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IndustryBuying.com Complaints & Reviews

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Last updated Mar 16, 2024
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IndustryBuying.com reviews & complaints page 4

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P
Pramodswati
May 14, 2022
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Two chairs orders but not received

I have ordered 2chairs against order I'd [protected] dated 6-5-2022.but still no progress looking in track order...
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J
JIMSHA DAS
May 12, 2022
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Return Issues for the order number 1015695460

Address:ruhe

We have ordered the product " office chair" on Industry buy and we received a damaged product. we almost waited for almost 2 weeks and we did multiple follow-ups over E-mail and customer care numbers. we were not getting a proper response and asked us to wait because of the communication gap with the delivery partner. And all of a sudden we received an email stating that we dint respond to the email within 24 hours and they cancelled our...
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H
hitinder
from Bathinda, Punjab
May 5, 2022
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Refund not issued

Address:chetak enterprises mcb-z-300501, w.no.4, ahata niaz mohd, amrik singh road State Code: 03 GSTIN: 03BINPK0460L2Z8
Website:www.industrybuying.com

Order no:[protected], dated: 17 nov 2020, order amount: 18586/-, full advance amount was credited to emtex engineering account on 17 nov 2020, order was auto cancelled 21 nov 2020 and refund was initiated as per industrybuying.Com portal. After many call followups they finally agreed and asked my bank details through email dated: 22 march 2022. After 5 more further followups now the company email dated: 2 may 2022 says that refund cannot be...
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L
lalit goela
from delhi, delhi, Delhi
May 3, 2022
May 4, 2022
This thread was updated on May 4, 2022
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Selling below standard tools

I had placed order for yato ph00 x 65 mm screwdrivers 2 nos. On 27.04.2022. Product displayed on site appeared to be okay, but on receiving it, it was totally below standards and ruled with tip not tempered nor hardened.

I requested a return & refund through email, called them up twice on the day after i receiving product, tried to explain them everything, but they denied the return request.

Customer care has...
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P
Punnamada Maintenance
Apr 23, 2022
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Order cancelled without any update

[protected] was my order number and ordered on 7 April 2022 ..we were waiting for the device because it was urgent due to capacitor panel failure.
there was no any update from industry buying today(23/04/2022) when i call the customer care person who was so arrogant and simply said your order is cancelled and refund will be on your account as of INR2500 actually i paid INR3530. i will never ever try with this fraudulent site and never...
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R
rsahu98275
from GWALIOR, Madhya Pradesh
Apr 23, 2022
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Refund is not found

महोदय
मैंने दिसम्बर २०२१ में INDUSTRYBUYING से पंप ख़रीदा घर के लिए जिस पर मुझे एक साल WARRANTY मिली जब पंप ख़राब हो गया तो मेने ग्राहक सेवा केंद्र पर कॉल किया तो उन्होंने मुझसे पंप के फोटो...
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O
omenterprise006
from Mumbai, Maharashtra
Apr 23, 2022
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Wrong product supply order no is 1015011807

Address:B3 new empire industrial estate kondivita andheri east

Dear Sir
I have order SS (stainless steel) materials platform Trolley 300kg capacity but today I received MS material also products damage

products return on 12th April and till not refund the amount company is not good in service

Thank you
Mahesh
Om Enterprise
[protected] / [protected]...
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B
Blessongeorgebabu
from Kayamkulam, Kerala
Apr 11, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancel not getting refund

Address:Edatharayil puthen veedu ,, menampally, Pathiyoor p.o kayamkulam, Bhagavathipady junction

I order one solar panel around 15000 placed in 26 paid through debit card they promise 1 week time after 20 days I don't get the item so I cancel for the order so still I'm waiting for the refund...
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A
A R Raju
from Hyderabad, Telangana
Mar 31, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Ordered Id 1014633443 dated 2nd March for 5 nos showers.

Address:A R Raju, w 602, Satya Greens Apartments, Thindlu, Bangalore 560097.,

Amount of ₹ 1032 paid and order confirmed. But till now no information about material supply.
Earlier also the same way order taken. Payment made but not supplied material. After much correspondence the amount refunded.
If the intention is not to supply why should they take payment and, confirm order & keep quite. .
Please inform the position of the supply immediately
email - [protected]@gmail.com.
Mobile...
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C
CRAZY BADMASH
from Gurgaon, Haryana
Mar 29, 2022
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Booked product but not dispatched

Address:Hno 210 ashram road village budhpur delhi

Sir i had booked product on 18 march 2022 order id [protected] hvlp spray painting machine when it was not showing out of stock but even after 7 days my product is not yet processed and when i talk regarding this product they are saying sir your product will be cancelled by vendor, i mean when a product is booked and reciept is given to customer than how can a vendor suo moto cancel my product please as i had reciept or invoice with me...
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R
rahul12august
from Deoria, Uttar Pradesh
Mar 21, 2022
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Received defective product from Industry Buying and unable to get my refund

Address:IB MONOTARO PRIVATE LIMITED Khasra No: 401, 402, First Floor, Ghitorni, Delhi - 110030

I have ordered one office chair from Industry Buying .
Order No. : #[protected]
The chair is tilted on one side so I cannot sit and do my office work. I have requested for refund to which they showcased that they have initiated the return. They asked me to fill very lengthy form. I have filled the form as well.
After many days of continuously follow up through emails and phone, they told item cannot be returned as we...
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M
Manogar.J
from Arni, Tamil Nadu
Mar 18, 2022
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Shipment delay

Address:1/39 school street, Kalpoondi, Arani tk, Thiruvannamalai dt,

My name is Manogar J Iam order in soldring iron 08/03/2022 no response to now plz help me, . My order id; [protected]...
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D
Deepak Bellur
Mar 12, 2022
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No Information about purchase I made

Address:320/A, 'Ramprasad', 9th Main, 5th Block, Jayanagar, Bangalore-560041

On March 7th 2022 I made a purchase of a HP LASER JET Printer Toner Cartridge Category 18A.for Rs. 2453/-. vide order id no.[protected]. I immediately received an e-mail from SHIPROCKET saying that the order has been packed. It also provided a Tab Button t track the package. However whenever I click on the Track Package Button there has been no further progress. Neither has 'IndustryBuying' sent me any intimation about the STATUS OF...
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R
REMESH R K
Mar 9, 2022
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Order no1014310653

Address:remesh r k devikripa p.o.ulliyery kozhikkode dist.kerala 673323

I have not received the item bicycle headlight as per Your confirmation it is informed that the said item will be received on 26.02.2022
please treat the matter as serious and urgent....
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S
Swadesh Kumar Nayak
from Noida, Uttar Pradesh
Mar 1, 2022
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Wrong product submitted and no response from customer care

I had ordered one Hydraulic press from industry buying on 17th Feb 2022 but the item received was only a analog gauge . The same was taken up with customer care through mails and calls but there is no response from the company.
Order I'd -[protected]...
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S
Suresh Xavier
from Chennai, Tamil Nadu
Feb 26, 2022
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Order cancelled after 10 days by IB

I have ordered 2no PLC from omron about 10days back. Now I received message showing that my order has been cancelled.
There is no proper updation about the status of ordered items.
Still my payment has not been refunded sofar.
I incurred heavy loss by waiting so many days unnecessarily doing purchase with IB.
PLEASE DON'T WASTE YOUR TIME AND MONEY....
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S
subbin1971
from Thrissur, Kerala
Feb 16, 2022
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Refund of the Product against the Wrong shipment (Order ID : 1013769283)

Hi

I had ordered an Ahuja Mic (PRO 3400 of Rs 4597) through Industry buying Portal online on 11th Jan 2022 with PO Number [protected]. But, they delivered a Consignment against this order with different Product, i.e., low variant Product of Ahuja AUD-100XLR ( i think it costs only between Rs 1000-Rs 1500 range). I have made a complaint through their Customer Care ( Customer Care Ticket No.442891 against the Order id [protected])...
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000av
from Jalpaiguri, West Bengal
Feb 2, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got wrong product from IndustryBuying

Address:Vill-Dakshin Hanskhali, P.O- Rajadanga, P.S- Mal, D-Jalpaiguri, WB-735218

My name is Abhishek Maiti. I had ordered Dr Fixit 100 pidiproof Lw+ super from IndustryBuying on 06/01/2022. But on 29/01/2022 they have delivered me Dr Fixit 301 Pidicrete Urp instead of Dr Fixit 100 Pidiproof Lw+ super, which is completely different product.

I have already mailed IndustryBuying about my problem within 24 hours from delivery. But still I got no response from them.

So, please do the needful at...
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R
R Lalsanga
Feb 2, 2022
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Candy floss machine

Address:Kawnpui Hmarveng, Kolasib Dist. Mizoram

Can I know my order Id no - [protected] expected delivery time...
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M
MSL ENTERPRISES
Jan 29, 2022
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CIE DCM2350 tong tester

Address:No3b nagathaman kovil street surapet

I ordered tong tester in industry buying material not delivered after 2week i call the costumer care they said me the ordered is cancelled you will get the refund amount in 4days after my all only the process the refund till that portal is showing your order is confirmed till now didn't get the refund very worst online shopping...
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