[Resolved] IndustryBuying.com — Faulty product received no replacement | |||||
I ordered Bosch drill bit set from industrybuying order no 340854. I received a defective set with some drill bits broken and some missing. I contacted the customer care about the defective product. They suggested that I send them pictures of the same and they will follow it up. I mailed the pictures on 21 jan 2016 but still no reply from industrybuying. I think they have worst service and will not order from them ever. I hope that my complaint will be resolved after posting it on this forum. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
677
Pending
13
Resolved
419
Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030
Apologies for the inconvenience caused to you.
We would like to inform you that we arrange a reverse pick up for that particular product & once it will be done we will give you the replacement or refund for the same.
We really appreciate your patience & try to serve you better in future.
Regards,
Team IB