[Resolved] Indusind Bank — Harassment by recovery agent

sambhu adhikary

Mar 22, 2022

Address: kolkata

Due some financial issue form last three month i have make payment but after due date .
but your recovery agent Mr. Surajeet mob-[protected] .. continuously mentally harassment to make the payment as it is year end.
i requested him that on 5th of this month i will clear all the amt..make ac again normal..
this the way your organization treated with customer thought we are running in tough time..
plz do needful on this inhuman behaviour..

regards,
Sambhu adhikary mob-[protected]

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Apr 27, 2022

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2022

IndusInd Bank Customer Care's response We notice that the card account is delinquent and over its assigned limit.

We wish to clarify that collection reminders calls were made to you only with an intent to remind you about the increasing outstanding which may have had escaped your attention and to ensure that your account is not affected adversely.

We request you to regularize the account as per the statement sent to you in order to avoid collection follow up calls.

You may call [protected] for immediate assistance or email [protected]@indusind.com

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Comments

sambhu adhikary

Mar 31, 2022

Dear All,
I have done my payment despite of that why should i accept foul languages from your collection executive .As you know last few days we bank close, so I unable to deposit cash in AC.
one Madam no-[protected] max time call & behaved most rudely. Sir, being customer am aware about me right .is this right way to treat with a customer.
I know from your end no step will be taken.
with regards,
Sambhu [protected]