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IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
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1322
Unresolved
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IndusInd Bank reviews & complaints page 18

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S
seena234
from Ernakulam, Kerala
Dec 1, 2021
Resolved
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Resolved

Sir,
I Seena is giving you a request on the subject of error which effected in my cibil report due to auto loan of indusind bank which I have not availed. But my cibil report has involved in auto loan. My adaar number[protected] and pan number is GQFPS0686P­

Please check with my credentials and do the needful to rectify the negative remark
Jan 9, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We request you to forward the complete CIBIL report reflecting cibil control number at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

Regards,
Team IndusInd Bank
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    S
    Sundarboss561
    from Chennai, Tamil Nadu
    Dec 1, 2021
    Resolved
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    Resolved

    Dear sir
    I am sundaravadivel from chennai last month I received my new indusind credit card that has been dispute from this [protected] number on 26.10.2021 (amount and compliant details given below) after that received my card i did not use a single time transaction of my card. The same day i has been compliant nearby police station and filled case also CSR number 506/2021 the investigation in under progress . The same dispute time i blocked my card and called customer ivr call and raised compliant like that issue and requested to stopped the dispute transaction amount. (Reference number given below). And same day credit card dispute form and police compliant csr copy has been send to premium [protected]@indusind.com.

    The collection department making so much of torture per day 15 times of calls coming from indusind bank collection department Every time i am saying this amount was dispute happened after that every one said ok sir sorry sir i will update the system hence forth calls not coming like but after then 1 hour again call coming from the new number. I can't do my regular day activities fully affected and mentally and physically I am not well from this violence of indusind bank collection department calls.

    I went also commisioner office the same compliant given. Here after only press & media balance. I wana to go.

    Please take a valuable action, do the needful sir.

    Details;
    Indusind customer care Complaint registered reference(26/10/2021)
    number;[protected], [protected], [protected], [protected].(3.24pm)

    Fraudulent mobile number ;[protected],

    Transaction id; ECOMM[protected]magic bricks realty ser),
    ECOMM[protected]magic bricks realty ser),

    Issues happened timing; 2pm.(26.10.2021)

    Card blocked through customer care message: 2;15pm.(26.10.2021)

    Compliant registered (through customer care IVR service) Time;3.24pm.

    Debited amount ;49578/Rs & 15683/Rs
    The police compliant CSR number :506/2021

    Please take immediate action to close my issue and do the needful.


    Thanks & Regards
    M Sundaravadivel
    mobile number; 77xxxxx343
    card number;4412xxxxxxxx7307
    Jan 6, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 03, 2021
    IndusInd Bank Customer Care's response
    We have reviewed the dispute claims on the referred transaction(s) basis the concerns highlighted by you.
    We wish to clarify that the referred online transaction(s) have been authorized and billed to your credit card account, post successful authentication by using the One Time Password (OTP) / IndusInd Bank E-secure password, which is sent only on your registered mobile number and registered email address and which can only be accessed by you or with your specific knowledge or consent.

    In view of the fact that the aforementioned transaction(s) have been completed in a secured environment with due authentication as required, we would like to convey that the liability towards the subject transaction(s) rests with you and cannot be contested as an unauthorized transaction(s).

    We seek your understanding in this regard and request you to make the payment towards the referred transaction(s).

    We would also like to inform you that in the absence of any other recourse to progress with the dispute, the liability remains with the cardholder for such secured transaction(s).

    If such frauds need to be investigated, then we request you to approach Cyber-cell/Police authority.

    We request you to refer the link for further : https://cybercrime.gov.in/Webform/Crime_AuthoLogin.aspx
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      P
      Pramod1506
      from Rudrapur, Uttarakhand
      Nov 29, 2021
      Resolved
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      Resolved

      Address: Nainital Road, Rudrapur Udham Singh Nagar Uttarakhand

      I am Pramod Kumar
      My Loan Account No.--- [UHR05730H] And My Bike No-- UK06AT7267
      I finance a Hero Splendor plus Bike from IndusInd bank. I have Clear Time to Time all my Dues payment for the same but till date Bank not provide My No Objection Certificate (NOC) to clear the further documentation. I am regular follow with bank representative Rudrapur branch. but he is providing me time next and next Some time not response. Kindly help me in this regard.
      Thanking you
      Jan 8, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2021
      IndusInd Bank Customer Care's response
      HI Pramod

      We wish to inform you that the loan period in the deal UHR05730H was from November 2018 to May 2021. all payments were made in cash on various date beyond the actual EMI due date. The final payment was made on 6.8.2021 for Rs2318/- for all these delays in emi payment a delayed interest will get accrued. Here it is Rs1700/-. On remittance of this the deal will be closed followed by issuance of NOC.

      We trust that your concerns have been addressed appropriately

      You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

      Regards
      Team IndusInd Bank
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        R
        Raghavansh
        from New Delhi, Delhi
        Nov 28, 2021
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        Hi,
        I am Mohit Raghav Indusind Credit card customer.
        I am unable to pay the credit card bill for the last few months due to Covid. Initially, I was on sabbatical and during the second wave I lost my job, and due to no job I can't pay the amount.
        My family is getting calls from the bank executive named Pooja ([protected]) and she is abusing with my family for not paying the amount.
        I am looking for a job and would ensure that I would pay the entire settlement amount which bank has offers me over the email into 5-6 EMI's.

        Request you to please convert settlement amount into EMI's

        Hope the bank understands my situation and me and my family will not receive any such calls further.

        Best,
        Mohit Raghav
        IndusInd Bank customer support has been notified about the posted complaint.
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          D
          Dhaval v darji
          from Dakor, Gujarat
          Nov 28, 2021
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          Address: 34 (OLD 115,116),G N CHETTY ROAD T NAGAR, CHENNAI 685
          Website: [email protected]

          Dear team
          Due to some family problam I have leave my job so please update my relieving date
          My emple I'd IBLR17305
          IndusInd Bank customer support has been notified about the posted complaint.
          We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com. to enable us to assist you.
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            A
            Ajay Kumar phogat
            from Charkhi Dadri, Haryana
            Nov 27, 2021
            Resolved
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            Resolved

            Address: Charkhi dadri haryana 127306

            Somebody called on their coustomer service and tell them my details and freeze my account and when I get to know about it I give them my full documents and written application in sep.2021 and they said please call on coustomer service and ask them to unfreeze it when I call coustomer service they said go to branch with your kyc documents and give them in written application too I go there and give them my documents again but still my account is freeze I think they are just doing timepass by sitting there
            Nov 29, 2021
            Complaint marked as Resolved 
            Just nothing ask about kyc documents again and I provide and it's solved
            IndusInd Bank customer support has been notified about the posted complaint.
            Nov 28, 2021
            Updated by Ajay Kumar phogat
            Still it's debit freeze

            Verified Support
            Dec 03, 2021
            IndusInd Bank Customer Care's response
            Dear Mr. Phogat,

            We regret the inconvenience caused to your banking experience. Please write to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

            Regards,
            Team IndusInd Bank
            Dec 03, 2021
            Updated by Ajay Kumar phogat
            It's resolved and I already made the transactions
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              S
              sadoni
              from Delhi, Delhi
              Nov 26, 2021
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              Hello,

              I am receiving IVR calls continuously from IndusInd Bank every day or an alternate day after 10:00 AM from past few months. I've never applied for a Credit Card or Loan or Bank account with them still they are calling me with card or loan offers. Though i blocked 100+ numbers via Truecaller but still i'll get call from a new number. I will be working in the night shifts and when i will sleep in the day i'll get these calls continuously which disturbs my sleep. Due to which i got health issues due to improper sleep, i've also applied in their website for DND and it showed that i need to wait for 60 days during which i may receive calls it showed.

              I've attached the screenshot from my mobile of the numbers which i've blocked. Most of their numbers will start from +911725.

              Please take a strict action against IndusInd and also compensate me for making my sleep hell due to which i got health issues as well.

              Thanks and Regards,

              Adoni Shoeb Ahmed
              [protected]
              IndusInd Bank customer support has been notified about the posted complaint.
              Dec 02, 2021
              Updated by sadoni
              Any update here i am still getting calls with other format numbers as well from IndusInd.
              Dec 14, 2021
              Updated by sadoni
              I am still receiving IVR calls continuously even if the number is blocked, they'll try to call with the new number again. Please save me with this mental torture.
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                I
                indiaindianc323
                Nov 26, 2021
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                They are cheating with people money when called your customer care given the poor treatment you should kick out this kind of people just check how many emails I sent you ate my money you scammers fraudsters I asked multiple times that close all disputes and chargeback regarding this transaction and credit the refund because the refund is already issued but you people are scammers fraudster now at this moment I am filing a case on you gonna defame and damage you as much as I can you messed with the wrong lawyer ate my 26, 498 rupees shame on you for lotting peoples hard-earned money from 10 days called so many times and emailed so many times to refund my money which is already refunded by the merchant but you scammers ate my money and not crediting my money shame on you
                IndusInd Bank customer support has been notified about the posted complaint.
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                  S
                  Sanket51
                  Nov 25, 2021
                  Resolved
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                  Resolved

                  My Name is Sanket B Gaikwad
                  I have NRE Seafarer Saving Account in Indusind bank
                  My account number is[protected]
                  IFSC Code - INDB0000237

                  I did not maintain average quarterly balance in my account but Indusind bank has levied non maintenance charges in negative figure from Oct 2020 (when open account) to July 2021

                  From April 2021 to Nov 2021 in my account balance was showed in negative sometime showed Rs. -524 /-, Rs. -614/- sometimes showed rs. -1114/-

                  My Savings Account balance record that means Rs 0/- in my account from Oct 2020 (when open account) to July 2021

                  My Savings account balance touches zero that means Rs. 0/- in my account then Why did the bank charge non maintaince charges and convert my account balance into negative?

                  The bank converted my savings account balance into negative

                  Indusind Bank making my balance negative first then they recoved this amount

                  On 27th july 2021 Rs. 749/- credited in my account and Immediately at the second moment Indusind bank deduct my credited account balance, At that time, Rs. 590 / - deducted as maintenance charges were levied for the period January to March but during January to March my account balance was Rs. 0 / - then why did the bank keep a negative account balance on it

                  But it is very wrong that they recovered this amount by making my balance negative first

                  This scene happens again
                  On 22 Nov 2021 Rs. 590 /- credited in my account and Immediately at the second moment Indusind bank deduct my credited account balance, my deductible account at that time was charged again Rs. 590/- for non maintaince

                  I have all the evidence of what I said and I have attached it below

                  Every time Indusind Bank making my balance negative first then they recoved this amount
                  Jan 6, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 27, 2021
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We tried contacting you on your registered mobile number, however unable to connect successfully. Request you to call our helpline number [protected] for immediate assistance or email us at [protected]@indusind.com for us to assist you further.

                  Regards,
                  Team IndusInd Bank
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                    S
                    Shwetacan
                    Nov 24, 2021
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                    I have done Indusind credit card payment of rs 4531 on dated 19/11/2021. The same has been deducted from my account but not credited to my beneficiary bank or not reflecting in my account statement
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                    Regards,
                    Team Indusind Bank
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                      R
                      Rehan shaukh
                      Nov 23, 2021
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                      Address: Vashi

                      I lost my noc copy kindly send me on mail
                      IndusInd Bank customer support has been notified about the posted complaint.
                      hello sir where is my noc
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                        Ramanjula
                        from SANGAREDDY, Andhra Pradesh
                        Nov 19, 2021
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                        Address: Hyderabad

                        Indusind bank has issued a credit card which I have not received. But, it has been adding joint fee and interest for which I am not responsible.
                        Indusind bank employee called from [protected] and threatened to pay money.

                        I have a call record and file a police complaint against Indusind bank
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Joining***
                        IndusInd Bank Customer Care's response, Nov 22, 2021
                        Verified Support
                        Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [email protected] and our team will get in touch with you at the earliest.
                        Regards,
                        Team Indusind Bank
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                          goutam_sonu
                          from BHOPAL, Madhya Pradesh
                          Nov 18, 2021
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                          Address: GOUTAM SAHA, BHOPAL, 9302444416

                          Fd matured, ekyc already done, document submitted to the branch still not received matured amount. Very poor service, unexpected !!!, , fd a/c no[protected], maturity date 15.11.2021
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Please write to us at [protected]@indusind.com from registered e-mail ID, in order to assist you further.
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                            A
                            Anil Ak
                            Nov 16, 2021
                            Resolved
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                            Resolved

                            Address: 16-2-740/75/44 vkdn dsnr

                            Hello,

                            Please find the below details and mail previous mail responses and take action accordingly and help me to get NOC.

                            Really fed up from the last 8 months reaching out to the nearby IndusInd bank for NOC documents and by following through mails. Made all the processes related to Duplicate NOC and paid a fine amount for receiving NOC. These bank people are blaming each other and not issuing my NOC.

                            1. Loan Account Number :- AHA05856H
                            2. Vehicle Registration Number :- AP11AD 4591
                            3. Mobile Number :- [protected]

                            Thanks
                            Anil Kumar kadam
                            Dec 30, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 16, 2021
                            IndusInd Bank Customer Care's response
                            Please allow us some time to get back to you with an appropriate resolution.

                            For immediate assistance call [protected] or email [protected]@indusind.com
                            Verified Support
                            Nov 17, 2021
                            IndusInd Bank Customer Care's response
                            The concern raised by you is under follow up via service reference number 14930905 and we will update the resolution shortly.
                            Verified Support
                            Nov 24, 2021
                            IndusInd Bank Customer Care's response
                            You may collect the duplicate NOC from below mentioned address after November 29, 2021:

                            IndusInd Bank Limited
                            [protected]/D/193/8 & 9, Opposite Partha Dental Clinic
                            Shalivahana Nagar, Main Road
                            Dilsukh Nagar
                            Hyderabad 500 036.
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                              M
                              Maria Clement
                              Nov 16, 2021
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                              Hi, My name is Maria Clement, I am writing this to you under immense pressure of financial burden. Few of my family members (Dad and Brother) were hospitalized due to Covid and I had to spend a huge sum of amount during their hospitalization and due to which I was unable to pay my credit card dues. Every mth I'm somehow managing to pay minimum due by borrowing from others. I contacted cus service and recovery team requesting for settlement and conversion but I did not get any positive response. Every day I get a call from a lady from collection, her phone number is +[protected], she insults me, talks bad about my family and harasses me and my family members by calling them all which has led me to mental depression. My credit card outstanding balance is Rs 1, 10, 000. Team I need your help in this matter at the earliest as I'm completely depressed and these collection agents especially that lady who doesn't even tell her name during her call is forcing me to take a wrong decision. Please help me ASAP.
                              My mail id: [protected]@gmail.com
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Please allow us some time to get back to you with an appropriate resolution.

                              For immediate assistance call [protected] or email [protected]@indusind.com
                              Our apologies. Request you to write to us at [protected]@indusind.com for us to assist you.
                              Maria Clement's [Complaint's author] reply, Nov 22, 2021
                              Team, please email me ([email protected]) the details as the email address that you have mentioned above is protected.
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                                P
                                Pradeep vs
                                from CHANNAPATNA, Karnataka
                                Nov 15, 2021
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                                Address: Mumbai, Maharashtra, India
                                Website: www.indusind.com

                                Dear sir

                                I am received my PF amount of Rs. 49537/- on[protected] from IndusInd Bank, But my Mahindra finance PF amount directly transferred to IndusInd bank PF account of Rs.61186/- on 11-aug-2021 ( claim status screen shot attached for your reference ) so kindly check and arrange transfer my PF amount to my HDFC bank account ( attached for your reference) ) which from Mahindra finance and confirm the same.

                                And request arrange to provide IndusInd bank PF details like total PF amount, employee share and employer share in my PF amount.

                                image.png

                                find below PF claim details :

                                Name : PRADEEP VS
                                Employee id : R20429
                                Employer : INDUSIND BANK
                                DOJ :[protected]
                                Date of Reliving :[protected]
                                UAN NO :[protected]
                                PF NO : TN/19759/112014

                                Thanks and Regards

                                PRADEEP V S
                                Mobile : [protected]
                                IndusInd Bank customer support has been notified about the posted complaint.
                                We regret the inconvenience caused. Request you to write to us at [protected]@indusind.com. to enable us to assist you.
                                Pradeep vs's [Complaint's author] reply, Nov 17, 2021
                                Dear sir

                                I am received my PF amount of Rs. 49537/- on 02-11-2021 from IndusInd Bank, But my Mahindra finance PF amount directly transferred to IndusInd bank PF account of Rs.61186/- on 11-aug-2021 ( claim status screen shot attached for your reference ) so kindly check and arrange transfer my PF amount to my HDFC bank account ( attached for your reference) ) which from Mahindra finance and confirm the same.

                                And request arrange to provide IndusInd bank PF details like total PF amount, employee share and employer share in my PF amount.

                                image.png

                                find below PF claim details :

                                Name : PRADEEP VS
                                Employee id : R20429
                                Employer : INDUSIND BANK
                                DOJ : 25-11-2019
                                Date of Reliving : 14-07-2021
                                UAN NO : 100928173443
                                PF NO : TN/19759/112014

                                Thanks and Regards

                                PRADEEP V S
                                Mobile : 9901803316
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                                  S
                                  siddharth27
                                  Nov 15, 2021
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                                  SPAM calls

                                  Please stop spam calls at this mobile number - [protected] . On daily basis I get several spam calls from different numbers for Indusind bank...
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                                  Arindam C
                                  Nov 13, 2021
                                  Resolved
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                                  Resolved

                                  I am using IndusInd bank credit for last 2 year my payment was also cleared but after covid on 2020 in the month of june I I left my job now my credit card due amount was huge and unfortunately I am unable yo pay. Please look into it I will ready to pay minimum balance and settled my credit card. I don't want to use credit card any more. Because I am only person to my family for income unfortunately I am now jobless.
                                  Dec 15, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 13, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  Request you to share your contact details at [protected]@indusind.com from your registered email id for us to assist you further.

                                  Regards,
                                  Team IndusInd Bank
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                                    AMIR HUSSAIN LASKAR
                                    Nov 11, 2021
                                    Resolved
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                                    Resolved

                                    My noc is old more then 90 days and now i want transfer RC now what i do?
                                    Loan no- TXH01721H
                                    bike registration no - AS11N1806
                                    Dec 16, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 15, 2021
                                    IndusInd Bank Customer Care's response
                                    Dear Customer,

                                    We request you to submit back the old NOC of the deal TXHXXX21H and remit a fee of Rs.250/- to get a fresh NOC. It will take 15 working days to generate the same.

                                    Regards,
                                    Team IndusInd Bank
                                    Jun 19, 2022
                                    Updated by AMIR HUSSAIN LASKAR
                                    Thank you sir
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                                      Satnam Singh05352
                                      Nov 11, 2021
                                      Resolved
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                                      Resolved

                                      Address: GANDHI NAGAR, NEAR NOUDHARANI FATAK, MALERKOTLA-148023

                                      Dear IndusInd Bank
                                      i have a two wheeler loan account in your bank, which is paid full payments by me. But your Agent harassed me a lot. I paid him Rs. 3060/- EMI on his PhonePe which was bounced but he didn't deposit in my loan account and same EMI deducted from my bank account. Now he is refusing my money to pay back. i request him many time but he didn't response. i also need my NOC for two wheeler loan account.

                                      Agent Name is Mr. Mohd. Sakib. His contact number[protected]


                                      My Name is Satish Kumar
                                      My Contact Number[protected]
                                      Loan Account number INDB[protected]
                                      Dec 16, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 13, 2021
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. Request you to write us at [protected]@indusind.com with the below details for us to assist you further:

                                      1. Vehicle loan number
                                      2. Engine number
                                      3. Chasis number
                                      4. Registered mobile number

                                      Regards,
                                      Team IndusInd Bank Ltd
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