IndustryBuying.com Complaints & Reviews

I had placed an order for 2 Nos. Voltage Stabilizer and paid the money on 19/9/2022 through Credit Card. I got an e-mail stating that the Order ID: 19404581 has been shipped and would be delivered within 2 days. On 26th September, 2022 I received a whatsup message stating that "Your order with the order ID:19404581 is on schedule to despatch today. Please keep all the products ready in the original condition for a reverse swift pick-up....

I placed an order for handpush manual seeder and received the same from Industry buying. The product received is defective and is broken at two places.

I immediately raised a return and refund claim. The return order was confirmed through their courier partner. However, everytime the courier representative reached my address he refused to carry the item as he was on a two wheeler and the item is big to be carried on it.br...

The consignment KARAM SHOES SIZE 7 (consignment nos [protected])was received on[protected] and after opening the package it was found that some other brand low quality shoes of size 8 has been delivered. The complaint was raised on same day and it was committed that return pick up will be arranged within 24-48 hours but no call and pick up was arranged. The same complaint was raised 5 times and everytime they are telling to wait for 24-48...

Placed order on 28th aug and received a damaged product on 9th sep. Spoke to customer care and sent email to the team regarding the damaged product. they confirmed that within 3days it will be replaced, but so far no response. Please take up the issue and do the needful on priority.

Product name: Agripro 16 Ltr 2 in 1 Battery and Manual Sprayer
Order ID: [protected]...

I purchased your order through Industry Buying online website today I am going to digging motor but before digging motor after successfully given connection I tested it for trail run it is not working...

But it will work when I manually rotate motor rod shaft after switched on it will rotating other wise it was not rotating automatically when I switch it on...
Finally you fooled the peoples by giving the fake product...

I didnt recieved my order till yet its been 12 days i placed my order and my order id is [protected]...

I have ordered side mirror for my i10 car. I received the product o 15th August, after check with my car the product was not suitable and not working properly within immediate effect I'll contact with industrybuying customer care and asked to return pick up, they provide a Form by mail, I'd filled and sent it to them the next day. After 3 days there is no response from that side so o decided to draft a mail, after the itself I didn't get...

Sir I returned the worng item delivered but the refund amount of rs₹ 1285 is not credited in my account till today
Order I'd [protected]...

I've ordered INGCO paint sprayer booked on 10th June 2022, order ID [protected] Amount Rs 4585/ using Zestmoney and the order was never delivered, when I contacted customer support they told me it was returned by the courier and refund was already processed from their side and they told me to contact zestmoney and when I contacted zestmoney they told me to contact industrybuying.com as the refund was not received by them. Industrybuying told...

I purchase one Heavy Duty Garbage Dustbin (Nilkamal) on 14.7.22 and Paid full amount Rs. 3700. Product was delivered on 22.7.22 after many reminders and upon opening the package, Wheels were Missing?? Unpacking video was taken and complaint was registered with customer care. All their customer care Executives including Qureshi, Jagruti, Leena and SHOBIT(T/L) are very very RUDE, unfit to be customer care and after at least 15 telephone calls...

We had placed an order on 11 july after reconfirming the stock. whereas the customer care had confirmed the same and gave assurance to deliver within 8-workdays. on 15 july we got an update that its delayed but in stock. On 18 july 2022 when i asked for tracking details, i was informed it was out stock thats why it has been delayed.

unprofessional people, wasted my time, money and efforts, seems like a scam website. shows...

I have ordered a product which is based on discription and when i recieved the product it is not the same i have raised the complaint.
They said it is the same product
Order number [protected]
Cartronics Heavy Duty Full Metal 12V Electric Car Bike Air Compressor Pump Tire Inflator...

Dear sir/Madam,
it bad experience from buying to you site, i have order one product -Order ID:-[protected],

as per invoice first wrong product shipped company name also differ, product also old & damage not operating.

i have contact for refund for you site contact number.
refund policy also bad experience .
they send form for refund attach link not opening
i do not want suggest any...

Order I'd [protected] ordered on 30.05.22 but It
has not been delivered till date....

Order ID:- [protected] Agripro water pump. The item was delivered damaged and collection was arranged by you 2 weeks ago by your own courier. I have not received replacement nor refund. There is no information giving date. Also no information if money will be returned or item replacement. Hurry up. I need this sorted fast....

I ordered Circle 18W submersible water pump for desert air coolers 220V-240V order ID[protected] which was delivered broken, that part where you insert the pipe in the pump is broken into 4 pieces. I am trying to contact the customer care but it always show "all customer care executives are busy". Kindly replace this product as early as possible....

I have placed order for engine oil wide order no [protected] on 26 May 2022. Status of order is showing as processing since 7 days. I have made payment at the time of order booking only as cash on delivery option was not available. Customer care number is always busy and if connected, executive tells that we will escalate this issue. Seems that industrybuying.com is not genuine website and cheats its customers.
Now after 8 days order...

Order No :[protected] Items)
Order Date :09 Aug 2018, 12:33 AM
Amount :Rs 2884
payment: paid
1:Bosch GWS 600 Wheel Dia 100 mm Angle Grinder
Qty: 1
Rs. 1685
2:Aerospace 150 mm Digimatic Vernier Caliper
Qty: 1
Rs. 580
this product is not delivered to me till now
nor i have got any refund for that order

whenever i call their customer number
they...

I am very much annoyed with industry buying services. I had ordered a chair from your website, order no - [protected].

The product got delivered 1 Week late. The item status was out of delivery for almost one week when I checked in the tracker. Finally the item got delivered one week late.

The item packing was very poor. When I opened the item there was bird's ### on the chair cover inside the packing. Then I...

This company is a cheater they never send the correct product and when it is returned you never get the refund amount...