[Resolved] IndustryBuying.com — Defective product return | |||||
I ordered a arc welding machine from industrybuying.com, the product was defective. I placed a return request on 12th sept. It's been 6 days, neither my money has been returned nor they have taken back the product. Even after sending repeated emails and the product pictures they have not taken any action and my money has been blocked there. My order id is 964300. Product name Electra KOKOTAWA KING 300 AMPS 1/2 Phase Arc Welding Transformer. Was this information helpful? | |||||
Oct 21, 2016 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Sep 19, 2016 IndustryBuying.com Customer Care's response Dear Customer, Greetings for the day !!! Kindly accept our sincere apologies for all the inconvenience caused to you. This is with regard to your order 964300. We're writing to let you know that we are not able to arrange the reverse pick up from your area location. So we request you to please send back the product to us through India Post Courier and also share the receipt copy with us. Our return address is given below :- Khasra No. 401, 402, 1st Floor, Ghitorni, M.G Road, Delhi - 110030 We really apologies for the inconvenience once again. Thank you for your cooperative support with us. Have a good day !!! Warm Regards, Team IB | |||||
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
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