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IndusInd Bank Complaints & Reviews

3.1
Updated: Jul 13, 2026
Complaints 2203
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1322
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IndusInd Bank reviews & complaints page 98

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S
Sati Nand
from Bengaluru, Karnataka
Oct 31, 2015
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Address: Mumbai City, Maharashtra
Website: www.indusind.com

My credit card number [protected] for which I got a message that I tried to make a transaction on 26-10-15 at20:42 at paramountinn for amount 1182 is declined. But the card is with me only and I have not tried to make any transaction also means some body is having the duplicate card of my account and he may also having the many cards of others also so do a enquiry and catch the thief
Aug 6, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Dear Sati,

We are unable to retrieve your account details with the given credit card number. Request you to share the correct card number along with the contact details to enable us investigate the matter further.

Alternatively, you may write to us at [protected]@indusind.com.

Thanks,
Team IndusInd Bank
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    Sureshp1788
    from Chennai, Tamil Nadu
    Oct 30, 2015
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    Address: 600052
    Website: www.indusind.com

    I have closed my vehicle loan on 13.10.2015..The contract no is TBG00202L product model is Ashok leyland dost LS BS.Still now i am not received NOC from Indusland bank from redhills branch.Nobody responding to customer in this branch so i request Plz do needful & release my NOC as soon as possible. By Suresh [protected]
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      Sureshp1788
      from Chennai, Tamil Nadu
      Oct 30, 2015
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      Address: 600052
      Website: www.indusind.com

      I have closed my vehicle loan on 13.10.2015..The contract no is TBG00202L product model is Ashok leyland dost LS BS.Still now i am received NOC from Indusland bank from redhills branch.Nobody responding to customer in this branch so i request Plz do needful & release my NOC as soon as possible.
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        G
        Gourab Shaw
        from Darjiling, West Bengal
        Oct 28, 2015
        Resolved
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        Address: Bangalore, Karnataka, 56004

        Because of KYC a/c was blocked by the bank, but after 2 times of Valid KYC submission the account is still blocked.I have informed to the bank people at least 20times in last 8months.But they are good for nothing i felt. that's why i'm here.
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 28, 2015
        IndusInd Bank Customer Care's response
        Dear Gourab, We sincerely apologise for the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you further. Thanks, Team IndusInd Bank.
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          M
          MOHAMED EARSHATH
          from Chennai, Tamil Nadu
          Oct 23, 2015
          Resolved
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          Address: 624601
          Website: google

          Dear sir

          i am existing employee of the indusind bank (imfs) at 2wheeler department as a marketing officer, and i resigned job at[protected], and i have completed my check list and settlement papers submitted at[protected], almost 4 months over still i didnt get mt settlement and pf amount, nobody response me properly, i dont whom o contact how to get my settlement and my pf amount, i felt very bad, pls kindly help to get my pf and settlement.

          Regards
          f.Mohamed earshath
          [protected]
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2015
          IndusInd Bank Customer Care's response
          Hi Mohamed, Please write to [protected]@indusind.com for your queries/concerns related to your full and final settlement clearance. Regards IndusInd Bank Ltd.
          Sir

          My thought was bad, really good process done at indusina bank, Mr.Srinivas Hr sir and arun sir both doing too good and well jobs, they are process my settlement and pf immediately.

          HATES OFF TO YOU SIR
          My intention is wrong, Indusind HR process is too good, I like to rejoin in the company in future.

          Regards
          F.Mohamed earshath...
          Dear sir

          i am existing employee of the indusind bank (cfd) department as a deputy manager, and i resigned job at[Jan 2020], and i have completed my check list and settlement papers submitted at[jan 31], almost 7 months over still i didnt get mt settlement and pf amount, nobody response me properly, i dont whom contact how to get my settlement and my pf amount, i felt very bad, pls kindly help to get my pf and settlement.

          Regards
          S. KAARTHIK
          EMPLOYEE NUMBER R09245
          IndusInd Bank Customer Care's response, Aug 17, 2020
          Verified Support
          Please write to [email protected] or [email protected] for your queries/concerns related to your full and final settlement clearance.
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            N
            nagaraju_4
            from Hyderabad, Telangana
            Oct 20, 2015
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            Address: Rangareddy, Andhra Pradesh, 500068

            Honda Activa Modal No. 2014, Vehicle No. TS07 EF 4635 EMI Rs. 4212/-, Completed 11 EMI in September, 2015. NOC not received till Dt.20.1015. Plz do needful & release my NOC to my Address: vanitha residency, road number 15, coperative bank coloney, hyderabad, telangana. Contact : [protected]@gmail.com, Mob. No. [protected]
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 22, 2015
            IndusInd Bank Customer Care's response
            We regret the inconvenience caused. We are looking into the concerns you have highlighted and will get back to you shortly. Thanks, Team IndusInd Bank.
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              V
              vinod karan mehta
              from Bengaluru, Karnataka
              Oct 19, 2015
              Resolved
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              Address: 560053

              We are importer of paper and most of our business is on LC. We have ask our banker to pre close the part payment of our LC as the rupee was in favourable price. But our banker refuse to pre close stating that RBI guideline doesn't permit to pre close the LC. We are confuse why we cannot pre close our LC payment. Please provide the detail for the same.
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 19, 2015
              IndusInd Bank Customer Care's response
              We sincerely apologise for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us at [protected]@indusind.com and somebody from our team will get in touch with you to assist with your concern at the earliest.
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                B
                bhanu1975
                from Hyderabad, Telangana
                Oct 14, 2015
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                Address: Prakasam, Andhra Pradesh, 6009181
                Website: indusind bank limited

                My car loan a/c no.AVO00602c, i have taken car loan two years back, now the problem is they are asking for extra OD charges every six months, as i am asking to the manager he is telling that go to hell otherwise go to consumer court do as you like, he is telling that i am not responsible for this charges it was given by company. worst response giving to the customer.
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                  N
                  nishahariii
                  from Chennai, Tamil Nadu
                  Oct 13, 2015
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                  Address: 682310

                  My name is Nisha Haridas. I had an motor vehicle loan account ESU3630U with your finance wing at tripunithura. My EMI starts on december 2014. I got a message in my phone to ensure the account with sufficient balance on 23rd December 2014 because they were collecting my first EMI on 23rd December 2015. So I filled my account with the amount on 20th December itself. But they didn't collected it till 6th January 2015. And I withdraw the money on 6th January 2015. But they collected the amount on 9th January 2015. Actually without any prior notice they tried to collect it. And they asked me to pay the return charge of 420. As its not my issue, because my account has more than that amount till 6th of January.So I refused to pay and also shown them my account statement. The people at edappilly branch agreed to pay the EMI amount only without the return charge. So I payed that amount.And now I need to get the NOC. When I approach for them, they are saying that the cheque return charge is not waved off from my loan account. I again approach the workers at edappilly, submit them with the account statement. They are saying like my request is rejected from head office. So I have to submit a complaint against them.
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                    S
                    sarath kiran
                    from Bengaluru, Karnataka
                    Oct 13, 2015
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                    Address: Thiruvananthapuram, Kerala, 695581
                    Website: www.indusindbank.com

                    Indusind Bank sold me a debit card service(platinum premier card) by deducting Rs 2800/- from my account promising me Rs 2500 gift voucher from My gftr. . I havnt recieved this gift coupen even after 90 days. I have lodged several complaints regarding the same to indusind bank, several resolution dates and promised call backs was never fullfulled .
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Oct 13, 2015
                    Updated by sarath kiran
                    Name : Sarath Kiran.S

                    Complaint number to indusind Bank:[protected],[protected]
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                      Nikittandel
                      from Mumbai, Maharashtra
                      Oct 10, 2015
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                      Address: Mumbai City, Maharashtra

                      I Nikhet Tandel had taken a commercial loan from indusind bank kandivali branch on nov 2011 agreement no. MWB00177D.At the time of foreclosure my overdue amout was 5, 27, 038. But bank employee Mr. Abhijeet shinde and his team planned to rob me. They made fake documents of show overdue of more then 8, 00, 000. Then in name of settlement mr. Abhijeet Shinde told me pay 7, 50, 000 ( seven lacs fifty thousand) for account closure. After a conversation of more than 5 days i agreed to settle my account by paying rupees 7, 50, 000/- (seven lacs fifty thousand). On 5th October 2015 i went to kandivali branch for settlement of account. But mr. Abhijeet shinde asked me to wait outside. Where he collected cash of rupees 7, 50, 000 for me and went to cash counter. Afterwards mr. Abhijeet shinde gave me a receipt of rupees 6, 71, 500/- ( six lac seventy one thousand five hundred ). When i asked for receipt of remaining 78, 500 ( seventy eight thousand five hundred). Mr. Shinde replied that's remaining amount is his charges for settlement of account. I feel robbed in name of settlement by indusind bank and by it's employees.
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                        K
                        kaps_agarwal
                        from Pune, Maharashtra
                        Oct 9, 2015
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                        Address: 400092
                        Website: IndusInd Bank

                        Sir/Madam, The IndusInd Bank Credit Card dept. employees have sticked to their policy of issuing their Credit Card by saying that "There is no Joining Fees and/or Annual Charges". Previously on July'15 the Bank executive said me that they are issuing Credit Card with no Joining & Annual Fees(Lie). But in their confirmation call they said me that there is a joining fees of Rs.500/- which I agreed for, but to my utter shock the Credit Card statement showed the amount due Rs.570/- which on calling the Bank they informed me that Rs.70/- is Service Tax. Means first it was a Free Card, then Rs.500/- was chargeable and finally the Charge levied was Rs.570/-. What I want to say is I have to pay the charges for which I agreed, the Bank should have informed me about the S.T. at the time of Confirmation call; ultimately all I have to bear is from my pocket whether its Bank's Income or Service Tax. Finally I got the Card cancelled after so many followups after a month from the date of putting up the query with the Bank. After the incidence the IndusInd Bank people started harassing me by regularly calling me for applying for their Credit Card which I ignored. But on 8/10/2015 again their executive Miss. Roshni called and said the same old statement about No Joining & Annual Fees(which was again a Lie) as she called me today and asked me about the previous issue with the Bank and I narrated her the whole matter. To which she tells that there will be a Joining fees on this Card also(Yesterday It was a Free Card & Today its chargeable), so I said her that previously also they lied & now also they are doing the same thing, then she said Ok, and she will not process my request and the conversation ended. Then some Mr.Aditya called and started abusing me saying that Miss. Roshni have informed my yesterday about the charges. So, I want to file a Harassment complaint against InduInd Bank's Credit Card Department.
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                          H
                          harpreet sran
                          from Jalandhar, Punjab
                          Oct 7, 2015
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                          We have taken loan of Rs 11, 000, 00. from your bank, branch moga(punjab). but in my cibil id this is showing as two different a/c s, please correct this error and i have also lodged this compliant on cibil website also. loan A/c - PLM00035D NAME - JASWANT SINGH S/O GURNEK SINGH H NO. 108, VPO KABARVACHA, BLOCK GHAL KHURD, TEHSIL & DISTT - FEROZEPUR. LOAN SANCTIONED DATE - 22/02/2013. EMI - 34, 860.
                          Dear Customer,

                          We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

                          In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

                          Regards,
                          CIBIL Consumer Services
                          have u resolved my query or not now ?

                          Account close

                          Dear sir/ma'am, I have running Salary account in indusind bank. A/c no[protected] So kindly close this account. Because I have no money and I don't manage this account. Name- Ravish Kumar Date-25/04/
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                            khandelwal91
                            from Shillong, Meghalaya
                            Oct 5, 2015
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                            Address: Bardhaman, West Bengal

                            My loan agreement no. Wbb00077g dated 30.09.11. Some financial problem are there in giving installment. Paid installment with late fine but the company without giving me any notice grab my tata ace and sell it without giving me any pre-sale notice. Now a notice has came that bank bears a loss of rs 33, 245 and want me to pay that sum of money. But without any notice how can they sell my property
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                              S
                              Sharath Saee
                              from Latur, Maharashtra
                              Oct 1, 2015
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra
                              Website: www.indusind.com/

                              DEAR MANAGER, I not happy with your service at all. My Self Sarath Racherlafrom Hyderabad purchased 2 wheeler bike under two wheeler loan account number (AHE18280H) on 22-June and every month my ECS is scheduled for 21st of the present month. For the month of Sep-15, i was charged the EMI on 10 Sep 2015 without any intimation.Next the same loan account got deducted on 21 Sep 2015. Was trying to reach concered showroom executive Mr.Shyam (Induslnd bank respresntative) over 50 calls but he never picks the call. Im utterly disappoitned with your service and atttitude from your service personal from showroom. He is really unfit for JOB. I need clarification right with in 2-3 days, if not i will register a compalint a fraud case against your company policies. Regards
                              Nov 2, 2015
                              Complaint marked as Resolved 
                              Thanks for the team and Bank for getting issue resolved Thanks for the team and Bank for getting issue resolved Thanks for the team and Bank for getting issue resolved
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                                anil shewale
                                Sep 28, 2015
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                                Address: Sangli, Maharashtra

                                I am anil shewale from islampur dist sangli
                                i have problem with islampur branch officers
                                i take a bike for that i take a lone from indusland bank. i pay monthly installement regurally. But before last 3 month Islampur branch officer came to my home and he told me in bank clerical problem last 3 chakes are scrap or not available please you pay in cash in office. from his information i pay in office . When i went to pay last instalment to told me your cheak is bouns. you pay with charges.
                                My question is Why I pay charges? What is my mistake? i pay regurally.
                                Then i pay all installments but Islampur branch dont give bike document and call me to pay charges.
                                indusland bank management show my mistake otherwise give me my document.
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Oct 01, 2015
                                Updated by anil shewale
                                what is done by indusland bank call me any respected person
                                Oct 05, 2015
                                Updated by anil shewale
                                what is done by indusland bank call me any respected person
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                                  S
                                  saurabh267
                                  Sep 27, 2015
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                                  Address: Ajmer, Rajasthan

                                  Dear sir/mam, i have complained earlier regarding my bike registration certificate and NOC. My loan account number is RAR00038H. They dont give me my bike RC and NOC after payment given to them. If you dont take my complaint seriously then i have to complain in consumer court.
                                  Dear Customer,

                                  Greetings from IndusInd Bank.

                                  Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

                                  We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

                                  Regards,

                                  Social Media Team
                                  IndusInd Bank Ltd
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                                    Rahul Jhakdey
                                    from Dhariwal, Punjab
                                    Sep 16, 2015
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    Hi mera naam rahul h or main ghaziabad mein rahta hu.maine 20july ko indusind bank dwara ek bike finance krwayi thi, jiski emi har month ki 21 ko jani hoti h lekin 22 ko mujhse cash payment lene k baad mere account se fir 29august ko 2100rs. kaat liye or tabhi se main indusind bank walo k customer care ko call karke bol raha hu k mujhe koi solution do par koi solution btane ki jagah wo kahte h ki aap apne kotak walo se baat kijiye or kotak walo se baat karta hu to wo kahte hain k indusind walo se baat kijiye.kripya meri help kare ya to ammount wapas karwaye ya fir meri is month ki emi mein is paise ko settel karwaye warna main soch raha hu k main apna wo account band kardu jisse emi katti hai na account rahega na hi emi kategi waise aisa karne mein mujhe koi khusi nahi milegi pr main majbur hu
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 17, 2015
                                    IndusInd Bank Customer Care's response
                                    Dear Rahul, We apologise for the inconvenience caused. Request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you. Thanks, Team IndusInd Bank.
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                                      GauravMalviya1010
                                      from Pune, Maharashtra
                                      Sep 10, 2015
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra

                                      I am having car loan (Loan A/c No MWT00602C) from Indusind Bank, at the start i was told that Rs. 500/- Per Month will be added to my EMI for the insurance for next year, If i want to take insurance from IndusInd bank i just need to pay the difference amount and if not Rs.500*12=6000 will be refunded to me for taking the policy from some other company. This money was due in the month of March 2015 but after so many followups and reminders to the bank, neither i have received the money nor they are replying to me. Secondly, my first ECS was not hit due to some operational issues from IndusInd Bank and then i received the call from the executive that they will utilize my cheque for that particular EMI and later the ECS will regularize for rest of the month but IndusInd bank wrongly sent the information to Cibil Authority that ECS was 30days overdue from my side, this was impacted on my CIBIL Score badly. I wrote many mails to their Grievance Redressal (Regional Nodal Officer:Mr Rakesh ranjan) team also, but till date their is no response ...
                                      Complaint marked as Resolved 
                                      IndusInd Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2015
                                      IndusInd Bank Customer Care's response
                                      Dear Gaurav, We sincerely apologise for the inconvenience caused. We request you to share your contact details or write to us at [protected]@indusind.com to enable us to assist you. Thanks, Team IndusInd Bank.
                                      Nov 02, 2015
                                      Updated by GauravMalviya1010
                                      Dear Team,

                                      Still the issue is not resolved from INDUSIND Bank, I do not understand why I required following up with IndusInd bank for such things from so long as this is IndusInd Bank's Moral responsibility to refund it on time.

                                      I am paying all my EMI's on-time, I had carried my honesty so far and expecting the some ethical behaviour from IndusInd bank, which somehow I am not getting.

                                      Request you to kindly help me in this matter and also let me know what more actions in terms of legal i can take in this regards,
                                      Nov 17, 2015
                                      Updated by GauravMalviya1010
                                      Dear Team,

                                      STill the issue is not solved from IndusInd Bank, Request you to please look into it.
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                                        Shylendra singh
                                        from Mumbai, Maharashtra
                                        Sep 9, 2015
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                                        As per the above subject my vehicle number KA 04 MK 3727 run 72 k kms has come out with a problem from yesterday, the steering is getting hard and EPS light is on in the dash borard . When I enquired with Trident Hyundai dealer in Seshadripuram, they have adviced me to change the steering column as the sensors are not working .They also said that it is a rare problem which has come out . It costs 27k for the entire column !! But if we can replace the sensor it will be fine, why should I replace entire column? Please suggest me, can u not get the replacement from your vendor for sensors. It will be foolish to change the entire column for a sensor inside. Regards, Shylendra singh [protected] [protected]@yahoo.com
                                        IndusInd Bank customer support has been notified about the posted complaint.
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