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IndusInd Bank Complaints & Reviews

3.1
Updated: Mar 7, 2026
Complaints 2200
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1322
Unresolved
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IndusInd Bank reviews & complaints page 16

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V
vaibhavagarwal2
from Delhi, Delhi
Jan 31, 2022
Resolved
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I Am NRI customer holding NRI exclusive account and raised request on 10th Dec 2021 to upgrade the account to Pioneer upon confirmation from relationship manager that account meets eligibility criteria however the request is still not completed in spite of multiple chasers.

My account number is[protected].
Mar 6, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2022
IndusInd Bank Customer Care's response
Dear Customer,

We wish to inform you that our Nodal team is working on your concern vide interaction 17480339. Please allow us some time to get back to you with an appropriate resolution.

Regards,
Team IndusInd Bank
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    J
    jyotimalviya
    from VARANASI, Uttar Pradesh
    Jan 31, 2022
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    Address: IndusInd Bank, D-59/105-67, CHANDRIKA NAGAR COLONY, SIGRA, VARANASI-221010

    Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
    Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

    My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
    UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
    My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2022
    IndusInd Bank Customer Care's response
    Our apologies. Request you to DM us your contact details or write to us at [protected]@indusind.com for us to assist you.
    Feb 04, 2022
    Updated by jyotimalviya
    Mrs. Jyoti Pandey,
    [protected]
    Feb 08, 2022
    Updated by jyotimalviya
    Amount paid ( Rs. 910.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 13th Jan, 2022 at 09:03PM.
    Amount paid ( Rs. 1399.00) to IndusInd Bank credit card through Paytm Credit card payment (UPI Ref No:[protected] Order ID: [protected] dated 16th Jan, 2022 at 06:20PM.

    My banker, SBI confirmed third party transfer of Rs. 910.00 vide their transaction id UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 13.01.2022 AND
    UPI/DR/[protected]/Paytm/Cr/PYTM/[protected]@/Oid17 dated 16.01.2022 respectively.
    My concern is even after a laps of 15 days, IndusInd Bank not confirming the credit of both amount mentioned above and not even ready to listen my querries through their customer connect or online.
    Mrs. Jyoti Malviya,
    [protected]
    Mar 23, 2022
    Updated by jyotimalviya
    despite elapsing more than a month no solution is given or refund the amount debited from my account. please update
    Mrs. Jyoti Malviya,
    [protected]
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      S
      sumit143143
      from Ahmedabad, Gujarat
      Jan 31, 2022
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      I applied for personal loan from bankBazaar online.
      I signed agreement Documents submitted cheques.
      Even after 8days my loan is not disbursed from INDUSIND Bank .

      Reference no::17463549

      I mailed multiple times but no response no proper solution . Why this bank is too irritating with their own slow process.

      No proper solution, no customer satisfaction, no customer support.

      Very very pathetic and worsted experience I got from INDUSIND Bank .
      IndusInd Bank customer support has been notified about the posted complaint.
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        S
        sumit143143
        from Ahmedabad, Gujarat
        Jan 30, 2022
        Resolved
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        Resolved

        Website: www.induslndbank .com

        I applied for personal loan from bankBazaar online.

        Loan has been approved . On 27th 2022. I signed agreement and submitted cheques name of IndusInd Bank. They told me I will receive amount in 24hr.

        But it's more than 3 days I not received loan amount in my bank account.

        No proper update form bank
        Mar 6, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2022
        IndusInd Bank Customer Care's response
        Dear Customer,

        We request you to please share us the below details or write to us at [protected]@indusind.com to enable us to assist you further.

        1) Mobile Number
        2) Date of application
        3) Request Number if any

        Regards,
        Team IndusInd Bank
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          L
          LaxmiJ
          Jan 29, 2022
          Resolved
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          Resolved

          Respected sir, I cleared my car loan in August 2021, but I didn't get my NOC yet.
          My car loan account details,
          Name:Janapareddy Laxmi,
          Loan account number: ATT04375C.

          Please do the needful.

          Regards,
          J.laxmi.
          Mar 10, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2022
          IndusInd Bank Customer Care's response
          Request you to share us the contact details along with vehicle loan details at [protected]@indusind.com to enable us to assist you further.
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            F
            Faisal8092
            Jan 24, 2022
            Resolved
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            Resolved

            Loan fraud

            Address: Vimal Memorial Public School, Juhi Lal Colony, Juhi Kalan, Juhi, Kanpur, Uttar Pradesh, India, 71/7 juhi lal colony

            19/01/2022 Left from Kanpur to Agra in his Baleno car to pick up his wife and children. Near Sirsaganj police station from where Firozabad toll falls, the recovery agent stopped my car and forcibly beat it up and after that I dialed 100 number and informed the police.

            Your recovery agent has taken ₹8000 from me to drop the car. I have not received any receipt for this.

            I have also complained about this...
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            J
            jincy28
            Jan 22, 2022
            Resolved
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            Resolved

            Balance deduct in the name of non-maintenance several times

            Address: palarivattom,kerala

            Dear sir,

            I have a savings account in indusind bank
            my account number is[protected]
            ifsc code INDB0000760

            Today(22.01.2022) my account has been debited 189/-rs for non-maintenance in December 2021. but in December I keep 10000/- rupees in my account. every time I met the same issue with this IndusInd account. am using this bank account for my financial purposes. I want to know which date you...
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            P
            pspandit2
            from Indore, Madhya Pradesh
            Jan 19, 2022
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            Sir,
            I had completed my finance amount.
            and want my noc letter.
            i am not able to contact any bank person.
            so please issue my noc letter
            Bike NO. MP09QZ5498
            Dharmendra Pal
            MOb. [protected]
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 21, 2022
            IndusInd Bank Customer Care's response
            We request you to kindly provide the below details at [protected]@indusind.com to enable us to assist you .
            1. Loan Account Number
            2. Vehicle Registration Number
            3. Engine Number
            4. Chassis Number
            5. Location
            Jan 21, 2022
            Updated by pspandit2
            Loan Account Number -
            Name - DHARMENDRA PAL
            Vehicle Registration Number - MP09QZ5498
            Engine Number - MBLHA7151H4B01705
            Chassis Number - HA11EMH4B01900
            Location - iNDORE
            Jan 21, 2022
            Updated by pspandit2
            and i am unable to find my loan account number,
            but i had given mob. [protected] in loan a/c no.
            cont. no. [protected]
            aadhar[protected]
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              S
              sBalababu
              Jan 17, 2022
              Resolved
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              Resolved

              Dear RBI Bank,

              I Balababu took a personal loan from IndusInd bank a year back and regularly paid the EMI loan till December and after that I relieved from my company then salary is not credited in January. I tried to contact the Loan closure department from December to close without pre-closure charges, but no response then the Jan month EMI skipped, after that they routed to few departments and finally got the Loan closure department contact.

              I tried my best and informed them that I will PAY MY LOAN AMOUNT WITHOUT PRE-CLOSURE but the bank is not accepting it.

              They are charging around 60k as pre-closure charges. Please help me to close the amount without pre-closure or any other additional charges from December month.

              Important Note: We have more than 10L in PMC (Punjab Maharashtra Bank) and that bank is not settling down, my hard earned saving money struck. That is also under RBI.

              In this situation I had mentioned them to close without pre-closure charges but they are not willing to do it. I read some articles and recent news, there it was clearly mentioned that no banks should charge a pre-closure amount. The part payment option should be there but IndusInd bank seems not following it.

              I sent email to customer care and other's but there is no proper written response for the last 1 month.

              Please take this mail as priority and please provide your suggestion regarding the pre-closure charges.
              Feb 18, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Jan 17, 2022
              Updated by sBalababu
              Instead they are mentioning if you top-up the loan then providing the pre-closure benefit. Not sure why it is not applicable for my existing loan. Always they trying get amount from customers but not thinking of from customer benefit.
              Verified Support
              Jan 18, 2022
              IndusInd Bank Customer Care's response
              Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                P
                Phaneendra Sampelly
                Jan 11, 2022
                Resolved
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                Resolved

                Hi team,

                I had lost my job in COVID 1st wave.
                I am severely struggling financially I want to go fr credit card settlement.
                Please do needfull
                My registered email id Phaneendra.[protected]@gmail.com
                [protected]
                Feb 15, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 13, 2022
                IndusInd Bank Customer Care's response
                We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com to enable us to assist you further.
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                  J
                  joon sahab
                  Jan 10, 2022
                  Resolved
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                  Resolved

                  NOC for scooty

                  My name is joginder singh . I purchased Honda Activa 3g scooty in 2016 . After paying my all installments of 2 years, I still didn't get the NOC. Whenever I go to the showroom the bank agent said that NOC will come to your home .. I am broken from this incident . My vehicle registration number DL9SBB2386.
                  Please help .please.
                  My contact number [protected]...
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                  S
                  Suhel143
                  from Chirala, Andhra Pradesh
                  Jan 10, 2022
                  Resolved
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                  Resolved

                  Sir, we request noc of my bike emi loan account, but asking 2000 for noc
                  Feb 16, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 13, 2022
                  IndusInd Bank Customer Care's response
                  We request you to kindly provide the below details to us at [protected]@indusind.com enable us to assist you efficiently.
                  1. Loan Account Number
                  2. Vehicle Registration Number
                  3. Engine Number
                  4. Chassis Number
                  5. Location
                  6. Mobile number
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                    D
                    Resolved
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                    Resolved

                    Address: 136, chock bazar baruasagar

                    I have filled a complain for not giving no-due with complaint number number
                    16519240
                    Feb 15, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 14, 2022
                    IndusInd Bank Customer Care's response
                    Dear Customer,

                    Greetings from IndusInd Bank.

                    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                    We wish to inform you that we have already replied you vide interaction number : 16519240 on January 11, 2022.

                    We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                    Regards,

                    Social Media Team
                    IndusInd Bank Ltd
                    Dear Customer,

                    Greetings from IndusInd Bank.

                    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                    We wish to inform you that we have already replied you vide interaction number : 16828830 on January 13, 2022.

                    We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                    Regards,

                    Social Media Team
                    IndusInd Bank Ltd
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                      K
                      Kante kiran
                      from Hyderabad, Andhra Pradesh
                      Jan 8, 2022
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                      Noc certificate

                      Address: 1-1-300/42, Ashok Nagar, chikkadpally

                      Please provide Noc certificate of my two wheeler loan of induslnd bank TS09EC3307...
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                      F
                      Fajalmira
                      Jan 8, 2022
                      Resolved
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                      Resolved

                      My loan was supposed to be completed 2 months ago, but they keep on debiting EMI s from my account. Two days ago the due amount was 349.11 but they debited 559 rupees but still the app showing 210 due on my loan account
                      Feb 19, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 13, 2022
                      IndusInd Bank Customer Care's response
                      Regret the inconvenience caused to you request you to share us the loan account and contact details with us at [protected]@indusind.com to enable us to assist you further.
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                        V
                        Vintibhasin
                        from Jammu Cantonment, Jammu and Kashmir
                        Jan 4, 2022
                        Resolved
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                        Resolved

                        Address: 684-A, Gandhi Nagar

                        Dear All

                        Trying to withdraw PF since last few years from Indusind bank but no response from there side lot of emails has been put in this regard
                        Name Vinti Bhasin
                        PF No MH/45118/
                        DOJ 20/01/2010
                        Feb 6, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 06, 2022
                        IndusInd Bank Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                        Regards,
                        Team Indusind bank
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                          M
                          mani mahes
                          from Coimbatore, Tamil Nadu
                          Dec 30, 2021
                          Resolved
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                          Resolved

                          I have orderes the product electromani artificial flowers on[protected] and i return the product on[protected] .my order id is
                          [protected] .amzon has initiated the refund after returning and the reference number is "[protected]".
                          Feb 2, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 01, 2022
                          IndusInd Bank Customer Care's response
                          Dear Customer, We regret the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
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                            B
                            Bhaskar6165
                            from HYDERABAD, Andhra Pradesh
                            Dec 30, 2021
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                            Noc Documents.

                            Address: 3-7-91/A , Indira Nagar ,Ramanthapur , Hyderabad -500013 , TS.

                            I was cleard all my dues ...and I also received NOC, but in that Form 35, not a computerised print ...So, Uppal RTA reject the registration process...So my request ...Send proper NOC documents of my vechile. .. Below following address .
                            H.no - 3-7-91/A, Indira Nagar, Ramanthapur, Hyderabad -500013, TS.ph no -[protected].
                            Loan no- AET00882H
                            Name :-Neveen Boddu
                            Mobile : [protected]....
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                            K
                            kripamoy das
                            Dec 23, 2021
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                            My motor cycle registration is Tr02d6974 after 5 years I can not get my clearance certificate
                            IndusInd Bank customer support has been notified about the posted complaint.
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                              V
                              Vettikkanalil VC
                              Dec 22, 2021
                              Resolved
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                              Resolved

                              Address: Vijin V, Vettikkanal House cheruvally Estate, Kanakappalam po Erumely 686509

                              Resected sir,

                              I have a complaint, this mail consist of this.

                              I am vijin, an indusind bank customer.
                              My loan number is ELP09146H and vehicle number is KL 34 F 1217.

                              As per the balance of loan amount, i have only Rs. 5277 after the debit of August's Emi.
                              Then, Rs. 3536 EMI has debited in september. After that, my last EMI was the final emi amount, ie, Rs. 1741.

                              I had enquired and talked with nearest Indusind bank office, at ranni.
                              They said that, final and closing balance is 1741, that will debit on october 7th. And then after NOC will be issued.

                              But closing EMI RS. 3505 has been debited from my account instead of 1741.

                              I have given a complaint to ranni office, they said that, its showing excess amount. They told me that they have registered refund request and solve the issue.

                              But its not getting solved yet..

                              Pls check and confirm the details.
                              Please give refund of excess amount and My NOC.

                              Statement and other details are attached with this mail. Please do the needful

                              Regards

                              Vijin v
                              [protected]
                              Ranni
                              Feb 5, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Dec 22, 2021
                              Updated by Vettikkanalil VC
                              They are not responding to my calls and complaints.. Irresponsible system.. I need my refund and loan closing NOC
                              Verified Support
                              Dec 30, 2021
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that our team is working on your concern vide Service Reference Number: 16392861. Request your co-operation in the interim.

                              Regards,
                              Team IndusInd Bank
                              Verified Support
                              Jan 04, 2022
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that in the deal ELXXXX46H there is a refundable amount of INR 1177/-

                              There were around 5 EMI returned in this deal and for all these returns EMI payments were received after a delayed period.

                              This has attracted additional interest charges and hence, the reduction in the refundable amount.

                              Further, we request you to please submit a cancelled cheque leaf and KYC to enable us to transfer the excess amount through NEFT.

                              Regards,
                              Team IndusInd Bank
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