IndusInd Bank Complaints & Reviews

Hello,
This is kshitij raut...
I had applied for credit card in indusind bank 3 months back. It was approved and i was supposed to get my credit card in 2 months back only. But i didnt get it as address was put wrongly in indusind bank database. I corrected it by calling customer care executive.
Still i didnt get my credit card... Courier guy called me and said address is wrong again... This happens 4 times... Even i got mail about credit card bill e-statement
If i didn't get my credit card yet how come it get activated and i got mail for bill?

Even then for the sake of cibil score i paid bill also.

Still i didnt get my credit card. I tried calling 5th time and at last they told me that credit card is being cancelled because address in database cannot be updated. I lost my money without using this card.

Please guys dont go for indusind credit card. These people are thieves.

Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 4:21 pm 12th september 2017
Indusind card no. Xx 6005
Oneassist relationship number - 2747498

Hi,
I did imps transfer 2500 rs on 9th sep 2017 to uco bank and amount was deducted from my indusind account but it is not credited to my uco bank account. I already called customer service for two times. Also i have account statement for this transfer. I already mail to indusind help line with the account statement attachment
A/c :[protected]
Name: durga kumari kushwaha

We were given form for correction of aadhar address and other details. According we went to infusing bank ltd devote road siliguri. Ifsc code indb0001042. We dropped in by 11.00 am. With form to change address. My mom and i went there for the same. They asked us to wait. We waited for almost 1 hour. Then i went to branch head and said am pregnant and it's my 9th month running but he said first we will give priority to our staff then our branch customers and then to others.in this condition they kept us waiting and said we will give priority only to our branch customers.. So you have to wait. After this i went and said them that even we have our current account in this bank but golden plaza branch...in spite of all this we kept waiting and by 1.25 pm we left without getting our work done.
This is the service they offer. We think we are the proposed customers for this branch and are customer with other branch. If this is the kind of service you people offer then am disheartened to say neither i not anyone of my family members nor my friends will get connect to you. A

Sneha goel
Phone [protected]

I navneet bindra was issued a signature debit card on 29 may 2016 without my consent the card i never received and i came to know about the charges on 30 july 2017 when going through my bank statements.
The bank had charged issuance charge or 5700 on 29 may 2016, when i raised a complain the assistance branch manager of rajouri garden, new delhi miss pooja assured me issuance and annual charges will be refunded within one month, but i only received annual charges of 1800 charged in may 2017 and even after promising me whole refund including issuance charges now has stopped taking my calls

I applied for noc in tirumalgirry in hyderabad... They gave phone no for enquiry [protected]... But its switched off always... What a pathetic service... My home is 40kms away... How can i go there and check for service always... Even customer care is not helping me... They simply telling call that number... They are telling they don't have other number
... Guys i beg u not to go for two wheeler loan here... Instead apply in hdfc or other banks for good service...

My account has been frozen without any warnings or prior notice due to a negative verification. Now that the account was active for some days i had transferred some funds into it which is stuck and cannot be used whatsoever.

If the verification was negative why did you activate my account?
And now that my money is stuck who is responsible for my losses?

Really a very bad name in the banking services. I will make sure that i convey my message loud and clear in as many social sites as possible.

After much request from the company, i got this card made. But then i did not use it. Again after much request from the company to use it, i used it in the month of jan for which the payment was duly made as well.

But since then the greed of the company has comeforth to the notice and the company has been unduly charging overdue payment interest late charges etc for no reason. I even contacted their customer care and asked then to cancel the card. They refused to do it and have been unnecessarily harassing me since then by sending repeated messages and email. About rs. 200 was pending in feb which i also i have duly paid. I dont know what the bank is upto.

I am so dissatisfied with the services of the company that neither i nor anyone in my circle i would ever want to own any product of this bank.

I need to initiate a formal complaint against the bank and take it forward from there.

Mridul gupta
[protected]

I have save my point for 9 month now your bank is not reedeming my points. Plz reedem my point in cash as it was promised.. Otherwise i will withdraw my account. My account no is[protected],
Phone no is [protected]. Please inform se as soon as you can. I have maintain my account more than 2 years.in starting your employ has promised me that i can reedeem my point

This is yasar arabath from coimbatore & my sb account no is[protected]. I forgot my indusind net baking password and i tried to change my password, then my customer id has been disabled to password change. I booked complaint about this issue couple of time to indusind customer care. My complaint has not been resolved till now. I'm going to close my indusind bank account soon.

Two of indusind staffs came to my office, offered me to avail credit card of indusind bank by saying 2 totally false statements. First is i will always get a book my show movie ticket free of cost every month by this credit card. And second is the card is totally free of cost having no charges for availing it. I applied for the credit card and immediate in the first month annual charges got debited. Also no free movie ticket is available in any month. While i am trying to contact with the same person, who had come to me for selling cc, his brother saying that he has left the job.
I had taken the card in interest of the above 2 reasons only, which are only false statements made for selling cc. So please guide me to surrender the credit card.
I have already hdfc & sbi's credit, and i am very much happy with them with lots of benefits also. No need to continue with ibl cc which has no extra benefits.

Thanks,
Satyajit

Hi all,

Regarding indusind credit card offers/benefits explained during the card issued. There are many such offers explained as i have taken vip platinum card.

But bank is telling nothing is applicable on the card and they are telling simply in one sentence. They are not telling the solution. The behavior is like we had banana and cutted it. That is it and they don't want to ready to listen whether the fruit is good or not.

I asked for transfer my emi option to another bank. They said no.

They blocked credit card themselves and they sent mail to me that they are going to submit in cibil with their own reasons.
Without solving my concerns. This is the way they are playing with me and i am alone struggling with my concerns with bank from 2 months. But no one is responding on that. Very interestingly they are asking me the their staff details who issued the card. I asked them give all your staff details to me.. So that i can tell to you who is that culpit. This is the way their games with customers. So i am putting complaint for best solution

Hi i applied for indusind bank credit card for my wife for free of cost life time free card but when i recieved the card same day i got message that i have outstanding of 26000/- rs
I approached banker he said us to sign some documents its been 4 months and now bill is for 45000/-
And i also have a fix deposit in this bank. Bank official telling me now this amount will be deducted from my fixed deposit and i came to know i was charged to vouchers which i never recieved and at the time of applying we were told that these vouchers are for free please solve my issue thanks

I have received a bill of rs.590, for a indusind credit card which i never saw. My documents were given to an agent for upgrading current existing hdfc card and was used to open a new indusind credit card without my knowledge. I realized it when i was cleaning for receiving the card by courier person. Since i had no other plans for a new credit card, i told him to return it.

Later, i confirmed the same when a call was received from indusind bank. Today, i have a bill of rs. 590, of a card which i never saw and never used.

I don't understand what is logic behind this.

Please make sure, i don't receive any further communication on this regard, take care of the bill.

I am already in discussions with a legal advisor on moving legal complaint against the agent who had misused personal documents.

Awaiting your reply at the earliest.
Thank you.

Regards,
Arun shekhar r

Rakeshkumar bhikhubhai shah,
Shree vallabh ashram school campus,
Nh no. 8, killa pardi - 396125,
Dist. Valsad
Gujarat.
Dt. 31/08/2017
Two vehicle loan account no. : gsp07880h.

Respected sir,
Good morning,
With due honour, i have taken two wheeler loan from your vapi branch as on 29/12/2016 with rs. 56, 000 but by your mistake it is disclosing in commercial loan as well as two wheeler loan. I have cibil report for the same. My loan account number is gsp07880h. It is for 35 months period. I request you to remove commercial loan as soon as possible. It is your system problem. Kindly do as soon as possible. I am sending cibil report and statement. Kindly see and remove.
Hoping with your positive co - operation.
Thanking you.

We have purchased Two wheeler in 2011 and it was finance by Indusind Bank Gondal Branch. Rajkot City Gujarat State. We have cleared all the dues and payment in timely manner. We have not received the NOC letter and Form 35 from the Bank. Currently Gondal Branch is closed since last many years, we have reached out to other Branches at Ahmedabad as well but there is no responsible person to answer or provide us with requested documents. We have paid the loan so we should receive the NOC. I have contacted the bank via Email and Phone but there is no effective response on the same. This is something pending since last many years. We need to NOC and Form 35 for our two wheeler that was finance by Indusind Bank.

I have taken loan from indusind bank for commercial vehical.

Sangli mki branch
Sangli_mki indusind bank ltd 122/1107/6-7 shubham plaza ram mandir road
Sangli

The executives have only provided me with contract no and customer code.
I do not have any further details about loan account number or anything else.
I wish to do ecs for my account and dont know how to proceed or even which information is needed.

Thank you,
Mayur

I have availed a two wheeler loan from indusind bank in june 2016. I have requested for auto-debit facility very month from my savings account, but the ecs was not made properly. At end of every month person from bank used to collect as cash from me without any penalty as it is bank side fault. Even-though it is their issue, my cibil score was deducted every month. When i checked with the bank, bank officials aren't helping me. Please help me on this. Waiting for a quick reply...

Hi m dharmendra choudhary from ludhiana punjab

My contact no [protected], m obc acount holder today mrng i was visit your atm and wirdravel 1400/- but in debited 1420 /- my acount ant not get cas.

So i requested pl clear the meter.

Dharmendra choudhary

Oriental bank of commerce
Ac /no-[protected]
Card no-[protected]
Transaction date 24/08/2017
Time-7:38 am
Branch - urben state chandhigarh road jamalpur ludhiana

Indusind bank has settled international e-transaction for rub 15900 of around inr 17k on 19/08/17 with my credit card without having confirmation from my side even i never used my credit card for the international transaction.

Could you please help me to get out from this trouble.

The following is the card number: xxxx-xxxx-xxxx-8009

Fyi, i blocked the above card.

Thanks,
M b chenna reddy