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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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1322
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IndusInd Bank reviews & complaints page 20

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S
Sujit Soni
Oct 14, 2021
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Address: 2-57, Road Number 17, MIDC Industrial Estate, Marol, Andheri East, Mumbai, Maharashtra 400069

I have taken retail loan from Indusind Bank for Rs. 7 Lakh and i was in regular of making every month instalment before covid but after covid i have lost my job and appreciated IndusInd for providing me restructuring and again i have paid regularly for 5 month now but again my situation is not stable to pay further EMI and in between this IndusInd had give my loan collection to 3rd party for collection of EMI …have told so many time to 3rd party that we cant not make full payment of EMI where i am ready to pay on sustainable basis till the time my situation is not stabled...even though 3rd Party collection agency still calling me multiple times on my cell number which is against RBI frame work and if tell them that i cant make full amount than they started torturing me by sending their recovery agent to my home and my office even in bank holiday also...i would request to higher authority to take some action against collection agency hired by IndusInd bank. Recovery agent Name is Aakash (Mobile Number - [protected]) & Ramraj Sawant ( Mobile - [protected])
Nov 21, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

Regards,
Team IndusInd Bank
Oct 16, 2021
Updated by Sujit Soni
kindly share me your email id for further sharing of contact number & Loan account Number
Verified Support
Oct 19, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We request you to please share us your Contact details and Loan Account Number to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

Regards,
Team IndusInd Bank
kindly share your email id for sharing my Loan number and contact number
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    N
    neetumagoo
    from Mohali, Punjab
    Oct 12, 2021
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    Resolved

    Cyber crime fraud

    Dear Sir/Madam,

    I have some query of indusind credit card ending from [protected] & search for indusind credit card toll free number on google & i got number [protected] at top at 03:52pm then i called it was not connected & then i got call back from [protected] at 03:53pm then he told me that i am from indusind bank & you have called us from this number [protected](my number). Then i told my problem that my credit card...
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    Rishijha12
    from Delhi, Delhi
    Oct 9, 2021
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    Address: K 532 saurabh vihar jaitpur badarpur new Delhi

    I was withdrawn 500 rs from the ATM masjid, Saurabh vihar Jaitpur badarpur new delhi 110044..

    But 7000 rs wrong amount deducted from my account..

    Kindly proceed my amount refund or let me know how is it possible or refund my amount
    IndusInd Bank customer support has been notified about the posted complaint.
    Thank you for highlighting your concern. We regret the inconvenience caused .Please provide us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
    Dear Customer,
    We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest
    Regards,
    Indusind Bank
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      V
      Vinu2904
      from Thane, Maharashtra
      Oct 9, 2021
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      I have requested for a settlement, as i have lost my job and not able to pay, I have one month outstanding I requested to assist me with a settlement but the bank denied stating CIBIL approval is not dere, were in RBL bank was ready to give me settlement understand my situation.

      I real like the bank to reconsider and help me with the settlement.
      IndusInd Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
      Regards,
      Indusind Bank
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        N
        nantu3770
        from Kolkata, West Bengal
        Oct 8, 2021
        Resolved
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        Resolved

        I have ordered A Product Amazon and Iam returned the all order due to personal reason.
        Amazon initiated a refund the amount to my net banking but I still didn't get the money. Amazon sent this reference number and told me to fill charge dispute form but Indusind Bank doesn't have such policy. So
        please kindly respond to this complaint it's very urgent. Bellow All Of Details

        Ac No :[protected]
        Ifsc Code : INDB0000532
        Branch : Katwa

        1. Date Of Refund :[protected]
        Mode of transfer of refund : Net Banking
        Reference number : 64538076
        Refund Amount : 2999
        Amazon Order Id :[protected]

        2. Date Of Refund :[protected]
        Mode of transfer of refund : Net Banking
        Reference number : 64538052
        Refund Amount : 1999
        Amazon Order Id :[protected]

        3. Date Of Refund :[protected]
        Mode of transfer of refund : Net Banking
        Reference number : 64382727
        Refund Amount : 3399
        Amazon Order Id :[protected]
        Kindly Slove My Issue.
        Attach all proofs
        Nov 12, 2021
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 08, 2021
        IndusInd Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
        Thanks &Regard,
        Indusind bank
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          princebansal1717
          from Mohali, Punjab
          Oct 7, 2021
          Resolved
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          Resolved

          Address: Shi Muktsar sahib

          Hello, I had finance a Eon Car from
          IndusInd Bank. I have clear all my dues since 2 month ago for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in Shi Muktsar sahib (Punjab) branch in Punjab Car loan. but he is providing me time next week and next week. Kindly help me in this regard.

          My car number is: pb13AX 6868
          Loan A/C no. PBD00491C

          Thanks and Regards
          Aniket
          [protected]
          Nov 16, 2021
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2021
          IndusInd Bank Customer Care's response
          Dear Customer,

          We wish to inform you that our team is working on your concern vide Service Reference Number: 13737921. Request your co-operation in the interim.

          Regards,
          Team IndusInd Bank
          Verified Support
          Oct 13, 2021
          IndusInd Bank Customer Care's response
          Dear Customer,

          As per our telephonic conversation dated October 13, 2021. We confirm that No Objection Certificate for the deal PBDXXX91C has been processed and the same can be collected on or after 27.10.2021 from the branch.

          Regards,
          Team IndusInd Bank
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            P
            Property Finders
            Oct 7, 2021
            Resolved
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            Resolved

            I am aniket Girdhar. I have cleared my loan 2 months before but I didn't got my noc. Bank employees are still making excuses. My car no was pb13ax6868 Hyundai eon and loan no was pbd00491c
            Nov 16, 2021
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2021
            IndusInd Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
            Thanks & Regards,
            Indusind bank
            Verified Support
            Oct 08, 2021
            IndusInd Bank Customer Care's response
            Dear Customer,
            We have forwarded your concerns to our relevant team. We will respond to your concerns vide interaction 13739260.We request your support and co-operation in the interim.
            Thanks & Regards,
            Indusind bank
            Verified Support
            Oct 11, 2021
            IndusInd Bank Customer Care's response
            Dear Customer,
            We wish to inform you that your NOC for the deal PBDXXXX1C has been processed. We request you to collect the same on or after 27.10.2021 from the branch.
            Regards,
            Indusind Bank
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              Piyush sawlani
              Oct 7, 2021
              Resolved
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              Resolved

              I take the auto loan from induland bank that was completed 2 year but still i did not receive the noc

              MP09 QR 1954
              Nov 9, 2021
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Oct 07, 2021
              Updated by Piyush sawlani
              Not respond and not reslved
              Verified Support
              Oct 08, 2021
              IndusInd Bank Customer Care's response
              We request you to write to us at [protected]@indusind.com and DM us the below details to enable us to assist you efficiently.

              1. Loan Account Number
              2. Vehicle Registration Number
              3. Mobile Number
              Vehical number :MP09 QR 1954
              Number :[protected]

              And loan account number i donot remember
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                A
                Ashvin S
                from Rajkot, Gujarat
                Oct 6, 2021
                Resolved
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                Resolved

                Address: Veraval, Gujarat

                Dear Concern,

                I had a two wheeler loan in IndusInd Bank with loan number GRV04909H, and the loan was completed successfully, but I did not get the NOC letter.

                So I visited Indusind Finance Office (Veraval, Gujarat) dated 6th Aug'21, and where I was told that NOC letter was returned, and NOC will come in 45 days, and the representative said that you will get a call from us in 45 days.

                But I haven't received any call even after two months. I also asked the representative for the branch contact number, but he did not give it to me.

                Hence kindly help me to get NOC letter at earliest. Thanks.
                Nov 8, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2021
                IndusInd Bank Customer Care's response
                We request you to write to us at [protected]@indusind.com and DM us the below details to enable us to assist you efficiently.

                1. Loan Account Number
                2. Vehicle Registration Number
                3. Mobile Number
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                  S
                  Shiv3375
                  from Hyderabad, Telangana
                  Oct 6, 2021
                  Resolved
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                  Resolved

                  Dear Sir, I have taken a 2 wheeler loan under registration nbr AP10AP 9982 in the year 2008 which was duly completed without any delay in payments therefore. Later on since I moved abroad due to my professional requirements wa unable to collect my NOC from ur bank. Now since I’m not staying in India want to dispose my vehicle for which I need a NOC. Below are the details.
                  Vehicle Honda Unicorn
                  Reg AP10AP9982
                  Date of Reg 24Oct2008
                  Financier Indus Ind Bank Ltd
                  Chasis ME4KC093H88016258
                  Owner Venkatesh Kumar Kawthalle
                  Nov 8, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2021
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We will respond to your concerns vide service reference number: 13698349. We request your support and co-operation in the interim.

                  Regards,
                  Team IndusInd Bank
                  Verified Support
                  Oct 08, 2021
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that, as per the update, with the details shared by you we are not able to track the loan details.Request you to share the registered mobile number submitted to us in 2008 while availing the loan along with KYC details viz, PAN/Voter id.

                  Regards,
                  Team IndusInd Bank
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                    K
                    khan sahab01
                    from Mumbai, Maharashtra
                    Oct 6, 2021
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                    I have received the card but when generating pin its shows details are wrong not found in records but when I made payment they received it and I got confirmation also if details are wrong how can they received payment fraud and harrasment
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      avinash vicky
                      Oct 5, 2021
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                      My brother used IndusInd credit card and due to unemployment he is unable pay it back. We got call from bank for payment and I was asking him for payment options he started using profanity language n is not ready understand the issues and help us solve the issue. I have call recording of the same
                      IndusInd Bank customer support has been notified about the posted complaint.
                      We regret the inconvenience caused. We request the primary card holder to write to us at [protected]@indusind.com to enable us to assist further.
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                        ssudharsansrinivas
                        Oct 5, 2021
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                        Address: Madurai

                        Dear sir my bike loan has been over since 2017 and we have not received noc document till now
                        LOAN NUMBER TMX02497H KINDLY ISSUE TO MADURAI BRANCH I WILL COLLECT FROM THEM
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2021
                        IndusInd Bank Customer Care's response
                        We request you to share us the below details to us at [protected]@indusind.com to enable us to assist you efficiently.
                        1. Loan Account Number
                        2. Vehicle Registration Number
                        3. Mobile number
                        Oct 27, 2021
                        Updated by ssudharsansrinivas
                        indusiind bank team
                        i just post all the detail to your mail id and also i went to branch they are not responding well
                        i m just wondering that how they treat customers like that see replying the request is not enough i tried your customer care number finally i reach them at 10th time of continuous call from 11am i could reach them at 1 pm and i called them to tell that branch was not responding and she simply tell contact branch sir and cut the call how much I am frustrated after hearing those words and also solve my problem from your end issue my NOC For my bike
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                          Bhagvanmecwan
                          Oct 2, 2021
                          Resolved
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                          Resolved

                          I visited infusions bank many times but they don't have provided Noc for two wheeler loan. LOAN NO: GAO04164H
                          MAKWANA BHAGVANBHAI
                          Nov 5, 2021
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 04, 2021
                          IndusInd Bank Customer Care's response
                          Request you to kindly write to us at [protected]@indusind.com along with your vehicle number and contact details to enable us to assist you further.
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                            shahrozaslam
                            from Budaun, Uttar Pradesh
                            Oct 2, 2021
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                            Address: word no 17, kakrala dist Budaun

                            Sir my father died on 24th November 2020 due to heart attack, I had also given all the papers to this company, initially the company balo had said that all my loan money left will be forgiven but now it is only Only 50 thousand are forgiven, I asked the insurance company, then those people told that we had insured that if the person who took the loan dies, then we would have to pay the damages of the loan, but all this work was done by the bank giving the loan. Will claim but the bank is saying that and our money is forgiven but here the bank branch manager took a pose, we are very poor, sir, our mother is sick, we are heart patients, we are all sisters, brothers are small, I pray to you. I do something sir, we have become very upset.

                            Name. Aslam khan

                            Address
                            WARD NO 17 KAKRALA
                            TEH DATAGANJ UTTAR PRADESH
                            Date Of Birth 01/01/1965
                            City Budaun

                            Policy Name DHFL PRAMERICA GROUP CREDIT LIFE+

                            Policy No. GC000027

                            CERTIFICATE NUMBER :GC[protected]C00

                            Loan Number UYN00034D

                            Loan Type Vehicle Loan

                            Nominee Name NORRA AFZA

                            Relationship with Member Wife
                            .
                            Subject: INDUSIND BANK LIMITED
                            (A Group Scheme under DHFL PRAMERICA GROUP CREDIT LIFE+UIN:140N039V02)
                            (Single Premium)

                            Ragisterd mobile no. [protected]

                            alternate no [protected]
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 04, 2021
                            IndusInd Bank Customer Care's response
                            Request you to kindly write to us at [protected]@indusind.com along with your vehicle number and contact details to enable us to assist you further.
                            Oct 04, 2021
                            Updated by shahrozaslam
                            email तो भेजो तभी तो समय बताऊंगा आपको वैसे आपकी बैंक बहुत बुरी है इक इंसान मार गया है उसके परिवार को कुछ सहूलियत nhi de sakti।
                            meri mail id hai [protected]@gmail.com
                            contect no [protected]
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                              M
                              MOHAMED RAMEES P K
                              Sep 30, 2021
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                              Deal No : EDB04267H, Segment : SCOOTER
                              Product : TVS JUPITER BS 4, Reg No : KL11BQ7881
                              All the EMIs are over and settlements done on August, But I did not receive the NOC from the bank till now. Not able to do any further transfers with the vehicle. Please look into this
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Our Apologies. Please Email us your contact details at [protected]@indusind.com. Our official will connect with you shortly.
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                                khwaskar
                                from Mumbai, Maharashtra
                                Sep 30, 2021
                                Resolved
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                                Resolved

                                NOC not issued after closing of Personal Loan

                                Address: A 001 SWARAJ CHS GRND FLR JARI MARI MANDIR RD, NR GANGADHAM SOC1, NEW PANVEL

                                I have taken Personal Loan from the Bank after one Year my one of the installment bounce, & Loan Recovery team Mrs. Ashvini Taklawal & Mr. Ajay Singh just irritated me to pay installment after their warnings & talking rubbish i have transfer my Loan to other Bank, New Bank has issued DD against Indusind Bank Personal Loan Ac, I have Paid Last EMI for Foreclosure Letter, as the Team refuse to issue FC Letter & Forced me to Pay Last EMI before...
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                                Prny
                                Sep 30, 2021
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                                Excessive messages and email

                                Hi,
                                I had applied for IndusIn credit card because misleading way IndusIn process their application, they first showed me I am eligible for their card and the amount for which I am eligible then they take all your documents and then no response for 7 days.
                                I tried to check status on their website which was not helpfull at all.

                                Real problem comes after all this,
                                From last two days, I have received about...
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                                Adityat502
                                from Hyderabad, Telangana
                                Sep 30, 2021
                                Resolved
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                                Resolved

                                Hi,

                                I have taken Bike loan on Mar-2019 and it was cleared on sep-2020.
                                I need clearance certificate for this. I have tried with website but I dont see the certificate option to download.

                                Loan no: AAL05417H
                                Loan Taken: Mar-2019

                                Can you pls suggest how to get the certificate.

                                Thanks,
                                Aditya
                                Nov 7, 2021
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 01, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                We will respond to your concerns vide service reference number: 13495310. We request your support and co-operation in the interim.

                                Regards,
                                Team IndusInd Bank
                                Verified Support
                                Oct 07, 2021
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                The loan period in the loan AA*****7H has been completed in July, 2020 and No Objection certificate is been generated now. Request you to collect the same from the branch in person on or after 16.10.2021:

                                INDUSIND MARKETING & FINANCIAL SERVICES PVT LTD
                                PLOT NO 1, SHIVA GANGA COLONY, GROUND FLOOR,
                                OPP LANE TO RENAULT SHOW ROOM,
                                L.B. NAGAR,
                                HYDERABAD 500 072

                                Regards,
                                Team IndusInd Bank
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                                  Prisha2016
                                  from Bhubaneswar, Odisha
                                  Sep 29, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bhubaneswar

                                  I have taken car loan from indusind bank, i have clear all the emis by ecs through bank but still some unknown charges are showing...I have call the customer care.. But it seems busy all the time, then i have visited the branch, but they are unable to give me the breakup..I have clear my last emi on 7.9.2021 ...Further if any amount debit from my ac or if my cibil get affected..I will take legal action for harrashment..Plz avail me the noc as soon as pssbl & resolve my prblm
                                  my car loan no.Ocb02560c
                                  tenure 59 month
                                  customer code cu7062644..
                                  Nov 20, 2021
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 30, 2021
                                  IndusInd Bank Customer Care's response
                                  Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
                                  Sep 30, 2021
                                  Updated by Prisha2016
                                  my contact no.[protected]
                                  Verified Support
                                  Oct 03, 2021
                                  IndusInd Bank Customer Care's response
                                  We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
                                  Verified Support
                                  Oct 04, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  We wish to inform you that our team is working on your concern vide Service Reference Number: 13576300. Request your co-operation in the interim.

                                  Regards,
                                  Team IndusInd Bank
                                  Verified Support
                                  Oct 13, 2021
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  We have responded to your concerns vide service reference number 13576300 on 13 October 2021. Request you to please refer the same. For any further queries, please call[protected] or write to us at [protected]@indusind.com

                                  Regards,
                                  Team IndusInd Bank
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