[Resolved]  Industry Buying — Under rated solar panel

Address:560037
Website:industrybuying.com

I received the order id 485746 'maharishi 40w high quality spv module' on[protected]. But i am very much disappointed by checking its performance. As per the specifications it has to give 2.28 amps @ 17.5v, but it is giving maximum short circuit current of 1.3 amps at 12:30 pm with bright sunlight. The solar cells used in the panel are 36 numbers of 25mm x 156mm (1 inch x 6 inches). After searching the web, i found out 1"x6" cells can give only 1.2 amps current and used in 20 watt panels. I am giving the reference of the websites and attaching the photos of the panel received. Please inform me what needs to be done.

http://www.aliexpress.com/item/40-pcs-1x6-inch-solar-cell-for-diy-20w-18v-solar-panel-polycrystalline...
http://www.dhgate.com/store/product/40-pcs-1x6-inch-solar-cell-for-diy-20w-18v/[...
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Aug 8, 2021
Complaint marked as Resolved 
IndustryBuying.com customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer

We really apologies for the inconvenience caused to you.
And we already forwarded your complaint to our concern department and they will look into it and will inform you shortly.


Regards,
Team IB

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