[Resolved]  Indusind Bank — pathetic customer care and poor service

Address:690511

Hi,
I'm praveen kumar s, lo. No. Esl04484h, i had a two wheeler loan and i did complete all emi then after approach to branch for noc. The banker response was once noc reached there branch then they will inform me on my registered mobile number. Unfortunately my registered mobile number had some range issues so i give my alternative contact number to him.
Since 3 months i didn't get any response from induslnd bank so once again visit to the branch. Unfortunately i got a expired noc and they are find out my noc from thousands o[censored]ndelivered noc.. Now bank manager demanding some 400/- rupees more for new noc. I'm having a lot of bad experience with this indusind bank.
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Feb 27, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Jan 18, 2018
Arjun Parihar's response
Indusind Bank — 10000 balance detection


1 Review
Ar
Arjun Parihar on Jan 18, 2018
Mark as Resolved

A/c [protected] hdfc bank card debit card 15/11/17 my balance cut but m receive massage in night at 2 am m having complainin my hdfc branch but nothing happen i have police complain but nothing happen they given only complain no. 996-5p
Verified Support
Jan 22, 2018
IndusInd Bank Customer Care's response
Dear Praveen,

We have forwarded your concerns to our relevant team. We shall revert to you shortly

Thanks,
Team IndusInd Bank
Verified Support
Jan 24, 2018
IndusInd Bank Customer Care's response
Dear Praveen,

We confirm that we had sent SMS for No Objection Certificate collection on your mobile number registered with us.

We request you to visit the branch and provide a written request for NOC reissuance, we also request you to pay an amount of INR 250/- and return the original NOC to the branch.

Thanks,
Team IndusInd Bank.
Jan 27, 2018
Updated by 9846909469
Why should I pay Rs. 250/- for their mistakes or ignorence and this bank has failed to deliver NOC on time.
If Indusind bank had any commitment towards their customers they can send it as a registered letter. But the bank didn't have any interest do maintain quality service for their customers.
Jan 28, 2018
Updated by 9846909469
I didn't get any SMS from induslnd bank Regarding NOC.
Jan 28, 2018
Updated by 9846909469
I had informed to banker for regarding my registered mobile number have some range issues and I given my alternative contact number to the banker. Unfortunately I didn't get any calls or SMS from induslnd bank regarding NOC and I can't believe a bank having utterly waste system in this 21st century.
Complaint comments 

Comments

A/c [protected] hdfc bank card debit card 15/11/17 my balance cut but m receive massage in night at 2 am m having complainin my hdfc branch but nothing happen i have police complain but nothing happen they given only complain no. 996-5p
Almost a month ago i opened a account in ur bank bt till now i didnt rcve my check book nor my debit card is activate whenever i complaint dey nly tld one line tomorrow ud card will b activated
How many years h want to activate it
Plz gve my money back
Not gng to use ur bank nymore

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