[Resolved] IndustryBuying.com — Fake product | |||||
Dear TEAM The below mentioned item I received yesterday. So surprised that it is used product, because the old invoice was also in that. Which was sold in Nov 2015 to S Karthik in Hyderabad for Rs.999/-. Request you to replace the same with new product immediately. I also attached my invoice for your immediate reference. This not expected from your end selling USED PRODUCT. The above mail sent on June 17th. Dear Customer, Greetings for the day !!! This is in regard to your order 2022427. Kindly accept our sincere apologies for all the inconvenience caused to you. We're writing to let you know that we have escalated your case to our concerned department. Please be assured, we are working on your concern & surely update you on this asap. Have a nice day !!! Regards, Vishal Tyagi (Team IB) Reply from your TEAM But till today no response nor refund of the amount. Was this information helpful? | |||||
Aug 13, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Jul 08, 2017 IndustryBuying.com Customer Care's response Dear Customer, We deeply regret for the inconvenience caused. Kindly be informed that we are working on this complaint and already informed customer to send back the product by Indiapost. Once the product reaches us, refund against the order along with the courier charges will be initiated from our side. Regards, Team IB | |||||
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