My name is Prakshep Shirke, my contact number is [protected]. I have paid 50100 rps to indusind bank vehicle department on 19th June 2020 for getting my bike NOC letter. Mr. Sachin Sonawane has informed me that i will be getting my NOC letter on 8th or in late scenarion by 13th July as the NOC will be coming from Chennai branch. Finally on 28th July, they closed the contract and he said me that it takes max 15 days for NOC to reach mumbai branch. But now it has been 30 days and there is still no update of my NOC. Whenever i asked about the same to Mr. Sachin Sonawne he says it will come and he dont know that when it will be received in branch. On asking the courier details and any contact details of chennai branch, he say we dont have any contact details, and you take it from google. It has been more than 2 months i have paid the amount and not received the NOC.
Name : Prakshep Shirke
Mobile No. : [protected]
Loan no. :MWT03767H
Sep 2, 2020
Complaint marked as Resolved The bank person with whom i was communicating, arranged the NOC and i collected it on 1st Sept.
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2020
IndusInd Bank Customer Care's response Dear Prakshep
We have referred your concerns to the relevant team and will get back to you shortly
Thanks
Team IndusInd Bank
Verified Support
Sep 09, 2020
IndusInd Bank Customer Care's response Dear Prakshep
We wish to inform you that the loan MWXXXX7H has since been closed and NOC has been sent on 25.8.2020 vide MARUTHI couriers under consignment [protected] to our branch where the settlement amount was paid by the you.
Thanks
Team IndusInd Bank