IndusInd Bank Complaints & Reviews

Am confused whether i should believe this bank further or not. When i took this loan the executive called to share the information about loan was clearly said "after paying 1 emi am eligible to foreclose this loan anytime (I forgot to record the call). After my 3rd emi when i called the same customer care by saying that i want to repay the loan amount they said, after paying 6 months of emi's or 6 emi's only am eligible to foreclose the loan (Executive was unable to provide the written document because of some technicall issue). I was completely unhappy from this and was not agreed to pay, then convinced my self as 3 emi's were left to foreclose (Call was recorded). Recently called to customer care and spoke to one of executive he informed me that i paid 6 successful emi' so i can go for foreclose this loan any time by paying the foreclosure charge 4%+ gst, but he was not able confirm these details as there was technical issue with application or something else (Call was recorded). If the lock in period is of 12 months why you guys initially (When called and offered the loan) shared the wrong information. All these happen in just 6 months and i do not have any trust on your bank or your representatives. I have enough proofs with me to go legally and complaint on your bank. I also do not want to continue the relationship with your bank. If am unable foreclose this loan at this time, because of your fake promises or fake information am not going to pay a single rupee.
Am repeating this mail and wanted to say you guys clearly that somebody had called me after this mail and he informed (Call is recorded) that on very next day i can visit the bank and repay my complete due amount. How can you guys now say that i need to wait for more 6 months to close this loan. There is no constant statement or you guys can not give true commitment to a customer. Shame on your service"indusind". I have given enough time to you guys i can't bare this more. Am not going to pay you guys a single rupee further and do not try to add any late fee, chargers or interest on it. Tomorrow am going to file a complaint on your bank in consumer forum for harassing me by giving wrong commitments while offering the loan and service.

Regards,
Shiva kumar. K (Highly frustrated)

Dear sir,
I'm rajender ankam r04361, i haven't got any response on my first submitted complaint [id:2393413] it is nearly 40 days i raised a complaints. I request you to re-submit the complaint to imfs division [indusind bank] i remained unemployed from last 2 years and still waiting for your response on my complaints. Kindly look into it and help me possibly.

Thanks ®ards
Rajender ankam
R04361

I am writing this with regards to my credit card bill payment. My credit card number is [4412xxxxxxx33007]. I recently received a bill of amount rs. 170000

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [4412xxxxxxx33007].

Thanks,
Sanjay yadav

I had applied home loan in indusind bank fonace department. Everything finished loke site, home, office verifications and also sanctioned my loan amount rs. 965000. Myself and co-applicant's are signed in agreement then given to me mod format. So i paid the mod fee in sub registration office. But in lost minut they stopped the transaction and at all. I spents more than 30000 for this loan purposes. So please take action with them....

I'm rakesh barot. I purchased swift desire tours and finance from indusind bank. Purchase name is mr maulikkumar kiritkumar barot.
I lost my original noc so i requested for duplicate noc. I submitted all documents related for noc. Nd also submitted paper to the branch. But still i didn't received my noc.. I paid payment on 18/62/019. Branch member saying that still in process... When your process completes and when i get my noc. I need this on urgent basis.
Thanking you,
Loan no - gaz02980c

I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 1, 23, 453.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and i am jobless, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected].

Thanks,
Ankit

I'm rakesh barot. I purchased swift desire tours and finance from indusind bank. Purchase name is mr maulikkumar kiritkumar barot.
I lost my original noc so i requested for duplicate noc. I submitted all documents related for noc. Nd also submitted paper to the branch. But still i didn't received my noc.. I paid payment on 18/62/019. Branch member saying that still in process... When your process completes and when i get my noc. I need this on urgent basis.
Thanking you,

An indusind bank sales representative reached out to me offering lifetime free credit card without any charges or processing fee. He cited untrue features and benefits of the card and an attractive credit limit based on my salary. When the card came, i found out that the features and benefits that were promised were not provided to me in the credit card and they levied a joining fee of rs. 1060 in the first credit statement despite claiming to give it for free in the first place. I am trying to reach out to the customer care team to raise a grievance issue, but the line gets disconnected time after time. This seems an elaborate hoax to lure customers into paying for their credit card schemes. I wish to cancel their services and want the fradulent charges to be waived off. Request your addressal in this regard.

Hi,

My self k. Abhilash i have been using indusind debit as well as credit card, unfortunately i was been not using debit card from past 8 months, but i was a regular customer till 3 years, but sales guy even did not said that if i dnt use for 3 months it will convert to savings account, hence iam using even credit card too, but 8 months i was out of station n iam not using my debit card now suddenly when i was joined in new company i have given indusind account only n i have refused kotak bank which my current company use to give to all employees because i have good bonding with indusind where i have given my current indusind salary account in new organistaion but when the salary got credited all the 5000 has been deducted under non maintainance charges i was shocked when i came to know this through customer support because without intimating me and even your sales guy venkatesh who gave me card has didn't even informed me that for non maintenance there will be charges will applicable now as being a long relationship with indusind bank u people broken the trust which i have in indusind bank, now i want my non - maintenance charges to be refunded to my account an immediate if not i will approach ombudsman / file a case against ur bank for mis guiding / mis communication to the customers.

Regards:
K. Abhilash chary
[protected]
Legal advisor
Supreme court

Hi i have trade with iq option they told we have refunded your amt 250$ but till date we have not received they provide arn number here is arn code for withdrawal
74295559203001830102619
250$
Our finance department also now in the process of checking your bank statement and investigating why funds have not reach your card on time please check and refund as soon as possible i hope we get soon revert indusind bank side they not happen again please resolve my issue i have very disappointed they sent me 21 july but till date i have not received please resolve my issue

Best regards
Pradeep nair

Dear sir / madam,
I am employe in indusind marketing and financial services raipur Chhattisgarh branch in last year I have sumbit the all kyc in epfo side but till date not approve so please help.for PF clim
UNA[protected]
Name - anil Dhankar
Mob no - [protected]
Regards
Anil Dhankar
[protected]
[protected]

I have a indusind bank credit card. I have not yet activated the card. Every month bill is generated since jan 2019. Now recently generated bill shows that i should pay 7000. I have not yet used the card. I didn’t even activate the card. I need a solution for this. I could not reach indusind bank customer service. I have tried many times.

Card details : 44xxxxxxxxxxx002
Mobile: [protected]

I need a solution for this

I am having saving account no in[protected] in your bank and charges of amount 295 has been debited from my account on 26.07.2019 without any reason. I have send mail on ur customer care but i did not get any revert from them. I hv also spoke to ur customer care they said we shall revert you and they said bjaja has claimed this amount i am having confirmation of bajaj finserv that they hv nt claimed the amount loan has been closed on april 2019 and they send me noc for that. Being i employee of indusind bank if i m not getting revert of my concerns i don't what happens to other customer of this bank. Requested to chk and revert else i hv to raise it to banking ombudsman.

[protected] sr no.

Name arvind
Father's name birendra bhardwaj
Account number
In delhi by indusind bank atm
4000 rupees were debited from my account on 21/04/2019 but i did not receive money. And i had complained, then i was told that your money will come back within 7 working days, but it has not yet come. And it happened at indusind bank atm which is in delhi. When i put atm card in atm machine to withdraw moneyand entered 4000 rupees but the money did not come, then i again entered 4000 rupees, then the cash was not released again. I thought the cash is over, but after that a message came in my mobile that your 8000 rupees have been debited. And i'm troubled by complaining to the bank that my money has not come back so far.

Hi,

I am sai sandeep s, i have taken car loan from indusind bank. I would like to change my emi date to 15th of every month which is currently 7th. I get my salary around 12 th of every month. I tried reaching indusind bank multiple times, but no response.

Loan account no - aaz01411c
Name - sai sandeep sadasivuni
Mail - sandeep. Sai.[protected]@gmail.com
Ph - [protected]

Regards,
Sai sandeep

Dear sir,

I would like to bring to your kind notice that, i purchase my bike (Honda cb shine) on 05/05/2017 on emi base from indusind bank. I payed every installment without any cheque bounce. My due date for completion of my emi is 05/05/2019. Still i did not get noc from concerned bank even though i made so many calls and contacted customer care. So, i am requesting you to kindly go through my complaint against them and do justice to my problem as soon as possible.

I hope bank people will respond and send my noc within a week.

Thanking you sir,

With regards,
K. Vinay kumar

I moved to us and then i closed by credit card by calling and asked for final amount which i did not heard back. After few months i again called and by then even though my card was cancelled in 2017 they kept on adding charges. Sent several emails with all the incidents happened date wise but everytime so lame response or sometime no response at all.
Again i called after a year and then did a final settlement which they asked and they said they will wave off the rest of the charges if i make this payment. I did the payment but they never waived off and kept on increasing my balance.

After two years when i visited india i went to branch but they asked me to call customer care again which ended up in same story.

Now they gave me a number of someone and asked me to call him, when i called that person he asked me to send email which i had sent. I sent them and now he is not picking the call. I am tired of reaching to them and even after making final payment they are sending monthly statement.

Tried to book my ticket for the 1st time through bms & tried to avail 1 per 1 free tickets however the error came saying the daily quota has been eshausted. This is bad! I mean at the time of convincing me to take this credit card tall promises were made out of which one was this & now i realise that this is fake. What do bms mean by exhausted the daily limit when i have not booked a single ticket?

I apply my noc date. 04/06/2019 but i waiting till date. I call customer service but he ask 10day 10 day not come his 10 day. My receipt number is. Wcl01273h. I am full surprise indusind bank this type service. My original noc not come my home and not call any for bank. I paid amount rs. 590/- for duplicate noc. Customer service is very bad in this bank. I personally come in his branch 5 to 7 time but not respons....

I'm ete jaswanth kumar from vijayawada took 2 wheeler loan reg no. Ap16 dh 4945 in your respected bank. I paid all my dues in regular intervals without any dues. I went to your vijayawada pantakaluva road branch for obtaining noc and form 35, in which they are saying it will take time for 10-15 days. I'm in urgent need of form 35 and noc. Please resolve it as early as possible....