[Resolved] IndustryBuying.com — Booked tyre delivery

Aby John Thakidiyil

from Bengaluru, Karnataka

Address:

689544

I booked for apollo tyre on industry buying website on 20th before confirming the booking i confirmed the consumer care that it will be delivered within 8-10 days and today even after 6 days when i am tracking the order its still not even shipped and when i try to contact the customer care dept thy says will check and update but nothing working what should i do to get my money repaid or it get the product delivered within stipulated time what they promised

Order No :[protected]

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Feb 6, 2017

Complaint marked as Resolved

IndustryBuying.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

IndustryBuying.com Customer Care's response Dear Customer,

We really apologies for the inconvenience caused to you.
We would like to like to inform you that your order is under process & we have also escalated a case for the same to our concerned department. We request you to allow us a bit more time as we're working on your concern and shall update you on this concern at the earliest. Thank you for your patience & support.

Regards,
Team IB

Verified Support

Jan 06, 2017

IndustryBuying.com Customer Care's response Dear Customer,

Kindly accept our sincere apology for the inconvenience caused to you.
We're writing to let you know that your order has been canceled as we have provided you a lead time but you have denied for that & refund for the same is also done from our side. We apologies for the inconvenience once again. Thank you for your patience & support in this regard.

Regards,
Team IB