[Resolved] Indusind Bank — Credit Card Application | |||
Hello Team, I have applied for credit card in the month of February and submitted documents in the same month. After that I didn't get any acknowledgement through email or SMS. I tried to reach several times to customer care but no response. On a lucky day, I got connected and they told me that my application logged in on April 4th, 2017 and it takes 10 days for final status. One day I got a call from customer care for verification, She is speaking in Hindi then I informed her that I dont know Hindi so can you please speak in English or Telugu she did her best for 15 secs to speak in English and failed to do so and disconnected the call. After that I never get a call from Indusind but whenever I reach customer care that they are simply telling your application is still logged in please be patient. How come you are not telling the status whether it is approved or rejected for an application that I submitted documents in February Month. One customer care person provided me a application number which is wrong, whenever I tried to check the status it is saying no records found. Please do the needful and check my application status through my registered email id or mobile number : [protected]@gmail.com / [protected] Regards, Satish R Mudunuri [protected] Was this information helpful? | |||
May 17, 2017 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Apr 15, 2017 IndusInd Bank Customer Care's response Dear Mr. Mudunuri, We have reviewed your credit card application and regret to inform you that we are unable to offer you our Credit Card, as your application does not meet our internal assessment norms. Please note, the processing of card application involves various verification checks and it is subject to approval. According to the set norms, we will be unable to disclose the internal assessment parameters under which your application has been rejected. Thanks, Team IndusInd Bank | |||
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