[Resolved]  Indusind Bank — . subject:- discrepancy in combined balance of saving flexi account.

Address:

226023

I have made below mentioned complain to the bank. But no reply is received from them. I therefore request to kindly look into the matter for resolving the issue.

To
The branch manger
Indusind bank ltd
Cp-6, sector-f, janakipuram
Lucknow.
Subject:- discrepancy in combined balance of saving flexi account.
Sir,
This is to intimate that i maintain a saving flexi account no.[protected] in your bank. The combined balance and interest paid as per messages received are as below.
Sr. No. Date of message interest combined balance
1.20.08.2018 18, 11, 889.93
2.27.08.2018 18, 11, 889.93
3.10.09.2018 18, 12, 474.09
4.24.09.2018 18, 12, 474.09
5.01.10.2018 18, 13, 170.45
6.08.10.2018 18, 13, 170.45
7.14.10.2018 14, 975.09
8.15.10.2018 18, 28, 145.54
9.19.10.2018 13, 865.08
10.22.10.2018, 04.52 am 17, 64, 183.24
11. Expected combined balance as on 22.10.2018, 04.52 am 18, 42, 010.53 (18, 28, 145.54+13, 865.08)

There is shortage/discrepancy of rs. 77, 827.29 (18, 42, 010.53 - 17, 64, 183.24) in my account as per messaged balance of dated 22.10.2018, 04.52 am. I have brought the matter into notice of mr. Agnihotri on 22.10.2018 and requested him to enquire and set right the balance. Though i kept on reminding him daily yet there is no reply from his side. This tarnishes the image of highly reputed company like yours earned on great effort over long period of time.
I therefore request to kindly look into the matter for early resolving of issue of shortage account balance. I am enclosing the copies of messages quoted above.
Yours sincerely
Sd
Ram prasad verma
5/549, vikasnagar
Lucknow