IndusInd Bank Complaints & Reviews

I approached janak puri branch of indusind bank to open fixed deposit for rs 25 lac on oct 15, 2018. The branch took rs.45000/ in cash and cheque for rs 25 lac and opened the account on tab no paper application was taken. Savings account was opened in single name instead of joint name and instead of a normal atm card highly priced card was issued without explaing to me.in about a weeks time welcome kit and atm card was received at my home address.
I noted this was contrary to what i told the staff opening the account on tab. My cheque was not credited in the account which i noted from net banking which i had created on the basis my account number.
I visited the branch and contacted the counter staff, a lady deputy manager and even the branch head mr vishal narang who took a paper application from me and assured me that accomt /atm will be amended as desired by me atm charge would be reversed as the atm issued was cancelled. He felt sorry that cheque had not been sent in clearing and assured me every thing will get fixed up in 3 days.
Cheque was put in pool account on 30 oct instead of fdrs and only one fdr for rs 5 lac was issued instead of 25 lac.
No amendment in sb a/c, no refund of charges and no new atm till 4th nov 2018 when i decided to pull out rs 20 lac through rtgs/cheque.
No regrets no action by the bank rather i am under agony of pain, physical and mental torture and financial loss for loosing my interest earnings for the period wasted by bank and all this to a women senior citizen.
I need to be compensated and refunded the amont charged by the bank on atm

Baldev kaur
[protected]
Account no[protected]
This complaint by me is composed by my husband as i can write my self due to my age and not health

Hi sir/madam,

I have done fund transfer of inr 1750 to an account by[protected] at around 11.15 pm through imps but transaction failed with an error ‘transaction timeout’. The amount has been debited from my account but it has not credited to an destined account.

Please resolve this issue as soon as possible as this happened quite few times from your side and it is not resolved by your end sooner. So i request you to look into the issue and do the needful at the earliest.

Imps ref no[protected]

Hi,
I am krrish kumar (Sales manager) from lagah exports - india.
Hereby, i want to give genuine reviews about the product and services of indusind bank.
This bank is doing fraud and ripping off money of its customers with wrong charges and then very poor service.
Here, problem is, our company get opened a current account with indusind bank which they call dollar one account.
In this account they offered us export document crossing with each service cost only one dollar (Inr 60/-) per service. For this we need to maintain minimum balance of inr 1, 00, 000/- (About $ 1700) without any interest on it.
Now the problem arises when we asked them to cross our about 200 export documents last year, and they refused to offer the service as committed. But now they are asking us about inr 1, 200/- per bill instead of inr 60 as per the commitment in the account.
They are saying that all the payments pertaining to the bills are transferred by paypal to our account in inr and they will charge regular rates for it.
But in their service agreement, of dollar one account, there is nowhere written if payment is in neft then they will charge regular rates.
We submitted about 90 documents out of these to the manager mr. Ankur jamwal, who said to submit rest of later in 2 lots, and these will be cleared within couple of months.
We submitted the documents in the month of june 2018 and it have passed 5 months and there is not even a single bill cleared.
Every month we are calling to mr. Ankut for the status on his 3 phone numbers and he do not even pick the phone.
We are planing to take the bank to consumer court because bank is trying to do fraud with us and stealing money from our company.
We do not know, with how many customers they have done the same thing.

So, i advice you not to carry your business account with indusind bank because they have hidden charges where they will ripp off your money with other charges i hv not explained in this.

So just beware and do not trust indusind bank. (See attachment of the offer)

Krrish kumar
Sales manager
Lagah exports
www.LAGAHEXPORTS.com
[protected]@lagahexports.com

To
The customer care
Indiusind bank
Credit card division
—
Dear sir/ madam. Date:

Reg: dispute statement.

Ref: (1) my mail dt.[protected] sent to you.
(2) your mail dt.[protected].
(3) your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
.

Dear sir/madam,

In continuation to the above i have to inform your good self the followings for your perusal & necessary action :

A) that on[protected] an amount of rs 15490.00 was paid online to m/s etrade marketing private limited through snapdeal.com by my credit card no. [protected] being the cost price of merchandise in terms of their invoice no. S769ac/1002334 dt.[protected]Copy enclosed for your ready reference).

B) that on perusal of your amortization schedule nos. [protected] &
[protected] sent vide your mail dt.[protected] from
It is observed that you have inadvertently generated two (2) loan accounts as shown in your aforesaid amortization schedule nos. [protected] &
[protected] showing total amount payable as rs 16865.05 & rs 16602.30 respectively against one single credit card payment of rs 15490.00 dt.[protected] as mentioned hereinabove. As such you have wrongly charged twice against my single credit card transaction of rs 15490.00 dt.[protected] the reasons of which is best known to you.

C) that in view of what stated hereinabove you are requested to immediately reverse the excess entry of loan amount of rs 15490.00 & refund the amount recovered in excess from me along with interest online to my s. B. A/c no.[protected] with you.

D) that all supporting documents in support of your discrepancies in my aforesaid credit card statements pertaining to the single loan transaction of rs 15490.00 dt.[protected] are enclosed for your perusal & ready reference.

Your early compliance on this score is highly solicited.

Please acknowledge receipt.

Thanks & regards,

(Prantik barman roy)
Credit card no. [protected]
E-mail - [protected]@rediffmail.com

Encl: (8) as above.

I visited indusind bank branch for issuing a debit card but i was asked to take a platinum debit card with 2500 rs charge, i denied, however my account got deducted by 2900rs and i filed a complain regarding this in social media, the branch called me and asked to submit a mail to a different mail id "[protected]@indusind.com" i did the same, but now they are asking me that i should send the mail with registered mail id, i don't even remember the i'd. I have given them all details but still getting hackled by these people. Please help to get the refund.

That my name is d. Praveen kumar. That i am two wheeler loan holder that my loan no. Awh00132s. That i am total paid my two wheeler loan in your company. But still now your company not issue my no objection certificate of my loan. That i am request please send my noc.

Please send my noc copy and total paid loan statement to mail id
[protected]@gmail.com

Hi,
I am raj kumar, accounts manager from tirupati balaji hair, inc.
We are manufacturer and exports of human hair extensions from india and receiving the orders from more than 100 countries.
Here i want to give fair reviews about the fraud done by indusind bank to us with its dollar one account.
We got opened a current accounts few years ago with this bank for receiving payments from our international customers.
They call this account dollar one account.
Commitment of bank is to maintain 1 lac minimum balance in account and in return they offered one dollar charge for getting exports documents crossed.

Now the problem raised last year when we tried to submit about 200 shipments documents for crossing. Bank said they will charge us minimum inr 1000 + gst for each document which was supposed to be inr 60 + gst as per the account commitment.
They said all these shipping documents are pertaining to the payments received by us via paypal and transferred to our bank account in neft by paypal. Bank is saying that they will cross only those documents for dollar one cost for which payments are directly transferred by customers to bank in usd.
But in they offer documents there was no such condition,
Now bank is asking us for paying it about inr 2, 50, 000/- which was supposed to be maximum inr 12, 000/-.
Bank employees are not responding us ion this matter.
So, if you want to get dollar one account from this bank then make sure you do not receive payment via paypal in this account, otherwise you will have to suffer huge loss.

Thanks & regards!
Raj kumar
Tirupati balaji hair, inc.
https://www.indianhairindustries.com/
You can contact us via whatsapp at : +[protected]

Dear sir/madam,

Good afternoon!!

I am not getting my lpg subsidy from last 10 month even i have already submitted the dbtl seeding form and linked my aadhaar in bank and got the confirmation from bank that my aadhaar and dbtl seeding has been done.

But still every month i am getting subsidy failure message from hp.

Would request you to please help on below asap.

My hp a/c number: 659828
My bank account number:[protected]

Thanks
Mohd rafique
[protected]

I have received a call @ 06.30 pm to make a balance payment of 615.00 informed him will make it, I have already made a payment of 9000.00. He said I don't need to make a payment and may bad words agent name was Dhananjay when asked to give the call to manage he declined saying manager has left for the day, later said they are in a meeting and gave bad words to my husband, and me. While on the call he misbehaved with me. And den later disconnected the call when has my husband on call.

Hitendra mody
jayashree mody
reg: indusind bank loan against security account[protected] &[protected]
sub: purposely delayed in clsoure account. Unauthorized interest charged.
We are having loan against security accounts with indusind bank as mentioned above.
As we made huge loss in business, i was requesting asst. Branch manager mr. Ronak patel that bank would recover outstanding by selling shares n close the account.
Mr. Ronak patel refused saying that we have to make arrangement from outside and clear outstanding.
In the month of february 2018, i sent mail to indusind bank n i mentioned that we are not able to pay outstanding so i requested bank to sell my shares n recover outstanding.
With reference to my above mail, mr. Kishore called and informed me to contact ashram road branch ahmedabad. So i visited ashram road branch n met mr. Ronak patel. He gave me closure papers n a returned with signature. So in first week of march 2018 i have handed over closure papers duly signed us to mr. Ronak patel. Mr. Ronak patel denied to give acknowledgement n told me that i[censored] have not faith on me, send closure papers directly to h.O. So i have not insisited for acknowledgement. Thenafter 3 times i visited ashram road branch and contacted mr. Ronak patel. Everytime mr. Ronak patel was saying it is in process.
Two months march and april lapsed, so i sent mail to indusind bank on 3rd may 2018 mentioning all details that i have handed over clsoure papers to mr. Ronak patel in first week of march 2018.
In return, customer care executive arranged conference call and fired mr. Ronak patel as asst. Branch manager why action not taken till date.
Indusind bank sold my shares n recoverd outstanding in the month of june 2018. But they charged interest till date. After lot of mail, they agreed to interest w.E.F. 19 may 2018.
My argument is why interest waiver not from first week of march 2018 n why from 19th may 2018.
This is due to negligence of asst. Branch manager mr. Ronak patel, he purposely kept my closure papers with him n when i put pressure from h.O. He processed my papers.
I have taken in writing with seal n signature mentioning that i have handed over closure papers in the month of march 2018.
I need help:
we want indusing bank should make our shares free as bank is holding our shares worth rs. 65 lakhs against disputed outstanding of rs.80000 approximately. On priority basis our shares should be freed.

Secondly waiver of interest from march 2018 first week as i have handed over closure papers. Indusind bank is purposely saving their asst. Branch manager who is telling lie that i have given clsoure papers in the month of may 2018 as i have not visited ashram road brnach though out the month of may 2018.
We expect justice from rbi.
Thanks.
Regards.
Hitendra mody
jayashree mody
[protected]
[protected]@gmail.Com

My name is sunil kumar from jalalabad west distt. Fazilka. Contract no. Pbz04946h
Contract start 11/10/2012 and end date is 29/05/2015 and today date is 29/10/2018. Pls send my noc please
Agent name fazilka sahil wadhwa he is fraudia then join abohar branch in chair of manager of two wheelers department
Wowwww...sahil wadhwa with 3 agent in fraud

I have a credit card from indusind bank whose payment was due on 28th oct’18 however i made the payment via online bill desk of indusind on 26th only. Now when i called helpline to complaint that it is not reflecting in my mobile banking, they said that it takes 3 working days for that payment to reflect and also i would have to pay late payment charges.

This is completely wrong when i made the payment before due date and on their bill desk only, why would bear the late payment charges.

Please help me in reversing the late payment charges and i also don’t want this late payment to reflect in my cibil score as i made the payment on time.

Transaction reference number - pici[protected]

I would be available to pick calls between 10 am to 2 pm

I have made below mentioned complain to the bank. But no reply is received from them. I therefore request to kindly look into the matter for resolving the issue.

To
The branch manger
Indusind bank ltd
Cp-6, sector-f, janakipuram
Lucknow.
Subject:- discrepancy in combined balance of saving flexi account.
Sir,
This is to intimate that i maintain a saving flexi account no.[protected]...

Hii l want to complaint that i have applied for induslnd card and it also get approved but miss shadiya [protected] a telecaller from induslnd bank midc branch had not taken my request to pls delivery card on my residence address. And she had updated 1st address of my office. And she is not giving proper information and behaving rudely.
So i m requesting to pls update my residential address as my 1st address to delivery all my future document and my card bill from induslnd bank.
Note pls reply on this mail
Thanking you
Amarjit singh
[protected].
Emails [protected]@rediffmail.com

I have taken a 3wheeler loan having vehicle no. Od 33 q 0653. I have already cleared in 10th august 2018 by settlement. But still dated 23rd october 2018 i haven't get my noc. Frequently i am reminding in indusind bank, janpath branch, bbsr, odisha. But still they are not giving. So what can i do to get it. For this i have paid 600/- to your bank as fine.

Dear sir

I am exciting customer past 4 year. Now i want my two wheeler lone statement immediately. My lone account no is ttt01107s.. May i know the reasons for my loan account still active and still i am not getting my noc also. Sir sand me my lone statement immediate. Kindly take action as soon as possible

Thinking you.
Mohamed geyaudeen.
Trichy

Hi,
I have a personal loan with induslnd bank, since 2017, i need to change my emi date which is currently on the 4th of ever month to the 10th, as my salary date this changed and i will not be able to pay the emi on the 4th. This will result in additional charges and impact my credit score too. My customer id number is 34227857.

The loan account number is[protected]
Request you to kindly help me with this asap.

Hi,

My loan account number - gvs07543h i have paid higher amount check at the time of fully closed there for more than 6month passed but still no one responded about my refund baroda indusind two wheeler finance division manager-mr. Sanjay assure to done the same but now he stop lifting my call please do the needful it's really stupid services.

Regards
Digesh gajjar
[protected]...

My loan account no is TKU8035H.Iwent to your udumalpet branch on 17.10.18 to preclose my loan . But the branch manager refused to close the account and asked me to come after due date on 21st of this month .Even if I close the account my ECS will active and deduct the amount on due date. If the cheque bounced Rs 500 will be deducted or collected towards cheque return charge. After some quarrel with branch manager he asked me to remit the amount after leaving the last due amount and asked me to remit the amount to get pass the the last ECS. I don't understand what is the necessity to send ECS for last due even if I remit the full amount in advance.Please give me the reason for not closing the account in advance. It is the customer will and wish to close or not close the account. If correct answer is not received from your end I will approach consumer court.

We would like to complaint against indusind bank ltd, who had credited less usd 25.00 as correspondent bank charges, inspite of applicant / importer had marked ' our' in the swift wire tt payment instructions.

The beneficiary (We indo allinco impex) recieved less usd 25.00 from the total transfer o[censored]sd 53000.00 by our consignee / applicant. This inward remittance was for commercial export transaction, which has already been executed.

The banks have given the following reasons & have still not credited usd 25.00 in our account.

Request your advise & help for the same.