but I didn't get my NOC yet.
            My car loan account details,
            Name:Janapareddy Laxmi,
            Loan account number: ATT04375C.

            Please do the needful.

            Regards,
            J.laxmi.
            Mar 10, 2022
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2022
            IndusInd Bank Customer Care's response
            Request you to share us the contact details along with vehicle loan details at [protected]@indusind.com to enable us to assist you further.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              F
              Faisal8092
              Jan 24, 2022
              Resolved
              Report
              Copy
              Resolved

              Loan fraud

              Address: Vimal Memorial Public School, Juhi Lal Colony, Juhi Kalan, Juhi, Kanpur, Uttar Pradesh, India, 71/7 juhi lal colony

              19/01/2022 Left from Kanpur to Agra in his Baleno car to pick up his wife and children. Near Sirsaganj police station from where Firozabad toll falls, the recovery agent stopped my car and forcibly beat it up and after that I dialed 100 number and informed the police.

              Your recovery agent has taken ₹8000 from me to drop the car. I have not received any receipt for this.

              I have also complained about this to my...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              J
              jincy28
              Jan 22, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: palarivattom,kerala

              Dear sir,

              I have a savings account in indusind bank
              my account number is[protected]
              ifsc code INDB0000760

              Today(22.01.2022) my account has been debited 189/-rs for non-maintenance in December 2021. but in December I keep 10000/- rupees in my account. every time I met the same issue with this IndusInd account. am using this bank account for my financial purposes. I want to know which date you calculated as the month-end? in my calendar that month-end date is 30 or 31st. I want the explanation of bank deducted money in the name of non-maintenance. and every time you take the amount Saturday. Sunday is the bank, Holliday. so the consumer does not come to the bank and complaint about this.
              and another thing this bank has no proper customer service. the consumer never gets customer support.
              I know you read this. I want to tell you one more thing. am not a rich person to give every month cash to this bank for the only reason I took a bank account in your bank.
              so please resolve my issue and I want a refund. not only this. the previous two.
              [protected] is my contact number. please call me. I can't take the screenshot of deduction.so please check it and do need full

              yours faithfully
              noushad
              Mar 4, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 01, 2022
              IndusInd Bank Customer Care's response
              Dear Customer,

              We wish to inform you that you are currently holding INDUS PRIVILEGE account with Average Monthly Balance requirement of INR 10, 000/-.

              Further, we would like to inform you that Non Maintence charges for the month of December 2021 have been levied on your account as the minimum balance criteria was not met as per the Schedule of Charges for your account.

              Please click on the link below for the Schedule of Charges for your account:

              https://www.indusind.com/content/dam/indusind-corporate/schedule-of-charges/savings-account/SoC-Non-comfort.pdf

              For any clarification, request you to please call our phone banking service at [protected] for immediate assistance or email [protected]@indusind.com

              Regards, Team IndusInd Bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pspandit2
                from Indore, Madhya Pradesh
                Jan 19, 2022
                Report
                Copy

                Sir,
                I had completed my finance amount.
                and want my noc letter.
                i am not able to contact any bank person.
                so please issue my noc letter
                Bike NO. MP09QZ5498
                Dharmendra Pal
                MOb. [protected]
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 21, 2022
                IndusInd Bank Customer Care's response
                We request you to kindly provide the below details at [protected]@indusind.com to enable us to assist you .
                1. Loan Account Number
                2. Vehicle Registration Number
                3. Engine Number
                4. Chassis Number
                5. Location
                Jan 21, 2022
                Updated by pspandit2
                Loan Account Number -
                Name - DHARMENDRA PAL
                Vehicle Registration Number - MP09QZ5498
                Engine Number - MBLHA7151H4B01705
                Chassis Number - HA11EMH4B01900
                Location - iNDORE
                Jan 21, 2022
                Updated by pspandit2
                and i am unable to find my loan account number,
                but i had given mob. [protected] in loan a/c no.
                cont. no. [protected]
                aadhar[protected]
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sBalababu
                  Jan 17, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear RBI Bank,

                  I Balababu took a personal loan from IndusInd bank a year back and regularly paid the EMI loan till December and after that I relieved from my company then salary is not credited in January. I tried to contact the Loan closure department from December to close without pre-closure charges, but no response then the Jan month EMI skipped, after that they routed to few departments and finally got the Loan closure department contact.

                  I tried my best and informed them that I will PAY MY LOAN AMOUNT WITHOUT PRE-CLOSURE but the bank is not accepting it.

                  They are charging around 60k as pre-closure charges. Please help me to close the amount without pre-closure or any other additional charges from December month.

                  Important Note: We have more than 10L in PMC (Punjab Maharashtra Bank) and that bank is not settling down, my hard earned saving money struck. That is also under RBI.

                  In this situation I had mentioned them to close without pre-closure charges but they are not willing to do it. I read some articles and recent news, there it was clearly mentioned that no banks should charge a pre-closure amount. The part payment option should be there but IndusInd bank seems not following it.

                  I sent email to customer care and other's but there is no proper written response for the last 1 month.

                  Please take this mail as priority and please provide your suggestion regarding the pre-closure charges.
                  Feb 18, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Jan 17, 2022
                  Updated by sBalababu
                  Instead they are mentioning if you top-up the loan then providing the pre-closure benefit. Not sure why it is not applicable for my existing loan. Always they trying get amount from customers but not thinking of from customer benefit.
                  Verified Support
                  Jan 18, 2022
                  IndusInd Bank Customer Care's response
                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Phaneendra Sampelly
                    Jan 11, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Hi team,

                    I had lost my job in COVID 1st wave.
                    I am severely struggling financially I want to go fr credit card settlement.
                    Please do needfull
                    My registered email id Phaneendra.[protected]@gmail.com
                    [protected]
                    Feb 15, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 13, 2022
                    IndusInd Bank Customer Care's response
                    We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com to enable us to assist you further.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      joon sahab
                      Jan 10, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      NOC for scooty

                      My name is joginder singh . I purchased Honda Activa 3g scooty in 2016 . After paying my all installments of 2 years, I still didn't get the NOC. Whenever I go to the showroom the bank agent said that NOC will come to your home .. I am broken from this incident . My vehicle registration number DL9SBB2386.
                      Please help .please.
                      My contact number [protected]...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      S
                      Suhel143
                      from Chirala, Andhra Pradesh
                      Jan 10, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Sir, we request noc of my bike emi loan account, but asking 2000 for noc
                      Feb 16, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 13, 2022
                      IndusInd Bank Customer Care's response
                      We request you to kindly provide the below details to us at [protected]@indusind.com enable us to assist you efficiently.
                      1. Loan Account Number
                      2. Vehicle Registration Number
                      3. Engine Number
                      4. Chassis Number
                      5. Location
                      6. Mobile number
                      Helpful
                      4 other people found this review helpful
                      4 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 136, chock bazar baruasagar

                        I have filled a complain for not giving no-due with complaint number number
                        16519240
                        Feb 15, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 14, 2022
                        IndusInd Bank Customer Care's response
                        Dear Customer,

                        Greetings from IndusInd Bank.

                        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                        We wish to inform you that we have already replied you vide interaction number : 16519240 on January 11, 2022.

                        We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                        Regards,

                        Social Media Team
                        IndusInd Bank Ltd
                        Dear Customer,

                        Greetings from IndusInd Bank.

                        Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                        We wish to inform you that we have already replied you vide interaction number : 16828830 on January 13, 2022.

                        We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                        Regards,

                        Social Media Team
                        IndusInd Bank Ltd
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kante kiran
                          from Hyderabad, Andhra Pradesh
                          Jan 8, 2022
                          Report
                          Copy

                          Noc certificate

                          Address: 1-1-300/42, Ashok Nagar, chikkadpally

                          Please provide Noc certificate of my two wheeler loan of induslnd bank TS09EC3307...
                          Helpful
                          6 other people found this review helpful
                          6 found this helpful
                          Write a comment
                          Report
                          Copy
                          F
                          Fajalmira
                          Jan 8, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          My loan was supposed to be completed 2 months ago, but they keep on debiting EMI s from my account. Two days ago the due amount was 349.11 but they debited 559 rupees but still the app showing 210 due on my loan account
                          Feb 19, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 13, 2022
                          IndusInd Bank Customer Care's response
                          Regret the inconvenience caused to you request you to share us the loan account and contact details with us at [protected]@indusind.com to enable us to assist you further.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vintibhasin
                            from Jammu Cantonment, Jammu and Kashmir
                            Jan 4, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 684-A, Gandhi Nagar

                            Dear All

                            Trying to withdraw PF since last few years from Indusind bank but no response from there side lot of emails has been put in this regard
                            Name Vinti Bhasin
                            PF No MH/45118/
                            DOJ 20/01/2010
                            Feb 6, 2022
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 06, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                            Regards,
                            Team Indusind bank
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mani mahes
                              from Coimbatore, Tamil Nadu
                              Dec 30, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have orderes the product electromani artificial flowers on[protected] and i return the product on[protected] .my order id is
                              [protected] .amzon has initiated the refund after returning and the reference number is "[protected]".
                              Feb 2, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 01, 2022
                              IndusInd Bank Customer Care's response
                              Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bhaskar6165
                                from HYDERABAD, Andhra Pradesh
                                Dec 30, 2021
                                Report
                                Copy

                                Noc Documents.

                                Address: 3-7-91/A , Indira Nagar ,Ramanthapur , Hyderabad -500013 , TS.

                                I was cleard all my dues ...and I also received NOC, but in that Form 35, not a computerised print ...So, Uppal RTA reject the registration process...So my request ...Send proper NOC documents of my vechile. .. Below following address .
                                H.no - 3-7-91/A, Indira Nagar, Ramanthapur, Hyderabad -500013, TS.ph no -[protected].
                                Loan no- AET00882H
                                Name :-Neveen Boddu
                                Mobile : [protected]....
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                1 Comment
                                Report
                                Copy
                                K
                                kripamoy das
                                Dec 23, 2021
                                Report
                                Copy

                                My motor cycle registration is Tr02d6974 after 5 years I can not get my clearance certificate
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit