[Resolved]  Indusind Bank — dispute in credit card statements

To
The customer care
Indiusind bank
Credit card division
—
Dear sir/ madam. Date:

Reg: dispute statement.

Ref: (1) my mail dt.[protected] sent to you.
(2) your mail dt.[protected].
(3) your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
.

Dear sir/madam,

In continuation to the above i have to inform your good self the followings for your perusal & necessary action :

A) that on[protected] an amount of rs 15490.00 was paid online to m/s etrade marketing private limited through snapdeal.com by my credit card no. [protected] being the cost price of merchandise in terms of their invoice no. S769ac/1002334 dt.[protected]Copy enclosed for your ready reference).

B) that on perusal of your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
It is observed that you have inadvertently generated two (2) loan accounts as shown in your aforesaid amortization schedule nos. [protected] &
[protected] showing total amount payable as rs 16865.05 & rs 16602.30 respectively against one single credit card payment of rs 15490.00 dt.[protected] as mentioned hereinabove. As such you have wrongly charged twice against my single credit card transaction of rs 15490.00 dt.[protected] the reasons of which is best known to you.

C) that in view of what stated hereinabove you are requested to immediately reverse the excess entry of loan amount of rs 15490.00 & refund the amount recovered in excess from me along with interest online to my s. B. A/c no.[protected] with you.

D) that all supporting documents in support of your discrepancies in my aforesaid credit card statements pertaining to the single loan transaction of rs 15490.00 dt.[protected] are enclosed for your perusal & ready reference.

Your early compliance on this score is highly solicited.

Please acknowledge receipt.

Thanks & regards,

(Prantik barman roy)
Credit card no. [protected]
E-mail - [protected]@rediffmail.com

Encl: (8) as above.