[Resolved]  Indusind Bank — fd is not showing in my netbanking account.

Address:Rohtak, Haryana, 124001

My self ajay rohilla. I have saving account in indusind bank, rohtak, haryana. I did online fd but it's not linked with my account. If i need to break the fd. I have to go in branch and follow all the manual process and it will take 2 to 3 days. Last time happened with me and again facing same problem then what's the need of doing online fd. If you cannot break the online fd when you need the money. Last time i also went to the branch but the way of talking so rude. And asking me give us the paper of fd. I told him that i did online fd. But they took so much time to resolve my problem.

Ajay rohilla @[protected]
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Sep 24, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2017
IndusInd Bank Customer Care's response
Dear Customer,

We sincerely regret for the inconvenience caused.Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

Thanks,
Team IndusInd Bank
Verified Support
Aug 16, 2017
IndusInd Bank Customer Care's response
Dear Mr. Rohilla,

Greetings from IndusInd Bank.

This is in reference to your post dated August 13, 2017 regarding fixed deposit.

We tried contacting you on your registered mobile number to address your concern. However, we were unable to establish successful contact with you.

We request you to confirm your preferred time and contact number to enable us to contact you.

Should you require any clarification, please write to us at [protected]@indusind.com

Assuring you the best of our services.

Thanks,
Team IndusInd bank
Complaint comments 

Comments

Yes got the call from IndusInd Bank but do not know they are real or fake asking me Debit card details and cvv number and all but i denied him as i told him why you need such details then he answer for KYC. You can call me between 4 PM TO 06 PM @ [protected].

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