[Resolved]  Indusind Bank — Overdue Harrasment

Address:Kolkata, West Bengal

Sir, I am BasuDeb Roy, taken car loan for indigo car number : WBO4F3225 from the person Vivek Thakur, Indusind bank, Kolkata branch on Aug 2012 for 4 years. Its 1st installment was 13940 rs. and remaining 46 installments of 13610rs. This all installments are given in cheque. 22 advance blank cheques already given to your bank. First 5 installment was fine but at 6th installment they charged 13800 without informing me thats why cheque is bounced (because of this my reputation was degraded and 400 rs bounce fine is also charged). When I ask Vivek Thakur about this 400 rs then he assured me that he will adjust it by 200 rs in 2 months. Then on march 2014 I asked loan statement for my IT file then I came to know that approx 1800 rs overdue is there. About this when I talk to Vivek thakur but he did not reply me. On 26th may 2014 he called me to ask for cheque bt there was one cheque remaining with him when I asked him about it he said it was gone to chennai by mistake. When I went to his office to ask about overdue ten he said and accepts that it is there technical problem so the cheques arrived late and there is overdue of amounts.For all this why I am harrased so much, this overdue is because of there mistakes so why should I pay for this..? So I want to complaint please see the situation and reply me..
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May 22, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 30, 2014
IndusInd Bank Customer Care's response
Hi BasuDeb, We apologize for the inconvenience caused. We would request you to share your contact details with us and somebody from our team will call you at the earliest to help you solve this problem.
May 30, 2014
Updated by Basudeb01
My contact number is :[protected]
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