[Resolved]  Indusind Bank — Issue if Cibil score

Address:Ganjam, Odisha

Please be informed that a two wheeler loan was taken from Indusind Bank vide account number OCO01197H mapped settled.

The loan is already closed in June 2013 but in the CIBIL report, it still showing as "8 payments delayed between July, 2010 to Oct 2010 and Jan, 2010 to May 2011''. Hence, due to error from your side my CIBIL score has came down.
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Oct 4, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We are looking into the concerns you have highlighted and will get back to you shortly.

Regards,
Team IndusInd Bank
Verified Support
Sep 03, 2021
IndusInd Bank Customer Care's response
Dear Customer,

We wish to inform that during the loan tenor of 2008 to 2010 there were around 10-15 emi returns and for all these we have received the payment beyond the actual emi due dates.

These delays in payment will reflect under DPD column and hence will continue to remain in the credit report, even if the loan has been completed and closed.

For future queries write directly to us at our email ID [protected]@indusind.com.

Regards,
Team IndusInd Bank
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