[Resolved] Indusind Bank — money deducted but they are not helping, just always saying that follow up is in progress

[email protected]

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700094
Website:	indusnet.indusind.com

Hello,

My complaint against indusind bank.
Rs.117/- deducted from my indusind bank account: 10001*7*446.
Regarding that i have raised one ticket (Request no:[protected] on 26-march-2018 from my indusind net banking section (Customer service menu). But not received any single feedback from their end. After that i have asked them again on 28-march-2018, 30-march-2018 & 9-apr-2018, but they have not send any feedback from them. After that i have mailed them & they are replying only the same word: "we will respond to you within 3 working days" & one of their executive (Mr. Sameer mhaske) called on 12-apr-2018 & arguing. That guy is arguing continuously. I need refund asap & want to teach them a lesson so that no one customer have to suffer just like me.
Please look into this matter asap.

Note: rs. 117 deducted from my account regarding below: ecs debit/tpcf bajaj finance/[protected]

I need compensation for their this type of irresponsibility & rude behavior.

Thanks!

That's all.

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May 15, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2018

IndusInd Bank Customer Care's response Dear Customer,

We would like to inform you that the said transaction is an ECS DEBIT transaction presented by BAJAJ FINANCE LTD.

In case, you wish to view the Mandate Form, you may visit the Base Branch, and view the same.

Thanks,
Team IndusInd Bank

Apr 14, 2018

Updated by [email protected] Hello,
Why deducted without my confirmation?
What about Indusind Bank Security?????????????
I never allow them or not done any ECS at BAJAJ for the same. So why I have to contact or visit their doorstep???????
Why any amount will be deducted from my account without my confirmation where as I have not done any ECS from them. What about security of my INDUSIND BANK Account??????
So its your responsibility to coordinate with BAJAJ & REFUND my amount asap.
Its Bank responsibility as I have not done any ECS at BAJAJ.
I need RESULT ASAP.

Apr 16, 2018

Updated by [email protected] Not received the positive feedback yet.

Apr 23, 2018

Updated by [email protected] Not Received any feedback

Apr 24, 2018

Updated by [email protected] Why deducted without my confirmation?????I have not done any ECS from my end.So how is it possible???You need to clarify "WHY DEDUCTED"????????
How anyone can deducted money from anyones account in which I have not done any ECS??Please REFUND my money ASAP otherwise I have to knock the door of CONSUMER.

Jul 12, 2018

Updated by [email protected] Not received any resolutions or REFUND from the end of Indusind bank & your team marked as a resolved.
Strange!