[Resolved] IndustryBuying.com — Industrying has reported that item out for delivery by giving tracking no that does not belong to me | |||||
As per the tracking of order 1242323 with industrybuying the tracking no waybill# : 85418485 of safexpress, the delivery is going to delhi. I have enquired safeexpress and the address of this item is : Emtex, emtex engineering pvt. Ltd. Khasra no. 401, 402mg road ghitornitin - [protected] New delhi, delhi But my shipping address is : Name: oinam tombi singh Phone: [protected] Address: nic manipur state centre Ministers' block New secretariat Imphal - 795001 Manipur, india This is the address sent by you in your mail. There is totally a mistake in the delivery address. Either the tracking no provided my me is wrong or the delivery address wrong. Please help me. Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved IndustryBuying.com customer support has been notified about the posted complaint. Verified Support Nov 27, 2016 IndustryBuying.com Customer Care's response Dear Customer, kindly accept our sincere apology for not being able to satisfy your requirement. We request you to allow us a bit more time as we're working on your concern and shall update you on this concern at the earliest. Your patience & support is highly appreciated in this regard. Regards, Team IB Verified Support Dec 01, 2016 IndustryBuying.com Customer Care's response Dear Customer, we regret for the inconvenience caused to you. Kindly be informed that due to some issue your order is returned to us, so we have done the refund for the same from our side via reference id. 583c12bb78b58. If you still want this product we request you to place a new order. Your patience & support is highly appreciated. Regards, Team IB | |||||
 2 Comments | |||||
Comments
Dear Tombi, we have received your complaint. We are escalating the issue to the concerned department. You will be contacted soon. Team Safexpress.
Reply
I have orderered a product on 17nov16.. But after 18 days they made a cancellation of the product stating the vendor issue problem.
It is not the rightway. They made lots of excuses and just try to pass time.
They not even respond to the mails
Order id is[protected]
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It is not the rightway. They made lots of excuses and just try to pass time.
They not even respond to the mails
Order id is[protected]
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Khasra No. 401, 402, 1st Floor, Ghitorni, Delhi, Delhi, India - 110030