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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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IndusInd Bank reviews & complaints page 19

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A
arpan89
from Kolkata, West Bengal
Oct 23, 2021
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Today at 9.32am from induslnd bank atm hazra kolkata, i tried to withdraw 1900 but transaction failure though amount debited from my account. Pls fix my problem.
Atm Id MN002919
DATE 23.10.2021
TIME 09.32AM
TXN NUM 5798
IndusInd Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.

regards,
Indusind Bank
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    A
    from Baddi, Himachal Pradesh
    Oct 23, 2021
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    Address: D.8 officer colony.dsl Ltd baddi district solan himachal pradesh

    [protected] complaint no [protected], mobile no fraud in three tranjistion 1138660rs credit Card no [protected]
    IndusInd Bank customer support has been notified about the posted complaint.
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      S
      srikanth swargam
      Oct 22, 2021
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      Hello, I finance a
      TVS jupiter (TS 35B6437 )from indsind bank. Resale teken my no objection certificate to clear the further documentation. I am in regular follow with bank representative in opp bharath petrol bunk, NH 7 main road linga reddy builiding Toopran, Medak Disk-502334
      Kindly help me
      MY PH:[protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Customer,

      Request you to share us your contact details at [protected]@indusind.com for us to assist you further.

      Regards,
      Team Indusind Bank
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        M
        Mamtamann55
        from Karnal, Haryana
        Oct 22, 2021
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        Address: karnal haryana

        I am having credit card from indusind bank and using since 2 years 3-4 months back indusind bank told me to upgrade my card and send me new card they told me that they will give me amazon vouchers to use approx 50000 rs. And i need to pay this amount from credit card which is lifetime free but they send me shopping vouchers and its a fraud with me is it possible to worth it use shopping vouchers kindly solve this
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Mr Mamtamm,

        Greetings from IndusInd Bank.

        We thank you for your co-operation and patience.

        Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com.

        Assuring you of best of our service

        Regards,

        Abhijeet Pati

        IndusInd Bank Limited
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          N
          nagara99999
          from Delhi, Delhi
          Oct 22, 2021
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          Address: Savita Vihar, Delhi

          Dear Sir/Madam,
          I had taken a car loan from your bank which was fully paid in june this year. I got a noc dated 9 June 2021 now as I wanted to sell this car and issued noc had expired I called bank regarding issue of duplicate your customer care told me that it is going to take 45 days to issue another noc I was shocked at time being given for such small thing than I called another staff at a local branch he also told me that it is going to take 15-20 days for issue duplicate noc. It is just so inhumane to hold someone for that long when other banks are issuing noc on same day and even your bank is giving loan in few days and for noc you have to hold customer for so long. What I feel is bank like your's uses customer and exploit them as most of time RBI is reluctant to take action and even banking ombudsman protects vultures like you. When everyone knows there cannot be another reason, in providing loans you are taking hours and for giving noc you are taking month you just want more money so that customer is exploited more and more can be sucked out of him.
          Banks like yours exploit customers till last blood is drawn out of them and you are not going to give duplicate NOC for free but atleast provide that in reasonable period of time.

          Update - Almost 25 days have passed since applying for duplicate NOC
          but bank is not responding.

          (Recorded calls are available for time given to provide noc)

          Thanks and Regards
          Amit Nagar
          Loan no. DED00325C
          Car Reg. DL2CAX1787
          Mob. [protected]
          IndusInd Bank customer support has been notified about the posted complaint.
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            sagniksaha123
            Oct 22, 2021
            Resolved
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            Resolved

            Address: Dhupguri,Jalpaiguri,West bengal,735210

            Amazon refunded me 428rs to my account on 08/10/2021. But in my bank account(A/c no.[protected], IFSC - INDB0000335) the amount didn't reflect. Amazon gave me refund reference number(authorization code for the transaction, was issued by bank on behalf of they recieved the money from amazon[protected]
            I am requesting to INDUSIND Bank to check the transaction and reflect the amount on my account.
            Contact No. [protected]
            +1 photos
            Nov 24, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2021
            IndusInd Bank Customer Care's response
            We request the primary card holder to write to us at [protected]@indusind.com to enable us to assist further.
            Verified Support
            Oct 24, 2021
            IndusInd Bank Customer Care's response
            We regret to inform you that we will be unable to divulge any account related information to anybody else apart from the primary account holder, due to security reasons we request primary card holder to write to us at [protected]@indusind.com to enable us to assist further.
            Raise my concern to the higher authority
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              N
              nagara99999
              from Delhi, Delhi
              Oct 21, 2021
              Resolved
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              Resolved

              Dear Madam,
              I had taken a car loan from your bank which was fully paid in june this year. I got a noc dated 9 June 2021 now as I wanted to sell this car and issued noc had expired I called bank regarding issue of duplicate your customer care told me that it is going to take 45 days to issue another noc I was shocked at time being given for such small thing than I called another staff at a local branch he also told me that it is going to take 15-20 days for issue duplicate noc. It is just so inhumane to hold someone for that long when other banks are issuing noc on same day and even your bank is giving loan in few days and for noc you have to hold customer for so long. What I feel is bank like your's uses customer and exploit them as most of time RBI is reluctant to take action and even banking ombudsman protects vultures like you. When everyone knows there cannot be another reason, in providing loans you are taking hours and for giving noc you are taking month you just want more money so that customer is exploited more and more can be sucked out of him.
              Banks like yours exploit customers till last blood is drawn out of them and you are not going to give duplicate NOC for free but atleast provide that in reasonable period of time.

              (Recorded calls are available for time given to provide noc)

              Thanks and Regards
              Amit Nagar
              Loan no. DED00325C
              Car Reg. DL2CAX1787
              Mob. [protected]
              Nov 25, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 22, 2021
              IndusInd Bank Customer Care's response
              Dear Customer,
              Thank you for highlighting your concern. We have forwarded your concerns to our relevant team. We will respond to your concerns vide interaction 14194652.We request your support and co-operation in the interim.
              Regards,
              Indusind Bank
              Verified Support
              Oct 25, 2021
              IndusInd Bank Customer Care's response
              Dear Customer,
              We wish to inform you that the non objection certificate for the deal DEDXXXX5C has been processed and sent on 18.10.2021 vide track on couriers under consignment [protected]. We request you to visit the branch and collect the document.
              Regards,
              Indusind Bank
              May 05, 2022
              Updated by nagara99999
              Yes I received it on 16 nov 21, such is great service please never go for such banks
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                S
                satyajeetashu
                from Pune, Maharashtra
                Oct 21, 2021
                Resolved
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                Resolved

                Address: Pune, Talegaon Dabhade (Mahrashtra)

                Dear sir/madam

                I am Satyajeet Naykwdi. I have indusind bank credit card holder & my credit card no. is [protected] & my outstanding amount is Rs.84000. I have requesting to customer service & collection agency for settlement on this card but they everytime rejected my request. Another bank give settlement immediate basis. So help me & resolved this issue. & settle my card on minimum amount. Thank you.
                Nov 23, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2021
                IndusInd Bank Customer Care's response
                We regret the inconvenience caused. We would like to inform you that if you opt for a settlement, it will have an adverse effect on your credit history. We would also like to update you that you may face a problem in future applying for loans, credit cards.
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                  N
                  nagara99999
                  from Delhi, Delhi
                  Oct 20, 2021
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                  Dear Sir/Madam,
                  I had taken a car loan from your bank which was fully paid in june this year. I got a noc dated 9 June 2021 now as I wanted to sell this car and issued noc had expired I called bank regarding issue of duplicate your customer care told me that it is going to take 45 days to issue another noc I was shocked at time being given for such small thing than I called another staff at a local branch he also told me that it is going to take 15-20 days for issue duplicate noc. It is just so inhumane to hold someone for that long when other banks are issuing noc on same day and even your bank is giving loan in few days and for noc you have to hold customer for so long. What I feel is bank like your's uses customer and exploit them as most of time RBI is reluctant to take action and even banking ombudsman protects vultures like you. When everyone knows there cannot be another reason, in providing loans you are taking hours and for giving noc you are taking month you just want more money so that customer is exploited more and more can be sucked out of him.
                  Banks like yours exploit customers till last blood is drawn out of them and you are not going to give duplicate NOC for free but atleast provide that in reasonable period of time.

                  (Recorded calls are available for time given to provide noc)

                  Thanks and Regards
                  Amit Nagar
                  Loan no. DED00325C
                  Car Reg. DL2CAX1787
                  Mob. [protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    A
                    akshpawar
                    Oct 19, 2021
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                    Unknown withdrawl happened from bank account repeatadly online through mobikwik in Sep 2021 month.
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Greetings from IndusInd Bank.

                    Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                    We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                    Regards,
                    Team IndusInd Bank
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                      S
                      Sujit Soni
                      Oct 14, 2021
                      Resolved
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                      Resolved

                      Address: 2-57, Road Number 17, MIDC Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400069

                      I have taken retail loan from Indusind Bank for Rs. 7 Lakh and i was in regular of making every month instalment before covid but after covid i have lost my job and appreciated IndusInd for providing me restructuring and again i have paid regularly for 5 month now but again my situation is not stable to pay further EMI and in between this IndusInd had give my loan collection to 3rd party for collection of EMI …have told so many time to 3rd party that we cant not make full payment of EMI where i am ready to pay on sustainable basis till the time my situation is not stabled...even though 3rd Party collection agency still calling me multiple times on my cell number which is against RBI frame work and if tell them that i cant make full amount than they started torturing me by sending their recovery agent to my home and my office even in bank holiday also...i would request to higher authority to take some action against collection agency hired by IndusInd bank. Recovery agent Name is Aakash (Mobile Number - [protected]) & Ramraj Sawant ( Mobile - [protected])
                      Nov 21, 2021
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2021
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

                      Regards,
                      Team IndusInd Bank
                      Oct 16, 2021
                      Updated by Sujit Soni
                      kindly share me your email id for further sharing of contact number & Loan account Number
                      Verified Support
                      Oct 19, 2021
                      IndusInd Bank Customer Care's response
                      Dear Customer,

                      We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

                      Regards,
                      Team IndusInd Bank
                      kindly share your email id for sharing my Loan number and contact number
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                        N
                        neetumagoo
                        from Mohali, Punjab
                        Oct 12, 2021
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                        Resolved

                        Cyber crime fraud

                        Dear Sir/Madam,

                        I have some query of indusind credit card ending from [protected] & search for indusind credit card toll free number on google & i got number [protected] at top at 03:52pm then i called it was not connected & then i got call back from [protected] at 03:53pm then he told me that i am from indusind bank & you have called us from this number [protected](my number). Then i told my problem that my credit card...
                        +1 photos
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                        R
                        Rishijha12
                        from Delhi, Delhi
                        Oct 9, 2021
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                        Address: K 532 saurabh vihar jaitpur badarpur new Delhi

                        I was withdrawn 500 rs from the ATM masjid, Saurabh vihar Jaitpur badarpur new delhi 110044..

                        But 7000 rs wrong amount deducted from my account..

                        Kindly proceed my amount refund or let me know how is it possible or refund my amount
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Thank you for highlighting your concern. We regret the inconvenience caused .Please provide us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                        Dear Customer,
                        We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest
                        Regards,
                        Indusind Bank
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                          V
                          Vinu2904
                          from Thane, Maharashtra
                          Oct 9, 2021
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                          I have requested for a settlement, as i have lost my job and not able to pay, I have one month outstanding I requested to assist me with a settlement but the bank denied stating CIBIL approval is not dere, were in RBL bank was ready to give me settlement understand my situation.

                          I real like the bank to reconsider and help me with the settlement.
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                          Regards,
                          Indusind Bank
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                            N
                            nantu3770
                            from Kolkata, West Bengal
                            Oct 8, 2021
                            Resolved
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                            Resolved

                            I have ordered A Product Amazon and Iam returned the all order due to personal reason.
                            Amazon initiated a refund the amount to my net banking but I still didn't get the money. Amazon sent this reference number and told me to fill charge dispute form but Indusind Bank doesn't have such policy. So
                            please kindly respond to this complaint it's very urgent. Bellow All Of Details

                            Ac No :[protected]
                            Ifsc Code : INDB0000532
                            Branch : Katwa

                            1. Date Of Refund :[protected]
                            Mode of transfer of refund : Net Banking
                            Reference number : 64538076
                            Refund Amount : 2999
                            Amazon Order Id :[protected]

                            2. Date Of Refund :[protected]
                            Mode of transfer of refund : Net Banking
                            Reference number : 64538052
                            Refund Amount : 1999
                            Amazon Order Id :[protected]

                            3. Date Of Refund :[protected]
                            Mode of transfer of refund : Net Banking
                            Reference number : 64382727
                            Refund Amount : 3399
                            Amazon Order Id :[protected]
                            Kindly Slove My Issue.
                            Attach all proofs
                            +4 photos
                            Nov 12, 2021
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 08, 2021
                            IndusInd Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                            Thanks &Regard,
                            Indusind bank
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                              princebansal1717
                              from Mohali, Punjab
                              Oct 7, 2021
                              Resolved
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                              Resolved

                              Address: Shi Muktsar sahib

                              Hello, I had finance a Eon Car from
                              IndusInd Bank. I have clear all my dues since 2 month ago for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Shi Muktsar sahib (Punjab) branch in Punjab Car loan. but he is providing me time next week and next week. Kindly help me in this regard.

                              My car number is: pb13AX 6868
                              Loan A/C no. PBD00491C

                              Thanks and Regards
                              Aniket
                              [protected]
                              Nov 16, 2021
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 08, 2021
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              We wish to inform you that our team is working on your concern vide Service Reference Number: 13737921. Request your co-operation in the interim.

                              Regards,
                              Team IndusInd Bank
                              Verified Support
                              Oct 13, 2021
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              As per our telephonic conversation dated October 13, 2021. We confirm that No Objection Certificate for the deal PBDXXX91C has been processed and the same can be collected on or after 27.10.2021 from the branch.

                              Regards,
                              Team IndusInd Bank
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                                P
                                Property Finders
                                Oct 7, 2021
                                Resolved
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                                Resolved

                                I am aniket Girdhar. I have cleared my loan 2 months before but I didn't got my noc. Bank employees are still making excuses. My car no was pb13ax6868 Hyundai eon and loan no was pbd00491c
                                Nov 16, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 08, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                                Thanks & Regards,
                                Indusind bank
                                Verified Support
                                Oct 08, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,
                                We have forwarded your concerns to our relevant team. We will respond to your concerns vide interaction 13739260.We request your support and co-operation in the interim.
                                Thanks & Regards,
                                Indusind bank
                                Verified Support
                                Oct 11, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,
                                We wish to inform you that your NOC for the deal PBDXXXX1C has been processed. We request you to collect the same on or after 27.10.2021 from the branch.
                                Regards,
                                Indusind Bank
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                                  P
                                  Piyush sawlani
                                  Oct 7, 2021
                                  Resolved
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                                  Resolved

                                  I take the auto loan from induland bank that was completed 2 year but still i did not receive the noc

                                  MP09 QR 1954
                                  Nov 9, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Oct 07, 2021
                                  Updated by Piyush sawlani
                                  Not respond and not reslved
                                  Verified Support
                                  Oct 08, 2021
                                  IndusInd Bank Customer Care's response
                                  We request you to write to us at [protected]@indusind.com and DM us the below details to enable us to assist you efficiently.

                                  1. Loan Account Number
                                  2. Vehicle Registration Number
                                  3. Mobile Number
                                  Vehical number :MP09 QR 1954
                                  Number :[protected]

                                  And loan account number i donot remember
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                                    A
                                    Ashvin S
                                    from Rajkot, Gujarat
                                    Oct 6, 2021
                                    Resolved
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                                    Resolved

                                    Address: Veraval, Gujarat

                                    Dear Concern,

                                    I had a two wheeler loan in IndusInd Bank with loan number GRV04909H, and the loan was completed successfully, but I did not get the NOC letter.

                                    So I visited Indusind Finance Office (Veraval, Gujarat) dated 6th Aug'21, and where I was told that NOC letter was returned, and NOC will come in 45 days, and the representative said that you will get a call from us in 45 days.

                                    But I haven't received any call even after two months. I also asked the representative for the branch contact number, but he did not give it to me.

                                    Hence kindly help me to get NOC letter at earliest. Thanks.
                                    Nov 8, 2021
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 08, 2021
                                    IndusInd Bank Customer Care's response
                                    We request you to write to us at [protected]@indusind.com and DM us the below details to enable us to assist you efficiently.

                                    1. Loan Account Number
                                    2. Vehicle Registration Number
                                    3. Mobile Number
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                                      S
                                      Shiv3375
                                      from Hyderabad, Telangana
                                      Oct 6, 2021
                                      Resolved
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                                      Resolved

                                      Dear Sir, I have taken a 2 wheeler loan under registration nbr AP10AP 9982 in the year 2008 which was duly completed without any delay in payments therefore. Later on since I moved abroad due to my professional requirements wa unable to collect my NOC from ur bank. Now since I’m not staying in India want to dispose my vehicle for which I need a NOC. Below are the details.
                                      Vehicle Honda Unicorn
                                      Reg AP10AP9982
                                      Date of Reg 24Oct2008
                                      Financier Indus Ind Bank Ltd
                                      Chasis ME4KC093H88016258
                                      Owner Venkatesh Kumar Kawthalle
                                      Nov 8, 2021
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2021
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We will respond to your concerns vide service reference number: 13698349. We request your support and co-operation in the interim.

                                      Regards,
                                      Team IndusInd Bank
                                      Verified Support
                                      Oct 08, 2021
                                      IndusInd Bank Customer Care's response
                                      Dear Customer,

                                      We wish to inform you that, as per the update, with the details shared by you we are not able to track the loan details.Request you to share the registered mobile number submitted to us in 2008 while availing the loan along with KYC details viz, PAN/Voter id.

                                      Regards,
                                      Team IndusInd Bank
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